Yes, Villento Casino is legit. While writing this review it was discovered that they pay their winners without a problem. So, Villento Casino is not a scam but we also found out other things you must know before joining.
Villento Casino advertises as “the casino online where winners are made every day and internet casino gaming is at its peak”. This suggests that Villento Casino delivers the two things that casino visitor seeks – entertainment and winnings.
The big question is whether this is just some sweet advert-talk or whether Villento Casino actually makes winners, and have internet casino gaming at its peak to deliver top-notch entertainment. That is, does Villento Casino have the quality and variety of online casino games that’ll bring the sophistication of Vegas right to your home for an unforgettable gaming experience? Is Villento Casino a legit online casino where players can have winnings, and can it be trusted to pay when players withdraw winnings?
Also, does Villento Casino have other offerings and services that we’ll expect of the ideal online casino? For example: does it reward players with lucrative bonuses; does it offer fair bonus conditions and casino limits; does it support a range of convenient deposit and withdrawal options; does it have an effective customer support service; etc?
This review will examine Villento Casino in order to provide the information that will help you answer these questions and more.
Villento Casino review at a glance
- Website: www.villento.com
- Online casino launched in 2008, and is part of the Casino Rewards Group
- Fully licensed by reputable casino regulators like the Kahnawake Gambling Commission, and the UK Gambling Commission
- A safe casino that employs 128 bit encryption and is certified by eCOGRA
- Powered by Microgaming, it offers high-quality games with excellent graphics, sound, etc
- Download Play and Instant Play games are provided, and mobile gaming is supported
- Offers over 550 online casino games that include slots, table games, video pokers, and variety games
- Also provides Live Dealer games
- Provides numerous progressive jackpot games including the industry darling – Mega Moolah
- Offers a welcome bonus up to €1,000 which is staggered to cover the first five deposits
- Automatically enters players into the Casino Rewards Loyalty program
- 24/ 7 customer support is available via email (support@crhelpdesk.com) and Live Chat
Villento Casino – Background
Villento Casino is an online casino that is part of the Casino Rewards Group. Villento Casino was launched in 2008. Though this gives it 12 years in the business which is an eternity by some standards; but it is actually one of the newest casinos of the Casino Rewards Group.
This is because the Group operates some of the longest-serving and most reliable online casinos. Some online casinos of the group (and hence sister sites of Villento Casino) are Captain Cooks Casino, Blackjack Ballroom Casino, Luxury Casino and Challenge Casino.
Villento has a luxurious sound to it; more like an Italian fine wine. Villento Casino comes with a luxury theme. It lives up to this with a highly designed website brimming with razor-sharp graphics.
However, the excellent form is not at the expense of function. Villento Casino comes with a clean and easily navigable lobby that holds high-end games from one of the best developers of casino games around.
The online casino can be found here: www.villento.com. The website is available in multiple languages to reflect the international players that it serves. However, country restrictions apply, as not everyone from everywhere can use the casino. Unfortunately, US players are among those not allowed to join.
Is Villento Casino legit?
With many reports of unsuspecting internet users being scammed, it is not hard to see why players should use only a legit online platform. This is especially so when using online casinos that’ll require deposits. That said; the big question here is whether Villento Casino is legit.
Our first check of a legit online platform is legality. This is because platforms that come from 100% legal companies are less likely to be scams. Interestingly, Villento Casino ticks this box as it is part of the Casino Rewards Group. Not only is the Group 100% legal, but it is also the biggest operator of online casinos. Suffice it to say that a scam online casino will not come off the robust group.
Another check of a legit online platform is the test of time. This is because scam platforms are always short-lived. Scamming is discovered in no time; and with such exposure, the scamming service dies out. Interestingly, Villento ticks this box as it has been operating since 2008. Suffice it to say that a scam online casino cannot continue ripping off players for over a decade.
A real check of a legit online casino is fairness. This is because legit houses are fair houses where players can have winnings, while scam houses are rigged such that players cannot have winnings. Interestingly, Villento Casino ticks this box. Its games are fair as testified by its eCOGRA seal.
The eCommerce Online Gaming Regulation and Assurance, in its audits, fully tests a casino’s games and RNG (Random Number Generator); and only houses found fair receive its coveted audit seal. Suffice it to say that a scam online casino cannot be certified by eCOGRA.
Another fine check of a legit online casino is gaming licenses. This is because legit casinos are usually licensed by top regulators of casinos. Interestingly, Villento Casino ticks this box. It is licensed by the Kahnawake Gambling Commission (KGC), and the UK Gambling Commission (UKGC).
The UKGC is famous for holding its license holders to strict standards of fairness and payments. Suffice it to say that there is no way an online casino licensed and regulated by the KGC and the UKGC will be a scam house.
Another check of a legit online casino is payouts. This is because scam casinos by design do not pay, but legit online casinos will issue payouts when players withdraw their winnings. Interestingly, Villento Casino ticks this box.
You can head to the “Winners List” page on its website to find all the motivation you need. The page shows winners of the casino in the past 10 years. You’ll also find such real winners and real payouts on independent platforms.
With Villento Casino part of the fully legal Casino Rewards Group, with it certified by eCOGRA and licensed by top casino regulators like the KGC and UKGC, with it having over a decade operating record of providing gaming entertainment and actually paying winners, there is no doubt that it is a legit online casino.
Is Villento Casino safe?
While a legit online casino will not rip you off, if it is not safe, sensitive data (like personal details and credit card information) that players submit may leak out to unauthorized third parties, and the players will be left exposed to all the scammers out there. Thus, the ideal online casino must be legit but also safe in protecting users’ data.
Villento Casino ticks this box. It says it understands the necessity of providing players with the safety and security required to enjoy their gaming experience.
As such it employs bank-grade 128 bit SSL encryption. Suffice it to say that this is the industry standard for protecting data online. Also, the eCOGRA seal of approval means that Villento Casino is safe. This is because eCOGRA, in its audit, also fully test a casino’s safety and security systems/ processes.
Gaming Review
This gaming review of Villento Casino will examine the casino’s game offering to determine whether it is really a place where “internet casino gaming is at its peak”. The review will look at the game selection, quality of games, gaming flexibility, and more.
Software Provider
It’s said all over that an online casino can only be as good as the software that powers it, and this is not hard to see. That said; the ideal online casino should be powered by the best developers of online games. Interestingly, Villento Casino ticks this box. It is powered by Microgaming which is a leading name in the iGaming industry.
This tells you that Villento Casino provides high-quality games that are also easy to play. This is because Microgaming develops games with top, top quality effects – the cleanest graphics, the smoothest game-play, etc.
However, being powered by Microgaming is good for any online casino as it assures quality game offerings; too many players being powered by the only Microgaming may not come out good for an online casino.
Remember the saying that “variety is the spice of life”? The different game developers differentiate their software with unique graphics, game-play styles, etc. Thus, if an online casino draws games from different software providers, its players can enjoy this variety of graphics, game-play styles and more.
However, because Villento is powered by the only Microgaming, it does not give this variety of experiences. Simply put; players cannot have something different from Microgaming.
Casino Versions
This looks into how online casino games are made available. Online casinos games are usually found in the download option or Flash option. The download option requires players to download the casino software and install it on their device to play the games. The Flash option requires no download; players can simply access games directly online using their web browser.
Players generally like casinos that offer both options, so they’ll make a choice based on their preferences. The download option gives access to a wider range of games and will suit players that won’t have their gaming interrupted by connectivity issues that plague in-browser gaming.
On the other hand, the Flash option will suit players that’ll want swift access to games without downloading or those that’ll not want additional application in their device. Villento Casino comes out well in this regard as its games are available in both options.
Mobile Compatibility
Mobile compatibility is another important consideration in gaming flexibility. This is because mobile-compatible services allow users to enjoy the services on the go – from anywhere and at any time. Online casinos are joining the bandwagon to allow gaming on portable mobile devices like smartphones and tablets. Needless to say, any serious modern online casino should support mobile gaming.
Thankfully, Villento Casino does. With this, from wherever and whenever you can enjoy the luxurious gaming that Villento Casino promises. However, as it is in every online casino that supports mobile gaming, you’ll find that the games available on Mobile are significantly fewer than you’ll find if you’re accessing the casino on your desktop devices.
Games Selection
As mentioned earlier, Villento Casino talks of having internet casino gaming at its peak. The meat of any casino is its games, so having online casino gaming at its peak will require providing a variety of top casino games that’ll bring the sophistication of Vegas right to your home for an unforgettable gaming experience.
Thankfully, Villento Casino does well in this regard. It promises games for everyone from those new to online gaming to seasoned players. It delivers on this by providing over 550 Microgaming titles that cover every genre of online casino games, from the slot games to the various games, and everything in between.
Slots
Slot games are loved world-over and for good reason. They’re so easy to play; the spinning reels are so thrilling; the themes are immersive; the payouts are good; and more. That said; the ideal online casino should offer these simple, stunning, thrilling, virtual spin machines.
To this Villento Casino says that if you love online slot games, it is the online casino gaming destination for you. It says it has “all the thrills, all the adventure, and all the fun”.
The casino does not just talk the talk, it also walks the walk. It has over 350 fantastic slot games. These are of different types to cater to everyone. If you love the traditional slot machines, you’ll find classic titles like Cash Splash, Pharaoh’s Fortune, Big 5, and more. Also, if you are for the modern creamy video slots, you’ll be spoilt with choices, which include famous titles like Jekyll and Hyde, Immortal Romance, Thunderstruck II, Dragon’s Myth, and more.
We almost forgot to say that the slot games are available in a range of exciting themes. Thus, whatever turns you on, you’ll find an exciting slot game. Themes cover fruits, animals, the underwater world, the fantasy world, sporting events, ancient civilization, adventure, and more. You’ll also find slots spinning off some of your favourite blockbuster series; some of these slots include Game of Thrones, Jurassic World, Tomb Raider, and more.
Table Games
It will be criminal for an online casino not to have table games. Villento Casino is not about to commit that crime; so its lobby holds a lot of these casino classics.
Blackjack is arguably the most popular casino game, and Villento Casino gives players a full dose of this game of 21. The selection includes both single hand and multi-hand Blackjack games; and many variations of the games. You’ll find all of Classic Blackjack, Atlantic City Blackjack, Vega Strip, and more.
To try another card game, Villento Casino also offers Baccarat. You’ll find different types of these popular Asian card games, such as Baccarat Gold Series, and High Limit Baccarat. Pokers are also aplenty in Villento Casino; with all its cousins like Red Dog, Pai Gow Poker, Three Card Poker, and more.
Away from the card games, Villento Casino has the fantastic Roulette Games. You’ll find many variants of the games such as Premier Roulette, American Roulette, European Roulette, and more. You can also find virtual tables to throw the dice. Villento Casino provides dice games like Craps and Sic Bo.
Video Pokers
Video Pokers allow players to show off their poker skills while simultaneously enjoying the thrills of arcade-style lights. Think of them as a marriage of video slots and 5-card poker games for superlative thrills. Thus, any serious online casino should have them aplenty. Villento Casino does not disappoint.
Being a Microgaming casino, and with Microgaming having the biggest collection of video pokers, Villento Casino has one of the biggest collections of video pokers you’ll find among online casinos. Its collection range from the popular to the obscure; titles include Jacks or Better, Deuces Wild, 10s or Better, Double Bonus, and more.
Variety Games
Villento Casino does have something for everyone, as it offers games that do not fit the mould of slots, table games or video pokers. These find themselves in the “variety games” category. They include scratch cards, bingo, keno, and more. Many of these are fast-action games suited for persons who want a fast one, who are new to online gaming and have not developed the skills required for the classic casino games.
Progressive Jackpot Games
Villento advertises that winners as a place where winners are made every day. It’s no secret that casino visitors dream of the wins; just small wins to boost the bankroll, but huge life-changing wins. Interestingly, such wins are mostly recorded from progressive jackpot games.
A progressive has a jackpot, and every time the game is played, a part of the bet is contributed to the jackpot. This continues until the jackpot is won. As a result, the jackpot progressively increases and can reach a life-changing sum. Since players change the life-changing wins; and since such wins usually come from progressive jackpot games; the ideal online casino will offer numerous progressive jackpot games.
Thankfully, Villento Casino ticks this box. Being a Microgaming casino, and with Microgaming being the leading provider of progressive jackpot games, Villento Casino has some of the most sought after progressive jackpot games in the iGaming world. One of these is Mega Moolah which makes every winner a millionaire. Other top progressives you’ll find in Villento Casino include Major Millions, Treasure Nile, King Cashalot, LotsALoot, Cash Splash, and more.
Interestingly, Villento Casino also offers progressives attached to non-slot games. You’ll find these ever-growing jackpots on table games and video poker games; these include titles like Roulette Royale, Triple Sevens, SupaJax, Progressive Cyberstud Poker, and more. Thus, whatever your gaming preference, you can still chase the life-changing games while enjoying your favourite games.
Live Dealer Games
With Live Dealer Games, online casinos are now able to go one further and offer the social element that typical online casino games lack. All the realistic graphics and sound effect does not stop online casino games from being only virtual games; at best, they become a very good imitation of the real thing.
How about getting the real thing, (that is, gaming in real brick and mortar casinos with humans operating the game)? That is what Live Dealer Games give. The games are operated by humans in a real brick and mortar casino and using the latest in video technology, players can get the live-action in their device with an interface that allows participation.
That said; an online casino wanting to give the “real Vegas feeling” should provide Live Dealer Games. Thankfully, Villento Casino has added Live Dealer Games to its collection. These include the live version of the table games like Live Blackjack and Live Roulette.
Bonuses Review
This bonuses review of Villento Casino will examine the casino’s bonus offerings to determine whether they make our luxury themed online casino attractive. The review will look at the individual bonuses offered, and the conditions that come with them.
Bonuses
With the edge always on the house, there’ll be a point where players will demand a little something. Casinos know this and do not wait for players to demand it; they offer that little something via bonuses. Casino bonuses are simply free money for playing real money games for a chance to win something. That said; players generally want casinos that are not tight with the bonuses.
In this regard, Villento Casino advertises a range of bonuses. Among these are a welcome bonus and a loyalty program.
Welcome Bonus
A casino’s welcome bonus is what your get for choosing the casino over the competition. That said; for it to make you shut your eyes to other online casinos, the welcome bonus of the ideal online casino should be really attractive.
In this regard, Villento Casino says there’s no reason for you to go anywhere else because when you join, it’ll give you up to €1,000 in welcome bonuses. However, the welcome bonus is claimed over 5 deposits as follows:
- 1st deposit – 100% match bonus up to €150
- 2nd deposit – 50% match bonus up to €250
- 3rd deposit – 30% match bonus up to €200
- 4th deposit – 20% match bonus up to €200
- 5th deposit – 50% match bonus up to €200
This is where many reviews of Villento Casino will tell you that the welcome bonus is huge for being worth €1,000, and that being spread over 5 deposits means you’ll enjoy cash bonuses for longer, and you’re more likely able to redeem all €1,000 of the welcome bonus. All valid points! However, we were not very excited about the welcome bonus.
No doubt, the welcome bonus is relatively huge. Being able to get €1,000 in free money is something almost everyone will be excited about. Also, there’s no doubt that spreading the welcome bonus to cover five deposits makes it more likely for players to redeem its full value. This is because the total deposits required to claim the bonus are spread, and players are more likely to meet a payment that is spread than they are to meet a large single payment.
Now to why the welcome bonus may not be as exciting! First, the total deposits required to claim the full €1,000 bonus is large. The reason is that only the first deposit contributes maximally to the welcome bonus. With other deposits contributing poorly to the welcome bonus, it creates a situation where you’ll need to “give more to get little”. For example:
- With the 1st deposit bonus being a 100% match bonus, claiming the €150 bonus requires a deposit of €150
- With the 2nd deposit bonus being a 50% match bonus, claiming the €250 bonus requires a deposit of €500
- With the 3rd deposit bonus being a 30% match bonus, claiming the €200 bonus requires a deposit of €666.67
- With the 4th deposit bonus being a 20% match bonus, claiming the €200 bonus requires a deposit of €1,000
- With the 5th deposit bonus being a 50% match bonus, claiming the €200 bonus requires a deposit of €400
Thus, the total you’ll need to deposit to claim the full €1,000 of the welcome bonus is €2,716.67. This is relatively huge.
Remember that the benefit of staggering welcome bonuses to cover several deposits is that instead of requiring a large single deposit to claim the bonus, players are able to spread the required deposits, making it easier for them to claim the full value of staggering welcome bonuses.
However, because the 3rd and 4th deposits have low contributions to the welcome bonus, players wanting to redeem the full value of the welcome bonus are still required to make some large single deposits (€666.67 and €1,000).
And that is one reason we were not excited about the welcome bonus. Players that are not willing or able to make a single deposit of at least €1,000 cannot redeem its full value. Another reason the welcome bonus didn’t get us excited is that it requires a minimum deposit of €20 in each of the first five deposits. We like it when trial runs require a “trial-sized” commitment.
That said; being that it is the first deposit that opens the casino gates, we like it as low as possible, so that if the experience after going through the gates is unsatisfactory, players can retrace their steps and not be losing much.
Many online casinos cater to players with such concerns and offer first deposit requirements significantly lower than their other deposits (sometimes even as low as €1). However, Villento Casino requires €20 for all deposits. More so, this is even double the regular deposit of other online casinos.
Other Deposits
The welcome bonus is only for new players; it’ll be over after the fifth deposit. However, you’ll not want an online casino that draws you in with an attractive welcome bonus and then has nothing else for you when you’re in. That said; the ideal online casino will have other bonuses for existing players.
Many online casinos out there keep their houses exciting for existing players using a combination of match bonuses, no-deposit bonuses, tournament prizes, and cash backs.
- Match bonuses – cash bonus claimed after making a deposit
- No-deposit bonus – cash bonus claimed even without making a deposit
- Tournament prize – withdraw-able cash (not bonus) received for finishing in the winning positions of a casino’s tournaments
- Cash backs – a part of losses that is credited back to players as withdraw-able cash (not bonus)
However, at the time of writing this review, none of these oft-seen bonuses was found on the promotions page of Villento Casino. Suffice it to say that in the online casinos that are generous with the bonuses, you’re sure to find a combination of these other bonuses.
However, that is not to say that Villento Casino does not offer these other bonuses at all. Rather, it’s safe to say that the bonuses are not always available, or that the casino is tight with the bonuses.
However, players can take consolation in that every player of Villento Casino is automatically made a member of the Casino Rewards Loyalty program. This is a reward program for active casino players. Players earn points for all real money wagers in the member casinos of the loyalty program (which is all casinos of the Casino Reward Group).
After accumulating a minimum of 1,000 points, these can be redeemed for bonus money (100 points for €1.00). Points can be redeemed at any of the member casinos of the loyalty program. Other benefits are in store for members; these include access to exclusive games, better offers, improved limits, sweepstake entries, birthday gifts, and more.
The program has 6 status levels, and the benefits open to you depends on your level. Players level up simply by playing games and earning points. The sweepstake entry is one benefit that many players shoot for. Tagged “Time of Your Life” sweepstake, gives winners a luxury vacation for a true once-in-a-lifetime experience.
Bonus Conditions
The bonuses that casinos offer come with conditions. Many times, player issues revolve around bonuses. Thus, it’s not enough to be hooked by the size of bonuses; it’s also important to examine the conditions that are attached. Some of the important casino bonus conditions are bonus wagering requirement, games contribution to play-through, and maximum single bets during the play-through.
Bonus Wagering Requirement
If you claim a bonus, before you can withdraw either the bonus or any winnings resulting from playing with it, your total wagers must be up to a particular amount. That amount is the bonus wagering requirement. You’ll want this as low as possible so that after claiming a bonus you don’t spend too much wagering in order to be cleared for withdrawals.
In Villento Casino, the bonus wagering requirement is 60 times the bonus amount for the first deposit bonus and 30 times the bonus amount for subsequent bonuses. This means that if you redeem all €150 of the first deposit bonus before you can withdraw anything, you’ll have to wager a total of €9,000 (= 60 X €150). It’s clear to see that it’s not the best offer to be required to wager €9,000 to clear a €150 bonus.
However, this relatively high wagering requirement is just for the first deposit bonus. From the second deposit onwards the wagering requirement is relatively low. For example, from the second deposit, anytime a €150 bonus is claimed, only wagers totalling €4,500 (= 30 X €150) is required to clear the bonus.
To put this in perspective, the industry average bonus wagering requirement is 40 times the bonus amount. Thus, bar the wagering requirement of the first deposit bonus, Villento Casino does very well in this regard.
Games’ Contribution to Play-through
When rolling over a bonus, you’ll want the casino games to have a high contribution to play-through. This is because the lower the contribution of the games to play-through, the more you’ll have to spend wagering in order to clear the bonus. For example, wagering €9,000 to clear the €150 first deposit bonus applies only when playing games with 100% contribution to play-through.
If games played when rolling over a bonus contribute only 50% to wagering, clearing the €150 bonus will require wagers totalling €18,000. That said; the ideal online casino will have games with relatively high contributions to play-through. Thankfully, Villento Casino does well in this regard.
This is because it is part of the Casino Rewards Group, and all the casinos of the Group have their games contributing relatively higher to play-through than you’ll find the games in many other casinos.
Games in Villento Casino contribute to wagering as follows:
- 100% – Slots and Parlour Games
- 50% – Table Poker, Casino War, and Sic Bo
- 10% – All Blackjack (except Classic Blackjack), Craps, and Baccarat
- 2% – All Video Pokers (except All Aces Video Poker), Classic Blackjack, Caribbean Draw Poker, Texas Hold ‘em, Bonus Poker Gold, Triple Action Hold ‘em Poker Gold, all Roulettes
- 0% – All Aces Video Poker
- Live Dealer games contribute to wagering as follows: Deal or No Deal and Lightning Dice – 100%; Live Baccarat, Top-Card, and all Live Blackjack – 10%; other Live games – 2%
Though only Slots and Parlour games contribute 100% to play-through, the other games contribute more to play-through here than they contribute in many other casinos. For example, table games contribute 50% to play-through here, but in many other casinos, they contribute only 8%. Also, games like Sic Bo, Baccarat, Craps, and Live Dealer games do not contribute to wagering in many other online casinos, but here they have varying contributions to wagering. Only Roulettes are found to have a lower contribution here than in other casinos (2% here to 8% that you’ll find elsewhere). That said; Villento Casino comes out as a good destination to play with bonuses.
Maximum Single Bets during Play-through
Players will want the maximum single bets amount when rolling over a bonus to be as high as possible. This is because a low cap will tremendously increase the number of individual hands that needs to be played to meet the play-through requirement, and gaming can easily become a tiring chore.
Villento Casino does well in this regard as it has a relatively high and flexible single bet cap. Single bets when rolling over a bonus should be less than 25% of the bonus amount. Thus, both high rollers and low rollers are subject to a cap that reflects the deposit (hence bonus) amount.
Banking Review
This banking review of Villento Casino will examine the casino’s provisions for deposits as well as for withdrawals.
Deposits
Online casino players will have to credit their account if they are to play real money casino games for any shot at having winnings. Deposit considerations will include the deposit options available, the deposit limits applicable, and the deposit processing speed.
Deposit Options
It is more likely that making deposits will be painless if players can always find a range of banking options to use. Thus, the ideal online casino should offer a plethora of convenient deposit options.
Villento Casino does well in this regard as its supported deposit options include credit and debit options, e-wallets and bank transfer services. Specifically, the options players will find in the banking page are Mastercard, Ecopayz, Visa, Qiwi, Visa Electron, Maestro, PaySafeCard, Kalibra Card, ClickandBuy, InstaDebit, Entropay, Postepay, Ukash, EZI-Pay, eKonto, EPS, GiroPay, Nordea, POLi, PayPal, Neteller, Skrill, Euteller, Neosurf, Multibanco, Trustly, Przelewy24, eChecks, and Direct Bank Transfer.
Like its sister sites in the Casino Rewards Group, Villento Casino supports a long list of deposit options. However, these casinos do not support cryptocurrencies. Also, many of the deposit options are location-specific so you won’t be having all of them available to you; but you’ll definitely be finding more than enough deposit options no matter your location.
Deposit Limits
Casinos impose minimum and maximum deposit limits. Players generally want the minimum deposit amount to be as low as possible. The reason is not far-fetched; it’s so that players can make deposits and get entertaining casino gaming o matter how thin their wallets are.
Villento Casino does not shine in this regard, as its minimum deposit amount is €20. As mentioned earlier, this is relatively high as it is even double the regular minimum deposit amount of many other online casinos.
At the other end, players generally want the maximum deposit amount to be as high as possible. The reason is so that high rollers can make the large deposits that their high-rolling requires. Villento Casino does so-so in this regard, as its maximum deposit amount is €2,000 per week.
Deposit Processing Speed
Players generally want deposited funds to reflect in their casino account as fast as possible, so that they can immediately enter the luxurious gaming that the casino promises. Villento Casino does well in this regard. For many of the supported deposit options, the transaction is processed instantly, and players will have funds in their account, ready for gaming.
Withdrawals
Withdrawal is one mark of legit online casinos. Withdrawal considerations will include withdrawal options available, withdrawal limits applicable, and the payout speed.
Withdrawal Options
Withdrawing winnings is also likely to be painless if the casino makes available a range of options. Villento Casino also does well in this regard. The withdrawal options are not by any means as exhaustive as the deposit options, but these also include credit and debit cards, e-wallets and bank transfer options.
Specifically, you can withdraw winnings from Villento Casino using: Mastercard, Ecopayz, Visa, Visa Electron, Maestro, Kalibra Card, ClickandBuy, Entropay, Postepay, EZI-Pay, PayPal, Neteller, Skrill, eChecks, and Direct Bank Transfer. Also, cryptocurrencies are not supported.
Withdrawal Limits
Minimum withdrawal limits are imposed to curb the number of withdrawals that players can make. Players generally want this limit as low as possible, so that they can withdraw as fast as possible. Villento Casino does okay in this regard, as its minimum withdrawal limit is €50. This is what you’ll find many other online casinos offering.
At the other end, maximum withdrawal limits are imposed to limit how much players can take out of the casino at once. Players generally want maximum withdrawal limits to be as high as possible so that they can make large single withdrawals if they have large winnings.
In this regard, Villento Casino allows maximum withdrawals of only €4,000 per week. This is relatively low (not good enough) because it can easily take months of weekly withdrawals to completely withdraw a large win.
Payout Speed
A serious consideration is how fast the casino pays. Yes, legit casinos pay; but players generally want to receive the payment as fast as possible.
Villento Casino does so-so in this regard. This is because like every casino of the Casino Rewards Group, Villento Casino holds withdrawn funds pending for 2 business days. This means that payment is delayed for at least 2 business days.
After the 2 days, the payment is issued; and it’ll take 1 – 10 business days to be received depending on the withdrawal option used. Payouts with e-wallet options are received in 1 – 3 business days; payouts with credit/ debit cards are received in 3 business days; payouts with Direct Bank Transfers are received in 6 – 10 business days.
This means that, if you can look past the 2 business days that withdrawn funds are held pending, payment in Villento Casino will come out relatively fast. However, it’s hard to look past those 2 business days. This is not just because it delays payment, but also because it is predatory.
The reason funds are held pending is so that players can reverse the withdrawal to continue playing. That way the casino can get their hands on previously withdrawn funds because if you reverse withdrawal to play with the fund, you’re more likely to lose the money to the casino that you are to hit more wins.
Customer Support Service
Players will need answers to question and help with resolving issues. Thus, the ideal online casino should have an effective customer support service. Villento Casino does well in this regard.
Like every online service, players who have questions may find answers on the self-help FAQ page of its website. The FAQ hold articles that answer many questions; these cover topics such as getting started, casino games, loyalty program, deposits and withdrawals, and more.
If you’ll need direct contact help, the casino supports an email service and a Live Chat. Email submissions may be sent to the email address: support@crhelpdek.com, while the Live Chat can be found on the “Contact Us” page of the website.
The support service is available round the clock. Even more important is that like most of the casinos of the Casino Reward Group, the support service is very responsive. That is, Villento Casino replies to support submissions swiftly. It advertises 24 hours for responding to emails. However, many times feedback is received in under an hour. Also, the Live Chat will not give you auto-replies from bots; it’s always manned by human agents, and the feedback is usually instant.
Conclusion
Villento has a luxury sound to it, and Villento Casino is a legitimate casino site that draws from this to offer players luxurious online casino gaming. Licensed by the Kahnawake Gambling Commission and the UK Gambling Commission, and certified by eCOGRA, Villento Casino comes out as a legit and safe online casino.
It promises internet casino gaming at its peak. Thankfully, that’s exactly what you’ll find in this luxury-themed house. Powered by Microgaming, it offers some of the best online casino games you’ll find around. Games number over 550 and the variety covers every genre of online casino games including Live Dealer games, so you’re sure to get entertained in the house no matter what you play. Flexibility is offered as in-browser gaming and mobile gaming is supported. Also, top progressives are available to chase the big wins.
You can also get €1,000 in welcome bonuses when you join which is spread to cover the first 5 deposits. Plus there’s the advantage of being entered into the famous Casino Rewards loyalty program.
However, there are not many bonuses to be excited about after the welcome bonus. Clearing the first deposit bonus will be a tall task as its wagering requirement of 60 times the bonus amount is relatively high. However, other bonuses require only 30 times rollover.
Making deposits and withdrawing funds will be stress-free, as numerous banking options are supported. Although you’ll need to have a relatively high €20 to make a deposit; and withdrawing large winnings take long as the maximum withdrawal amount is capped at €4,000 per week. Also, withdrawn funds are held for 2 business days which delays payment.
Lastly, if you need assistance, Villento Casino can be contacted via email and Live Chat; and the support service, to its credit, features fast feedback.
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Pros
- A legit online casino fully licensed by top regulators like the KGC and the UKGC
- A safe online casino that employs 128-bit encryption and certified by eCOGRA
- Powered by Microgaming, it provides high-quality games with excellent graphics and another quality effect
- Provides download option and Flash option, and supports mobile gaming
- Provides over 550 online casino games that include slots, table games, video pokers, and variety games
- Provides Live Dealer games
- Provides numerous progressive jackpot games including some of the biggest and most sought after (like Mega Moolah and Major Millions)
- Offers a relatively fat welcome bonus up to €1,000, which is staggered to cover the first five deposits
- Bonus wagering requirement (after the first deposit bonus) is only 30 times bonus amount, which is relatively low
- Players are automatically entered into the Casino Rewards Loyalty program
- A wide range of deposit and withdrawal options is supported
- The customer support which can be reached via email (support@crhelpdesk.com) and Live chat, is available round the clock and is very responsive
Cons
- Players cannot enjoy something different from Microgaming
- Claiming the full €1,000 of the welcome bonus will require deposits totaling €2,716.67 (and this include large single deposits of €500, €1,000, and €666.67)
- Does not offer much of other bonuses
- The wagering requirement of the first deposit bonus is 60 times bonus amount (which is relatively high)
- Minimum deposit limit is €20, which is relatively high
- The maximum withdrawal limit is only €4,000 per week which is relatively low
- Payment is relatively delayed because withdrawn funds are held pending for 2 business days
- Holding fund pending is so as to allow reversal of withdrawal, and this is predatory because players stand losing the money back to the casino
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