Is Spin Palace Casino Legit or Scam? (Review 2019)

Spin Palace Casino Scam

In this Spin Palace Casino review, you will learn all you need to know about the casino site. And also if it pays its winners or not.

Yes, Spin Palace Casino is a legit casino site. It is not a scam because they have been paying their members without a problem. And they are not going to steal your money or credit card details.

Spin Palace advertises as “the international home of premier online casino gaming”; and boasting that the casino is synonymous with “quality gaming”. If you are wondering what makes Spin Palace the home of premier online casino gaming, they explain that the casino is home to some of the most exciting casino games available.

They add that apart from giving their players the best games, they also give players the VIP treatment, as well as the biggest jackpots and the richest rewards.

The best games, red carpet service, and the richest rewards are what should describe the go-to gaming destination; and that is exactly what Spin Palace promises. The big question is whether Spin Palace promises are just advert blurbs, or whether the casino actually offers the best games, the best service and the richest rewards. In the first place, is Spin Palace legit?

This review will examine Spin Palace in order to provide the information that’ll help you answer these questions and more.

Spin Palace Casino review at a glance

  • The website is www.spinpalace.com
  • Spin Palace also operates a Sportsbook
  • Powered by Microgaming
  • Authorized and licensed by Kahnawake Gaming Commission (for Canadian Players) and Malta Gaming Authority (for every other player)
  • Offers over 600 online casino games
  • Offers an attractive $1,000 welcome bonus staggered to cover the first three deposits
  • Wagering requirement is 50X bonus amount
  • Minimum deposit is $10, while minimum withdrawal is $50
  • Customer support is available via email (support@spinpalacecasino.com) and live chat

What is Spin Palace? Background

Spin Palace was founded in 2001, which means that the casino has been in operation for about 18 years. The longetivity of the casino in the business owes much to the experience of its operators. Spin Palace is operated by Baytree Limited and Bayton Limited, which together form part of the City Views Group. The Group operates over 14 other casinos which include Ruby Fortune Casino, Mummy’s Gold Casino, Cabaret Club, Jackpot City Casino, River Belle Casino, Lucky Nugget Casino, King Neptune Casino, Casino Epoca, and Gaming Club.

A 2017 upgrade of Spin Palace saw the addition of sports betting. So players can switch between casino betting and sports betting with one account. The Sportsbook is rich featuring over 70 sports, the most popular bets, and even in play opportunities.

Spin Palace accepts players from every region of the world (bar about 30 countries in the restricted countries section). Players need to be 18 years or above to be accepted. Once you meet the age requirement and are not resident in any of the restricted countries, you can visit the website to sign up, create an account, and enter the world of exciting online casino gaming that Spin Palace offers. The website (www.spinpalace.com) is available in over 25 international languages.

Getting started is an easy three-step registration process that will only take about one minute. To begin click “Play Now” in any page of the Spin Palace website; you can then proceed to create a username and password, provide your personal details, and provide your preferred language and currency.

Features

Mobile Compatibility

One of the promises of Spin Palace is top-notch gaming. To enable this, the casino will be available across a range of devices so that players can access games with any device. Spin Palace ticks the box in this regards; the casino works well across the desktop platforms as well as the mobile platforms. With mobile gaming you can access top notch online casino games on the go – at anytime and from anywhere.

Download Play versus Instant Play

Spin Palace is available to you however you want to enjoy your casino games. Unlike some casinos that are only flash based (instant play), Spin Palace offers both download play and instant play.

You can choose to download the games to your device; or you may choose to not download the games but access the games directly in the servers of Spin Palace via your web browser.   

Software Provider

The gaming experience that a casino delivers can only be as strong as its software. Thus, the ideal casino will be powered by a software that delivers quality experience. Spin Palace offers this because the casino is powered by Microgaming which is arguably the world’s leading online casino software developer. Thus, you’ll find that games in Spin Palace feature realistic graphics, state of the art animation, excellent sound effect, and every other quality attribute to deliver an exciting gaming experience.

Games

The first promise of Spin Palace is to provide “the best games”. Spin Palace does relatively well in this regards by offering a wide selection of state-of-the-art games. Their over 400 online casino games consist of slot games, table games, video poker, as well as live dealer games. Thus, the casino has games that cater to all players’ preferences; whether you want a game of skill or one of chance, you’ll find something that appeals to you in the house.

Slot Games

Given their name Spin Palace, you’ll know that the casino features the spinning delight – slots. With all types of slot games (classic slots, video slots, progressive slots) on offer, you’ll be enthralled by every spin of the richly colored reels.

Some of the titles are: Major Millions, Mega Moolah, Thunderstruck II, Treasure Nile, Hitman, Fruit Fiesta, Forbidden Throne, Jurassic Park, and Cash Splash.

Table Games

Spin Palace has an abundance of table games for your delight. If you’ll want a game of strategy, you can sit at the Blackjack tables and try to beat the dealer to 21, while not exceeding the number yourself. They have the Blackjack variants such as Atlantic City Rules Blackjack, European Rules Blackjack, Vegas Strip Blackjack, Double Exposure Blackjack, and Spanish Blackjack.

The spinning delight continues on the tables with Roulette. You can spin the Roulette wheel and watch where the ball will stop. Spin Palace offers different types of Roulette such as French Roulette, American Roulette, and European Roulette. Hit Microgaming Roulettes such as Gold Series games are also on offer.

If you’re into Baccarat, Spin Palace features different online Baccarat titles to suit every preference; and if you’ll rather roll the dice, Spin Palace offers different online craps that’ll give you the best in online dice gaming.

Video Poker Games

If you want the double excitement of video slots and poker games in one game-play, you’ll have to choose video poker games. Thankfully, Spin Palace offers all the popular video poker games.

Specialty Games

Some games do not easily fall into the above categories, but still stand out as exciting casino games and are classified as Specialty games. One of such games is the ultimate instant win game – Keno. Spin Palace offers Keno so you can indulge in the world of fast, easy gaming, and instant wins.

Progressive Games

There are lots of games with progressive jackpots attached. This means that apart from the usual game prize awarded, a lucky player may get awarded the jackpot sum which had been growing every time the game is played not only in the particular casino but in the network of casinos offering the particular game. Thus, with the progressive games in Spin Palace, you can win life changing sums.

Live Casino Games

If you want the closest to playing in a real brick-and-mortar casino, you’ll have to choose the live dealer games. These games are staged in real life casinos and they feature real decks of cards, real wheels, and professional dealers; while everything is relayed to your device via video streaming technology. The Spin Palace live casino is powered by Evolution Gaming, which is the best software in the live casino games niche. Thus, you’re sure to have live games with matchless quality. The live games include Live Baccarat, Live Blackjack, and Live Roulette.

Bonuses and Promotions

Promotions represent freebies; something that casinos give back which allow their players free game plays and the chance for even greater rewards. As such, players are attracted to houses with big promotional packages; and the ideal casino will feature a host of such offers.

Spin Palace also ticks the box in this regards. In an FAQ page, Spin Palace says that one of the reasons for the casino’s popularity is that “it makes a host of incredibly open-handed promotions and liberal special offers available to its players”. These include some of the populars such as sign-up bonuses, loyalty bonuses, cash-backs, and more.

Sign-Up Bonus

The sign-up bonus is the handshake you receive for joining a casino. Since you’ll prefer a golden handshake over a bronze or ordinary handshake, you’ll want the sign-up/ welcome bonus to be big enough to be enticing.

Spin Palace claims to have “by far one of the largest

available anywhere online”. By being up to $1,000, the sign-up bonus lives up to the claim. All you need do is sign up to the casino and create a Real Money account. Since it’s a deposit bonus, you only get the bonus after making the first deposit(s). The Spin Palace welcome bonus is staggered to cover the first three deposits as follows:

  • 100% bonus up to $400 when you make the first deposit
  • 100% bonus up to $300 when you make the second deposit
  • 100% bonus up to $300 when you make the third deposit

Loyalty Bonus

Spin Palace offers a 5 tier loyalty program; which starts with Blue then progresses to Silver, Gold, Platinum, and culminates in Prive. Players are entered into the program simply by playing games in the casino. As you play, you’ll earn points which move you to higher levels; and each higher level unlocks better rewards.

Bonus Conditions

Casinos are not in the charity business, so when they give players bonuses, it is not so that players can withdraw the funds and bolt. Rather, it’s so that players can wager more in the casino. Thus, casinos attach conditions to their bonuses, which serve to make sure that players use the bonus funds for wagering in the house.

Where conditions are attached to offers; it’s not news that certain conditions can make certain offers utterly useless.  Thus, while you look at the offer, don’t get too excited at the size of the offer until you have looked at the attached conditions. Some of the bonus conditions of Spin Palace that we’ll look at are: wagering requirement, betting amounts, and withdrawal amounts.

Wagering requirement (WR)

After redeeming any casino bonus, you’ll have to wager a total amount of money before you’ll be allowed to make any withdrawal. This amount is the wagering requirement; and in Spin Palace Casino, it is 50 times the bonus amount. That is, if you receive a bonus of $100; before you can make any withdrawal from your account, you’ll have to have wagered “50 X $100”, which is $5,000.

The 50 times wagering requirement of Spin Palace is the same with that of all the casinos in the CityViews Group. Since the smaller the wagering requirement the better, the required 50X playthrough is better than some casinos in the market that require 60X playthrough. However, it is still not good enough, as the industry WR standard is 40 times playthrough (that is, 40X bonus amount or 20X bonus amount + deposit amount).

Percentage Contribution of Games

The games do not contribute equally to playthrough. Thus, you’ll want a casino where your favorite games contribute maximally. Where your favorite games (which you’ll be playing) have little or no contribution to playthrough, it’ll be difficult to clear any bonus you redeem. The contribution of games to playthrough in Spin Palace is:

  • 100% – All Slot games, Keno and Scratch card games
  • 10% – Re-spins on slot games
  • 8% – All Table Pokers, all Roulettes, all video/ power Pokers (excluding All Aces and Jacks or Better video Pokers), all Blackjacks (excluding Classic Blackjack) and Casino War
  • 2% – Classic Blackjack, All Aces Vide pokers, all Jacks or Better Video Poker
  • 0% – all Baccarats, all Craps, Red Dog, Sic Bo

The above contributions to playthrough means that except you’ll be playing slots, keno or scratch card games, it’ll be difficult to clear a bonus in the casino. Because other games have no or little contribution, playing other games after redeeming a bonus will mean spending significantly more and waiting longer to clear the bonus. For example if you’ll be playing video poker; because of its 8% contribution, to clear a $100 bonus, you’ll have to wager a total of $62,500. This is definitely more than the $5,000 you’ll have to wager when playing games with 100% contribution. Thus, a video poker fan will be better off redeeming bonuses and playing in casinos where video poker games have up to 20% contribution.

Also, in Spin Palace, it will be useless playing Baccarats, Craps, Red Dog and Sic Bo if you have a bonus to clear; but you can find casinos where these games have some contribution to playthrough.

Other Conditions

Single Bet Caps

When playing through a bonus, the single bets that can be placed must not be more than 30% of the total amount of bonus redeemed. Also, it must not be more than €8 per round and 50c per line. This condition only serves to make sure that players do not breeze through play through; because it means you’ll have a lot of wagering to do before you complete playthrough.

For example, to redeem the $100 bonus, single bets cannot exceed €8, which is the lower of 30% of bonus amount and €8. Thus to meet the $5,000 wagering requirement, you’ll have to play upward of 600 individual games (that is, games with 100% contribution to playthrough).

With the low cap on single bets when playing bonuses, the more bonuses you redeem, the number of individual games you may have to play to clear the bonus can easily become overwhelming.

Withdrawal Caps

Withdrawal caps limit how much the casino will pay when you play with bonuses. Thus, these caps ensure that the casino does not make huge payments for bonus plays. After needing to wager a high amount to meet playthrough because of their high 50X wagering requirement, and after going through the chore of playing hundreds or thousands of game rounds because of their low €8 cap on single bets, the last thing you’ll want is caps on how much you can withdraw. Unfortunately, Spin Palace put caps on withdrawals after you must have met playthrough; and worst still, the caps are relatively low. Some of these caps apply to:

  • Sign up Bonus

After successfully playing through the sign up bonus, you are limited to withdrawing only 6 times the first deposit. Thus, to max the value of the 100% up to $400 first deposit bonus; you’ll deposit $400 to receive a $400 bonus. You’ll have to wager additional $20,000 to meet playthrough, which translate to over 2,000 game rounds. And at the end, no matter your balance, you can only withdraw $2,400 (= 6 X $400).

  • No-Deposit Bonus

It’s even bleaker with the no-deposit bonuses such as free spins. First, any winning from free spins are sticky – that is, must be played through. Secondly, after successfully playing through such winnings, you are limited to withdrawing only 100 credits (that is, in the currency of play). Thus, if your free play nets you $1,000 winning. You’ll have to wager $50,000 in over 6,000 game rounds to meet playthrough. And at the end, no matter your balance, you can only withdraw $100, and every other balance will be forfeited.

Banking Options

You’ll have to deposit money into your casino accounts; and when you have winnings, you’ll want to withdraw the funds from your casino accounts. Thus, the ideal casino should feature easy deposit and withdrawal process. In this regards Spin Palace promises some of the quickest withdrawal and deposit options.

Deposit Options

The first check here is for a wide range of options so that players won’t have any problem with finding a deposit method that is supported by the casino.

The specific methods you can use to credit your Spin Palace account include: Maestro, Master Card, Skrill (Moneybookers), Neteller, Visa card, Visa Electron, Trustly, PaySafeCard, ecoPayz, Klarna, and iDebit.

You’ll find that unlike many other casinos, Spin Palace does not break the roof with a wide array of deposit options. For example, there is no support for alternative options such as Bitcoin. However, the range of cards options and bank transfer options supported are global options which ensure that players will not have problems with finding a deposit means.

In terms of processing times, almost all deposits are processed automatically, such that you’ll have the funds in your account for wagering immediately. The minimum amount that can be deposited via most of the deposit options is $10. This is relatively fine, as it allows low rollers to make deposits  

Withdrawal methods

As with every casino, there are fewer withdrawal options than the deposit options. However, because Spin Palace’s deposit options are relatively few, their withdrawal options bothers on too few. The only methods that can be used for withdrawals from Spin Palace are: Master card, Skrill (Moneybookers), Neteller, Visa, Visa Electron, and iDebit.

The minimum amount that can be withdrawn is $50 with most of the methods; while the maximum is €4,000 per week. However, if you’ll be withdrawing more than €2,000, Spin Palace is required to verify your identity.

When you make withdrawals, you’ll not want it to take forever before you receive the payout. Thus, having while having a range of withdrawal options is fine, it’s also important for the casino to feature fast payouts. In this regards, Spin Palace does relatively well. First, Spin Palace has a pending time of only 24 hours. While, we’ll want the pending time totally off so that withdrawals can be processed immediately; Spin Palace’s 24 hours is still better than the 48 hours (or more) that some other casinos hold withdrawals pending before processing them.

After the 24 hours, the payout is issued through your selected withdrawal option; and how long it’ll take you to receive the payment will depend on the chosen method. For example, the E-wallet (Skrill and Neteller) takes about 48 hours; the credit card (Master Card and Visa) and debit cards (Visa Electron) takes 3 – 7 business days; while the bank transfer option (iDebit) takes 3 – 5 business days.

Restricted Countries

Casinos do not accept players from everywhere because of restrictive gambling regulations of certain regions. Thus, before any other check, you’ll want to make sure that a particular casino accepts players from your territory. In this regard, the ideal casino will accepts people from a host of worldwide locations so that where you are resident is more likely to be covered.

Spin Palace does relatively well in this regards by accepting players from worldwide locations. The only countries that are restricted from creating an account and using Spin Palace are: Australia, Andorra, Austria, Belgium, Czech Republic, Denmark, France and Outlying Territories, Lower Saxony (Niedersachsen) state in Germany, Hong Kong, Iran, Israel, Italy, Myanmar, North Korea, Philippines, Portugal, Romania, Singapore, Slovakia, South Africa, Spain, USA and Outlying Territories, Taiwan, Turkey, Hungary, and United Kingdom.

While the coverage of Spin Palace is impressive, it’s still somewhat that the casino does not accept players from some popular gambling markets especially the US.

Customer Support

Customers will always need one form of assistance or the other. Thus, the support service of an online platform is an important consideration. The things to consider include: the different support channels that are supported, the responsiveness of the channels, as well as the helpfulness of the received support.

Spin Palace does relatively well in this regards. The first place to getting answers is an FAQ page in their website. The FAQ answers most of the questions that players have asked in the past, covering topics such as getting started, licensing information, bonuses and wagering requirements, banking, and more.

If you’ll need to directly contact a support agent of the casino, they provide an email service and a live chat service for that. You can send them a mail (via support@spinpalacecasino.com). One good thing about the support service of Spin Palace is that it is available 24 hours a day, for the seven days in the week.

Also, Spin Palace responds promptly to all submissions. Unlike some casinos that’ll keep you waiting for as much as 48 hours, Spin Palace answers within 24 hours. Interestingly, their responses are largely helpful.

Sites Similar to Spin Palace:

1). 7Spins Casino

2). Yukon Gold Casino

3). Grand Mondial Casino

Summary

Spin Palace comes out as a strong casino. The casino advertises as a place where top notch gaming and massive jackpots go hand in hand. With over 600 online casino games delivered by the industry leader (Microgaming), Spin Palace actually comes out as a place to experience online casino entertainment of matchless quality. Being largely licensed by the Malta Gaming Authority (MGA), Spin Palace also comes out as a well regulated casino which offers better player protection than most other houses in the market.

Apart from access to some of the best online casino games, Spin Palace also offers smooth banking and customer support service.  The deposit and withdrawal processes are fairly easy and fast, while the customer support service dish out prompt and helpful responses. However, in both cases, the supported channels are relatively few.

Also, the welcome bonus of Spin Palace is very attractive; but while it is one of the biggest out there, it comes with certain unfriendly conditions such as high wagering requirements as well as low withdrawal caps.

Pros

  • Include a Sportsbook for sports bettors
  • A well regulated casino licensed by the Malta Gaming Authority and the Kahnaake Gaming Commission (for Canadian players)
  • Accepts players from different countries of the world
  • Provides a large selection of over 600 online casino games
  • Offers a large sign-up bonus covering the first three deposits, which is up to $1,000
  • Customer support is available round the clock
  • Provide relatively fast and helpful customer support

Cons

  • Relatively high  wagering requirement of 50X bonus amount
  • The maximum bet allowed when playing through a bonus is low (the lower of 30% of bonus amount and €8)
  • The deposit and withdrawal options supported are relatively few
  • US players are not accepted
  • Telephone support is not supported
Note: Since you have nothing to lose, it will be a good idea to REGISTER on this post, if the site is LEGIT, so we can be able to help you if you encounter any difficulty. But we cannot do anything if you try to trick the system. So, make sure you comply with the rules and regulations to make it easier for us.