River Belle Casino is a “luxury cruise” themed online casino that says its commitment to you as its players is “to consistently bring you the most entertaining gaming experience, the most exciting online promotions and the most secure, best-regulated play available”.
The question is whether this is just some sweet talk, or whether River Belle Casino also walks the walk. That is, does River Belle Casino have the quality and variety of online casino games to offer an entertaining gaming experience? Does it offer exciting promotions? Is it really a legit online casino that is secure and well-regulated?
This review will examine River Belle Casino in order to provide the information that will help you answer these questions, and more.
Table of Contents
- River Belle Casino: at a glance
- About River Belle Casino – Background, Legitimacy and Safety, Reputation, Restricted Countries
- Game Offering – Software, Game Selection, Live Casino Games, Progressive Jackpots
- Promotions – Bonuses, Bonus Conditions
- Banking – Deposits, Withdrawals
- Customer Support Service
- Conclusion
River Belle Casino – Overview
| Website | www.riverbellecasino.com |
| Launched | 1997 |
| Operator | Digimedia Ltd |
| Licensed | Malta Gaming Authority; and Kahnawake Gambling Commission |
| Certified | eCommerce and Online Gaming Regulation and Assurance (eCOGRA) |
| Software Provider | Microgaming |
| Casino Version | Download, Instant Play, Mobile |
| Games | 600+ including slots, table games, video poker, other games |
| Live Casino | Yes (30+ games powered by Evolution Gaming) |
| Jackpots | Over 15 Microgaming jackpots including huge progressives like Mega Moolah |
| Welcome Bonus | 3 match bonuses up to $800 (1st deposit: 100% bonus up to $200; 2nd and 3rd deposits: 100% bonus up to $300 each) |
| Loyalty Program | Yes |
| Wagering Requirement | 50 times bonus amount |
| Banking Options | Credit/ debit cards, prepaid vouchers, ewallets, and bank transfer services |
| Banking Limits | Minimum Deposit: $5 – $20 Minimum Withdrawal: $50; Maximum Withdrawal: $4,000 per week |
| Customer Support | Email (support@playersupportcenter.com) |
About River Belle Casino
River Belle Casino says it is an online casino you can trust, and that “from the get-go it has received acclaim and respect from key industry role players”. This part of the review examines whether there are truth to this or whether the casino is simply talking the talk.
Background
The website
River Belle Casino can be found here: www.riverbellecasino.com. River Belle Casino is one of the oldest and most established online casinos in the market, as it first went live in 1997. Thus, the casino has been perfecting its art for about 23 years. The casino is inspired by the luxury cruise boat called River Belle. Inviting person to join the casino, it says you should join its “cruise to numerous winning destinations where rewards are plenty and entertainment never-ending”. It adds that as you step aboard the friendly riverboat, the captain and crew will let you experience southern hospitality at its best. Thus, the online casino comes with a luxury theme. This comes right at you as you open the website as the website has a sophisticated look.
The Operator
In the casino’s website, Baytree Ltd, Bayton Ltd, the CityViews Group, and the Fortune Group are all named as operating partners. These various companies are all part of the Digimedia Group. Thus, River Belle is operated by Digimedia. This Digimedia Group is one of the biggest operators of online casinos in the market, as it has tens of sites to its name. These include: Spin Palace Casino, Ruby Fortune Casino, Cabaret Club Casino, Mummys Gold Casino, Jackpot City Casino, Lucky Nugget Casino, Gaming Club Casino, etc. That these sites are sister sites of River Belle Casino makes for good reading because some of these names are reputable and highly rated online casinos. If you agree that “birds of a feather flock together” it can only mean that River Belle Casino is reputable.
Licensing and Certification
River Belle Casino has been awarded the eCOGRA seal of approval. eCOGRA means eCommerce and Online Gaming Regulation and Assurance; it is an independent casino auditor and certifier based in the UK that is devoted to ensuring the integrity and security of online gambling.
Primarily, eCOGRA tests casinos for fairness. In its audit, it runs a statistically significant number of game rounds, and then analyzes the results to determine whether they are random. Thus, the eCOGRA seal assures that a casino offers fair gaming. In other words, the seal assures that every bet in the casino can be won.
River Belle Online Casino is licensed by the Malta Gaming Authority (License Number: MGA/B2C/145/2007) and by the Kahnawake Gaming Commission (License number: 00812). Thus, the casino operates under the strict guidelines of reputable casino regulators.
Legitimacy and Safety
Is River Belle Casino legit?
Given that scammers parades cyber space, you can never be too careful about an online service, especially an online casino that using it will entail consistently making deposits. Thus, even though the legit question is effectively answered, this section gives it a straight-forward one-worded answer.
So to the question of whether River Belle Casino is legit, the only possible answer is: Yes. There’s no doubt whatsoever that River Belle Casino is legit. This fact is evident from the discussion so far.
- An online casino that comes from the 100% legal and legit Digimedia cannot be anything but legit. Also, with the other sites of Digimedia considered legit, it is not likely that River Belle Casino will be an odd one that strays to the scam territory.
- An online casino that has been live since 1997 cannot be anything but legit. Generally, scam sites do not last. Because they are designed to rip people off, their scamming activities easily come to light; and with such exposure they disappear. Thus, the 23 years operating record of River Belle Casino means it is a legit online casino.
- An online casino that is certified by eCOGRA cannot be anything but legit. As mentioned earlier, eCOGRA is a reputable casino auditor. The eCOGRA seal is awarded in recognition of fair play, and responsible casino conduct, etc. That a casino offers fair play means that it is not rigged; and that a casino shows responsible conduct will include that it pays winners. These can only be features of a legit casino operator.
- An online casino that is licensed and regulated by the MGA and KGC cannot be anything but legit. As mentioned earlier, these are some of the most reputable casino licensing jurisdictions in the industry. They have high standards that a casino must meet to be licensed; and afterward they put eyes on the casino’s activities. The licensing requirements usually include evidence of technical and financial capacities to provide gaming services. Thus, a casino with an operating license from these authorities (like River Belle Casino) has the technical and financial capacities to provide standard gaming services. More importantly, these licensing jurisdictions act as regulators; and the MGA is famous for being a strict regulator. Thus, a casino regulated by the MGA (like River Belle Casino) will not turn rogue. This means that you are in safe hands.
- An online casino that consistently pays winners cannot be anything but legit. As mentioned earlier, scam casinos rip players off or give players the run around when they request payment. However, in its over two decades of operation, River Belle Casino has always paid winners. You’ll find winners of River Belle Casino in the many online review platforms around.
That River Belle Casino is operated by the 100% legal Digimedia, that it is licensed by the MGA and the KGC, that it is certified by eCOGRA, that it has been around for over two decades, and that winners of the casino can be found in independent review sites show that the online casino is legit.
Is River Belle Casino safe?
Safety in this regards is the protection of sensitive data that is shared with the casino. River Belle Casino says it “knows what it feels like to give someone your credit card details and then worry if these details are safe”. It adds that because of this, it has taken every care to ensure that users’ sensitive data are fully encrypted even to its own staff members.
River Belle Casino uses the industry standard security protocol – SSL (Secure Sockets Layer) technology. The technology encrypts data using bank-grade encryption, and the data is transmitted through a private channel, so there is no fear of your personal or transaction data being intercepted during transmission. To ensure safety of transaction data, River Belle Casino also partners with a world –renowned e-cash partner (Datacash Ltd).
River Belle Casino also promises to never sell or trade your personal information outside of the River Belle Online Casino, so you can be sure that it will not compromise the privacy that you are due. With the use of SSL technology, the use of a secure e-cash partner, and the promise to not sell users’ data, it is safe to say that River Belle Casino is safe.
Reputation
The reputation of an online casino is a pointer to whether it works fine or not. Unfortunately, River Belle Casino does not enjoy an all-round fine reputation. In some top casino review sites River Belle Casino is blacklisted and not recommend; such places include The Pogg (www.thepogg.com) and Wizards of Odds (www.wizardofodds.com). However, in some other top casino review sites, River Belle Casino enjoys good ratings and is recommended; such sites include Ask Gamblers (www.askgamblers.com) and Casino Listings (www.casinolistings.com).
However, it should be said that in most places where River Belle Casino is blacklisted, the reason given is not directly related to the casino. Some of these review sites blacklist all casinos of the Fortune Group for some action (or inaction) of the Group in relation to certain affiliate partners. Thus, being part of the Fortune Group, River Belle Casino is usually only “guilty by association”. However, the review sites usually note that River Belle Casino itself provides quality entertainment and is legit.
Summarily, River Belle Casino is highly rated and recommended by many top casino watchdogs; and even watchdogs that do not recommend it acknowledge that it is a legit online casino that provides quality services. Thus, on the whole, River Belle Casino comes out well.
Restricted Countries
Unfortunately, River Belle Casino does not accept players from every country of the world. If you are resident in some countries, you cannot join the luxury online casino cruise of River Belle. These countries include: Australia, Andorra, Austria, Belgium, China, Czech Republic, Denmark, France & Outlying Territories, Lower Saxony (Niedersachsen) state in Germany, Hong Kong, Hungary, Iran, Israel, Italy, Myanmar, North Korea, Philippines, Portugal, Romania, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, and United Kingdom, United States & Outlying Territories
Rating and Summary of “About River Casino”
Promotions: 9/ 10
Do you want a legit and reliable online casino that you can trust? If yes, you’ll not do wrong by stepping into the luxury online casino that is River Belle, because it ticks many of the right boxes.
- First, it is operated by a robust Group, and has a long and rich operating record
- Secondly, it is a fully certified, licensed, and well regulated online casino.
- Thirdly, it keep users’ data safe using industry standard technology, and by using renowned e-cash partners
Though it is no fault of River Belle Casino that it is blacklisted by some watchdogs; we’d have loved that it is roundly recommended. Also, we didn’t like that it does not accept US players.
Games Offering
In its homepage, River Belle Casino promises “a lifetime of wonderful game play”. This part of the review examines whether the casino is not simply talking the talk.
Software
Some critical elements of “wonderful game-play” are quality of the powering technology and gaming flexibility.
Software Provider
A high quality online casino is a product of high quality casino software. In this regards, River Belle Casino says that in keeping with bringing its players nothing but the best, it had to choose world-class software to the online casino, so it went for and has since been powered by Microgaming.
There’s no doubt that the award-winning Microgaming is one of the best game developers in the industry. It develops super-entertaining games that boasts of incredible graphics, animations, and sounds, as well as immersive designs. The Microgaming software not only blesses River Belle Casino with some of the best games in the market, it also blesses the casino with a smooth and easily navigable lobby.
Thus, you’ll get A-quality games in River Belle Casino. However, being solely powered by Microgaming means that if you have a preference for games from another provider, the casino will come short. Also, if you’ll want to switch between games from different providers, it will come short.
Gaming Flexibility
Gaming flexibility is an element of “wonderful game-play” as it allow players (based on their preferences and circumstances) to decide how to play casino games. River Belle Casino ticks the box in this regards.
The casino is compatible is perfectly compatible with every device and handset on the market. Thus, whether your mobile operating system is Windows, iOS, Android, Blackberry or any other option, you can get the best games on the go. It won’t matter that you are at home, standing in a queue somewhere, or in transit; as long as you have your smartphone and can use it, you can get luxurious online casino gaming from River Belle Casino.
Also, River Belle Casino is available in download and instant-play format. This means the casino games can be played via software installed on your device, or directly online using a web browser in any device. The download option gives access to the full casino, as it unlocks all games offered by the casino; but it restricts players to playing from the device where the casino software is installed. The Instant Play option gives the flexibility of playing from any device. Since no software is downloaded and installed on any device; players only have to call up the casino website using a web browser in any device, and they can load games and play directly online.
With River Belle Casino allowing game-play on desktop, smartphone or tablet, in download or instant-play format, players can play games the way they want.
Games Selection
A critical element of “wonderful game-play” is the games themselves. What games does River Belle Casino provide?
First, River Belle Casino offers over 600 online casino games. This puts the casino amongst online casinos the inventory leaders in the industry. Not many online casinos have 600+ games. Also, the superb range of casino games in River Belle Casino includes all categories of online casino games, so you also can decide what to play no matter what sort of game you’re in the mood for.
Slots
For good reasons slot games are the most popular games in online casinos, so any serious online casino will have a good slot offering. River Belle Casino does well in this regards as it has over 500 slots on offer. These include everything from the classics to the modern greats. With the classic reel slots, you can relive the hey-days of the fruit machines; and with the video slots (that blur the border between slots, movies and video games), you can explore the frontier of premium digital innovation in slot gaming.
You’ll find titles like Cutesy Pie, Tomb Raider, Avalon II, Ladies Nite, Break da Bank Again, Immortal Romance, Thunderstruck II, Adventure Palace, Game of Thrones, Jurassic World, Alaskan Fishing, Dragon Myths, League of Fortune, Playboy, and more.
The slot games come with a range of incredible themes based on every aspect of popular culture, as such no matter your taste and interest you’ll find slot games for your entertainment. You’ll find themes with which: to explore ancient civilization, to explore the jungle, to explore mythical worlds, to hunt down lost treasures, to join action heroes on their quests, and more. The list is endless; whatever you can imagine, there’s probably an online slot game theme for it.
Table Games
While slots usually dominate online casinos, any serious online casino will still have room for the traditional casino games. River Belle Casino does, as it has many versions of the casino classics. The table games section holds blackjack, baccarat, pokers, roulettes, and craps.
Requiring a certain level of skill, Blackjack is the popular table game. Thankfully, River Belle Casino provides many variations of the game. These include Classic Blackjack, Atlantic City Blackjack, Double Exposure Blackjack, Super Fun 21, and more. Another card game to enjoy in River Belle Casino is Baccarat which has a simple and elegant sophistication about it. If you’re a poker fan, you’ll also find the popular titles.
If you want away from the card tables, you can move to Craps to roll the dice or to Roulette to spin the “little wheel”. River Belle Casino provides the popular wheels like American Roulette, French Roulette, European Roulette, and more.
Video Pokers
Video Pokers are irresistible online casino games because of the blending of immediate Slots thrills and strategic Poker planning. Hotly demanded by online casino players around the world, any serious online casino will provide them. Thankfully, River Belle Casino has a large collection of Video Pokers.
Know that Microgaming is the leader in Video Poker, so since it is powered by Microgaming, River Belle Casino is able to provide the range of Microgaming’s video pokers. The casino has the popular Video Poker variations, including Jacks or Better, Tens or Better, Deuces Wild, Double Bonus Video Poker, Double Double Bonus Video Poker, Aces and Faces, Aces and Eights, All American Poker, Bonus Poker, Bonus Poker Deluxe, Joker Poker, and many more. You’ll find some of these titles in multi-hand denominations. With over 50 individual titles of Video Poker, River Belle Casino has arguably the largest collection of video pokers in the industry. Thus, River Belle Casino is a go-to destination of any fan of Video Pokers.
Other Games
The online casino games that do not fall under the category of slots, table games, and video poker are put into the “Other Games” category. In River Belle Casino, these include Scratch cards and Keno. These are instant-win games for fast-paced casino gaming.
Live Casino Games
River Belle Casino also offers live dealer games. These games marry the live-action of land based casino with the convenience of online casinos to give the ultimate in convenience and sophistication. A live dealer game is operated in the floor of a real land-based casino; a living, breathing human dealer operates the games using real props, and the live-action is brought to you using video streaming. So without trekking to a brick-and-mortar casino, you get everything happening live there; you can also interact with the live dealer or other live players.
With live dealer games giving players the real casino experience conveniently, online casinos are beginning to incorporate them. Thankfully, River Belle Casino has a relatively strong live casino. It is powered by Evolution Gaming, which has gone the extra mile to ensure that their live casino games are as realistic and enjoyable as possible; their live dealers are professionals well trained and know exactly how to interact with online players to create a natural, realistic impression.
The River Belle Casino live dealer games: include different versions of Live Blackjack, Live Baccarat, Live Roulette options (like European Roulette, French Roulette, Speed Roulette, and Double Ball Roulette), Live Casino Poker options (including Classic 3 Card, Ultimate Texas Hold’em, Caribbean Stud and Casino Hold’em Poker), Live Dream Catcher, and more.
The only thing we didn’t like about the Live Casino is that you’ll not know that River Belle Casino offers Live Casino games when in the homepage. There is no exclusive “Live Casino” section in the homepage. The live dealer games are found under “Table Games” in the casino games section.
And also Read: Is Royal Vegas Casino Legit or a Scam
Progressive Jackpots
The casinos will not be as attractive without the jackpot games and the possibility of huge wins that they dangle before players. Thus, the ideal online casino will have lots of huge jackpot games. River Belle Casino has some of the very biggest progressive jackpot games.
The progressive jackpot games are connected across a network of casino; and the jackpots receive a contribution every time the game is played in these casinos. Thus, the jackpot starts from a particular amount and gets bigger and bigger until it is won. As a result, progressive jackpot games can get to massive 6 and 7 figures. As of writing Mega Moolah progressive jackpot was in 8 figures.
The other jackpot games of River Belle Casino include Major Millions, Tunzamunni, Cash Splash, Treasure Nile, Roulette Royale, Lotsaloot, King Cashalot, Fruit Fiesta, and more. It will not matter that you are a fan of classic slot, video slot, blackjack, roulette, or video pokers; you’ll be able to chase the massive wins.
Rating and Summary of “Gaming Offering”
Promotions: 9/ 10
Do you want a wide variety of high quality and entertaining online casino games, available for gaming in different ways? If yes, you’ll love River Belle Casino. The online casino lives up to its promise of offering “a lifetime of wonderful game play”.
- First it is powered by Microgaming, so game quality is topnotch.
- Second, it offers 600+ games. Whatever you play is available – classic and video slots, table games (blackjack, baccarat, poker, roulette, and craps), video pokers, and other games (scratch cards, and keno). There are live dealer games for those who want live-action games; and there are lots of huge progressives for those that’ll want a shoot at the life-changing wins. Also, you get to play games how you want, as you can play on PCs or mobile, and in download or Instant Play formats.
Promotions
In its homepage, River Belle Casino says it has the “best casino bonuses online”. This part of the review will examine whether the casino is not simply talking the talk.
Bonuses
River Belle Casino acknowledges that “the only thing better than playing top-quality casino games online is enjoying payouts and bonuses to match”. It goes on to say that is exactly the case at River Belle Casino. Adding that it has a generous welcome bonus; and that once you’ve used up the welcome bonus, you’ll find plenty of other promotions to keep your player account topped up.
Welcome Bonus
The “generous welcome bonus” of River Belle Casino is up to $800 on the first three deposits. The bonus works as follows:
| Action Required | Bonus |
| First Deposit | 100% match bonus up to $200 |
| Second Deposit | 100% match bonus up to $300 |
| Third Deposit | 100% match bonus up to $300 |
| Total | up to $800 |
The welcome bonus is relatively large as it is up to $800. That the bonus is staggered is also fine. First, you enjoy match bonuses three times. Secondly, it is easier to claim the full bonus amount. The 100% matching of the three deposits that make up the bonus means that you’ll need first, second and third deposits of $200, $300, and $300 respectively. That’s $800 in total, but this will be deposited in three small installments, allowing for it to be easier on players.
Other Bonuses
As mentioned earlier, River Belle Casino acknowledges that after using the welcome bonus players will need other promotions to keep their account topped up. While it says it has a lot of other bonuses that “round off what [it has] to offer perfectly”, the promotions page advertised only its welcome bonus.
A bonus-generous online casino will not only always have some form of reload bonus (match bonuses and/ or free spins), but it will clearly advertise these in its promotions page. The fact that the promotions page of River Belle Casino was void of reload bonus, cash-back offers, etc can only mean that it is not a bonus-generous online casino.
Loyalty Program
Any serious service should appreciate users’ loyalty somehow. Online casinos do that via a VIP loyalty program. Thankfully, River Belle Casino has such a program.
However, the casino is not very transparent about the program. The exclusive “loyalty” page of the website only explains that the program allows players to earn loyalty points for every real-money bet in the casino which they can later convert to casino credits (cash bonus). So the more players play, the more points they earn, and they more cash bonus they can get.
The page also say (though not expressly) that the program is tiered; and that the higher levels unlocks better rewards for players. However, it does not state the number of levels, the requirement for entering any particular level, and the particular rewards that each level unlocks.
That said; if you don’t like going into a casino loyalty program blind, you’ll not be impressed with what River Belle Casino presents about its loyalty program.
Bonus Conditions
Bonus Wagering Requirement
Before redeeming a casino bonus, it’s wise to consider the bonus wagering requirement, which is how much you must wager before you’ll be allowed withdrawals.
In River Belle Casino, the bonus wagering requirement is 50 times the bonus amount. Thus, if the full first deposit bonus ($200) is redeemed, before you can make a withdrawal, you must wager $10,000 (which is 50 x $200). This is a relatively high wagering requirement is you look at what other online casinos require. In our opinion, the industry average is “40 times bonus amount”.
Games’ Contribution to Play-through
Before using bonuses, it’s wise to consider how the games of the casino contribute to play-through requirement. This is because except you play games with high contribution, it’ll be relatively difficult to meet play-through requirement. In River Belle Casino, games contribute as follows:
| % contribution | Games |
| 100% | All Slots (but re-spin slot games counts 10%), Keno, and Scratch Card games |
| 8% | All table pokers, all Roulettes, all blackjacks (excluding Classic Blackjack), all Video/ Power Pokers (excluding All Aces and Jacks or Better Video Pokers), and Casino War |
| 2% | Classic Blackjacks, All Aces Video Pokers, Jacks or Better Video Pokers |
| 0% | Other games – all baccarats, all craps, Red Dog, Sic Bo |
This means that the only wise course when using bonuses in River Belle Casino is to play Slots, Keno, or Scratch Cards. With these games having a 100% contribution to play-through, a $100 wager will count as $100 towards meeting play-through requirement. However, when playing table pokers or any of the other games with 8% contribution, a $100 wager will count as $8. Thus, you get only a small bang for your buck.
A comparison of River Belle Casino and other casinos in this regards does not come out well. That is, many games in other online casinos contribute more to play-through than they do in River Belle Casino. For example, in some casinos, table pokers contribute up to 50% but here the contribution is only 8%; also in some casinos baccarats, craps, and Sic Bo contribute to play-through, but here they do not.
This means, it’ll take relatively longer to meet play-through requirement in River Belle Casino. Thus, it may not be a fine online casino to play using bonuses, especially if you’ll not be playing Slots, Keno, and Scratch Cards.
Rating and Summary of Promotions
Promotions: 4/ 10
Do you like bonuses? If yes, you won’t like River Belle Casino. In our opinion, River Belle Casino does not live up to its “best casino bonuses online” blurb.
- First, as of writing only a welcome bonus was featured. It says it has other bonuses, but these were nowhere to be found. There is a multi-level loyalty program, but even this is shrouded in mystery, as the casino does not state the entry requirement of each level of the program and the particular benefits of each level.
- Secondly, the available bonus (welcome bonus) is attractive on the face as it is a 3x bonus that is up to $800. However, the conditions attach make it less attractive. The wagering requirement is relatively high; and games (except slots, keno and scratch cards) have relative contribution to meeting play-through requirement. So it’ll take some work to clear the bonus and be allowed withdrawal.
Banking
In its homepage, River Belle Casino says it “take every aspect of playing online seriously”. An important aspect of online casino gaming is banking, since you’ll have to fund your casino account and withdraw winnings. This part of the review examines whether deposits and withdrawals are taken seriously by River Belle Casino.
Deposits
You can only play real money casino games if you have money in your casino account. The ideal online casino will offer a painless deposit process. Thankfully, River Belle Casino gives this.
Deposit Options
River Belle Casino says that to make funding an account as painless as possible, it offers an extensive range of trusted options. These include credit/ debit cards, prepaid cards, e-wallets and bank transfer services, so whatever your banking preference, you’ll find an option to use conveniently. The specific options include: Mastercard, Visa, Visa Debit, Visa Electron, Maestro, PaySafe Card, Eco Card, Entropay, Neteller, Skrill, Insta Debit, Swedbank, Giropay, Neosurf, UseMyFunds, Ukash, eCheck, Interac Online, and Direct Bank Transfer.
Granted some options are location-specific. However, with River Belle Casino supporting so many banking options for deposits, finding an option to fund your account will really not be a problem. Players who’ll have this problem are those that have a crypto-bias, because River Belle Casino does not support any crypto option.
Deposit Limit
Players usually want the minimum deposit amount to be very low. This is so that it is easy for everyone including those with low budgets to meet the deposit threshold. Thankfully, River Belle Casino does well in this regards. The minimum deposit amount is relatively low.
The minimum deposit mount actually depends on the deposit option selected, and the currency of play. But it is always low. When using USD, EUR and CAD, the minimum deposit amount ranges from 5 to 20. For example, using web wallets like Neteller and Skrill, the minimum is $/€/£ 5; when using options like Visa, Mastercard, Maestro, Paysafe Card, Insta Debit, eCheck, the minimum is $/€/£ 5; but when using Direct Bank Transfer, the minimum is $/€/£ 20.
River Belle Casino says in its website that “first time depositors are now able to deposit a minimum of $1 or the equivalent thereof for NOK and PLN currency accounts”. Thus, you don’t need a big budget before you can make a deposit and enjoy the luxurious gaming provisions of River Belle Casino.
Deposit Fee and Processing Time
River Belle offers fee-free deposits, so you’ll not be charged to load your casino account. River Belle also processes deposit transactions promptly, so you’ll have deposited funds in your account immediately after the transaction.
Withdrawals
Every legit online casino will feature withdrawals; and River Belle Casino does. The withdrawal process itself is also incredibly simple. Simply click on the Bank icon within the software, choose withdrawal from the main menu, and follow the on-screen instruction.
Withdrawal Options
When you have a positive balance to withdraw, there are no shortages of options to get paid. However, as far as possible, withdrawals will be paid back to the same option and account used to deposit. Where the option used for deposit is not available for withdrawing, an alternative can be used (but this will usually be Check). Specifically, the banking options available for withdrawing are: Visa, Maestro, Neteller, Skrill, Eco Card, Insta Debit, eCheck, Direct Bank Transfer, Courier Check, and Regular Check by Mail.
With these options, finding an option to get paid will not be an issue. But it is still disappointing that bitcoin or any of its crypto cousins is not supported.
Withdrawal Limits
There are also minimum and maximum limits on every withdrawal transaction. The minimum limit should be very low so that players will not have to stay building too large a balance before they can request payment. In River Belle Casino, the minimum withdrawal amount is $/€/£ 50. While this is fair, it is not the best, as there are online casinos that allow withdrawals of even less than half that amount.
At the other end of the spectrum, the maximum limit should be very high so that it will not take too many withdrawal transactions to completely withdraw a large balance. Unfortunately, River Belle Casino does not do very well in this regards. The maximum withdrawal amount is $/€/£ 4,000 per week. If luck shines on you and you hit a large balance, withdrawing it at a sum of $/€/£ 4,000 per week means that it’ll take relatively long to get all your money.
Withdrawal Fees and Payout Speed
River Belle Casino does not charge withdrawal fees. If you see any fees when withdrawing, such fees will be from your financial intermediaries, and not River Belle Casino.
In terms of payout speed, the ideal online casino will be speedster. That is, players will receive their payments as fast as possible. In our opinion, River Belle Casino is not a speedster, but it does okay. This is because it has holds withdrawals pending for 24 hours.
After you submit a withdrawal request, nothing happens for 24 hours. It is after this period that the withdrawal is processed and then issued. After payment is issued, how fast it’ll take to be received will depend on the withdrawal option selected.
| Web wallet (Neteller, Skrill/ Moneybookers) | 24 – 48 hours |
| Visa | 2 – 6 working days |
| Direct bank transfer /Swift | 3 – 7 working days |
| Courier check | 5 – 7 working days |
| Regular mail check | 14 – 21 working days |
The 24-hour period that withdrawals are held pending delays withdrawals; and it is one reason we do not consider River Belle Casino a speedster with super-fast payouts. However, it should be said that River Belle Casino does better than most of its sister sites in this regards. This is because many of its sisters hold withdrawals pending for 48 hours.
Withdrawals are held pending in the Digimedia casinos in order to allow reversal of withdrawal. The Group explains that in the “withdrawal pending” period, players may choose to reverse the withdrawal and have the funds available for playing again without having to make additional deposits. In our opinion, this makes the “withdrawal pending” policy predatory. When you reverse a withdrawal and play with the funds, you’re very likely to lose it to the casino. If that happens, withdrawn funds that should have been coming to your pocket had simply reversed and gone to the casino’s pockets.
Rating and Summary of Banking
Promotions: 8/ 10
Do you want easy and fast deposits and withdrawals? If yes, River Belle Casino makes a fine destination. The casino says it takes every aspect of playing online seriously; and it does take deposit and withdrawals seriously.
- First, making a deposit or withdrawing winnings are themselves easy, and you’ll be satisfied with the many supported banking options (except you are a crypto fan)
- Secondly, the minimum deposit limit is relatively low. You can pay-in as low as $5; and as a first time depositors, you can even pay-in $1. So you can enjoy casino gaming even with a low budget.
- Thirdly, the casino is fee-free for both deposits and withdrawals
However, we do not think withdrawal limits are friendly enough. The minimum withdrawal amount of $50 is a tad high, so reaching the threshold in order to request payment will take relatively long. Also, the maximum amount of $4,000 per week is definitely low, so withdrawing a large balance will take “forever”. The casino’s policy of holding withdrawals pending significantly delays payment, and is predatory.
Customer Support Service
In its homepage, River Belle Casino acknowledges that a “feature you need to keep your playing experience as uninterrupted as possible is reliable customer service”. This part of the review examines whether the casino only acknowledges this, or whether it backs it up with an effective customer support service.
First, River Belle Casino provides self-help via an FAQ page in the website. The FAQ treats question on a lot of topics, including: getting started, security and privacy, bonus and wagering requirements, making deposits and withdrawals, and more. However, in our opinion, the one-page FAQ is not very detailed. However, like any serious online casino, River Belle Casino also provides contact-support. That is, you can directly contact a support agent, who’ll provide the needed assistance.
In terms of the contact channels available, River Belle Casino left us confused. On the one hand, the casino states in its homepage that “the support agents at River Belle are available at all times, via email or live chat”. This suggests that the contact channels are email and Live Chat. On the other hand, the casino states in an FAQ section that it “provides free, round-the-clock support to all casino players through the use of toll-free telephone numbers and email addresses”. This suggests that the contact channels are telephone and email.
However, in its “contact” page which should provide information of all contact channels, only the email service is mentioned; and the email address – support@playersupportcenter.com – is given where every email submission should be sent. If only the email service is available, then River Belle Casino has very limited direct contact options. But if telephone service or live chat is also supported, then River Belle Casino does not do a good job as these are not listed in its “contact” page. Emails are typically answered in 24 hours.
Rating and Summary of Banking
Promotions: 6/ 10
Do you want a responsive customer support service powered by many contact channels? If yes, River Belle Casino may not excite you. The casino acknowledges that you need a reliable customer service for an uninterrupted gaming experience; but in our opinion, it only does so-so in this regards.
- First, there is an FAQ page for self-help, but it is not very detailed.
- Secondly, it suggests that it provides contact help via telephone, live chat, and email; but only the email service can be found in its “contact” page.
However, River Belle Casino does relatively well in terms of response time. Typically email submissions are answered within 24 hours.
Also Read: Is Platinun Play Casino Legit or Scam
Conclusions
River Belle Casino is one of the legit and safe online casinos of the Digimedia Group. It is also one of the longest serving online casinos as it has been around since 1997. However, it has seen many transformations over the years that it now has a sleeker, yet more functional and sophisticated design form.
The best part of the online casino is its game offering. It offers beautifully crafted games from Microgaming, and it provides great gaming options in every game category. You’ll get welcomed with up to $800 when you join, but no other bonus is featured. The promotions section doesn’t get better, as the wagering requirement is high, and games have low contribution to wagering.
The banking section starts strong with many banking options, and low minimum deposit amount; but it losses strength in terms of withdrawals. You’ll need a minimum of $50 to request payment which is a tad high, and withdrawing a large balance will take long because you can only withdraw a maximum of $4,000 per week. The policy of holding withdrawals pending for 24 hours also delays payments.
On the whole, River Belle Casino makes a fine online casino gaming destination. Yes, we do recommend it.
Pros
- Operated by the 100% legal Digimedia Group
- Has vast experience as it has been live since 1997
- A legit online casino that is licensed and well regulated (by the Malta Gaming Authority and the Kahnawake Gambling Commission)
- A safe online casino that uses industry standard SSL technology
- Powered by Microgaming, so high quality games are guaranteed
- Gaming flexibility is afforded as the casino is available in download and Instant Play format, and mobile gaming is supported
- Provides over 600 online casino games
- The game variety includes slots, table games, video pokers, other games; and every game type is relatively well represented
- Has a strong live casino that boasts of many live versions of the table games
- Offers many jackpot games that include huge progressives like Mega Moolah
- Offers an attractive welcome bonus which is up to $800 and covers the first three deposits
- Offers good number of options for making a deposit or withdrawing winnings
- The minimum deposit amount is relatively low
- Provides help via email (support@playersupportcenter.com)
Cons
- Does not accept US players
- Games cannot be viewed except an account is created
- No other bonus/ promotions (other than the welcome bonus) was featured
- The loyalty program of the casino is shrouded in mystery
- Wagering requirement is relatively high
- Games have a relatively low contribution to the meeting play-through requirement
- Cryptocurrencies are not supported
- The withdrawal limits are not good enough – the minimum withdrawal amount of $50 is a tad high, and the maximum withdrawal amount of $4,000 per week is very low
- Holds withdrawals pending for 24 hours which delays payment
- The withdrawal pending policy is to allow reversal of withdrawal which is predatory as players can then lose the funds to the casino
- Telephone and Live Chat cannot be found in the casino’s “contact” page