Is Cosmo Casino Legit or Scam? (Read Our Detailed Review)

Yes, Cosmo Casino is not scam. We said Cosmo Casino is not a scam because it pays its winners without a problem, and it is under the regulation of a strict legal authority.

But is Cosmo Casino worth playing at? Does it cheat its players? Continue

Cosmo Casino advertises as an online casino “where instant millionaires are made”. Since the worst kept secret is that casino players dream of hitting it big, Cosmo Casino can only be advertising as the ideal online casino gaming destination for players with the big-hit dream. In our experience, that’s virtually all casino players.

The big question is whether this is just some advert blurb or whether players actually hit it big in Cosmo Casino.

Also, since casinos should be entertaining, another question is whether this millions-speaking online casino provides the quality and variety of online casino games that’ll lift always the moods? Also, since players like casinos to be rewarding, does Cosmo Casino offer lucrative bonuses?

In terms of service, does Cosmo Casino offer top services that we’ll expect of the ideal online casino (such as fair casino conditions and limits, a range of convenient banking options, fast payouts, effective customer service, etc)? In the first place, is Cosmo Casino legit, or is it just some sweet-talking scam casino that’ll rip off unsuspecting players?

This review will examine Cosmo Casino in order to provide the information that will help you answer these questions and more.

Review of Cosmo Casino at a glance

• Website: www.cosmocasino.com
  • An online casino established in 2004; but has been part of the Casino Rewards Group since 2009
• Fully licensed by the Kahnawake Gambling Commission and the UK Gambling Commission
• Certified fair and safe by eCOGRA; and employs 128 bit SSL encryption
• Powered by Microgaming, which means it offers high quality games
• Games are available in download mode and Instant-Play mode
• Mobile gaming is supported for gaming on the go (form wherever and whenever)
• Offers a variety of over 600 online casino games that includes slots, table games, video pokers, and variety games
• Does not provide Live Dealer games
• Provides numerous Microgaming progressive jackpot games including Mega Moolah
• Welcome package consist of a first deposit bonus which is 150 times to become an instant millionaire, and a second deposit bonus which is 100% match up to €250
• Bonus wagering requirement is 200 times play-through for the first and second deposit bonus, but is 30 times play-through for subsequent bonuses
• Supports a wide range of deposit and withdrawal options
• Its deposit limits are: minimum amount – €10; maximum amount – €2,000 per day
• Its withdrawal limits are: minimum amount – €50; maximum amount – €4,000 per week
• Holds withdrawn funds pending for 2 working days before payment is processed and issued
• 24/ 7 customer support is available via email (support@crhelpdesk.com) and Live chat

Cosmo Casino – Background

Cosmo Casino was established around 2004. However, it became part of the Casino Rewards Group in 2009. This is the group that is responsible for some of the longest serving and most reliable online casinos in the business. These include Luxury Casino, Captain Cooks Casino, Aztec Riches Casino, and about 25 other online casinos. Thus, Cosmo Casino has no shortage of sister sites.

Cosmo Casino comes with a name that references the vast universe. Many other online casinos with a similar out-worldly name naturally come promising an “out of this world” gaming experience. That is, they push the entertainment value of the casinos. Interestingly, Cosmo Casino is a little different in this regards. Though having an “out of this world” name, rather than push its entertainment value, it pushes the prospect of hitting fortunes. Thus, it advertises as an online casino “where instant millionaires are made”.

Cosmo Casino can be found here: www.cosmocasino.com. The website is really well designed, and comes with clean graphics and a smooth lobby that’ll rival that of any new casino freshly off the mills. The website is available in English and German. Like every online casino, Cosmo Casino does not accept players from everywhere. However, it also does not list its restricted countries. But we can confirm that the United States is among the restricted countries.

Is Cosmo Casino legit?

With scammers parading the online spaces, one can never be too careful when using online platforms, especially an online casino that’ll require making deposits. That is, if you don’t want to be scammed, before entering any online casino, it’s wise to first determine that it is legit. Thus, the big question is whether Cosmo Casino is legit. The simple answer to that is “YES”.

Our first check of a legit online service is usually legality. The reason is that services that come from 100% legal companies are less likely to be scams. Thankfully, Cosmo Casino ticks this box. It is a part of the Casino Rewards Group, which is one of the foremost casino operators in the industry. Suffice it to say that a scam platform cannot come off the tables of the dully registered and robust Casino Rewards Group.

Another check of a legit online service is the test of time. The reason is that scam services are usually short-lived. After ripping off a few persons, scam services are called out; and they usually do not survive the exposure. Thankfully, Cosmo Casino passes this test of time. It has been operating since about 2004, which means Cosmo Casino has been around for over one and a half decade. Suffice it to say that a scam online casino cannot survive in the industry for that long.

A very good check of a legit online casino is fairness. The reason is that scam online casinos are rigged so players cannot have winnings, so it is only in legit casinos that players can actually have winnings. Thankfully, Cosmo Casino also ticks this box. You can test fairness of games yourself. However, you need not because you’ll find that Cosmo Casino has seals of approval from the world-renowned casino auditors and certifier – eCOGRA (eCommerce Online Gaming Regulation and Assurance). The eCOGRA seal means that the institution has fully tested the games of the casino and found them fair. Suffice it to say that a scam online casino cannot have eCOGRA certificate.

Another very good check of a legit online casino is gaming licenses. The reason is that legit casinos are usually licensed and under the oversight of top casino regulators. Thankfully, Cosmo Casino also ticks this box. It is licensed by the Kahnawake Gambling Commission (KGC) and the UK Gambling Commission (UKGC). These are arguably some of the best casino regulators in the business; amongst other things, they ensure that their license holders operate to high standards. Suffice it to say that a scam online casino will not be fully licensed by top regulators like the KGC and the UKGC.

Another good check of a legit online casino is payouts. The reason is that it is only legit online casinos that issue payouts when players withdraw their winnings. Thankfully, Cosmo Casino ticks this box. There’s no doubt that the casino pays. You’ll find a “Winners List” in its website where you can find every winner of the house in the past 10 years. However, such Cosmo Casino payouts info is not limited to this self-published “Winners list”. A simple search will reveal winners of Cosmo Casino (along with real payouts) in the independent platforms.

That said; with Cosmo Casino part of the 100% legal Casino Rewards Group, with it being an eCOGRA certified fair casino where players can have winnings, with it being a fully licensed casino, and with it having over a one and a half decade operating record of providing gaming entertainment and actually paying winners, there is no doubt that it is a legit online casino.

Is Cosmo Casino safe?

Online casino players will have to submit sensitive data that includes personal information and credit card details. If such data leaks out, players will be left exposed to all the scammers parading the online spaces. Thus, the players everywhere will want an online casino that’ll effectively protect users’ data.

There’s no doubt that Cosmo Casino ticks this box. First, it uses the industry standard security protocol – which is 128 bit SSL encryption. This is the encryption level used by top banks and financial institution, so you can trust that your data in the casino is safe.

However, if such technical details do not mean much to you, you can take comfort in the eCOGRA seal that Cosmo Casino has. This is because eCOGRA checks not only a casino’s games but also its safety and security systems. Thus, the seal is a testament to a casino’s fairness and safety.

That said; with Cosmo Casino using the industry standard SSL encryption, and with it certified safe by eCOGRA, there is no doubt that it is a safe online casino where users’ data is adequately protected.

Gaming Review

This Cosmo Casino gaming review will look at everything about the games offering of the casino, from the game selection to the quality and gaming flexibility afforded.

Software Provider

One of the questions this review set out to answer is whether Cosmo Casino has the quality and variety of online games required to be an entertaining gaming destination. Since online casinos are powered by casino software; the quality of games is a reflection of the software provider. That is, a casino powered by top casino software will most definitely offer top quality games for an entertaining gaming experience.

Thankfully, Cosmo Casino ticks this box. It is powered by one of the best names among software providers in the industry, which is Microgaming. Microgaming literally set the pace as it launched the first online gaming software. Since then it has consistently raised the bar, in terms of developing games with excellent graphics and animations, sound, game-play, and features. That said; that Cosmo Casino is powered by Microgaming means that it is packed with excellent online casino games with some of the best features – aesthetics and functionality.

However, having only Microgaming powering the casino may not come out well with many players, especially players who like to have a variety of experiences. Each gaming platform has its unique set of graphics, game-play styles, and more that the developers use in differentiating their product. Thus, a multi-platform powered house can offer players the enjoyment of this variety of exciting tweaks. However, with only Microgaming in the house, players will have access to only unique Microgaming features.

Casino Versions

This looks at the gaming flexibility that the casino affords. Casino games are usually available in two modes – download mode and Instant Play mode. The former requires that players download casino software and install in onto their device to access the games. The latter requires no download of casino software; players can directly access games online using Flash-enabled web browsers. Each holds its advantages. The Instant Play mode means no extra software in your device, and accessing games is faster; while the download mode is not plagued with connectivity issues, and it usually gives access to the full suite of games. That said; players generally want both modes available so that they can choose to access games as it suits them best. Thankfully, Cosmo Casino has games available in both the download mode and instant play.

Mobile Compatibility

The check of gaming flexibility continues into whether the online casino is compatible with mobile devices. Because of the portability of mobile device, mobile compatibility is a must if users are to enjoy an online service on the go.

Thankfully, Cosmo Casino ticks this box. You don’t have to sit before your desktops to use the casino, as it works well on both desktop platforms and mobile platforms. Whether using Android, iOS, Blackberry, or Windows, you can bring out your mobile device (smart phone or tablet) wherever and whenever and enjoy inter-galactic gaming experience of Cosmo Casino.

Games Selection

What makes an entertaining casino is the quality and variety of online games available. The software provider section answered that Cosmo Casino ticks the quality box; while this section will examine whether the casino also ticks the variety box.

Looking at the game selection of Cosmo Casino, there’s no doubt that it offers the variety of games to qualify as an entertaining online gaming destination. It has over 600 online casino games that include the greatest classics as well as hot new releases. These include titles from every category of online casino games such that no matter what you play, you’ll find your favorite games for maximum excitement.

Slots

The mesmerizing lights and immersive sound, the simple spin of game-play, the thrill of the reels spinning to show a winning combination, the sky-high payouts, and more have worked to make slot games a must for casino thrill seekers.

Cosmo Casino says it has “all the buzz, the mesmerizing lights etc” that you’ll expect from the iconic spinning machines at any high class land-based casino. True to that, Cosmo Casino has a huge range of all the best online slot games, including classic 3 reel games, and their modern 5 reel counterpart. Also, no matter what you’re into, you’ll find a slot games to suit your taste, as the slots come in diverse themes.

You’ll find slot based on: fruits, your favorite sports, animals, travel and adventure, ancient civilization, fantasy, and more. The themes will stretch your imagination. These include titles like Fruit Fiesta, Thunderstruck II, Immortal Romance, Avalon, and more. You’ll even find slot games based on your favourite blockbusters (like Tomb Raider, Game of Thrones, Jurassic World, etc).

Table Games

While the popularity of slots is impressive, the classic table games still hold a strong position. As such, any serious online casino should provide a range of these casino classics. Cosmo Casino does not disappoint in this regards.

Its table games start with the popular game of 21 – blackjack. In fact, Cosmo Casino says it is a place “where online Blackjack has never looked so good”. It hosts the best range of online Blackjack, which includes popular versions like Classic Blackjack Gold, Vegas Strip Blackjack, and Gold Series Atlantic City Blackjack. The graphics are so sharp, you’ll really feel you’re live at the tables; and the sound of cards shuffling definitely adds to the effect. Cosmo Casino has tables for the other popular card games such as Poker and Baccarat.

The tables are not for the cards alone, so if you’re not an enthusiast of the card games, you’ll find other exciting table games. There are games like Craps and Sic Bo for all lovers of the dice. Cosmo Casino also provides the magical Roulette games. It provides many varieties of the game including American and European Versions. So if you’re a fan of this stunning French game; dive in to Cosmo Casino. You’ll find excellent Roulette rich in graphics and sound effects that’ll have you on the edge of your seat as the roulette ball spin around the wheel.

Video Poker

Video Pokers is a hybrid of video slots and 5-card poker game. Thus, they are super thrilling games that are a combination of luck, strategy, and skill, as well as all the flashing lights and glamour of video slots. Therefore, Video Pokers are top picks almost everywhere. Thus, the ideal online casino should offer these stunning hybrids.

Cosmo Casino also does not disappoint in this regards. In fact it says that “[it is] proud to say that no other online casino can beat [its] range of online video poker games”. Cosmo Casino does have the largest collections of video pokers out there. The secret is that Microgaming has the largest collection of Video Pokers. So powered by Microgaming, Cosmo Casino can offer its players this unbeatable collection of the stunning hybrid games.

You’ll find all the popular Video Poker titles including Jacks or Better, Aces and Faces, Deuces Wild, and more. You’ll also find great additions such as bonus, double, or triple poker, as well as multi-hand or Power Poker.

Variety Games

Cosmo Casino does have something for everyone no matter their gaming preference. Thus, if you are not a fan of slots, the table games, or the hybrid video pokers, you’ll find joy in its “variety games” category. These include fast-paced games like Scratch cards, and Bingos, as well as Keno. You’ll find instant gratification in these games.

Progressive Jackpot Games

One thing you’ll find is that Cosmo Casino talks of making millionaires. No doubt, almost every casino visitor dreaming of hitting the millions. It’s known that the casino games that make millionaires are progressive jackpot games. A Progressive is simply a game that has a jackpot that grows increasingly until the jackpot is won. That is, anytime the game is played (but the jackpot is not won) a part of the bet is contributed to the jackpot. Thus, the progressive jackpots easily grow into the millions. That said; the ideal online casino will offer numerous progressive jackpot games.

Cosmo Casino does well in this regards. The secret is that it s powered by Microgaming, and Microgaming is the leading provider of progressive jackpot games. The most popular progressive jackpot in the world (Mega Moolah) is provided. The mega jackpot is dubbed the Millionaire maker because every time it is won a 7 figure is guaranteed. Other top progressive jackpot games in the house include Major Millions, Treasure Nile, Tunzamunni, Cash Splash, Triple 7’s, Roulette Royale, and more. You’ll notice that the progressives are not attached to slots alone; you’ll also find them on table games and video pokers. That way, no matter your favourite game, you can still shoot at the life-changing wins.

Live Dealer Games

Online casino games are designed to give players the feeling of playing in real land-based casinos. Technology has blessed online games with life-like graphics, animations, and sound. However, humans deal and cards and spin the Roulette wheels in the land-based casinos; and the online casino games still miss that human element. Live Dealer games fill that gap. These games are operated in the floor of a land-based casino, with humans dealing the cards and spinning the roulette wheel, while the players get the live-action (along with an interface that allow participation in the game) via video streams. Thus, casino promising the feeling of gaming in a land-based casino should offer Live Dealer games.

Unfortunately, at the time of writing this review, Cosmo Casino has not incorporated Live Dealer games. Thus, your gaming in this inter-galactic online casino is limited to online casino games (which lacks the social/ human element).

Bonuses Review

This Cosmo Casino bonuses review will look at the bonuses that the casino offers its players as well as bonus conditions that apply to such bonuses.

Bonuses

One of the questions this review set out to answer is whether Cosmo Casino offers lucrative bonuses. Yes, players should get casino bonuses – free money to play real money games. With the house always having the edge, it is not out of place to expect a little something from the casino.

That said; really rewarding casinos should have a lot of bonus offering. In this regards, Cosmo Casino also advertises some bonuses, starting with a welcome bonus.

Welcome Bonus

The welcome bonus is the casino’s package to its new players. A casino’s welcome bonus should be attractive/ lucrative enough to turn your eyes away from the competition and have eyes for only the particular casino.

In this regards, Cosmo Casino says that it has a massive welcome bonus. How massive? Millionaire-making massive!

The welcome offer of Cosmo Casino is actually a two-part package as follows:

• 150 chances to become an instant millionaire
• 100% match bonus up to €250

The first part gives new players 150 chances to become an instant Millionaire. This part simply awards players 150 free spins to play the Millionaire maker – Mega Moolah. Each spin is worth €0.25. Thus, the 150 chances are awarded as a €37.50 bonus after the first deposit.

The second part of the welcome bonus is a 100% match bonus up to €250. That is, when you deposit money into your account, it’ll be doubled, to a maximum of €250.

There’s no doubt that the welcome bonus is attractive. Most persons will even tell you that they’ll be okay with just one chance of becoming an instant millionaire, Cosmo Casino gives 150! Nothing could be better than walking through the virtual doors of an online casino, and hitting it big with plays from the first deposit. At the onset, it was mentioned that Cosmo Casino says it is an online casino “where instant millionaires are made”. That was not just some advert-speak. It gives even new players 150 chances of becoming an instant millionaires; and many do hit the millions.

It’s also a good one that after the “150 chances”, the Cosmo Casino welcome offer still includes the regular deposit match bonus. Thus, new players can still enjoy up to €250 in bonus money.

Another good thing about the welcome bonus is that it requires only a €10 deposit. With only a first deposit of €10, you get your “150 chances”. Also, the second deposit requires a minimum deposit of only €10. However, being a 100% match bonus; a €10 deposit will only fetch you a €10 bonus. To claim the full €250 of the bonus, you’ll need to deposit €250.

This means that claiming the full value of the welcome package is not beyond players. The required deposits total only €260 (€10 first deposit, and a €250 second deposit). This is a big deal to us. This is because in many other online casinos with attractive welcome offers, claiming the full value is often a tall task because large single deposits are required.

Other Bonuses

The welcome bonus is available to only new players. After the first and second deposits, it’s over. Thus, players will want to find other bonuses so that they can enjoy even more freebies for free gaming in the house.

That said; the bonus generous online casinos offer other offers like match bonuses, no-deposit bonuses, cash backs, and tourney prizes. A match bonus is bonus money usually claimed after making a deposit; a no-deposit bonus is bonus money available to be claimed even without making a deposit; a cash back is a part of losses that is credited to a players’ cash balance (not bonus balance); and a tourney prize is usually real money that a player receives for finishing in the winning positions in a casino’s tournament.

At the time of writing this review, these other bonuses were absent in the promotions page of Cosmo Casino. However, it is not that Cosmo Casino doesn’t feature all of match bonuses, no-deposit bonuses and cash backs at all. Rather, it is that these bonuses are often not available. However, it is our opinion that a bonus generous casino will always feature a combination of these other bonuses. Thus, it is safe to say that after the welcome bonus, Cosmo Casino will be found lacking in bonuses.

However, there is a consolation – every member of this casino is automatically entered into the renowned Casino Rewards Loyalty program. This is a “play more, earn more” program that rewards active casino players. As you play real money games in the casinos of the Casino Rewards Group, you’ll be rewarded with loyalty points, which you can redeem for bonus money after accumulating up to 1000. 100 points = €1. As you earn points to level up in the 6-tiered loyalty program, you’ll unlock benefits that include access to exclusive games, better offers, increased limits, priority support, and more. The benefits also include entries into the “Time of Your Life” sweepstake, where players will get a luxury “once on a lifetime” vacation.

Bonus Conditions

What is that word for a gift of an expensive gadget that comes with conditions stating that you cannot use it, sell it, or gift it? Useless seems right. What this illustrates is that conditions that come with offers can make seemingly attractive offers useless. Thus, don’t be blown away by the size of casino bonuses until you’ve seen the conditions attached to such bonuses.

Some of the most important conditions that come with casino bonuses include: bonus wagering requirement, contribution of games to play-through, and maximum single bets during play-through.

Bonus Wagering Requirement

Bonuses (and winnings you get from playing with bonuses) cannot be withdrawn immediately, until you have wagered up to an amount. That amount that must be wagered (after redeeming a bonus) before withdrawals can be made is the bonus wagering requirement. That said; you’ll want the bonus wagering requirement to be as low as possible; so that after claiming a bonus, clearing it for withdrawal will not require wagering too much.

In this regards, Cosmo Casino starts very poorly but ends up great. This is because the first and second deposit bonuses are subject to 200 times play-through before the bonus balance can be withdrawn. But after that subsequent bonuses are subject to only a 30 times play-through.

This is a classic example of bonus conditions stripping off some of the attractiveness of a bonus. For example, if all €250 of the second deposit welcome bonus is claimed, before it can be cleared for withdrawal, wagering must total €50,000. Having to wager at least €50,000 to clear a €250 bonus is a crazy high demand. To put this in perspective, in our opinion, the industry average bonus wagering requirement is 40 times play-through of bonus amount. The wagering requirement of the first and deposit bonus of Cosmo Casino is miles over of this industry average. That said; if you redeem the Cosmo Casino welcome bonus, clearing it will be a tall task.

Thankfully, clearing Cosmo Casino bonuses goes from being a tall task to being relatively easy. From the third deposit onward, players need roll over bonuses 30 times, and they’ll be cleared for withdrawals. Thus, if a €250 bonus is claimed anytime from the third deposit, clearing it will require wagers totaling only €7,500.

Games’ Contribution to Play-through

When playing through a bonus, you’ll want to consider how the games contribute to wagering. This is because if games contribute little to wagering, you’ll have to spend more in wagers to clear bonuses and make withdrawals. For example, it was noted that wagering €50,000 to clear the €250 second deposit bonus is crazy high. However, that is only when playing games that contribute 100% to wagering. If games played when clearing the bonus contribute only 50%, wagers totaling €100,000 will be required to clear the bonus; and if games played contribute only 10%, then wagers totaling €500,000 is required. Thus, you’ll want an online casino with games having relatively high contribution to wagering.

Thankfully, the casinos of the Casino Reward Group do well in this regards. For example, you’ll find that games in Cosmo Casino have the following contributing percentages to play-through:

• Slots and Parlor games count 100% towards wagering requirement
• Table Poker, Casino War, and Sic Bo count 50% towards wagering requirement
• All Blackjack (except Classic blackjack), Baccarats, and Craps count 10% towards wagering requirement
• Classic Blackjack, all Roulettes, all Video Pokers (except All Aces Video Poker), Caribbean Draw Poker, Texas Hold‘em Bonus  Poker Gold, and Triple Action Hold’em Bonus Poker Gold count 2% towards wagering requirements
• All Aces Video Poker do not count towards wagering

Only Slots and parlor games contribute maximally to wagering. But virtually every other games in Cosmo Casino (and its sister sites) contribute more to wagering than they do in many other online casinos. For example, table pokers contribute 50% to wagering in this house, but in many other houses the card games contribute only 8%. Also, in this house there are many games that contribute to wagering that in many other houses do not contribute to wagering; these include games like Baccarat, Craps, and Sic Bo.

Thus, you’ll find Cosmo Casino (and its sister sites) fine destinations to be playing your favorite games when playing through bonuses because the games contribute relatively well to meeting play-through requirement.

Maximum Single Bet during Play-through

One bonus condition that players are often caught out by is the maximum single bets allowed when playing through a bonus. If the maximum single bet amount is exceeded anytime before play-through requirement is met, winnings will be forfeited. Since playing large single bets makes for meeting play-through requirement as fast as possible, players generally want the maximum single bet amount to be as high as possible.

Thankfully, Cosmo Casino does well in this regards. It advertises that single bet when playing through a bonus should not be equal to or exceed 25% of the bonus amount. We like this cap; not only is it relatively large, but because it is tied to the deposit, it is also flexible.

Banking Review

This Cosmo Casino banking review will look at the processes of deposits and withdrawals in this universal-themed online casino.

Deposits

Playing real money games in an online casino requires creating a casino account and funding it. Important consideration here include: the deposit options supported by the casino, the deposit limits that apply, and how fast deposits are processed.

Deposit Options

Funding your account will be way easier if the online casino supports a wide range of deposit options. Cosmo Casino does not disappoint in this regards. Its supported options include credit cards, prepaid vouchers, e-wallets, and bank transfer services.

Specifically, these are: Visa, Mastercard, Qiwi, EcoPayz, Visa Electron, PaySafeCard, Postepay, Maestro, InstaDebit, iDebit, Kalibra Card, EPS, eKonto, EntroPay, Euteller, GiroPay, Abaqoos, Nordea, POLi, PayPal, Skrill, Neteller, EZI-Pay, Neosurf, MultiBanco, Moneta, flexEpin, Sofort, Trustly, Przelewy24, eCheck, Direct Bank Transfer, Swedbank, and Instant Banking.

We couldn’t help but notice that crypto currencies are missing from the relatively long list of supported deposit options. Though, you’ll not have all the options available to you (as some are location-specific), you should not have a problem with finding convenient options to fund your account from wherever.

Deposit Limits

Players want gaming access no matter their budget size, so they’ll want an online casino minimum deposit limit that is as low as possible. Cosmo Casino does well in this regards, as it allows deposits as low as €10. Our universe-themed online casino also does well at the opposite end. The maximum deposit amount is €2,000 per day.

Deposit Processing Speed

Only funds reflecting in the casino account are available for gaming. Thus, players will want online casinos that process deposits as fast as possible, so that deposited funds will reflect in their casino account as fast as possible. Cosmo Casino also does very well in this regards, as most of the deposit options supported are characterized by instant processing of transaction.

Withdrawals

Withdrawals must feature in an online casino for it to be legit. Important considerations when withdrawing funds include: the withdrawal options available, the withdrawal limits that apply, and the payout speed.

Withdrawal Options

It’ll be way easier to withdraw from your casino account if the online casino provides a wide range of withdrawal options. The supported withdrawal options also include credit and debit cards, e-wallets, and bank transfer services. Specifically, these include: Visa, Mastercard, EcoPayz, Visa Electron, Postepay, Maestro, Kalibra Card, EntroPay, PayPal, Skrill, Neteller, EZI-Pay, eCheck, and Direct Bank Transfer.

Though the crypto currencies are also not supported, with the range of options available for withdrawal, no matter your location, you shouldn’t have a problem with finding a convenient method of getting paid.

Withdrawal Limits

Players want to be able to withdraw any winning they have, so they’ll want online casinos with minimum withdrawal amount that is as low as possible. Cosmo Casino does well in this regards, as its minimum withdrawal limit is €50. This is the minimum withdrawal amount you’ll find in many online casinos.

It does not do too well at the opposite end. The maximum withdrawal amount is €4,000 per week. With this maximum, if you score a large win, it’ll take long (months) to withdraw everything.

Payout Speed

Receiving payment is not enough; players will want to receive payment as fast as possible. Thus, the ideal legit casino should not only feature payouts; it should feature fast payouts.

The performance of Cosmo Casino in this regards is so-so. This is because all casinos of the Casino Rewards Group hold withdrawn funds pending for 2 working days. So after submitting your withdrawal request, the funds will be held back for 2 working days before it moves. However, when withdrawn funds is released and finally moves, it moves fast. After funds move, it usually takes 1 – 10 working days to be received depending on the particular withdrawal option used.

• e-Wallets take 1 to 3 working days
• Credit cards take 3 working days
• Direct Bank Transfer take 6 to 10 working days
• EFT/ eCheck take 2 to 3 working days

In Cosmo Casino and some of its sister sites, players (using the e-wallet options) report getting paid 3 days after submitting a withdrawal request. This means that, in those occasions, payment would have been received in one working day if not for the policy of holding withdrawn funds pending for 2 working days. Thus, it’s clear that the policy significantly delays payment.

However, it is not just its delay of payment that makes the policy so hated. It is somewhat predatory. Funds are held pending so that players can reverse the withdrawal and continue playing with the funds. Many times players who do that find that they do not add to the money but lose some or even all of it to the casino. Thus, with this policy, the casino can reach out and grab even funds that players had “initially withdrawn”.

Customer Support Service

Everything that can go wrong will go wrong. So expect that as you use a service, there’ll be a time when you’ll need help. That said; if you need help, you’ll want to find a responsive and helpful customer support service. Thus, when checking an online casino, an important consideration is its customer support service.

Like every online service, Cosmo Casino offer assistance using a combination of self-help resources and direct-help resources. The self-help resources are in the form of support articles in its website including an FAQ. The FAQ, for example, hold articles that answer many of the questions that players will have; so it is a good place to check if players have questions. The subjects covered by the FAQ include: Getting started, Login and Registration, Banking, Loyalty Program, Casino Games, and Other Questions.

For direct-help, Cosmo Casino provides assistance via e-mail and Live Chat. The email address to send your enquiries/ complaints is support@crhelpdesk.com. The Live Chat is assessable from a link in the Contact Us page of the website.

The support service is available 24 hours a day, seven days a week. Thus, you can send support requests at anytime and expect to get feedback. Another important thing is that the service is very responsive, so it’ll not keep you waiting for long periods for the feedback. Using the email service, response is received in under an hour or in a few hours (never over 24 hours). Using the Live Chat, response is instantly received.

Conclusion

Cosmo Casino is one of the popular online casinos out there. It is among over 2 dozens legit online casinos that are part of the Casino Rewards Group. This tells you that it’s a legit and reliable online casino. It is certified “fair and safe” by eCOGRA, and it is fully licensed by top industry regulators like the Kahnawake Gambling Commission and the UK Gambling Commission. Thus, there’s no doubt that players can have winnings, and will get paid.

Also Read: Is Captain Cooks Casino Legit or Scam & Fake? – Review 2023

On the gaming front, Cosmo Casino is everything you’ll want from an online casino. It is powered by Microgaming, so it exudes quality all round (such as excellent graphics, sound effect, smooth game-play, etc). Also, Cosmo Casino has over 600 online casino games which cover everything. So whether you play slots, classic table games, video pokers, or variety games, you’ll find entertaining titles in the house. Tens of progressive jackpot games are available where you can hit life-changing wins. You can download games or enjoy games via fast in-browser gaming. You can also game on the go – playing from your smart phones or tablets.

As a new player, you’ll definitely find Cosmo Casino very rewarding. As a welcome package, new players get 150 chances to become a millionaire, as well as a 100% match bonus up to €250.

However, after this sweet welcome, players won’t get too many other bonuses. The welcome package also comes with a sky-high bonus wagering requirement (200 times bonus amount). The consolation is that from the third deposit bonus, wagering requirement drops to 30 times bonus amount.

Deposit and withdrawal options are aplenty. While minimum deposits are relatively fine; the maximum withdrawal amount is relatively low at €4,000 per week. So if you hit a large win, withdrawing it all could take very long. There’s also the policy of holding withdrawn funds pending for 2 working days; so payment is delayed somewhat. Lastly, if you need customer support, there’s a 24/ 7 support team that can be contacted via email and Live Chat; and response time is relatively fast.