Is Golden Reef Casino Legit, Scam or fake

OF COURSE, yes, Golden Reef Casino is legit. It is one of the casinos managed by Casino Rewards which is a reputable gambling company. And Golden Reef Casino is not a scam because we have also seen payment sent to winners without a problem.

But we also found out some important things you must know before deciding to play there.

Golden Reef Casino is an online casino gaming destination where “you won’t get bored”, as a place “helping players to strike it rich with a range… over 550 games in total”.

This covers the two main reasons people visit casinos – to get entertained or to chase fortunes (or at least, a chance to boost the payroll). Thus, it makes Golden Reef Casino comes out as the ideal online casino.

However, the big question is whether the talk about the casino is a place where “you won’t get bored” and a place that’ll “help you strike it rich” are just advert-talks, or whether the casino really delivers entertainment and casino prizes.

That is, does it provide a variety of high quality that’ll cater to every mood and gaming preference? Also, is it a fair casino where players can have winnings; and is it a legit and reliable casino that will actually issue payouts when players submit withdrawal requests?

Also, does Golden Reef Casino have top offering and services that we’ll expect of an ideal online casino (such as attractive bonuses, fair casino conditions and limits, a range of convenient deposit and withdrawal options, fast payouts, effective customer service, etc)?

This review will examine Golden Reef Casino in order to provide the information that will help you answer these questions and more.

Golden Reef Casino review at a glance

• Website: www.goldenreefcasino.com
• A gold rush themed online casino launched in 2001
• Part of the Casino Rewards Group,
• Fully licensed by the Kahnawake Gambling Commission, and the UK Gambling Commission
• Employs 128-bit encryption and certified by eCOGRA
• Provides high-quality casino games, as it is powered by Microgaming
• Provides download-play games
• Provides a range of games that include Slots, table games, video pokers, and speciality games
• Does not offer live dealer games
• Welcome bonus for new players is 100% match bonus up to $100
• All bonuses are subject to a 30 times play-through of the bonus amount
• Supports a long list of banking options for deposit and withdrawals
• Minimum deposit amount is $20
• The minimum withdrawal amount is $50, while the maximum withdrawal amount is $4,000 per week
• Holds withdrawn funds pending for 2 working days before processing and issuing payout
• 24/ 7 customer support is provided via Live Chat and email (support@crhelpdesk.com)

Golden Reef Casino – Background

Golden Reef Casino is one of the oldest standing online casinos. It was launched in 2001; which means that (at the time of writing this review) it had almost a 2-decades long operating record.

Golden Reef Casino is also a part of the Casino Rewards Group, which is the biggest casino operator in the iGaming world as it is responsible for some 25+ online casinos. These include online casinos like Golden Tiger Casino, Grand Mondial Casino, Captain Cooks Casino, Aztec Riches Casino, and more.

Golden Reef Casino is themed on the exciting gold rush. Its logo even features a digger and shovel. Remember that during the gold rush, persons who went to the gold mines and luckily struck gold went home rich. Thus, with its gold rush theme, this casino promises to help players strike it rich.

However, if you come to this gold mine of an online casino with your diggers and shovels, you’ll find enough to mine. It holds a wide range of entertaining games; get busy at this, and you just may strike gold.

The casino website is www.goldenreefcasino.com. Like virtually every other online casino, country restrictions apply. That is, Golden Reef Casino does not accept members from everywhere.

Unfortunately, US players are also exempted from joining the casino. For players from the accepted country, age restrictions also apply; you’ve got to be of legal age (18+ in most regions, but 21+ in others).

Is Golden Reef Casino legit?

Scammers are everywhere online, and they take every opportunity to rip people off. Thus, before using any online service, especially an online casino that’ll require depositing real money, it is wise to first determine that it is legit. Thus, the big question here is whether Golden Reef Casino is legit. The simple answer to that is yes.

One way to check for a legit online service is legality. This is because an online service that is from a 100% legal company is less likely to be a scam. Thankfully, Golden Reef Casino ticks this box. It is part of the Casino Rewards Group, which as mentioned earlier is the biggest operator of online casinos in the business. Suffice it to say that a scam online casino will not come from an operator as robust as the Casino Rewards Group.

Another check of a legit online service is the test of time. This is because an online service that is a scam will be called out is a matter of time, and what usually follows such exposure is the disappearance from the scenes. Thankfully, Golden Reef Casino ticks this box. It has been operating since 2001, which makes it one of the oldest online casinos still going on strong. Suffice it to say that a scam online casino will not be scamming online casino players for close to 2 decades.

A fine way to check for a legit online casino is fairness. This is because it is only in fair casinos that players can have winnings, but the scam houses are usually rigged so players do not have winnings. Thankfully, Golden Reef Casino ticks this box. While you can test the fairness of games yourself, you need not do that because the casino is certified by eCommerce Online Gaming Regulation and Assurance (eCOGRA). This is a world-renowned independent auditor of the casino. The institution fully tests casinos’ games and random number generators (RNG), and houses found fair are issued its seal. That said; the eCOGRA seal that Golden Reef Casino has to give confidence that it is a fair casino where players can have winnings.

Another fine check of a legit online casino is a gaming license. This is because scam houses will not be licensed and be under the oversight of reputable casino regulators. Thankfully, Golden Reef Casino ticks this box. It is licensed by the Kahnawake Gambling Commission and the UK Gambling Commission. These are some of the best gaming regulators in the business. These regulators properly screen casinos that apply for its license to ensure that basic requirements are met; they also ensure that their license holders continue to operate to high standards, and they wade in to mediate when player-casino issues arise. Suffice it to say that a scam casino will not be licensed by the likes of the UKGC.

The ultimate check of a legit online casino is payouts. This is because not only will players have winnings in an online casino; players will get paid when they submit withdrawal requests. Thankfully, Golden Reef Casino ticks this box. You’ll find real winners and evidence of payment in different online platforms including independent sources. Suffice it to say that a scam online casino does not pay.

With Golden Reef Casino part of the 100% legal and robust Casino Rewards Group, with it certified fair by eCOGRA, with it licensed by top casino regulators as the UKGC and KGC, and with it having an almost 2-decade long record of providing gaming services and actually paying winners, there is no doubt that it is a legit online casino.

Is Golden Reef Casino safe?

Using an online casino entails sharing sensitive data like your personal details and credit card information. You’ll be left exposed to all the scammers out there if such sensitive data leaks out. Thus, the ideal online casino should ensure the protection of users’ sensitive data.

Thankfully, Golden Reef Casino ticks this box. It employs 128 bit SSL encryption. Suffice it to say that SSL technology is the industry standard for protecting data being transmitted online; it is the encryption level used by banks and financial institution to ensure the protection of their data online.

Also, it should be said that the eCOGRA seal is a testament to a casino’s safety. This is because eCOGRA in its audit looks at a casino’s systems and processes. Thus, the audit seal reads “fair and safe” showing that it certifies the casino as not only fair but safe. That said; with Golden Reef Casino using 128-bit encryption and certified by eCOGRA, there’s no doubt that it is a safe online casino.

Gaming Review

This gaming review of Golden Reef Casino will look at its games offering, from the software provider to the game selection, and everything in between.

Software Provider

You’ll want an unforgettable gaming experience served by high-quality games. Thus, the ideal online casino should draw games from top developers of online games.

Golden Reef Casino does well in this regards, as it draws games from one of the very best – Microgaming. Microgaming literally opened the iGaming industry as it launched the first online casino software. However, it powers on impressively; as it employs cutting edge technology to develop high-quality games with enviable graphics, sound effect, features, and more.

With Golden Reef Casino having Microgaming titles in its lobby, the lobby shines with high-quality online casino games.

However, being powered solely by Microgaming means that Golden Reef Casino cannot offer the multiple software experiences that you’ll find in multi-software powered casino. That is, in Golden Reef Casino, you cannot have something different. However, casino software usually comes with exciting tweaks in graphics, game-play, and more than the providers use in differentiating their products; so having different software in a house means players can enjoy a variety of these “exciting tweaks”.

Casino Version

You’ll want to access the casino games to be as easy as it can be. Online casinos usually make their games available in a download-based version or web-based version. The former requires that the player download the casino software and install it in his/ her device. On the other hand, the latter requires no download; the player can play games directly online from web browsers.

In this regards, Golden Reef Casino used to offer both casino versions for so long, but it recently closed its site. This means that Golden Reef Casino is now only available as a download-play casino. This will be disappointing to players who’ll want super-swift access to games. The consolation is that downloading the casino software is quick, so you’ll be up and running in no time. However, there are no remedies for players who’ll rather not want an additional application in their device.

Mobile Compatibility

Online services are becoming mobile-friendly allowing users to enjoy services on the go. Thus, many players will want an online casino to be mobile-friendly in order to give the flexibility of gaming on-the-go. Imagine those compulsory waiting times as being in transit, waiting in a queue, etc; how about being able to flip out your smartphones and filling such times exciting casino gaming?

Unfortunately, this is something you can’t do with Golden Reef Casino. This is because you cannot access the casino with mobile devices. This is one problem you’ll find with many of the casinos of the Casino Rewards Group. That said; if you’ll rather game on the bigger screens of your desktop devices, then our goldmine-themed casino definitely has you in mind.

Games Selection

The name and the theme of this online casino do not hide it that it wants those seeking casino prizes. However, it is quick to remind everyone that, just as every casino should, it is entertaining. Its casino games that offer entertainment. Thus, an entertaining online casino will hold a wide variety of games.

Golden Reef Casino does tick this box. It offers over 550 online casino games that include categories like slots, table games, video pokers, and speciality games. Really you won’t get bored in Golden Reef Casino no matter what you play.

Slots

Slots are some of the most entertaining casino games. There’s something captivating about the bright lights; and watching the reels spin gives the top thrills and you’ll be willing them to show a winning combination. Add that they are relatively very easy to play as they require no special knowledge and that they usually have large payouts; then it’s clear why they are most casino players’ favourites. That said, the ideal online casino should offer tons of slot games.

Slot players have every reason to come to Golden Reef Casino. Slots are easily the main attraction in the casino as it holds over 350 slot machines which range from the simple 3 reel slots to video slots and arcade-style AWP machines.

The slot games come in a range of themes, so no matter what your love, you’ll find slot reels that’ll bring you the right feeling. If you are a fan of some of the blockbusters we’ve seen on screen, Golden Reef Casino gives you slot machines inspired from them. You’ll find slot titles like The Dark Knight, Tomb Raiders, Game of Thrones, Jurassic World, and more. You can go find the riches locked underwater with the Mermaid Millions slot; you can find out what forbidden love means in the Immortal Romance Slot; you can go on missions around the world with the sexy secret agent of the Agent Jane Blonde slot; and more.

Table Games

Fans of the casino classics will also find the different table games available in Golden Reef Casino. Blackjacks fans will find many variations of this world-popular game of 21 ranging from Classic Blackjack to Vegas Strip. Table Pokers is another specialty of Golden Reef Casino; you’ll find games like Pai Gow and Red Dog. Yes, there’s also the popular Asian card game – Baccarats.

The table games category also has dice games like Craps and Sic Bo, as well as Roulette. Different variations of roulettes are also provided which include American Roulette, French Roulette, and European Roulette.

Video Pokers

Since their development in the 70s, video pokers have been a hit among players especially those who have a thing for the flashing lights of video slots or the strategy of pokers. That said; any serious casino should provide this hybrid games that combines slots and pokers.

Thankfully, Golden Reef Casino comes out strong in its video poker offering. This is because of being powered by Microgaming, which has the biggest collection of video poker games. That said; Golden Reef Casino has a wide range of video poker titles. This range from the obscure (such as Louisiana Bonus) to the popular (such as Jacks or Better, Deuces Wild, etc). Also, these games are available in different denominations – single-hand poker, multi-hand power poker, and multiplier-enhanced Level-Up Poker.

Specialty Games

In its promise to cater to every gaming preference, Golden Reef Casino also offers numerous games that do not fit the slot, table games, or video poker categories. These are its speciality games (often called variety games).

These are basically fast-paced yet thrilling games that require no special skills. Among these are scratch cards and Bingos. You’ll also find Keno in this category.

Progressive Jackpot Games

A progressive jackpot game is simply what it sounds like – it’s a game with a jackpot that continuously increases in size. Every time the game is played (in any online casino it is featured), a part of the bet is contributed to the jackpot. Thus, the jackpot grows until it is won; and then it resets to a particular amount and starts growing again for the next lucky winner. Thus progressive jackpots get to life-changing sums.

That said, for a casino that promises “to help players strike it rich”, having progressive jackpot games is a must. Thankfully, Golden Reef Casino ticks the “progressives” box. This is also because it is powered by Microgaming, which is clearly the leading software provider in terms of progressive jackpot games. Because Microgaming powers a large network of casinos, its progressives receive a contribution from far and wide, causing them to grow very fast.

That said; Golden Reef Casino has about 20 of these Microgaming’s progressive jackpot games. The most popular of them all is Mega Moolah. This progressive is nicknamed the “millionaire maker”, because every time it is won, it resets to 1 million, so every winner is guaranteed a 7 figure win. Other popular progressive jackpot games you’ll find in Golden Reef Casino are Major Millions, Treasure Nile, Cash Splash, and King Cashalot. However, progressives are not attached to only slot games; you’ll find these continuously-growing jackpots among the table games and video pokers (e.g. Triple 7’s and Roulette Royale)

Live Dealer Games

Players of online casino games want that feeling of being in a real (land-based casino). While online casino software now boasts of real-life graphics, there’s still something missing – the human element. Live Dealer Games supply this missing link in order to give that real feeling of being in a real casino.

The Live Dealer games are operated from the real casino; humans deal the cards and spin the roulette wheel, and video streaming technology relay the live action to the players, with an interface that allows them to participate in the game.

That said; for an online casino to give a feeling closest to gaming in a real land-based casino, Live Dealer games are a must as they incorporate the human element. Unfortunately, Golden Reef Casino does not offer live dealer games.

Bonuses Review

This bonuses review of Golden Reef Casino will look at the freebies that the casino offer players for free gaming, as well as the conditions attached to such freebies.

Bonuses

The chance to play casino games for free and still win real money is something every casino player will want. This is possible with casino bonuses. Thus, every casino player will gravitate towards online casinos that are generous with the bonuses.

Like every online casino, Golden Reef Casino advertises having bonuses which range from a welcome bonus to a loyalty program.

Welcome Bonus

A welcome bonus is what the casino gives its new players. It’s supposed to be attractive enough to make players close their eyes to the competition. Thus, the ideal online casino should have a relatively large welcome bonus.

In this regards, Golden Reef Casino advertises that it gives players “$100 free match bonus”. The bonus is actually a 100% match bonus up to $100. So you’ll only get the full $100 of the welcome bonus with a deposit of $100. However, the minimum amount you can deposit is $20. Thus, the welcome bonus starts at $20 and is up to $100.

In our opinion, the welcome bonus of Golden Reef Casino is not one to be very excited about. First, the total value is relatively small. You’ll easily find online casinos with larger bonuses (some in many hundreds, and others in the thousands). Secondly, many other online casinos have welcome bonuses that are spread to cover multiple deposits. However, in our goldmine-themed online casino, the welcome bonus is only up to $100, and it is redeemable only from the first deposits.

Another thing we didn’t like about the welcome bonus is that it requires a minimum deposit of $20. This is relatively high. You shouldn’t need to make more than a small “trial sized” deposit in order to try out an online service. As a result many online casinos require a very small first deposit (sometimes only $1).  However, our goldmine-themed online casino requires deposits of $20; and this is even double the regular minimum deposit amount of many online casinos.

One thing we do love about the welcome bonus is that its full value can be redeemed. That is, you only need a $100 deposit to get the full bonus, and many players will be willing and able to make a one-time deposit of $100. This is a big deal to us because in many online casinos players are hardly able to get the full welcome bonus. This is because the big-faced bonuses usually require way bigger deposit amount to redeem in full, and many players are usually unable or unwilling to make the deposits.

Other Bonuses

As mentioned earlier, after your first deposit, the welcome bonus is over for you. If you’ll want to continue in the casino, you’ll want more freebies.

Online casinos respond with other bonuses that include match bonuses, deposit bonuses, tournament prizes, and cash backs. The match bonus is a cash bonus that players who deposit money into their account at specific times can redeem; the no-deposit bonus is a cash bonus that the casino makes available for redemption at certain times even without making a deposit; a tournament prize is usually money credited to your cash account (not bonus account) for finishing in the winning positions of a tournament organized by the casino; while a cashback is a part of losses that the casino credits to a player’s cash account.

Unfortunately, at the time of writing this review, Golden Reef Casino was not featuring any of these bonuses. Suffice it to say that a bonus-generous online casino will always have these bonuses designed to make the house exciting for its existing players. Adding this to its relatively small welcome bonus, it is safe to say that Golden Reef Casino is not a bonus-generous online casino. 

One consolation is that every player that joins Golden Reef Casino is automatically entered into the Casino Rewards Loyalty program. This is a program that rewards players who remain active in any of the casinos of the Group.

It’ll reward you with loyalty points for your activity (playing real money games) in the casino; and after accumulating a minimum of 1000 points, you can redeem them for bonus money at the rate of 100 points = 1 casino credit (i.e. $/ €/ £1.00).

Players can redeem in any of the member casinos of the program. The program has 6 membership statuses, and new players are started at the first level. Each higher-level opens better benefits; and these include exclusive games, increased limits, sweepstake entries, special birthday gifts, and more.

Bonus Conditions

You must have heard the phrase “terms and condition apply” that usually follow offers. It’s the same with casino bonuses. These casino freebies come with the condition, and sometimes players are caught out by these conditions. Thus, it’s not enough to look at casino bonuses, it’s also important to look at the conditions that apply. Some of the most important bonus conditions are bonus wagering requirement, games’ contribution to play-through, and maximum bets allowed when playing through a bonus.

Bonus Wagering Requirement (BWR)

This is what you must wager if you redeem a bonus, in order to convert bonus fund (and any winning from it) to withdraw-able cash. That is, after redeeming a bonus, before you can withdraw, your total wagering must be up to this amount. This means that with high BWR, you’ll have to spend relatively more wagering before you can make withdrawals. Thus, you’ll want the BWR to be as low as possible.

Golden Reef Casino does relatively fine in this regards. All bonuses redeemed in the casino including the welcome bonus is subject to a 30 times play-through of the bonus amount. This means that, if you redeem the full welcome bonus (all $100 of it), before you’ll be cleared to withdraw any amount won, you’ll have to wager a total of $3,000 (= 30 X $100).

This is a relatively low (hence good) bonus wagering requirement. To put this in perspective, the industry average in this regards is 40X rollover bonus amount. Also, many of the sister sites of Golden Reef Casino set “30 times play-through of bonus amount” as their BWR, but their first deposit bonuses are usually subject to a 60X rollover of the bonus amount.

Games Contribution to Play-through

This is another important consideration because the games in an online casino do not contribute equally to play-through, and the lower the contribution of games to wagering, the more you’ll have to spend wagering to be cleared for withdrawal.

For example, wagering $3,000 to clear the $100 welcome bonus is achievable only when playing games with a 100% contribution to play-through. If the games played contribute 50%, then clearing the $100 bonus will require wagering $6,000. Also, if the games played contribute only 20%, then clearing the $100 bonus will require wagering $10,000. That said; players usually want online casinos that have games with high contribution to play-through.

In this regards, not every game in Golden Reef Casino contributes 100% to play-through, but generally, games in this casino have a relatively higher contribution that you’ll find the, contributing in many other online casinos. For example, the contributing percentages of games to play-through are:

• 100% – Slots and Parlour Games
• 50% – Table Poker, Casino War, and Sic Bo
• 10% – All Blackjack (except Classic Blackjack), Baccarat, and Craps
• 2% – Classic Blackjack, all Roulettes, all Video Pokers (except All Aces Video Poker)
• 0% –  All Aces Video Poker

In other online casinos, you’ll find Table Pokers contributing only 8% to play-through. This means that if you’ll play only table pokers to clear a $100 bonus; in Golden Reef Casino you’ll have to wager $6,000, but in the other casinos (where the games have 8% contribution to play-through), you’ll have to wager $37,500. Also, fans of games like Craps, Baccarat, and Sic Bo will find Golden Reef Casino good for playing with bonuses, because these games contribute to wagering, but in many other casinos, they do not.

It is only roulettes that we find having a relatively low contributing percentage to wagering in our goldmine-themed casino. In this gold reef, roulettes contribute only 2% to play-through, but in some other casinos, you’ll find the games contributing 8% to play-through.

It should be said that the games contributing percentages to a play-through of Golden Reef Casino is identical with its sister sites in the casino rewards Group.

Maximum Single Bets during Bonus Play-through

Know this, when casinos give the freebies, they don’t want you to have a free-pass to clearing it. One condition to this effect is the “maximum bet amount during bonus play-through”. The cap is there so that players don’t meet the wagering requirement by playing just a few game hands.

However, if this amount is exceeded when rolling over a bonus, all winnings will be forfeited. Thus, you’ll want the maximum bet amount allowed to be as high as possible.

Golden Reef Casino does well in this regards; it says that single bets when playing through a bonus should not be up to or exceeding 25% of the bonus amount. Tying a single bet cap to the bonus amount means that the casino will appeal to both high rollers and low rollers. That is, if a large deposit is made to redeem a large bonus, the maximum single bet amount (<25% of the bonus) will be relatively large.

Banking Review

This banking review of Golden Reef Casino will look at the casino’s provisions for depositing real money into your casino account as well as for withdrawing money from your casino account.

Deposits

Playing real money games require making deposits. Thus, you’ll need to consider the deposit options that the online casino supports, the deposit limits, and deposit processing speed.

Deposit Options

For deposits to be painless, the casino should support a wide range of options. So doing, from wherever players can easily find an option for conveniently loading their accounts. Golden Reef Casino does very well in this regards. Its deposit options range from popular options like credit/ debit cards, and web wallets to obscure country-specific options.

The full range of deposit options supported is: Mastercard, Visa, EcoPayz, Qiwi, Maestro, PaySafeCard, Visa Electron, Postepay, ClickandBuy, Kalibra Card, PayPal, POLi, Skrill, Neteller, InstaDebit, Ukash, Entropay, GiroPay, eKonto, Abaqoos, Moneta, Neosurf, EZI-Pay, Euteller, Sofort, Trustly, EPS, Przelewy24, Nordea, eChecks, and Direct Bank Transfer.

With this range, in every location that Golden Reef Casino supports, players can easily find different options to conveniently make their deposits. However, there is no room on the list for the cryptocurrencies.

Deposit Limits

As mentioned earlier, generally, players especially the low rollers) want deposit limits to be as low as possible. Unfortunately, the minimum deposit amount of Golden Reef Casino is not the floored minimum deposit that players will want. The casino requires a minimum amount of $20 for all deposits.

Deposit Processing Speed

Only deposited funds reflecting in your casino account can be used for wagering. Thus, players will want deposited funds posted to their casino accounts as fast as possible, so that gaming will not be delayed. Thankfully, with many of the deposit options of this goldmine-themed online casino, deposits are processed instantly.

Withdrawals

An online casino cannot be legit except players banking activities are not only deposits but also include withdrawals. Thus, you’ll need to consider the withdrawal options that the casino supports, the withdrawal limits, and payout speed.

Withdrawal Options

Having winnings in your casino account is not enough, you’ll want to withdraw them and receive the cash. For this to be pain-free, the casino should support a wide range of options so that no matter where players are, they can easily find a means to withdraw their winnings.

Golden Reef Casino does not disappoint in this regards. Though the supported withdrawal options are not as numerous as its deposit options, they are relatively numerous to allow convenient withdrawals from wherever. They include Mastercard, Visa, EcoPayz, Visa Electron, Maestro, Postepay, ClickandBuy, Kalibra Card, PayPal, Skrill, Neteller, Entropay, EZI-Pay, eChecks, and Direct Bank Transfer. Also, bitcoin or any other cryptocurrency is absent.

Withdrawal Limits

Casino caps how much players can be withdrawn. Minimum withdrawal limits are set so you must have a particular amount before withdrawals can be made. That said; you’ll want this cap to be as low as possible so that you can withdraw even small winnings.

Golden Reef Casino does well in this regards. Its minimum withdrawal amount is $50. This means that you only have to roll over the $20 minimum deposit amount 2.5 times, and you’ll be ready to withdraw.

At the other end, maximum withdrawal limits are set so players don’t withdraw too much from the casino at once. That said; you’ll want this cap to be as high as possible so that withdrawing large winnings will be swift. In this regards, Golden Reef Casino allows withdrawing a maximum of $4,000 per week. This is relatively low. It means if you score a large win, it can easily take months of weekly withdrawals before you’ll withdraw it all.

Payout Speed

After requesting payment, you’ll want to receive it as fast as possible. Thus, it is a legit online casino that pays is not enough; it also needs to be a legit online casino characterized by the fast payout.

In this regards, all casinos of the Casino Rewards Group have a governing policy; so Golden Reef Casino is identical to its sister sites. The policy is to hold withdrawn funds pending for 2 working days. However, after the two days, the funds are released and issued.

After the payouts are issued, it’ll take 1 to 10 working days to be received, depending on the selected payment method. Withdrawals with e-wallet options take 1 – 3 working days; withdrawals with eChecks take 2 – 3 working days; withdrawals with credit/ debit cards take 3 working days, and withdrawal with Direct Bank Transfer take 6 – 10 working days.

This means that to get your payment the fastest, you’ll want to use the eWallets options like Skrill, and Neteller. However, it should be said that players withdrawing for the first time are subject to additional verification which usually takes 5 – 7 additional days.

It can be seen that the policy of holding withdrawn funds pending for 2 working days significantly delays payment. Without it, players withdrawing with eWallet options may get paid in 1 working day. It should also be said that the Casino Rewards Group is hounded in most review platform because of this policy; and not that it delays payment but that it is predatory.

The reason the casino operator give for holding funds pending is so that players may reverse the withdrawal and continue playing with the funds. If you do that, you’re more likely to lose the money to the casino than you are to have winnings and grow it.

Thus, for many persons, reversing withdrawals will be ill-advised in retrospect as money that is supposed to come to their hands is lost to the casino. On the casino’s part, with this policy, they are able to get their hands on even funds that players have “withdrawn”.

Customer Support Service

Using an online casino, you’ll have to contact the Customer Support team. Some players will have questions, others will have issues, and yet others will simply need to send required documentation to the support team.

Whatever the case, when you have to contact the support team, you’ll need a responsive and helpful team. Thus, it’s important to first determine that an online casino is equipped with an effective customer support service.

As it is with every other casino of the Casino Rewards Group, Golden Reef Casino supports an email service (support@crhelpdesk.com) and a Live Chat. The support service is available round the clock (24 hours a day, 7 days a week). Thankfully, the service is very responsive. Emails are answered pretty fast.

The company advertises that email submissions will be answered in 24 hours, but many times replies come in under an hour. Also, Live Chat provides instant feedback. It is not manned by bots, and you’ll not have to wait long periods to be connected to a live agent.

Conclusions

Golden Reef Casino comes with a gold rush theme promising to help you strike it rich. Thankfully, the online casino does well on many fronts.

On the legal and safety front, it comes out strong. It is licensed by Kahnawake Gambling Commission and the UK Gambling Commission; it is endorsed by eCOGRA, and it employs 128 bit SSL encryption. Thus, it is a legit online casino where players can have winnings and will get paid; and it is a safe online casino that’ll keep players’ sensitive data protected.

As every casino should, Golden Reef Casino ticks the entertainment box. Powered by Microgaming, it boasts of high-quality games. It holds over 550 games, and the variety covers every genre of online casino games, so you’ll find whatever you play in the house. It also holds tons of progressive jackpot games (including the biggest progressives like Mega Moolah and Major Millions), so you can really “strike gold” in this casino and instantly become rich. The one bump on the gaming front is that Golden Reef Casino does not offer mobile-friendly or instant-play games. You’ll have to download and install the casino application to your desktop in order to play games. Did we mention that you’ll also not find live dealer games? Not as modern as we’ll want it!

Also, Golden Reef Casino did not excite us with its bonus offering. The welcome bonus, which is a 100% match bonus up to $100, is relatively low. Also, it is not generous with other bonuses (match bonuses, no-deposit bonus, cash backs etc). However, the bonus wagering requirement is only 30 times bonus amount, which is relatively low (hence good).

On the banking front, Golden Reef Casino supports a wide range of deposit and withdrawal options, so finding a means to deposit money or withdraw winnings will not be an issue. However, its banking limits did not make for good reading; its $20 minimum deposit amount is relatively high, and it’s $4,000 per week maximum withdrawal amount is relatively low. Also, withdrawals are held pending for 2 working days; so when you request payment, don’t expect super-fast receipt of your payment.

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However, there’s everything to love about its support service. The supported contact channels are only email and Live Chat, but responses come very fast and are usually very helpful.