Jeulia Review
Store Name: Jeulia
Store Description: Jeulia is an online jewelry retailer known for offering a wide range of jewelry, including engagement rings, wedding bands, necklaces, and more. Many of their pieces are known for being affordable and featuring unique designs.
Price range: $30 - $5000
Overall
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Customer Care
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Shipping
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Quality Assurance
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Refund Policy
Is Jeulia Legit
Jeulia is a legit online jewelry retailer known for its wide range of jewelry products, including rings, necklaces, bracelets, and more
Pros
- Affordability: Jeulia offers jewelry at a more affordable price point compared to traditional jewelers. This can be especially appealing for customers who are looking for budget-friendly options.
- Unique Designs: Jeulia is known for offering a variety of unique and intricate designs that might not be found in conventional jewelry stores.
- Alternative Gemstones: For those who prefer or are looking for alternatives to traditional diamonds or other gemstones, Jeulia provides artisan-created diamonds and other gemstone alternatives.
- Frequent Promotions: Jeulia often runs sales and promotions, offering further discounts on their products.
- Customization Options: Some products on Jeulia allow for customization, letting customers add a personal touch to their jewelry.
Cons
- Quality Concerns: Some customers have raised concerns about the quality of the products received, particularly regarding the durability and longevity of the jewelry.
- Customer Service Issues: There have been reports of challenges when dealing with Jeulia’s customer service, including issues related to returns, refunds, and responses to inquiries.
- Shipping Delays: As with many online retailers, especially those shipping internationally, there might be potential delays in receiving orders.
- Expectation vs. Reality: Given that many of the gemstones are alternatives and not the traditionally mined versions, some customers have reported differences between their expectations and the actual product received.
- Return and Exchange Policies: Some customers have found Jeulia’s return and exchange policies to be less flexible than desired, leading to dissatisfaction in cases where they wanted to return or exchange a product.
If you are looking for where to buy a nice piece of jewelry for a special occasion or just for casual use, this Jeulia review is for you. In this piece, you are going to discover a company that specializes in making handcrafted jewelry for both men and women. Another spectacular thing about this company is that it has an online store, from where people can view and purchase the jewelry.
But before you visit this online store, it will be good to know whether Jeulia is a scam or if it can be trusted. You may also wish to know what the store has to offer and why you should or shouldn’t buy anything from Jeulia.
Well, this Jeulia review is going to give you all the vital information you need about this online store so you can determine whether it’s worth giving a try or not. So let’s take a tour around this online jewelry store to see what it has to offer.
What Is Jeulia?
Jeulia is an online store that is owned and operated by Jeulia Limited, a world-class jewelry maker that specializes in making handcrafted pieces of gold and silver jewelry for men and women. The company was incorporated in China but its headquarter is in Hong Kong, where it also has its mega workshop. But it supplies jewelry to almost every part of the world. It is unclear when Jeulia was founded but we are sure it was operating in 2014.
Anyway, this Jeulia review is focusing on the things you can buy from the store, the payment method you can use to pay for those items you bought there, the subscription plan the company offers, and how to place an order at Jeulia. Another important thing we will like you to know is whether Jeulia is legit or a scam as well as what people say about Jeulia.
So, all these are what you are going to find out in this Jeulia review if you stay with us as we take the tour around the company. But, first of all, let’s summarise how Jeulia works so you will know what to expect from the company if you decide to shop at its online store.
How Does Jeulia Work?
Jeulia works in quite a simple and usual manner. Remember it is an online store that sells jewelry and also allows you to customise the jewelry you want. In other words, basically, Jeulia works like every other online store. This means that Jeulia takes orders from people, processes their orders by creating the products they paid for, and then ships the finished by items to their customers. That’s the simple way Jeulia works.
Subscription and Subscription Plans at Jeulia
As of the time of writing this Jeulia review, you don’t have to open an account with the site before you can shop for jewelry over there. This is to say that Jeulia allows guest shopping. That is, you can buy things from the online store even though you don’t have an account with it.
But then, as a guest shopper, you won’t be able to access some benefits Jeulia offers its registered members. For example, as a guest shopper, you won’t be able to gain from the Jeulia referral program, whereby you can earn a commission for any shopper you invited to buy jewelry from the store. You will also find it difficult to request a refund or an exchange if you are not a registered member of Jeulia.
So, it is better you open an account with Jeulia if you know you are going to buy items from the store.
You need to know that Jeulia does not have a paid subscription plan. That is, you don’t have to pay a dime to open an account with the store. So, once you have an account running at Jeulia, you can go ahead and use it to place an order for your jewelry or any other item you find there.
Things You Can Buy at Jeulia
As you already know, Jeulia is an online store, where you can buy different kinds of jewelry. In this section of the Jeulia review, we are going to give you an idea of the items you can buy at the store.
Necklaces
Jeulia has a nice collection of necklaces in its store. As of the time of writing this Jeulia review, you can buy fashion, chain, statement, vintage, classic, and personalized necklaces at the store. Jeulia also has men’s necklaces in stock.
Earrings
If you want to buy a new pair of earrings, you should first check out the earrings Jeulia has in its collection. As of the time of writing this Jeulia review, the earrings available at the store include stud earrings, climber earrings, drop earrings, hoop earrings, jacket earrings, and threader earrings. You can also buy earrings for men and children at the store.
Rings
Jeulia has a lot of rings in its collections as of the time of writing this Jeulia review. Some of the rings we found while writing this piece include promise rings, mother rings, photo rings, Claddagh rings, heart rings, and many other types of rings. Note that you can buy rings for both men and women at the store.
Bracelets
At the time of writing this Jeulia review, you can buy tennis bracelets, bolo bracelets, bangle bracelets, and men’s bracelets from the company. As expected, the bracelets have beautiful designs, with some of them bearing adorable charms.
Watches
Jeulia has a nice collection of wristwatches for men and women as of the time of writing this Jeulia review. Some of these watches have beautiful themes and motifs you can hardly ignore. For example, at the time of writing this Jeulia review, you can buy wristwatches with themes of the pumpkin king, a mermaid, a leopard, and the starry night.
Accessories
You can buy sunglasses, brooches, women’s handbags, cufflinks, and other forms of accessories at Jeulia.
How to Place an Order at Jeulia
As of the time of writing this Jeulia review, it will be easier for you to shop at the store. In fact, if you have been buying things from online stores, you will not have difficulties ordering your jewelry at Jeulia. This means if you want to place an order at Jeulia, you only need to look for what you want to buy, pay for it, and it will be delivered to your house or any address you provided. But then, there are a few things about placing an order at Jeulia that we would like you to know. We will discuss this below.
Before we continue, you may need to know you can make your own jewelry at Jeulia. This does not mean that you have to start constructing the piece of jewelry by yourself but that you can order customized jewelry. You will find the button for doing this on the main menu of the Jeulia website. Just click on the button tagged “Design your Own” to get started.
So, here are things you should keep in mind while shopping at Jeulia.
- Jeulia will allow you to shop as a guest. But you may not enjoy some benefits it offers to registered members.
- Jeulia always provides a section of a product’s order page for previous buyers to review the item. So, anytime you want to buy a piece of jewelry at Jeulia, you should first go through the reviews left by previous buyers to be sure it is worth it.
- There’s a description section on every order page, where you can find basic information about the exhibited item. Remember to go through this section before selecting and paying for an item.
Payment Methods
Jeulia accepts a lot of payment methods. At the time of writing this Jeulia review, you can pay for an item you bought at the store through any of the following payment methods:
- PayPal
- MasterCard
- Visa
- Maestro
- Discover
- American Express
- JCB
- Apple Pay
- Google Pay
- Klarna
- After Pay, and
- Zip
Another thing you may need to know about payment at Jeulia is that it accepts several currencies. Currently, Jeulia accepts payments made in 28 currencies, which include US Dollars (USD), pound sterling (GBP), euro (Eur), Australian Dollar (AED), Japanese yen (JPY), New Zealand Dollar (NZD), and so many others. If your currency is not among those accepted at the store, you can choose any of the available currencies you can access easily. This will help you to shop without facing foreign exchange problems.
Jeulia Shipping Methods and Policy
It is good to know that Jeulia delivers items to every part of the world. That is, no matter where you are right now, if you buy any jewelry from Jeulia, it will deliver to your home, office, or the shipping address you provided while ordering the jewelry. So you can go ahead and shop at Jeulia because the item will be delivered to you.
At the time of writing this Jeulia review, you can have your parcel shipped to you through standard shipping or the expedited shipping method. Currently, if you are shopping from the United States, the standard shipping method will cost you $9.90 as the shipping cost. However, if you want to use the express shipping method, you are going to pay $25 to ship your item.
As of the time of writing this Jeulia review, it will take you approximately 4 to 6 business days to receive an item sent through the express shipping method. But if you are going to use the standard shipping method, your item will arrive between 7 and 12 business days, after it has been processed and sent out. Of course, you will know immediately after your parcel is sent out for shipping because the company will notify you about that.
Another spectacular thing about shipping at Jeulia is that you can enjoy free shipping if you meet the eligibility criteria. Currently, if you buy an item or items that worth over $99 at the store, you will enjoy free shipping if you are going to opt for the standard shipping method. However, if you are going for the expedited shipping method, to enjoy free shipping, you must spend at least $180 in the store.
Jeulia Returns and Refund Policy
Fortunately for shoppers, Jeulia has a friendly returns and refund policy that can help people return things they don’t need or like to the store for a refund or an exchange. For example, if you buy a piece of jewelry but discovered after receiving it that it is not something you’ll like to keep or that it is damaged before it was delivered to you, you can return it to the store for a refund or an exchange. Jeulia will pay you a full refund or exchange the item for a better one, depending on what you wanted. But then you have to adhere to the rules guiding the company’s return and refund policy before your request will meet a positive response.
Anyway, here are a few things you should know about the return and refund policy at Jeulia.
- First of all, you can’t return an item you bought at Jeulia if you don’t have an account with the site. So, the first thing you should do now is to create a user account with Jeulia so you can enjoy all the benefits that come with being a member of the company.
- You have 30 days after receiving an item to return it to Jeulia. At least, you should make contact with the store, regarding the return and refund, before the 30 days window elapses.
- You should visit your account dashboard to begin the item return process. You’ll have to select the item you want to return from the list of orders on your dashboard.
- Initiate the return process after clicking on the item you wish to return.
- You will receive an email from Jeulia concerning your return request. The email will give you more instructions on what next to do.
- Package and return the item after receiving authorization from Jeulia. Bear the following in mind concerning the item you are about to return:
- The item you are returning must be in the condition you received it. This means it shouldn’t be damaged, scratched, discolored, resized, worn, or altered in any way.
- Return the item with the promotional gift attached to it, if there’s any.
- An item must be returned in its original packaging.
- It’s not every item that’s refundable. At the time of writing this Jeulia review, you can’t return any of the following items:
- Items purchased through final sales.
- Customized items.
- Items worn before being returned.
- If you complete the process of ordering any item at Jeulia but change your mind shortly after purchasing it, you can go ahead and cancel the order. However, you have to take note of the following while canceling an order:
- You have 120 minutes after placing an order to cancel it.
- If you miss the 120 minutes window, you will lose 30% of the money you paid for the item as charges collected by the company.
Is Jeulia Legit?
So, after seeing all that Jeulia had to offer and the way it operates, do you think Jeulia is a scam or a legitimate jewelry maker?
When considering whether Jeulia or any other online retailer is “legit,” you might be asking a few different things:
- Authenticity and Quality: Does the company sell genuine products and deliver the quality they advertise?
- Business Practices: Does the company have fair policies, good customer service, and a reliable reputation?
- Financial Safety: Is the website secure, and can you trust them with your payment information?
But before you answer this question, we will also like you to consider the following:
- Jeulia was incorporated in China.
- The Jeulia reviews we found online show that people say good things about the store and the items they bought there.
- Jeulia provides a section of every order page on its website for shoppers to review the items they bought earlier.
- Jeulia protects its online store with encryption technology to discourage hackers and identity thieves.
Based on the information available:
- Authenticity and Quality: Jeulia primarily offers jewelry made from sterling silver and alternative gemstones, like their premium artisan-created diamonds. This means that while their items might look like traditional diamonds or gemstones, they’re often more affordable alternatives. Some customers are happy with the products, while others may have had different expectations regarding the quality or materials.
- Business Practices: Like many online retailers, reviews for Jeulia vary. Some customers have reported positive experiences, while others have had issues with shipping, customer service, or product quality. It’s essential to read through multiple reviews and perhaps check other review websites to get a comprehensive picture of customer experiences.
- Financial Safety: Jeulia’s website has, in the past, been equipped with standard e-commerce security features. However, it’s always a good practice to check if the URL starts with “https://” and look for a padlock icon in the address bar, indicating a secure connection. Also, consider using credit cards or payment methods that offer buyer protection for online purchases.
However, based on the information gathered from various sources, the legitimacy of Jeulia seems to be a mixed bag.
On Trustpilot and Reddit, customers have shared positive experiences with Jeulia, praising its unique designs and refined quality. ResellerRatings.com also shows a high rating for Jeulia with 4.57 stars based on over 10,000 reviews .
However, there are also negative reviews and warnings about the company. On ProductReview.com.au, some customers have labeled Jeulia as a scam and fraudulent, claiming that they pretend to deliver products with false tracking and then refuse refunds. ComplaintsBoard’s evaluation of Jeulia Store found a low level of trustworthiness at 31%.
From what we said above, you can tell that Jeulia is not a scam. This is to say that you can go ahead and make your purchases from the store if you find a nice piece of jewelry you like.
In conclusion, while Jeulia appears to be a legitimate business, the satisfaction you may experience can vary based on expectations, specific products ordered, and individual experiences with their customer service. If you’re considering making a purchase, it’s a good idea to do your research, read reviews, and be clear about their return and exchange policies.
Customer Support
As of the time of writing this Jeulia review, you can contact the store through phone calls, email, SMS, live chat, and Messenger.
Let’s Wrap It Up
As promised at the beginning of this Jeulia review, must have discovered that this company makes and sells jewelry of different kinds. At Jeulia, you can buy wristwatches, rings, bracelets, earrings, necklaces, and other accessories. You can order customized, personalized, or jewelry that was produced generally for everyone.
Of course, one of the worries people have about shopping at online stores is that they can easily get scammed. This is why we had to verify whether Jeulia is legit or not in this Jeulia review. Fortunately, we have been able to disclose why Jeulia is not a scam. So, you can now go ahead and place your order at the company through its online store.