YES, EuroCasino is legit. It is not a scam because the casino is managed by a reputable company and also licensed and regulated by a strict legal authority.
But is EuroCasino worth playing at? Does EuroCasino cheat its players? Continue reading.
EuroCasino is an online casino that says it “has been one of Europe’s leading online gaming operators since [its] launch”. This will mean that it delivers topnotch online casino gaming experience.
The big question is whether this is just an operator talking big, or whether it is actually a leading online casino that provides top-notch online casino gaming experience.
That is, does Euro Casino provide a variety of high-quality online casino games? Does it give players enough incentives in the form of bonuses and promotions? Does it provide top casino services (like easy gaming, easy deposits and withdrawals, fast payouts, effective customer service, etc)? In the first place, is it a legit online casino?
This review will examine Euro Casino in order to provide the information that will help you answer these questions and more.
Table of Contents
- Euro Casino – At a glance
- About Euro Casino – background, licensing and regulation, certification, operating record, is Euro casino legit, is Euro Casino safe, who can play, Euro Casino Vs Casino Euro
- Games – Software Providers, Games Selection, Casino Versions, Mobile Compatibility, Practice Play
- Promotions – Bonuses, Bonus Conditions
- Banking – Deposits, Withdrawals
- Customer Support Service
- Conclusions
Euro Casino – at a glance
| Website | www.eurocasino.com |
| Founded | 2008 |
| Operator | BML Group Limited |
| Licensed | Malta Gaming Authority; and Great Britain Gambling Commission |
| Certified | eCOGRA (eCommerce Online Gaming Regulation and Assurance) |
| Security | 128 bit SSL (secure sockets layer) technology |
| Software Providers | NetEnt, Microgaming, IGT, Leander, Red Tiger, Nyx Interactive, Yggdrasil, Novomatic, iSoftBet, Evolution, and more |
| Casino Versions | Instant Play, Mobile Casino |
| Games | 1800+ games (slots, table games, video pokers, and live dealer games) |
| Jackpots | About 50 which includes massive progressives like Mega Moolah |
| Welcome Bonus | 100% match bonus up to €100 + 25 free spins |
| Wagering Requirement | 40x bonus amount |
| Loyalty Program | No |
| Banking Options | Credit cards, e-wallets, bank transfer services |
| Withdrawal Limits | Deposits – Min: €10; Max: varied Withdrawals – Min: €20; Max: €50,000 |
| Withdrawal Processing | Within 24 hours |
| Support Service | Email (support-en@eurocasino.com); Live Chat; Telephone (+ 356 2260 3045) |
About Euro Casino
Background
Euro Casino was launched in 2008. Thus, it has been in the industry for about 12 years. Euro Casino is operated by BML Group Limited, which is a 100% company registered in Malta, under number C34836. BML Group Ltd forms part of Betsson Group which is an even bigger 100% legal public company that is listed in the Stockholm Stock Exchange. This set is responsible for some of the biggest gambling sites in the industry, which include Betsson, Bet Safe, and Casino Euro. Thus, Euro Casino is a big online casino that is operated by one of the biggest casino operators in the business.
Licensing and Regulation
Euro Casino is backed by some of the most reputable casino licensing regulators around. It has operating licenses from the Malta Gaming Authority, and the Great Britain Gambling Commission. These authorities will only give their licenses to operators that satisfy their requirements, which include financial robustness. So you can be assured that Euro Casino is a legit online casino with financial clout – it can to pay all winners, and will not take off with players’ deposits.
Also, these authorities keep a close eye on the activities of their license holders; and will bring back in line any of their operators that step out of line via fines and sanctions. Thus, you can be rest assured that if given a run around, you have an authority to reach out to for help. Interestingly, many of the player-casino disputes that the MGA has mediated have seen player-friendly resolutions.
With Euro Casino regulated by the MGA and the Gambling Commission, it comes out as a well regulated online casino where player protection is high.
Certification
Euro Casino also has official certifications from reputable casino auditors. You’ll find that it has the eCOGRA seal of approval. eCOGRA is short for eCommerce Online Gaming Regulation and Assurance, and is an accredited casino auditor and certifier. The eCOGRA seal gives assurance that the casino games are fair. The standard test is running many thousands of game rounds to determine whether gaming results are random. That Euro Casino has the eCOGRA seal means that its games are found to be fair. With Euro Casino certified fair by eCOGRA, there is a chance of winning every game-hand you play in the casino.
Operating Record
With an operating record that now spans over a decade, Euro Casino is not a newcomer on the online casino scenes. In that time, the casino has had over 300,000 players join its ranks, and the number keeps growing daily.
Euro Casino is able to maintain so many satisfied customers because there have consistently been winners, and it has been faithful in consistently paying winners. It does not have a “winners list” page on its website like some online casinos do, but finding winners of Euro Casino will take only a simple search. These show up in many independent online platforms, with many of these winners also posting payment proofs to back their reviews. Thus, there are records of real winners (and real payouts) of Euro Casino. The casino can motivate more with a “winners list” in their website; but any persons (we included) distrust self-published claims anyways.
Is Euro Casino legit?
The “legit or scam” question has been all but answered. However, we understand that you don’t want to be scammed by any of the different scammers that parade cyberspace, and so you’ll want a straightforward answer. The straightforward answer is: Euro Casino is legit. There is no doubt about that. However, this position was objectively reached after a consideration of the following:
- Operator – Euro Casino is from the 100% legal BML Group (a subsidiary of the publicly traded Betsson AB), which is one of the biggest operators in the business. This makes Euro Casino legit because such a scam would normally not come from such high-profile companies. More so, all the other gambling sites of these companies are legit, so there is no reason Euro Casino will stand alone as scam
- Licensing and Regulation – Euro Casino is licensed and regulated by the Malta Gaming Authority and the Great Britain Gambling Commission. These authorities are famous for having very stringent licensing requirements and very strict oversight of their casino’s activities. This makes Euro Casino legit because only legit operators will meet the high operator standards set by these reputable regulators.
- Certification – Euro Casino is certified by one of the industry’s best auditors – eCOGRA. This certification proves it is a fair casino where every wager can be won. This makes Euro Casino legit because scam sites are usually rigged so wagers cannot be won. More so, there’s no way a scam site that does not give fair gaming will have the eCOGRA seal.
- Operating Record – Euro Casino has been around for 12 years. No scam online casino will stay on for that long. Also, there are hundreds of thousands of satisfied members of Euro Casino which is not possible if it were a scam. Importantly, Euro Casino has consistently paid winners. This makes Euro Casino legit because the scam sites do not pay.
Is Euro Casino safe?
Safety in this regards is the protection of user’s data. Using the casino will require the submission of sensitive data that include (but not limited to) credit card details. You’ll not want such data in the wrong hands, so the ideal online casino should be legit and safe.
Thankfully, Euro Casino does well in this regards. It uses 128 bit SSL data encryption, which is the gold-standard digital security measure in the industry. With this technology, data is scrambled using bank-grade encryption, and is transmitted through a private channel created between your users’ device and the casino’s servers. Thus, users’ data being transmitted cannot be intercepted; and it intercepted, cannot be read.
With Euro Casino using the gold-standard SSL technology to keep user’s data safe, there is no doubt that it s a safe online casino.
Who can play at Euro Casino?
As the name suggests, Euro Casino is an online casino that targets the European market. However, it accepts players from more than Europe. Conversely, there are some Europeans Countries that are not accepted.
The full list of countries that Euro Casino does not accept players from is: Afghanistan, Algeria, Angola, Australia, Austria, Bahrain, Belgium, China, Cuba, Czech Republic, Denmark, Eritrea, Estonia, Ethiopia, France, Georgia, Greece, Guadeloupe, Guyana, Hungary, Hong Kong, Indonesia, Jordan, Iran, Iraq, Italy, Kuwait, Latvia, Libya, Lithuania, Malaysia, Martinique, Mauritania, Mauritius, Morocco, Norfolk Island, N. Korea, Oman, Pakistan, Portugal, Qatar, Réunion, Romania, Rwanda, Saudi Arabia, Slovenia, Sudan, Somalia, South Sudan, Spain, Syria, the United Kingdom, the United States and its dependencies, military bases and territories (including but not limited to Am. Samoa, Guam, Marshall Islands, N. Mariana Islands, Puerto Rico, and Virgin Islands), Turkey, Tunisia, UAE, and Yemen.
Euro Casino Vs Casino Euro
Euro Casino (www.eurocasino.com) is not Casino Euro (www.casinoeuro.com). They are both operated by BML Group Ltd, so they are sister sites. Being sister sites, they are similar in many fronts, but they are distinct online casinos.
“About Euro Casino” – Summary
We’ll give the “About Euro Casino” section of Euro Casino a 9 in our 10-point rating scale.
Euro Casino is very legit. It comes from the robust BML Group, it is licensed and regulated by reputable authorities like the Malta Gaming Authority and the Great Britain Gambling Commission; it is certified fair by the reputable eCOGRA; and it has a 12 year operating record that has produced real winners and payouts, as well as hundreds of thousands of satisfied members.
It is also very safe, as it uses the industry standard SSL technology. In this section of the review, Euro Casino falls short if a perfect rating because of its country restrictions. We didn’t like that it targets the European market yet restricts some of the European super powers (like the UK, and France).
Games
Software Providers
Euro Casino is powered by a variety of software providers. These include: NetEnt, Microgaming, IGT, iSoftBet, Leander, WMS, Novomatic, Nyx Interactive, Play n’Go, Quickfire, Red Tiger, Thunderkick, Yggdrasil, Quickspin, Blueprint, NetxGen, and Evolution Gaming.
Some of the best providers of online casino games are featured, meaning that Euro Casino is able to provide games with some of the best features there are. Games with smooth game-play, HD graphics, high quality sound, super-engaging themes and more are what you’ll find in the casino’s lobby.
With so many software providers featured, if you like a gaming software preference, you’ll likely to find it in the casino. Also, if you’ll want the variety of experiences that multi-software casinos give, you’re in the right place. In Euro Casino, you can play games from different providers, and enjoy the best of features that the different game studios put into their platforms.
Games Selection
Euro Casino had about 1,800 online casino games. The only other online casinos you’ll find this many games are its sister sites. Thus, Euro Casino is an industry leader in terms of number of games. To put its game numbers in perspective, online casinos with 550+ games are generally regarded as being well stocked.
Euro Casino doesn’t just wow in game number, it also wows in game variety. It provides every online casino games, so there is something for everyone, from slot junkies to casino patrons who’ll want nothing but live action.
Slots
Slots are the dominant games in Euro Casino, as there are over 1,650 online slots in the casino. Thus, you’ll have more than enough to spin yourself to a world of excitement. It doesn’t matter what slot type you fancy, Euro Casino has them all. You’ll find the classic 3 reel machines, 5 reel video slots, and all the new generation slot games. It also does not matter what subjects interest you, as you’ll find slots on virtually every theme you can imagine. Slot themes include: ancient civilization, Oriental, Western, Greek mythology, magic, fantasy world, space, adventure, prospecting, animals, jewels and gems, sports, and more.
Some of the best slot titles in the casino are: Book of Dead, Starburst, Dead or Alive II, Rise of Olympus, Immortal Romance, Gonzo’s Quest, Blood Suckers, Game of Thrones, Jumanji, Tarzan, Gold Rush, Aloha, Mega Moolah, Ambiance, Terminator II, and more.
Table Games
If you like catching your casino entertainment from a seat at one of the table games, you’ll like Euro Casino as it has a solid collection of table games. It provides about 50 table games, which is one of the largest collection you’ll find. The collection includes all the popular card games, dice games, and roulette.
Blackjack enthusiasts will find some 14 tables to show their skills; these including interesting versions like Double Exposure Blackjack, Face Up Blackjack, and more. Poker enthusiasts will find Casino Stud Poker, Caribbean Poker, Casino Hold ‘Em Poker, and others.
If you’re not about strategizing, then there are many table games governed by Lady Luck. You’ll find Craps tables to shoot some dice; there are also many Roulette tables, which include exciting versions like Alphabet Roulette, Simply Roulette, La Partage Roulette, and more.
Video Poker
If you are a real poker fan but also like the bells and whistles of slots, Euro Casino has the hybrid video pokers for you. These games merge slots and poker for a super thrilling game-play. You’ll find many of the popular titles featured in Euro Casino. These include: Jacks or Better, All Aces Poker, Jackpot Poker, and more.
Specialty Games
The specialty games (often called variety games or other games) are online casino games that cannot be placed in any of the above mentioned categories. The games that usually get into this special category are keno, scratch cards, and bingos. Unfortunately, we didn’t find any of these games featured in Euro Casino.
Live Dealer Games
There is a reason isolation hurts. Humans are social beings. Thus, even when playing entertaining casino games in virtual space, the lack of social interaction may not make for the best experience. Live Dealer games address this. The games are operated by real humans (professional dealers) right from the floor of a real brick and mortar casino; and real persons like you (from accepted countries) get the live-action via video streaming along with an interface that allow joining the game. Thus, you play games operated by real humans, and get to play with real humans.
For all casino players that’ll want the social interaction in online casino gaming, Euro Casino is a fine destination as it offers a lot of live dealer games. As of writing, there were about 50 live tables which included: Live Blackjacks, Live Pokers, Live Roulette, and Live Baccarat.
Jackpot Games
It is no secret that many players visit casinos to chase the huge sums that jackpots offer. The good news is that Euro Casino is a fine destination for the jackpot chasers. This is because it has one of the largest collections of jackpots you’ll find.
Euro Casino has about 150 jackpot games. These include about 50 daily jackpots where a 5-figure win is guaranteed daily. There are also scores of networked progressive jackpot games, where the amount to be won increases every time the game is played. Because many of these progressives are networked, they receive contribution from game-play at a number of casinos, so their jackpots grow to very high amounts. Euro Casino offers some of the biggest (and most popular) progressive jackpot games in the industry. The front runner is Mega Moolah, which at the time of writing had grown to over €14.5 million. Some other 7-figure progressives we found are: Joker Poker, Mega Fortune, Hall of Gods, Empire Fortune, Andy Capp, Diamond Jackpots, Slots O’ Gold, Super Spinner Bar X, Siberian Storm, Major Millions, and more.
Euro Casino is surely the best place to go for life-changing wins. Not only those it feature these jackpots; there have been many jackpot winners, and it issue payment for the massive wins. For example, in the last 5 years, Euro Casino has paid out over 30 jackpots each larger than €100,000.
Casino Versions
Euro Casino is available as an Instant Play casino. This means that you won’t find a casino application to download to your computers. Rather to play its games, you’ll have to access the casino using a web browser and play games directly online. However, for in-browser play, you’ll need Flash installed on your system. The Instant Play mode of play that Euro Casino offers allows for gaming flexibility. Since you do not have casino software installed on any particular device, unlike the download mode of play, you’ll not be restricted to playing casino games from only a particular device. You can access the casino and play games from any Flash enabled device using web browsers. Mac and Linux users who ordinarily cannot download casino software will also be able to play casino games by simply firing up the games using web browsers.
Mobile Compatibility
Euro Casino is compatible with all popular mobile platforms. These include Apple, Android, Windows Phone, and Blackberry. Thus, if you’ll want to play casino games on the go, you can with Euro Casino. Wherever you are at, as long as you have your smart phone or tablet with you and can operate it, you can have the sumptuous online casino gaming sessions that Euro Casino promises.
Practice Play
Euro Casino has a lot of its games available in practice play. This means that you do not have to put forward real money to play casino games. So Practice Play is a no-risk game-play where there is no chance of losing your money. Thus, the practice mode of play is invaluable if you’ll want to try out games before wagering on them. However, Practice Play is for entertainment only; so just as there is no risk of losing real money, there’s also no chance of winning any real money. Losses and wins are for practice only.
Games Summary
We’ll give the Games section of Euro Casino a 9 in our 10-point rating scale.
Euro Casino is powered by a variety of software providers including the industry’s very bests. So games are of the highest standards; and the house is able to give a variety of gaming experiences. Also, with 1800+ games, Euro Casino has one of the greatest collections of online casino games, such that there is no game type that you want to play that you won’t find featured. It even has a huge collection of live dealer games. For all those that’ll want to chase the big wins, Euro Casino comes good, as it has one of the biggest collections of jackpot games. Its about 50 jackpot games include some of the industry biggest progressive jackpots.
Also, you have the flexibility of playing games from different devices and from anywhere, as Euro Casino is an Instant Play casino and mobile gaming is supported. The game offering of Euro Casino falls short of a perfect rating because we didn’t find specialty games.
Promotions
Bonuses
Welcome Bonuses:
Euro Casino advertises its welcome bonus with the statements: “We double your first deposit! Deposit up to €100 to play with €200 and 25 free spins in Mega Fortune Dreams”. Thus, the welcome bonus is 100% match bonus up to €100 + 25 free spins.
A welcome bonus is what you get as a gift for joining an online casino. So in a way, a welcome bonus is one of the forces that pull one to an online casino. That said; a welcome bonus should be very attractive. If you consider that, and also that many online casinos welcome new players with huge packages that are often spread to cover multiple deposits, you’ll clearly see that the welcome bonus of Euro Casino is relatively small.
However, one thing there is to like about the welcome bonus is that having a 100% matching you get maximum bang for your buck. That is, you won’t have to pay more than you get – you’ll need a deposit of €100 to get the full bonus amount of €100 + 25 free spins. Another thing to like about the welcome bonus is the free spins offer. Not only do you get 25 free spins, these spins are to play the huge progressive jackpot game – Mega Fortune Dreams. As of writing, the jackpot size was €1,410,770. Thus, these 25 free spins are 25 chances to become an instant millionaire.
Sunday Special Offer
This is a bonus that Euro Casino that you get from the casino for simply making a deposit on a Sunday (from 00:01 to 23:59 CET). Simply click the “Opt-in Now” button for the offer you want, and then make the deposit to get your reward. You’ll have a choice of 3 rewards as follows:
- Offer 1: Get €10 Bonus when you deposit €20 or more.
- Offer 2: Get 50 Free Spins valued at €0.50 per spin on Book of Dead when you deposit €30.
- Offer 3: Get 50% Up To €100 bonus when you deposit €50 or more.
Weekly Cash-back Bonus
It hurts to lose a bet. But as a casino player, you just have to brace up for losses. That is how casinos can afford to stay in business. It’s therefore a good one if you can get something back when you lose. That is what Euro Casino does with this campaign. It is a 15% weekly cash-back bonus. You get back 15% of losses suffered when playing between Friday 00:01 (CET) to Sunday 23:59 (CET).
However, the campaign applies to only game-play on Evolution Live Casino games. Also, only players who register a minimum total net loss of €150 are eligible for the cash-back bonus. Thus, to get the 15% cash-back bonus, you’ll have to lose €150 or more on Live Dealer games on a weekend.
See the Quarters Campaign
This was another Live Dealer games campaign that Euro Casino was running, but this campaign was restricted to game-plays on Blackjack live tables. The ultimate prize was a trip to see one of the year’s most awaited football games right from the stadium.
All you have to do is hunt down those 7s by playing at one of the Exclusive Evolution Blackjack tables for €5 or more. Win with any 777 combinations and double up your bet, up to €100 in cash; win with a suited 777 and win a travel package for two at one of the best football events.
Watch Live Football with Finn Campaign
In the month of writing this review, the “watch live football with Finn” campaign that was going was a race to the biggest football event of 2020!
You simply play the selected games and reach winning milestones, to unlock the prize which is either €1,000 cash prize or a travel package to a sporting event. The first winning milestone is the 250,000th spin; and every next 250,000 spin makes a winning milestone, until the 2 millionth spin which gives the ultimate prize that is a travel trip for 2 to London to watch a Live Football Match.
Interestingly, it is not just the 8 players that get the milestone spins that are rewarded by this campaign. This is a campaign where everyone is a winner. The campaign also rewards players with 10 free spins (on one of the selected games) for every €200 wagered; and players can claim the free spins 3 times every day. Thus, players can get as much as 30 free spins a day.
Share of €1.5 million Tournament
This was a weekly tournament that ran for 6 months. Throughout the duration of the tournament, at the end of each week, €30,000 prize money is shared to 150 winners (on a sliding scale with the 1st placed player collecting €12,000 and the last 50 players collecting €20 each). Players only need to opt in every week, and play selected games with a minimum bet of €0.50.
The tournament also included daily cash prize drops. 50 times a day, different cash amounts (ranging from €20 to €1,000) drops – activated by random spins. So by playing all the time, even if you do not get into the winning positions of the tournament, you can catch the random cash prizes that drop daily.
250k Raffle
In the month this review was written, Euro Casino was promising “a whole month of unlimited fun” with its raffle having a massive €250,000 prize pool. You’ll get one entry for every €20 wagered on qualifying games; and you can get unlimited raffle tickets.
What we love most about the raffle draw is that it was designed to reward a lot of players. 1,837 players were to get something from the raffle. The first prize is €3,000; the next four players will each get €2,000; and so the cash prize thins, up till the last 1,600 players who’ll each get €10.
Bonus Conditions
Wagering Requirements
All casino bonuses are subject to wagering requirements. This is the minimum amount that must be wagered (if a bonus is claimed) before a withdrawal from the account will be allowed.
In Euro Casino, match bonuses must be wagered a minimum of 40 times. Thus, if a €100 match bonus amount is claimed; before you can withdraw any winnings gotten from using the bonus, you must wager up to €4,000 (which is 40 x €100).
Free spins are also subject to wagering requirements. Winnings from free spins become bonus money and must be wagered 30 times. Thus, if from your free plays you get €200; before you can request a withdrawal, you’ll have to wager a minimum of €6,000 (which is 30 x €200). Cash back bonuses of Euro Casino comes with a 15% wagering requirement. We don’t like it when cash-back bonuses must be rolled over, but at least the roll over requirement is low.
You’ll want wagering requirements to be as low as possible so that you’ll not spend too much wagering before you’ll clear bonuses and can withdraw. In that regard, the wagering requirements of Euro Casino are just fine, as they are not the highest in the industry. However, the wagering requirements come with a relatively short time frame. For example, you have only 5 days to roll over the €100 match bonus of the welcome bonus or winnings that comes from plays using the 25 free spins of the welcome bonus. The 5 days given for completing bonus play-through is relatively short time. So while an okay roll over requirement should not sweat you while clearing bonuses, you still may sweat in Euro Casino because you have a relatively short time to complete bonus play-through.
Games Contribution to Play-through
The games of Euro Casino have different contributions towards meeting play-through requirement. They are as follows:
- Slots: 100%
- All Live Casino games: 15% (Except Dream Catcher: 50%)
- All Roulette (except Live), Caribbean Stud & Casino Stud Poker games: 10%
- All Casino Hold’Em, Red Dog, Pai Gow Poker Games, Oasis Poker & Texas Hold’Em Poker Games: 10%
- All Blackjack (except Live Blackjack), Baccarat, Video Poker, Pontoon, Beat Me, Punto Banco Games: 5%
Thus, only slots contribute maximally towards meeting play-through requirement. Thus, when playing with bonuses in Euro Casino, a €10 wager on slots will count as €10; but a €10 wager on table pokers will count as €1, and a €10 wager on blackjacks will count as €0.50.
The question is how Euro Casino compares to other online casinos. Unfortunately, we find that games in many other casinos have relatively higher contribution towards bonus play-through than games of Euro Casino. For example, in many casinos, video pokers contribute 8 – 10%, and table pokers contribute 50%.
However, a bright part of Euro Casino is that live dealer games contribute to play-through. There are many online casinos where live games do not contribute. That said; if you’ll be playing slots or live games, Euro Casino is a fine place, because games contribute relatively well towards meeting play-through requirement. But the non-slots regular games have relatively lower contribution to bonus play-through, meaning that when playing these games, it’ll take relatively longer to clear bonuses.
Maximum Bet Restriction
If you have a €1,000 wagering requirement to meet, with single bets of €100, it’ll take only 10 game rounds to clear the bonus, but with single bets of €10, it’ll take 100 game rounds. Thus, you’ll want the maximum bet amount allowed when a bonus is active to be as high as possible. This is the only way you’ll not have to play too many game rounds that’ll make game-play a chore.
Unfortunately, Euro Casino has a low max bet restriction. If you have a bonus active, you are not allowed to place single bets more than €6 per game round or €.50c bet per line. This is a relatively low and rigid cap. It effectively rules out high rollers who usually place large single bets.
Promotions Summary
We’ll give the promotions section of Euro Casino a 6 in our 10-point rating scale.
Euro Casino has great campaigns and tournaments, which rewards players with great prizes that ranged from the regular match bonuses and free spins to hard cash and experience packages such as once-in-a-lifetime trips. This gave the rating of this section some good points.
Euro Casino doesn’t wow after that. There is the regular welcome bonus, but it is relatively small. There is no reload bonus except the Sunday Special offer. Worse still, there is no loyalty program to reward players who remain in the casino for long periods. Worst still, bonus conditions are not very player-friendly. The wagering requirements are just okay; but most bonuses must be rolled over in 5 days, so they come with very short time restrictions. More so, games have relatively low contribution to bonus play-through and the maximum bet amount when playing with bonuses is relatively small. Thus, if you claim bonuses in Euro Casino, it’ll take relatively long and you’ll spend relatively more wagering to clear them and be allowed withdrawals.
Banking
Deposits
Deposit Options
Euro Casino supports a fair enough number of deposit options. So no matter your banking preference, you’ll find a means to conveniently load your account. The range of deposit options supported is: Visa, MasterCard, EcoPayz, Skrill (Moneybookers), Neteller, Paypal, Entropay, Paysafecard, Maestro, Visa Electron, UKash, ClickandBuy, Ticket Premium, Sofort, Trustly, Instant Bank Transfer, Bank Transfer.
Note that the above list is the full range of options, so not all of the deposit options listed will be available to you in your location. For example, if you are not in Germany you cannot use Sofort; also if you are not in the UK or Ireland, you cannot use PayPal. However, no matter where you may be, you’ll find more than enough options to satisfy your deposit need. The only disappointment is that crypto options (like Bitcoin) are not supported for deposits.
Deposit Limits
Euro Casino comes with fine deposit limits. You won’t have to break an arm to have enough when you have to load your account. This is because the minimum deposit amount is very low; it is just €10. This is one of the lowest deposit amounts in the industry.
Deposit Processing Time:
Euro Casino processes deposit transactions promptly. Thus, if you make a deposit, the deposited funds are immediately dumped into your casino account, and will be ready to be used for playing casino games immediately.
Withdrawals
Withdrawal Options
Euro Casino also impresses with a good range of withdrawal options. So if you have winnings and will want to get paid, you’ll not be short of options to request your payment. The range of supported options is: Visa, MasterCard, EcoPayz, Skrill (Moneybookers), Neteller, Paypal, Entropay, Visa Electron, ClickandBuy, Trustly and, Bank Wire Transfer.
Granted, you’ll find online casinos with more payment options; but Euro Casino supports enough options. From wherever, you’ll find a means to conveniently withdraw winnings from your Euro Casino account. Once again, the only disappointment is that you cannot request payment via bitcoins or any of its crypto friends.
Withdrawal Limits
Euro Casino also comes with fine withdrawal limits. First, you don’t need to build a large balance before you can request payment, because its minimum withdrawal amount is relatively low. It is only €20. This is easily one of the lowest withdrawal amounts you’ll find.
Also, the maximum amount per transaction that can be withdrawn from the casino is large. You can withdraw as much as €50,000 from Euro Casino in one withdrawal transaction. This means that if you hit a very large win, it will not take long to completely withdraw your balance.
Payout Speed
Euro Casino comes with relatively fast payouts. Thus, it is not simply a legit online casino that pays; it is a legit online casino with fast payments.
Fasts payouts are possible because your withdrawals in Euro Casino start off with a relatively fast processing time. Euro Casino takes 24 hours to process withdrawals. How fast it’ll take to receive payment after it is processed is dependent on the payment method opted for. The eWallet options are the fastest, as the payment will be instantly received; but credit cards and bank transfer services will take 2 – 5 working days.
“Banking” Summary
We’ll give the “Banking” section of Euro Casino a 9 in our 10-point rating scale.
Euro Casino has a good number of banking options which you can conveniently use to deposit money into your casino account or to withdraw winnings from your casino account. The casino also has very friendly limits. You won’t need to have a big budget to make a deposit because the minimum deposit amount is only €10; also you won’t need to build a large account balance before you can request payment because the minimum withdrawal amount is only €20. Also, you can withdraw as much as €50,000 per transaction, so it won’t take long to completely withdraw a large win. More importantly, with a relatively short 24 hours withdrawal processing time, payouts are fast.
The banking section of Euro Casino falls short of a perfect rating because we didn’t find crypto options, which makes for super easy and super fast online transactions.
Customer Support Service
Whatever can go wrong will go wrong; so says Murphy’s Law. So you may have issues when using Euro Casino. Also, there may be comments, questions, or general enquiries regarding Euro Casino. Whatever the case, you’ll want to find an effective customer support service to provide needed assistance.
Euro Casino does very well in this regard, as it urges players to reach out to it for assistance. It provides three contact channels – email, live chat, and telephone service. Email the casino using: support-en@eurocasino.com; call a support agent of the casino using: + 356 2260 3045; and chat with an agent of the casino using the Live Chat link accessible from the “help” page of the website.
Importantly, the support service is available 24hours a day, and 7 days a week. Thus, it does not matter what time of the day or day of the year you need help, you’ll always find the support service available. Euro Casino also responds to queries promptly. The casino promises to answer email submissions within 30 – 60 minutes. This is super fast, as even casinos that respond in 12 – 24 hours are regarded as having fast response. The Live Chat and telephone services give instant feedback after obtaining connection to a live agent. Also, unlike many online casinos that’ll keep you in queues for long period before connecting you to a live agent, in Euro Casino, such connection is obtained relatively fast. It takes about a minute to get connected to a live chat agent, while it takes within 2 minutes to get connected to a live call agent. Most importantly, the response obtained is usually very helpful.
Thus, the contact support service of Euro Casino is one of the best you’ll find around. However, many online casino players like finding help themselves before directly contacting the casino. For this, self-help resources like an FAQ and a Knowledgebase are usually provided in casinos’ website. Unfortunately, we did not find any of these resources in the website of Euro Casino. This came as a surprise because the sister sites of Euro Casino (like Casino Euro, BetSafe, and Betsson) have very exhaustive Help Centers. Also, some other online reviews of Euro Casino report that the casino has a very detailed FAQ. However, search as we may, we just didn’t find a Help Center in the casino’s website.
“Customer Support Service” Summary
We’ll give the “Customer Support Service” section of Euro Casino a 9 in our 10-point rating scale.
Euro Casino has one of the best support services in the online casino world. You can reach the casino via email, live chat or telephone. The support service is available 24 hours a day, and 7 days a week; and it features fast response. So you’ll not be short of options to contact Euro Casino if you need help; and when you do reach out, you’ll not be banging on a locked door, as response comes back fast. More importantly, the responses obtained from Euro Casino are usually helpful.
The support service falls short of a perfect rating because we couldn’t find the self-help options like an FAQ page of a Knowledgebase.
Conclusions
Euro Casino says it “has been one of Europe’s leading online gaming operators” and there can be no doubting that.
It is clearly a leader in game offering as it offers over 1,800 games. Not only does this include all game types (slots, table games, video pokers, and live dealer games), but you’ll find the biggest collection of each game type. More so, there are some 50 jackpot games that include massive progressives like Mega Moolah.
The casino is also leads the way in banking. It does not have the most exhaustive list of banking options, but there are enough options, and banking operations (deposit and withdrawals) are easy. More importantly, banking limits are very customer-friendly (minimum limits are the lowest you’ find and maximum limits are the highest you’ll find), and payout are fasts. Lastly, Euro Casino is backed by an award winning customer support service; you can reach the always available and very responsive support service via email, live chat and telephone.
However, we’ll like to see some improvements. The casino runs many tournaments with interesting prizes, but the whole promotions package comes out lagging behind. This is because the welcome bonus is relatively low, reload bonuses are limited, there is no loyalty program, the time for completing wagering requirement is short, the contribution of many of its games to bonus play-through is relatively low, and maximum allowed bet when rolling over a bonus is relatively low.
In our opinion, if the bonus section is seriously touched, Euro Casino will be on course to be the very best online casino out there. Also, it is a very legit and safe online casino. So we highly recommend Euro Casino.
Pros
- Operated by the robust BML Group limited
- Has been operating for over 12 years and has a robust member pool that include of some 300,000 players
- A legit online casino that is licensed and regulated by reputable authorities like the Malta Gaming Authority and the Great Britain Gambling Commission
- A fair online casino that is certified by eCOGRA
- A safe online casino that protect user’s data using 128 bit SSL data encryption
- It is powered by some of the best software providers in the industry allowing it to offer some of the finest quality games
- It has 1800+ games, which is one of the biggest collections you’ll find
- Game variety includes slots, table games, video pokers, and live dealer games
- It has about 50 jackpot games, which is one of the biggest collections you’ll find
- Instant Play mode is available and mobile gaming is supported
- Wagering requirement is 40 times bonus amount, which is just fine
- Supports a good number of banking options for both deposits and withdrawals
- Minimum deposit limits is only €10, so you won’t need a large budget to make deposits and play
- Minimum withdrawal limit is only €20, so you won’t need a large balance to request payment
- Maximum withdrawal balance is a whooping €50,000, so withdrawing a large balance will not take long
- Withdrawal processing time is only 24 hours, making for relatively fast payouts
- Customer support service can be reached via email, live chat, and telephone
- Support service is available 24/ 7; and is very responsive, as responses to submissions are fast
Cons
- US players are not accepted
- We couldn’t find specialty games like Keno, scratch cards, and bingos
- The welcome bonus is only up to €100 + 25 free spins, which is relatively weak
- You have only 5 days to clear most bonuses
- Games (except slots and live casino games) have low contribution to bonus play-through
- Maximum single bets allowed when playing with bonuses is only €6, which is relatively low
- Crypto currencies are not supported for either deposit or withdrawals
- We couldn’t find an FAQ or other self-help pages