Yes, Joe Fortune Casino is legit. It is not a scam because they are regulated by a genuine authority, and also winners are paid without a problem.
But do they cheat their members? Is the casino worth playing at? Continue reading.
Joe Fortune Casino is unique in its theming. “Joe Fortune” is a name, but that of a fictional character which the casino projects. This character (often called Joe) is projected as an online casino mogul that rewards your online casino gaming.
So, in essence, this online casino is advertising as an online gaming destination where the casino mogul “Joe” will reward you with big wins.
The question is whether this is just some clever theming or whether Joe Fortune Casino is really an online casino where you can get sweet casino prizes as rewards for your gaming. That is, is it a legit online casino where players can actually win big and receive the payment?
Another question worth asking is: does Joe Fortune Casino have top offerings that we’ll expect of the ideal online casino? Does it offer a variety of entertaining games? Does it offer attractive bonuses? Does it offer top services (like easy gaming, fast and easy deposits and withdrawals, effective customer service, etc)?
This review will examine Joe Fortune Casino in order to provide the information that will help you answer these questions. The review is structured into 6 sections as follows:
- About Joe Fortune Casino – background, certification, licensing, operating record, Is it Joe Fortune Casino legit, Is Joe Fortune Casino Safe
- Casino Software – Software provider, Gaming flexibility, Mobile compatibility
- Games Selection – Number of games, Variety of Games, Progressive jackpot games
- Casino Promotions – Bonuses, Bonus Conditions
- Banking – Deposits, withdrawals
- Customer Service
Joe Fortune Casino review at a glance
|Operator||Haydock Sports Limited|
|Licensed||Curacao Gambling Commission|
|Software Providers||RealTime Gaming, Rival Gaming, iSoftBet, Spinomenal, Visionary iGaming|
|Casino Versions||Instant Play, Mobile Casino|
|Games||400+ (pokies, table games, video pokers, specialty games, and live dealer games|
|Jackpot||50+ jackpots including huge 7 figure progressives|
|Welcome Bonus||First deposit – 100% match bonus up to unlimited + 20 free spins Second deposit – 100% match bonus up to unlimited + 20 free spins|
|Other Bonuses||Everyday deposit bonuses (up to $100 everyday); Weekly deposit bonus (up to $150); referral bonus; and VIP program|
|Wagering Requirement||30x bonus + deposit amount|
|Banking Options||Deposit – credit cards, Bitcoin, and Bitcoin Cash Withdrawals – Cheque by Courier, Wire Transfer, Bitcoin and Bitcoin Cash|
|Banking Limits||Min deposit: $20, Max deposit: $1,000 Min withdrawal: $20, Max Withdrawal – $3,000 per week|
|Customer Support||Online contact form|
About Joe Fortune Casino
This part of the review looks at the background info, licensing and certification info, and operating record of Joe Fortune Casino. It also looks at security measures of the casino. The main thrust is to answer the questions: “is Joe Fortune legit?” and “is Joe Fortune Casino safe?”
Joe Fortune Casino was founded in 2016. This means it has not been around for long. However, it is operated by Haydock Sports Limited, which is the same operator responsible for the likes of Bodog and Bovada, and Slots.lv. Thus, though Joe Fortune Casino is relatively new in the online casino scenes, behind it is vast experience.
Unlike many of its sister sites that are US-facing online casinos, Joe Fortune Casino focuses on another market – Australia. In Joe’s word “we’re just like the other online casinos that you might have seen. The only real difference is we’re here for Australian players who like to play for big wins”. So if you are a proud Aussie, Joe Fortune Casino was made for you. But if you are resident anywhere else, you’ll have to check out another online casino.
Joe Fortune does not have any audit seal plastered in its website. These seals/ certificates especially when coming from reputable testing facilities and auditors are a great source of pride for online casinos. So their absence can only mean that Joe Fortune does not have them.
To players, such certificates show that a casino is fair. That is, that gaming results are random, such that every player in the casino has a chance of winning. However, while Joe Fortune Casino may not show any audit seal certifying it fair; it is not in any way rigged so that there can be no winners. It is a very fair online casino.
We know this because the software it uses is all industry-famous software that has been independently tested and certified. As a result of that, the casino games you’ll find in Joe’s lobby are featured in many online casinos with official licenses.
More importantly, Joe Fortune Casino has been endorsed by many industry watchers such as top reviews sites. These watchdogs more readily chew a casino than endorse it; so the many such endorsements of Joe can only mean that it is a fair online casino.
Joe Fortune Casino operates with a gaming license from the Curacao Gambling Commission. This means that Joe Fortune Casino satisfied the operator requirements of the Commission; and that Joe Fortune Casino is now under the oversight of the Commission. Thus, the Curacao eGaming license means that Joe meets certain operator standards and is answerable to someone.
The question is therefore the strength of the “operator requirements” and the strictness of the “oversight” of the Curacao Gambling Commission. Unfortunately, Curacao is famous for being an operator-friendly jurisdiction that makes it easy to establish casinos. Thus, its operator requirements are relatively weak, and its oversight is relatively lax.
Any serious operator will meet its operator requirement and be licensed; and its oversight is virtually non-existent, allowing its license holders a free-run. For example, the Commission will not interfere in player-casino dispute; and it has not been known to sanction its license holders that turn rogue.
Thus, while gaming licenses should be a sign of legitimacy, the Curacao license of Joe Fortune Casino is not a sure-fire sign of its legitimacy. This does not mean that Joe Fortune isn’t legit.
It just means that it cannot show only its Curacao eGaming license as a proof of legitimacy. It has to show itself as a legit online casino the old way – actually paying winners. Thankfully, Joe Fortune Casino, in its operating record, has done just that.
Unlike many online casinos, Joe Fortune Casino does not feature winners list on its website. No doubt, such a list gives many persons encouragement, as it tells them that players do win in the casino. However, too many of us that do not trust self-published claims such lists can even be counter-productive. We prefer to find winners in independent platforms.
Thankfully, without even searching hard, we were able to find winners of Joe Fortune Casino in different independent/ unaffiliated platforms. Many of these posted not only testimonies (amount won, etc), but also payment proofs. That there are many real winners of Joe Fortune Casino who had received payment ends the discussion about the casino’s legitimacy.
Is Joe Fortune Casino legit?
Yes, Joe Fortune Casino is a legit online casino. Joe does not help itself in this regards. First, its Curacao eGaming license does not inspire confidence; secondly, it does not produce any third-party audit seals; and thirdly, it does not have a winners list on the website.
However, it ticks the ultimate box – you can find Joe’s winners in independent online sources. That many winners of the casino (with payment proofs as evidence) can be found shows that people win in the house and they get paid. Also, Joe has been given the nod by many independent watchers and followers of the industry. Suffice it to say that a scam online casino will not receive such nods.
There is also the matter of Joe’s parent. It is operated by Haydock Sports Limited, which is a 100% legal company, and the parent of other top casinos as Bodog and Bovada. With the robust profile of Haydock Sports Ltd, it is inconceivable that it will bring forth a scam. Also, with Joe’s sister sites all legit, it is inconceivable that only it will take the left turn and be a scam.
Is Joe Fortune Casino safe?
Yes, Joe Fortune is a safe online casino where your sensitive data is well protected. Joe thoroughly understands why data such as personal information (contact address, etc) and transaction details (credit card info, etc) that you share with it should be well protected.
Joe says that it “uses all reasonable efforts to safeguard the privacy of your [sensitive data]”. Our check shows that Joe uses 128 bit SSL encryption. This technology makes it virtually impossible for hackers to intercept and use data that you share with the casino.
During data exchange, it uses bank-grade encryption to scramble the data, and then it funnels it through a private channel. This is currently the highest security measure used in the industry. Thus, there’s no doubt that Joe Fortune Casino is safe.
Rating and Summary of “About Joe Fortune Casino”
Joe Fortune Casino scores only a 7 in our 10-point rating of this critical section. This is sad because legitimacy and safety is everything. In fact, run away from an online casino that is not legit or safe. However, don’t run away from Joe because it is very legit and safe. It is from a robust and very reliable Haydock Sports Ltd. More importantly, in its 4-year operating record, there have been many winners who Joe has actually paid.
Joe Fortune Casino scores poorly in this section for two reasons. First, its official license (Curacao eGaming license) does not inspire confidence as would licenses from reputable regulators like Malta, and the UK. Secondly, its unofficial endorsements do not inspire confidence as would official audit seals/ certificates from reputable casino auditors.
This part of the review looks at the casino software. Specifically, it discusses the quality of gaming provided, and the gaming flexibility afforded.
Joe Fortune is a multi-platform online casino. It is powered by a number of game studios which includes Rival Gaming, RealTime Gaming, iSoftBet, Spinomenal, and Visionary iGaming. These are some of the best casino games developers in the industry. With these brands powering Joe Fortune Casino, it tells you that the casino provides the highest quality games. You’ll find beautiful graphics, pleasing sound, smooth game-play and more top-quality effects.
However, being powered by many top developers of online casino games, Joe Fortune Casino does more than provide high-quality games. It is also able to provide a variety of software experience. This means that you can enjoy the best of different gaming software in the casino. The different game developers have their individual strengths and this is shown in their games.
For example, Rival Gaming has no equal in the i-slots range; iSoftBet has no equal in branded pokies, and the Real series is a hallmark of RTG. By featuring all of these game developers, players in Joe Fortune Casino can experience a variety of gaming software for a super-duper gaming experience. They can enjoy the best of the very addictive i-slots, and then switch to the branded slots with TV and movie themes; then switch to again for a different experience.
Joe Fortune is a no-download (or Instant Play) online casino. This means that you will not have to download and install a casino application to your device to enjoy the gaming provisions that Joe has for you. To play games, you simply have to type the casino URL into a web browser, fire it up, and input your login details. To cut that part of typing in the casino’s URL, you can add a button on your home screen, which will take you directly to the casino’s website.
Being an Instant Play casino, Joe Fortune is able to offer gaming flexibility. This is because your gaming will not be restricted to only the device carrying a casino application. You can game from any device, as long as it has a compatible web browser. However, “traditionalist” will want the choice of a download mode of play.
For the ultimate gaming flexibility, Joe Fortune is mobile friendly. It is compatible with popular mobile operating systems such as Android, iOS, Windows, and Blackberry.
Mobile compatibility simply allows online services to be enjoyed on the go. With Joe Fortune joining the mobile bandwagon, you can enjoy its gaming provisions on the go. That is, it wouldn’t matter where you are, as long as your mobile device is with you and can be operated, you can enjoy online casino gaming. However, not all its games will be available on mobile.
Rating and Summary of “Casino Software”
Joe Fortune Casino scores a 9 in our 10-point rating of its software. First, quality games are guaranteed as Joe is powered by some of the best developers of online casino game. Importantly, being a multi-software online casino, players get a variety of experiences to spice up their gaming. Secondly, the casino is available as an Instant Play or Mobile casino for superior gaming flexibility.
However, Joe loses one point in the rating simply because it does not give the option of Download-play for those that may want it.
This part of the review looks into the game offering of Joe Fortune Casino. It discusses the number of games, a variety of games, and more.
Number of Games
Joe Fortune has over 400 online casino games. This means that it is relatively well-stocked, as not many online casinos can boast of that number of games.
Joe consistently adds hot releases so you’ve always got something fresh and exciting to try. The casino also provides a host of exclusive games that you won’t find anywhere else (except in its sister sites). These include: Spin the Wheel, Zombie FC, Reign of Gnomes, Bess & Becky, A Night With Cleo, Genies Gift, The New Blackjack, Bingo Ribeirinhos, and more.
Variety of Games
Joe Fortune Casino has everything you can wish for. Whatever online casino games unearth your happiness, you’ll find them in Joe Fortune. Its collection includes the favourite pokies (the Australian term for slots), all other regular online casino games, and even live dealer games.
Because Pokies are easy to play and provide great payouts and thrills, Australia’s favourite way to win a bit of ready cash is to have a spin on the pokies. Joe Fortune Casino, wanting to bless Aussies, provides hundreds of different pokies to choose from. Joe’s lobby boasts of about 300 pokies. This is more than the total games of many online casinos.
However, Joe does not make it overwhelming. The casino provides different filters to take you straight to your favourite group of pokies. Available filters are: i-slots, Reel Series, Video Slots, 3D slots, progressives, Rival Games, 3-Reels, and 5-Reels.
- The 3-reels are the ancestors of the modern slot machines, so they’ll appeal to traditionalists.
- The 5 reels slots have their appeal in having multiple pay-lines
- The Video Slots are simply products of Slots evolution. With the blessing of technology, Video Slots evolved by incorporating elements of video games into the spinning reels.
- The i-slots are super-engaging pokies from Rival Gaming that allows you to play through a changing storyline. Some of the i-slots titles are: A Switch In Time, Bowled Over, Good Fishes, Japan-O-Rama, Midway Madness, Spy Game, Wild Safari, etc.
- The Reel Series are random jackpot games from RTG that gives you a chance of hitting it big without betting the maximum number of coins. Some of the titles in the Reels Series section are: 12 Zodiacs, Aztec Treasures, Cleopatra’s Gold, Fruit Frenzy, Gold Rush, Haunted House, Zeus, etc.
- The 3D slots are an entirely new generation of video slot that incorporate 3-dimensional graphics to give you a realistic and exciting gaming experience. The titles you’ll find in the 3D slots section are: Golden Tiger, Lost Secret of Atlantis, Panda Party, Mystic Wolf, Piggy Gold, Whale O’Winning, Wild Inferno, etc.
With all the titles mentioned so far, you’ll see that the pokies have diverse themes. These include food, flowers, animals, sports, treasure seeking, adventure, mythology, horror, and more. This means that whatever fires you up; you’ll find pokies to stoke the flames.
ii. Other Games
However, as mentioned earlier, Joe Fortune Casino is more than the pokies. You’ll find the classic table games, video pokers, and specialty games.
- Table Games – Fans of the table games will find all the favourite card games, dice games, and roulettes. There is no doubt that Blackjack stands out as the preferred game of choice for most fans of the card classics. Many players don’t like luck dictating their gaming result, and will want to put their skill on show in beating the dealer to 21. Joe offers 11 Blackjack tables which include: Early Payout Blackjack, Classic Blackjack, European Blackjack, Perfect Pairs, and Zappit Blackjack. For other card games, Joe offers 4 Baccarat tables (which includes Classic Baccarat and Super 6).
There is a reason the loudest tables in most brick and mortar casinos are Crap tables. For all of you that’ll want to shoot the dice, Joe offers two tables – Craps and Classic Craps. For the fans of the French classic, Joe offers 6 Roulette tables which include American Roulette, European Roulette, and the exclusive game “Spin the Wheel”.
- Video Pokers – Do you want to have the thrills of pokies and the thrills of pokers in on game-play? Joe got you covered with its video poker collection. There’s a whole lot of fun in the available video poker titles which are: Bonus Deuces Wild, Bonus Poker, Bonus Poker Deluxe, Deuces Wild, Double Bonus Poker, Double Double Bonus Poker, Double Jackpot Poker, Double Double Jackpot Poker, Jacks or Better, Joker Poker, Loose Deuces. Some of the games (Jacks or Better and Joker Poker) are also available in 3, 10, and 52 Hands.
- Specialty Games – Joe Fortune also has a specialty games category. This section usually holds the casino misfits (that is, games not fitting the mould of pokies, table games or video pokers) such as Keno, Bingos, and Scratch cards. However, the specialty games of Joe Fortune Casino is a little different; it holds many Scratch cards (which is normal); but it also holds Poker (which is not normal). Pokers are card games that are usually found in the table game section. For some reasons, Joe includes them in its specialty games section. However, if you look past where the Pokers are placed, you’ll be happy with the options provided. These are: Caribbean Hold ‘Em Poker, Caribbean Stud Poker, Classic Tri Card Poker, Let ‘Em Ride Classic, Pai Gow Poker, Tri Card Poker, Vegas Three Card Rummy, Three Card Flash Rapid, and Three Cad Flash Pro.
The Scratch and Win games available are Andar Bahar, Beach Bums, Cast for Cash, Cavalier Cash, Gunslingers Gold, Itchin’ 2 Win, Penguin Payday, Pirate’s Pillage, Roll the Dice, Sudoku ox Game, and Tiki Treasure. For the lottery style specialty games; Joe offers two types of Keno, and 11 Bingo variants.
iii. Live Dealer Games
Joe Fortune offer Live Dealer Games. These are games that feature a live video stream to one of the casino’s professional dealers in a real brick and mortar casino. Live Dealer games allow you to play games being operating live from a real casino’s floors, with humans dealing the cards and spinning the wheels. Thus, they provide a live gaming experience and all the excitement that comes along with it.
Joe gives you the live gaming experience with 5 Live Dealer Games. These are Live Blackjack, Live Early Payout Blackjack, Live Baccarat, Live Super 6, and Live Roulette.
Progressive Jackpot Games
For a fortune-themed online casino, Joe Fortune Casino should provide a lot of progressive jackpot games. This is because the Progressives Jackpots build up a large jackpot by taking (as a contribution to the pot) a small percentage of every wager placed.
As long as the game is played, the Progressive Jackpot will continue to grow; until one lucky player wins the progressive pot. Once the pot is won, the Progressive is started with a seed amount and the pot start growing again until there is another winner. With their continuously growing jackpots, Progressives are the games that give the fortunes. Thankfully, Joe Fortune Casino does not disappoint in its Progressive offering.
As of writing, Joe had 53 progressive jackpot games. These had jackpots ranging from a few thousand to many millions. Some of these progressives are: Caesar’s Empire (1k jackpot), Aztec Treasure (2k jackpot), Amazonia Bingo (5k jackpot), Bewitched (30k jackpot), Gold Rush Gus (67k jackpot), Let ‘Em Ride (106k jackpot), Caribbean Hold ‘Em Poker (199k jackpot), Super Diamond Mine (544k jackpot), Food Fight (762k jackpot), Diamond Wild (2,529k jackpot), Shopping Spree (4,625k jackpot), etc.
One thing we love about the collection is that no matter what you play, you can chase the fortunes. This is because progressive jackpots are available on pokies, blackjack, table pokers, roulette, video pokers, and even specialty games like bingos.
Rating and Summary of “Games Selection”
Joe Fortune Casino scores a perfect 10 in our rating of its game selection. First, it comes with over 400 games, which is a respectable number. Secondly, you just can’t ask for more in terms of game variety, as everything is covered. For example fans of Pokies will find i-slots, Reel Series, 3D slots and more; and fans of the classic games will find many variants of Blackjack, Roulette, Pokers (though these are in the specialty games section), Baccarat, Craps, and Video Pokers. Impressively, for a pokies-centred online casino, Joe provides a few Live Dealer games. Lastly, there are no shortages of options for jackpot chasers as Joe provides over 53 jackpot games.
This part of the review looks at the bonus offering of Joe Fortune Casino. Specifically, it discusses the freebies that Joe has for its players as well as conditions that come with such freebies.
Joe Fortune Casino comes with some really sweet bonuses. These include a welcome bonus for new players and a series of reload bonuses and a VIP program for old players.
i. Welcome Bonus
The welcome bonus should come big if it is to have its desired effect of attracting new players. It does come big in Joe Fortune Casino.
Joe Fortune Casino gives players a choice of two welcome packages, depending on whether the deposit will be via fiat money (Canadian Dollars) or Bitcoin. The welcome bonus works out as follows:
|Regular Welcome Bonus|
|First deposit||100% match up bonus||up to unlimited||plus 20 free spins|
|Second deposit||100% match up bonus||up to unlimited||plus 20 free spins|
|Bitcoin Welcome Bonus|
|First deposit||150% match up bonus||up to unlimited||plus 20 free spins|
|Second deposit||150% match up bonus||up to unlimited||plus 20 free spins|
The welcome bonus covers the first two deposits. Joe Fortune Casino advertises it as “unlimited $ & 40 free spins”. There is no doubt that the welcome bonus is attractive. First, it comes with high match percentages, so you get a large bang for your buck.
The first deposit is matched by 100%, while the second deposit is matched by 150%. Secondly, the welcome bonus is up to “unlimited”, meaning there is no maximum bonus amount. You decide how much bonus you can get by your deposit amount. Thirdly, in addition to the match up bonus, you’ll get extra 20 free spins after each deposit. The free spins can be used on the amazing slot games “A Night With Cleo” and “Fairy Wins”.
ii. Everyday Deposit Bonus
The ideal online casino shouldn’t leave you dry after drawing you in with its welcome bonus. Joe Fortune is definitely not one to leave you as it has a lot of reload bonuses for old players. One of these is the “Everyday Deposit Bonus”.
This offer is a 100% match bonus up to $50; and this can be claimed two times a day – after the first and second deposits of the day. Thus, it allows you to get $100 every day of the week.
iii. Weekly Deposit Bonus
This is also a reload bonus that can be claimed once a week. The weekly deposit bonus is a 100% match bonus up to $150. This bonus can be claimed on any deposit of your choosing. If you max out your bonuses, it means on a particular day of the week, you can get $250 in bonuses – $100 from the 2 everyday bonus of that day, plus the $150 weekly bonus pinned for that day. However, the Weekly Deposit Bonus is available to only Gold VIP members and above.
iv. Mates Rate (Referral Bonus)
Joe Fortune Casino gives a referral bonus, which it calls “mates rate”. With this offer, everyone wins. You simply have to spread the word about “good ol’ Joe”. If persons follow your referral link, joins Joe Fortune Casino, and makes a first deposit (of at least $20), you’ll be rewarded with a $50 cash bonus. However, to qualify for this bonus, you must have made a real-money deposit of $20.
However, Joe Fortune Casino will not leave your friends hanging; as you get that $50 referral bonus, the referral also gets a $50 bonus, in addition to the welcome bonus that he/ she will get as a new member.
An interesting thing with Joe’s referral bonus is that it does not cap referrals. That is, you can refer to as many persons as you can, so you can have an unlimited bonus. Because of this, in advertising the referral bonus, Joe Fortune Casino says “refer your friends and become a billionaire, $50 at a time”. Well, getting $1 billion from referrals is theoretically possible. You only refer 20 million friends who each will successfully join and make the required deposit.
v. Joe’s Reward (Loyalty Program)
Joe Fortune also has a loyalty program which it calls “Joe’s Rewards”. The program simply rewards your loyalty – sticking to the casino. The five-tier program is very straight-forward. Simply, you earn loyalty points for playing real money games in the casino. The amount of points you get per $1 wagered depends on the game played as follows:
|Games||Pokies||Video Poker||Table Games||Specialty Games|
Loyalty points are sweet. On the one hand, your historical loyalty points (the total amount ever earned) determine your VIP level in the 5-tier program. Higher VIP levels command more benefits. On the other hand, you can exchange loyalty points for cash bonuses. The exchange rate depends on your VIP membership level.
|Tiers/ Benefits||Entry Points||Exchange Rate||Cashback||Birthday Bonus||Everyday bonus||Weekly bonus||Product Exclusives|
Every new player starts at Tier 1 (member level), which does not require any entry points. However, the benefits at this level are scanty. As you accumulate points and climb up the levels, you’ll get bigger and better benefits, such as more cash-backs, better Points redemption rate, and more.
Just as bonuses from every online casino in the market, Joe’s bonuses are not entirely free, as they are subject to certain conditions. If you’ll like to claim bonuses in Joe Fortune Casino, some of its conditions that you should pay attention to are bonus wagering requirement, maximum cash out amount after bonus play-through, and games’ contribution to play-through.
i. Bonus Wagering Requirement (BWR)
In Joe Fortune Casino, all deposit bonuses are subject to a 30 times (30x) play-through of the deposit plus bonus amount. This means that, when you make a deposit and claim a bonus before you’ll be permitted to withdraw, you must wager an amount which should not be less than 30 times the sum of the deposit and bonus amount.
Thus, if the max out the first deposit bonus (that is, deposit $100, and claim the $100 bonus of the welcome bonus); before you’ll be permitted to withdraw, you must wager a minimum of $6,000. Thus, because of having claimed a $100 bonus, you cannot place a withdrawal request until you have wagered a minimum of $6,000. That definitely does not make for good reading.
From our numerous reviews of online casinos, we found that the industry average WR is 20x bonus + deposit amount. This makes the bonus wagering requirement of Joe Fortune Casino relatively high. Thus, while Joe Fortune has attractive bonuses that’ll put smiles on your face; you may not be smiling when it’s time to clear the casino’s bonuses so that withdrawals can be made.
However, in the VIP program, when you exchange loyalty points for a cash bonus, the bonus you get is subject to 10x play-through of the bonus amount. Also, when you get daily cash-back as part of the program, it is subject to 1x play-through of the cash-back bonus amount.
|Bonus Type||Wagering Requirement|
|Deposit Bonuses||30x bonus amount + deposit amount|
|Referral Bonus||30x bonus amount|
|Bonus obtained with VIP loyalty points||10x bonus amount|
|Cash-back bonus||1x bonus amount|
ii. Games Contribution to Wagering
In online casinos, games have different contribution to wagering. The more the contributing percentages of games, the easier it’ll be to meet the play-through requirement. Thus, the ideal online casino should come with games having a high contribution to wagering.
Games of Joe Fortune Casino count towards wagering as follows:
|Slots, Specialty Games||100%|
|Table Games – Unless Stated Otherwise||20%|
|All Video Poker & Blackjack (unless stated otherwise)||10%|
|Single Deck & Double Deck Blackjack, Roulette, Sic Bo, Baccarat||5%|
|Craps & Live Dealer||0%|
The table shows that except you’ll be playing slots and specialty games, you’ll not get a big bang for your buck. For example, because of the 100% contribution of slots, if you wager $500 on slots, it counts as $500 towards meeting play-through requirement.
However, because Blackjack and Video Pokers contribute only 10% to bonus play-through, $500 wagered on these games counts as $50; also, because Roulettes contribute only 5%, $500 wagered on the wheel counts as $25.
Know that the contribution of the non-slot games is relatively low in Joe Fortune Casino. That is, in many other online casinos, you’ll find these other games having a higher contribution to bonus play-through. For example, we’ve seen casinos where Sic Bo and Table Pokers have as high as 50% contribution; in many casinos, the live dealer games do contribute to bonus play-through, with some Live Games contributing as much as 100%.
That said; when playing with bonuses unless your games will be slots and specialty games, Joe Fortune Casino may not be the best place to be. With many of its games having a low contribution to bonus play-through, clearing bonuses will be relatively difficult.
iii. Maximum Cash-out Amount
Sometimes, after managing to meet wagering requirement, the casino limits how much you can cash-out. Joe Fortune Casino has a max cash-out cap on some of its bonuses, including the referral bonuses. Joe’s referral bonus is subject to a max cash-out amount of ten times (10x) the bonus amount.
Thus, if you get a $50 referral bonus; after meeting the wagering requirement, no matter what your balance may be, you can only withdraw $500.
Rating and Summary of Promotions
Joe Fortune Casino has a lot of sweet bonus offering. The casino starts off well with an “unlimited $ + 40 free spins” welcome bonus; and it continues with reload bonuses, cash-back bonus, a referral bonus, and a VIP program. There is freebie available every single day.
However, Joe loses two points in the rating because the wagering requirement of deposit bonuses is a tad high. More so, its games (other than slots and specialty games) have a relatively low contribution to bonus play-through.
This part of the review looks at everything about funding your Joe Fortune Casino account and withdrawing from it. But first is a discussion of the currencies you can use in the casino.
Being an Aussie-only online casino, we expected Joe Fortune Casino to support only Australian Dollars (AUD). However, it blew us away, as it AUD, USD, as well as Bitcoin, Bitcoin Cash, and mBTC.
This came out good; the popularity of the USD makes it some players’ choice in many non-US markets, while the relative transaction ease and speed of the cryptos are making them fine alternatives to fiat money in online payments.
After creating your Joe Fortune Casino account, you’ll have to load the account before you can start playing games for real money. Thankfully, funding a Joe Fortune Casino account is a relatively easy 3-step process – (i) Sign in, and click the “deposit” button on the top right (ii) Choose your preferred deposit option from the list of the available option (iii) enter the deposit amount (along with your account details for the selected deposit option); then click “Deposit”.
The table below summarizes every other thing you need to know when making a deposit in Joe Fortune Casino.
|Deposit Options||Min Deposit Limit||Max Deposit Limit||Processing Time|
|Bitcoin Cash (BCH)||None||None||Instant|
Joe Fortune Casino is very shallow in terms of deposit options; you can only find credit card options (Visa Mastercard, and American Express) and crypto options (Bitcoin and Bitcoin Cash). Being that Joe Fortune Casino serves one market, its few deposit options may be excused.
It can be said that the casino only needs to provide deposit options that can be conveniently used in the particular market served. However, this does not explain why no e-Wallet option or bank transfer service is supported.
That said; if you’re one who’ll want to find a long list of deposit options, Joe Fortune Casino is not for you. However, if conveniently loading your account is all that matters to you; then Joe Fortune Casino will serve you well.
The deposit limits of Joe Fortune Casino (for card users) do not make for good reading. The minimum amount that can be deposited is $20. The minimum deposit amount should be as low as possible so that more persons can load their account and play casino games. However, the limit is a tad high in Joe Fortune.
While it requires a minimum of $20 from depositors, there are many other online casinos that require just $10. Also, the maximum amount that players can deposit into their accounts is $1,000.
The maximum deposit amount should be as high as possible in order to cater to the higher rollers. However, the limit is low in Joe Fortune. While it caps maximum deposits at $1,000, there are many online casinos that allow deposits of up to $2,000.
However, the “processing time” column of the table makes for good reading. All deposits are instantly processed. Thus, you’ll see deposited funds in your account immediately after the deposit is made. Joe says that it will be a rare occasion for deposited funds not to be immediately transferred to the player’s account; but even in such rare occasions, the funds will appear in the account in 15 minutes. Also, Joe Fortune does not charge any fees for depositing into your account.
When you have winnings in your Joe Fortune Casino, being that it is a legit online casino, you should be able to withdraw such winnings. Thankfully, withdrawing from your Joe Fortune Casino account is also relatively easy.
The 4-step process is (i) login, and click the profile icon on the top right (ii) select withdrawal in the cashier window that opens up (iii) choose your preferred withdrawal option from the list of available options (iv) enter the amount you want to withdraw (along with the required information), then click “Request Withdrawal”.
The table below summarizes every other thing you need to know when withdrawing from Joe Fortune Casino.
|Withdrawal Options||Minimum Limit||Maximum Limit||Frequency||Payout Timeframe||Applicable Fee|
|Cheque by Courier||$20||$3,000||1 per week||4 – 7 business days||$50|
|Wire Transfer||$1,500||$9,500||1 per month||5 – 10 business days||$50|
|Bitcoin||$20||$10,000||1 per 3 days||15 minutes||Free|
|Bitcoin Cash||$20||$10,000||1 per 3 days||15 minutes||Free|
Joe also does not offer many withdrawal options. The cashier page reveals only Cheque by Courier, Wire Transfer and the crypto options of Bitcoin and Bitcoin Cash. While there is no doubt that the supported options will serve Aussie players, we’ll like to see some more options, especially the e-Wallet options. However, it’s a good one that crypto options are supported.
Withdrawal limits in Joe Fortune Casino depend on the selected withdrawal amount. However, if you won’t be using the crypto options, withdrawal limits come out so-so. For the non-crypto favourite option (Cheque by Courier), the minimum withdrawal amount is very good.
It is only $20, so you wouldn’t wait too long in the casino before you have won the amount that you can withdraw. However, the maximum withdrawal amount is not so good, as it is only $3,000 per week.
This means your balance will be withdrawn $3,000 at a time. Thus, it will take a long time (and many withdrawal transactions) to withdraw a large balance. However, it must be said that while “$3,000 per week” maximum withdrawal amount is not high enough, it is better than many casinos out there. We’ve seen casinos capping their maximum withdrawal at $2,000 and $2,500.
A fee of $50 is applicable to withdrawals by “Cheque by Courier” and Wire Transfer. This makes the $20 minimum withdrawal amount of Cheque almost laughable. It means that $20 will come to you, but $70 will be deducted from your balance. Who’ll pay a $50 fee to withdraw $20? Thankfully, Bitcoin withdrawals are always free.
In terms of payout speed, Joe Fortune Casino does not come out as a speedster. This is because it processes withdrawal request in approximately 72 hours. So the payment doesn’t begin its movement to you until 3 days after you make the request.
However, as the “payout timeframe” column of the table above shows, after withdrawals are approved, they move relatively fast. Payments via the crypto options are received in 15 minutes; payments via Cheque are received in 4 – 7 business days; while payments via Wire Transfer are received in 5 – 10 business days.
Rating and Summary of Banking
In this banking section, Joe Fortune Casino was able to score 6 in our 10-point rating scale simply because we gave weight to the fact that its deposit process and its withdrawal process are relatively easy and stress-free. But there really is not much to love after that. Deposit and withdrawal options are few; deposit limits (min: $20, max: $1,000) are not good enough; minimum withdrawal limit (by Cheque) which would’ve been good is frustrated by a $50 fee, and the payout is not fast because of a 72 hours withdrawal processing time.
Customer Support Service
It is important that an online casino has an effective customer support service. This is so that if you run into brick walls in your casino journey, you’ll have help ready.
The first place to check if you need help (especially answers to questions) is Joe’s “help” page. The support articles of the page are arranged under the following topics: Account, Bonuses, Deposits and Withdrawals, Casino Game-play, Financial, and Bitcoin. Thus, you’ll be able to find a lot of answers on your own.
However, if the self-help pages are not sufficient, you’ll find that Joe Fortune Casino offers the full gamut in direct-contact help. You can reach Joe for assistance via the online contact form, email, Live Chat, and telephone.
The contact form can be found in the “Contact us” page of the website; alternatively, you can send an email to email@example.com. Response time is relatively fast; as Joe Fortune Casino answers all emails in within 24 hours. Thankfully, instant feedback channels of Live Chat and Telephone service is available.
For those using the telephone, a toll-free line is provided, so you won’t have to worry about charges when you need call in for help. Most times, support agents are live; but even when the service is very busy, it’ll take only a few minutes to connect to a live agent. Importantly, the service is manned by real professionals, who serve friendly and helpful responses. Also, the service is available 24 hours a day, 365 days a year. So whenever you need help, you’ll get it.
Rating and Summary of “Customer Support Service”
The support service of Joe Fortune Casino scores a perfect 10. There’s a fairly detailed FAQ for self-help; and you can contact the service via almost every possible way – contact form, email, live chat, and telephone. Most importantly, the service is available 24/ 7, response time is relatively fast, and the feedback is usually very helpful.
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Joe Fortune Casino ticks all the right boxes. Coming from Haydock Sports Ltd, and having made winners and consistently issued payouts, Joe Fortune Casino can be trusted as a legit online casino.
Though it does not project its entertainment value, it also fully ticks the entertainment box. High-quality games are supplied by top game developers. With over 400 games, it is able to offer a wide variety.
Its “pokies” offering is charming, but it also provides all other games, including live dealer games. So there’s something for everyone. Those who want the big wins will also find over 50 jackpots including massive progressives. You have the flexibility of playing in-browser and on mobile.
Joe also rewards players with freebies. Its welcome bonus includes an “unlimited match bonus plus 20 free spins” after each of your first 2 deposits. And it also offers to reload bonuses and a fine loyalty program.
Joe Fortune Casino is not without its faults. For example, while bonuses are okay, the casino may not be the best place to play with bonuses because its bonus wagering requirement is relatively high, and its games do not contribute well to play-through. Also, while deposits and withdrawals are relatively easy, options are limited, and limits could really be better. However, on the whole, Jo Fortune Casino comes out as a solid online casino.
Do we recommend Joe Fortune Casino? Yes. Will we play there? Definitely! If we were in Australia, Joe Fortune Casino will definitely be an online casino we’ll go to.