Casino Kingdom advertises as an online casino that is hard to go past for an all-encompassing online gaming experience. This suggests that Casino Kingdom serves topnotch gaming entertainment.
The question is whether this is just some sweet advert talk or whether Casino Kingdom is really a place to escape to for topnotch casino entertainment. That is, does it offer a variety of high quality and entertaining online casino games? If it has the game offers; does it offer attractive bonuses to make it a rewarding online gaming house?
It is no secret that players visit casinos hoping to boost their bankroll. Thus, an important question is whether Casino Kingdom is a legit and reliable online casino where players can have winnings and will be paid. Also, being an online casino, another important question is whether Casino Kingdom offers top services that we’ll expect of the ideal online casino (such as fair casino conditions, convenient deposit and withdrawal options, fast payouts, effective customer support, etc).
This review will examine Casino Kingdom in order to provide the information that will help you answer these questions and more.
Casino Kingdom review at a glance
- Website: www.casinokingdom.eu
- Licensed by Kahnawake Gambling Commission, the UK Gambling Commission, and the Malta Gaming Authority
- Employs 128 bit SSL encryption and is certified “safe and fair” by eCOGRA
- Powered by Microgaming allowing it to offer high-quality games
- Games are available via download games and Instant Play
- Mobile gaming is not supported
- Provides over 550 online casino games that include slots, table games, video pokers, and variety games
- Live Dealer games are not provided
- Provides the full suite of Microgaming progressive jackpot games which include Mega Moolah
- Welcome bonus is 100% match bonus up to €77
- Players are automatically entered into the Casino Rewards Loyalty program
- The bonus wagering requirement is 60 times bonus amount for the first deposit bonus but is 30 times bonus amount for all other bonuses
- Supports convenient deposit and withdrawal options that include credit/ debit cards, e-wallets, and bank transfer options
- The minimum deposit is €20, and the maximum deposit is €2,000 per day
- Minimum withdrawal is €50, and maximum withdrawal is €4,000 per week
- Has a policy of holding withdrawn funds pending for 2 working days before issuing payouts
- 24/ 7 customer support service is available via email (email@example.com) and Live Chat
Casino Kingdom – Background
Casino Kingdom entered into the iGaming scenes in about 2002. It is one of the numerous casinos owned by reliable Technology Services Trading Ltd; the casino is part of the equally reliable Casino Rewards Group. This means that Casino Kingdom has as its sister sites, some of the oldest and most reliable online casinos out there such as Aztec Riches Casino, Captain Cooks Casino, Luxury Casino, and 25+ others.
Casino Kingdom comes with a medieval theme. With that it promises exciting dramas and luxury that characterized ancient kingdoms and their royalties. True to its theme, Casino Kingdom is positioned to treat its players as royalty. First, it comes with an appealing website. Secondly, it is characterized by extreme ease of use, starting with a signup process that is very easy.
Also, Casino Kingdom is powered by one of the best gaming software in the business and provides tons of high-quality entertaining games.
However, the gates of this entertainment kingdom of an online casino are not flung open to everyone. Like every other online casino, Casino Kingdom has country restrictions – a list of countries from which players are not accepted. Unfortunately, the United States is part of the restricted countries.
Is Casino Kingdom legit?
Every other day we hear reports of internet users ripped off by scam platforms. Thus, before using any online platform, especially an online casino that’ll require users to make deposits, it is wise to determine that it is legit. Thus, the big question here is whether Casino Kingdom is legit. The simple answer to that is “YES”.
Our first check of a legit online casino is legality. This is because it is very unlikely for a service that comes from a 100% legal company to be a scam. Thankfully, Casino Kingdom ticks this box. It is owned by Technology Services Trading Ltd, and is part of Casino Rewards Group. These are not just 100% legal companies, but some of the oldest and most reliable names in the iGaming world. Suffice it to say that companies of such profile will not be associated with a scam online casino.
Another check of a legit online casino is the test of time. This is because, most often than not, the scam services are short-lived. People who have been ripped off call out the scam houses; and they naturally shut up shop afterwards because they cannot survive the exposure. However, Casino Kingdom passes this test of time. It was established sometime in 2002, which means it has been operating for over one and a half-decade. Suffice it to say that no scam online casino can operate for that long.
A good check of a legit online casino is fairness. This is because players can have winnings only in an online casino that is fair. Thankfully, Casino Kingdom ticks this box. As proof of this, the casino has the audit seal of eCOGRA (eCommerce Online Gaming Regulation and Assurance). eCOGRA is a world-renowned casino auditor. It thoroughly tests a casino’s games; and it certifies only casinos found to have random gaming results (that is, houses where every player can have winning hands). Suffice it to say that a scam online casino cannot have the prestigious eCOGRA certification.
Another good check of a legit online casino is reputable gaming license. This is because a legit online casino should be well regulated. Thankfully, Casino kingdom ticks this box. It is licensed by Kahnawake Gambling Commission, UK Gambling Commission and the Malta Gaming Authority. First, a casino must meet certain strict restrictions to successfully obtain a license from these reputable licensing jurisdictions.
Also, the casino remains under the oversight of the regulators. Amongst other things, the regulators ensure that the casino continues to offer fair gaming and pay winners. Suffice it to say that it is inconceivable that an online casino that is licensed and under the oversight of some of the best regulators in the business is a scam.
Another fine check of a legit online casino is payouts. This is because, for any legit casino, there should be evidence of winners who have received payment. Thankfully, Casino Kingdom ticks this box. Like its sister sites, the website of Casino Kingdom has a “winners list” page where you’ll find information of its winners from the past 10 years.
If you look up independent platforms, you’ll also find winners of the casino and evidence of payment. Suffice it to say that scam stores do not actually issue payouts.
That said, with Casino Kingdom owned and operated being 100% legal, with it being an eCOGRA certified fair online casino, with it, licensed and under the oversight of some of the best regulators in the business, and with it having over a one and a half-decade record of providing gaming services and issuing payouts to winners, there is no doubt that it is a legit online casino.
Is Casino Kingdom safe?
To use an online casino, you’ll have to share sensitive data that include your personal details and your payment instrument details (e.g. credit card info). There’s no doubt that you’ll not want such sensitive information to leak out into the wrong hands. Thus, the ideal online casino should not only be legit, it should also be safe and ensure that users’ data is well protected.
Casino Kingdom does well in this regards. It employs the industry-standard technical data protection measure – SSL (Secure Sockets Layer) technology. The technology uses 128-bit encryption, which is the same security level used by top financial institutions. With this bank-grade security measure employed, you can be confident that your sensitive data is well protected.
It’s also worth mentioning that eCOGRA does more than tests a casino’s games for fairness. Its audit also covers a casino’s safety and security systems and processes. Thus, that Casino Kingdom is certified by eCOGRA shows that it is fair and safe.
This is the part of the review that examines the entertainment value of Casino Kingdom. Specifically, the review will examine the quality of gaming that Casino Kingdom serves, the ease of gaming afforded, and the variety of games available.
There’s no question that an online casino can only be as good as the software that powers it. Thus, a top-quality online casino must run on top-quality casino software. Thankfully, Casino Kingdom ticks this box. It is powered by the magical Microgaming.
Microgaming is easily one of the best names in the industry. Microgaming is the pioneer game studio in the industry but continues to be a leader. It develops games with features that are nothing short of magical – razor-sharp graphics, captivating sound effects, smooth game-play, and other top-quality effects. That said; with Microgaming powering Casino Kingdom, there is no doubt that the online casino offers the quality required for a magical gaming experience.
However, that Casino Kingdom is solely powered by Microgaming means that its players cannot have the multiplicity of software experience that a multi-software casino offers. That is, players in Casino Kingdom cannot have something different from Microgaming. Not that Microgaming is lacking in quality in any way.
However, the different software providers differentiate their platforms; so where different platforms are in a house, players can access these different exciting software tweaks.
Quality games will be meaningless if accessing them is difficult. Thus, ease of gaming is another important consideration when examining online casinos. In this regards, online casinos usually provide download games and Flash games.
Accessing download-based games requires downloading and installing the casino software to your device; while Flash games can be played instantly online using regular web browsers. Ideal online casinos usually provide both casino versions so that players can choose what best work for them.
Thankfully, Casino Kingdom provides ticks with this box. It provides both Download games and Flash games. So players in this kingdom of an online casino can choose to download the casino software to access featured games. Alternatively, they can access and play online games instantly from their web browsers.
Mobile friendly services have changed the use of the internet. No longer do users have to sit before their computers to enjoy online services. With mobile-friendly services, users can now simply bring out portable devices (like smart phones and tablets) and enjoy online services on the go – from everywhere and at any time. In modern times, online casinos are becoming mobile-friendly to allow players enjoy exciting casino gaming on the go.
Unfortunately, Casino Kingdom has not joined the mobile-friendly group. That is, Casino Kingdom cannot be accessed with mobile devices.
Just like a true kingdom will have everything to care for its subjects, this entertainment Kingdom of an online casino has everything allowing it to cater to the gaming needs of its members.
Like any entertaining online casino, Casino Kingdom provides a wide range of entertaining games. The games you’ll find in casino lobby number over 500, and cover every genre of online casino games – slots, table games, video pokers, and various games.
The spinning reels of slot machines have never ceased to dazzle. After spinning the reels, the thrills of watching and willing the reels to reveal a winning combination is arguably second to none. Thus, the ideal online casino will offer tons of virtual slot machines.
Casino Kingdom ticks this box as it offers hundreds of slot games. The slot machines you’ll find in the casino’s lobby number over 300. These include the classic 3 reel slots and the 5 reel video slots. One good thing with slot games is that they come with different themes so they’ll appeal to players of different lifestyle and interests. Whatever you like sporting events, fruity goodness, fantasy stories, adventures, etc, you’ll find slot games with an appropriate theme for your entertainment.
Slots have wrestled away the “most popular casino games” tag, but the classic table games remain the face of casinos. Ask Hollywood! Thus, the ideal online casino must feature a variety of classic table games.
Casino Kingdom ticks this box. In fact, many other online casinos can only wish for the collection you’ll find in this entertainment kingdom of an online casino. The collection of table games in Casino Kingdom starts with the classic card games. Blackjack rules this card section. You’ll find all the popular variants of this amazing game of 21, ranging from Classic Blackjack to Vegas Strip Blackjack. Fans of Pokers will also find the world-famous Texas Hold ‘em, and other types like Omaha, Seven Card Stud, and more. Different versions of the Asian card game (Baccarat’s) are also provided.
If you’re not a fan of the cards, you will find a seat at other tables in this entertainment Kingdom. There are tables for Roulettes. You’ll find the different variants of the game like American Roulette, French Roulette, European Roulette and more. There are other tables to enjoy dice games; for this Casino Kingdom provides Craps and Sin Bo.
If video slots are thrilling, and the classic card games offer their own classic thrills, what will you expect from games that project the best of video slots and poker games? Super duper is thrilling! Video Poker games are such games as they combine video slots and 5 card pokers. That said; the ideal online casino will offer this collection of super-duper thrilling games.
Thankfully, Casino Kingdom does not disappoint in this regards. It offers one of the largest collections of video pokers in the industry. This is thanks to being powered by Microgaming. It’s no secret that Microgaming has the largest collection of video pokers. Powered by Microgaming, Casino Kingdom is able to offer players this large collection.
The poker games are available in their various denominations: Single-hand poker, multi-hand Power Poker, and multiplier-enhanced Level Up Poker. You’ll find all the best video poker titles in the industry such as Deuces Wild, All Aces Poker, Jack or Better, and more.
The ideal online casino should offer more than the regular online casino games like slots, table games, and video pokers. So many other games are available that do not fit the mould of these regular games. These are often found in the “variety games” category; they include games like Keno, Scratch Cards, and Bingos.
Casino Kingdom being true to the entertainment kingdom that it promises to offer all of these various games.
Live Dealer Games
Online casinos are created as convenient ways for players to get the feeling of gaming in real brick and mortar casinos. However, while online games now feature realistic graphics and sound effect, they still fall short of giving the feeling of being in a real casino because they lack the human effect. Live Dealer games solve this by incorporating the human element in online casino games. The games are operated in the floor of real casinos and hosted by real humans. Thus, players playing live dealer games do not play virtual games; they get live-action streamed from the floor of a real casino.
Many more online casinos are offering Live Dealer games so as to give their players the feeling closest to being in the floor of real brick and mortar casinos. However, Casino Kingdom does not provide Live Dealer games.
Progressive Jackpot Games
There’s hardly a visitor to casinos that’ll not confess dreaming of hitting life-changing wins. Such wins are locked up in progressive jackpot games. By design, the jackpots of these games grow every time the game is played, as a part of each bet on the game is contributed to the jackpot. Thus, progressive jackpots can reach mind-boggling sums.
That said, the ideal online casino should offer a lot of progressive jackpot games. This is one area where Casino Kingdom does not disappoint. In fact, all Microgaming casinos are some of the best places for jackpot chasers to play. This is because Microgaming powers numerous online casinos; as such its progressives are fed by its numerous casinos, causing them to grow to large figures.
That said; being Microgaming-powered, Casino Kingdom offers the about 18 famous Microgaming progressive jackpot games. These range from conservative progressives (like Tunza Munni, Cash Splash, and King Cashalot) to huge progressives (like Mega Moolah, Major Millions, and Golden Princess).
While many of the progressive jackpot games are slots, there are also progressives attached to video pokers and the table games. These include Jackpot Poker, Lucky 7’s, and Roulette Royale. This is a good means because even if you are not a fan of the spinning reels, you can still chase the mind-boggling jackpots while playing your favourite games.
This is the part of the review that examines whether Casino Kingdom is rewarding. Specifically, the review will examine the bonuses that Casino Kingdom has for its players, as well as the conditions that come with such bonuses.
Casinos everywhere always have the edge. Thus, as a player, it’s not out of place to expect something from the casinos. Thankfully, the casinos know how much this means to players, and they respond by rewarding players with bonuses. These bonuses are simply free money which players can use to play games for the chance to win real money. Everyone will want as much free money as possible, so players gravitate to online casinos that offer regular and big bonuses.
Casino Kingdom also has free money offers for its players. Like everyone else, this starts with a welcome bonus for free players and a loyalty package for existing players.
Casinos use the welcome bonus to draw new players. The welcome bonus is what new players in a casino get as a reward for joining the particular casino instead of its competitor. Thus, for the welcome to have its desired effect of drawing new players, it should be attractive.
In this regards, Casino Kingdom advertises that it has an exciting bonus for new players. Its welcome bonus is 100% up to €77. The casino calls this a “great bonus” and an “exciting bonus”. May be it is exciting because getting anything free is. However, in our opinion, it is not a great welcome bonus that we’ll want.
For example, many other casinos out there offer 3-figure and 4-figure welcome bonuses; others even have their welcome package staggered to cover numerous deposits. But this Casino Kingdom only offers €77 redeemable only from the first deposit. It’s not hard to see that this welcome bonus of Casino Kingdom pales in comparison to the welcome offers of many other online casinos, including many sister sites of Casino Kingdom in the Casino Rewards Group.
While the size of the offer may not overly excite, there is the consolation that the full value of the bonus can be redeemed. This is a big deal to us because in many online casinos that advertise huge welcome bonuses, players who join find that redeeming the full value of the bonus is nigh impossible because large single deposits are required. However, in this entertainment kingdom of an online casino, the welcome bonus is a 100% match bonus, so redeeming the full €77 of the welcome bonus requires a deposit of only€77.
As mentioned earlier, a casino’s welcome bonus can only be redeemed by new players. In the case of Casino Kingdom, after the first deposit, players lose their new player status. However, because players will always want to have freebies, the ideal online casino should offer other bonuses.
These usually come in the form of match bonuses, no-deposit bonuses, and cash backs. A match bonus is a cash bonus that a player can redeem after making a deposit; a no-deposit bonus is a cash bonus that is made available to players even without making deposits; while a cashback is a percentage of money that a player loses that is credited to the cash account of the player. The online casinos that are generous with the bonuses always feature one or more of these other bonuses.
However, at the time of writing this review, we didn’t find any of these bonuses in the promotions page of Casino Kingdom. In this respect, Casino kingdom is identical to its sister sites (the other casinos in the Casino Rewards Group). These casinos give force to their welcome bonus, while other bonuses are found lacking.
With the Casino Kingdom having a relatively small welcome bonus, and not regularly featuring other bonuses, it is safe to say that the casino is not generous with the bonuses.
However, being in Casino Kingdom can be rewarding for everyone. This is because the casino enters all its players into the Casino Rewards loyalty program. This program is a 6-tier program that rewards players simply for playing real money games in the casino. You earn loyalty points as you play. You level up by earning the required points, to open up sweet benefits that include special offers, special birthday gifts, priority support, and more. Also, points can be redeemed for casino bonus money. The redemption rate is 100 points = €1.00, and the redemption threshold is 1,000 points (that is €10.00).
Bonus conditions can squeeze the juice out of a casino bonus. Thus, while examining the size of casino bonuses, it’s also important to consider the conditions that come with these. Some of the bonus conditions to always check are: bonus wagering requirement, games contribution to play-through, and maximum bet amount when playing through a bonus.
Bonus Wagering Requirement
Because casino bonuses are sticky, after redeeming a bonus, players must wager a particular amount (called the bonus wagering requirement) before they can withdraw the bonus or any winnings from it. Thus, players gravitate towards online casinos that have bonus wagering requirement that is relatively low.
Casino Kingdom is like many of its sister sites in this regards. The first deposit bonus is subject to a 60 times wagering requirement, while other bonuses are subject to a 30 times wagering requirement.
This means that if the full €77 of the welcome bonus is redeemed, before withdrawals can be made, you’ll have to place bets up to €4,620 (that is 60 X €77). Wagering €4,620 or more just to clear a €77 bonus is not a good proposition. This high wagering requirement of the first deposit bonus is another reason we were not very excited by the welcome bonus. Playing through the bonus and getting cleared for withdrawal will be relatively difficult because of the high amount needed to be wagered.
Thankfully, all other bonuses have a relatively low bonus wagering requirement (30 times bonus amount). Thus, if a €77 bonus is redeemed at any other time, getting cleared for withdrawals requires wagering totalling only €2,310. That is reasonable!
To put the BWR of Casino Kingdom into perspective; in our opinion, the industry average BWR is 40 times bonus amount. With this, it’s clear to see that the BWR of Casino kingdom is relatively high for the first deposit, while it is relatively low for other deposits.
Games Contribution to Play-through
Also, how fast players can clear bonuses to get cleared for withdrawals depending on the games they play. This is because casino games do not contribute equally to wagering when playing through a bonus. Also, the higher the contribution of games to wagering, the easier/ faster it’ll be to clear a bonus.
For example: consider the example above about wagering €4,620 in order to clear the €77 first deposit bonus. This is only possible when playing games that contribute 100% to play-through. If all games played when the bonus is active contribute only 50% to wagering, clearing the bonus will require wagering totalling €9,240; also if games played contribute only 10% to wagering, clearing the bonus will require wagering totalling €46,200. This means the lower the contribution of games, the more you’ll spend wagering (and the longer you’ll have to wait) to clear the bonus and be able to make withdrawals. Thus, the ideal online casinos will have games with a relatively high contribution to wagering.
Thankfully, Casino Kingdom (and its sister sites in the Casino Rewards Group) does well in this regards. It has games with the following contributing percentages:
- 100% – Slots and Parlor Games
- 50% – Table Poker, Casino War, and Sic Bo
- 10% – All Blackjack (except Classic Blackjack), Baccarat, and Craps
- 2% – Classic Blackjack, all Video Pokers (except All Aces Video Poker), Caribbean Draw Poker, Texas Hold ‘em, Bonus Poker Gold, Triple Action Hold ‘em Poker Gold, and all Roulettes
- 0% – All Aces Video Poker
The superiority of this is in the non-slot games. For example, in the Casino Kingdom, the contribution of table pokers to wagering is 50%, but in many other houses, the contribution is only 8%. Also, games like Sic Bo, Craps, and Baccarat all contribute 50%, 10% and 10% to wagering respectively, but in many other houses, these games do not contribute to wagering.
The only games that do not register a relatively high contribution in Casino kingdom (and its sister sites) is Roulette. The French classics contribute only 2% to wagering here, but in many other casinos, the contribution is 8%.
That said; Casino Kingdom is a good destination to play with bonuses because with games contributing relatively higher to wagering, it’ll be relatively easier to clear bonuses in this house.
Maximum Single Bet
You’ll also want to consider the maximum single bet you can place when a bonus is active. If this is too low, meeting the bonus wagering requirement will be difficult, because a lot of individual hands will need to be played.
However, you’re in luck in Casino Kingdom. When a bonus is active, the casino says players can play individual bets less than 25% of the bonus amount. This is a relatively good single bet cap, as it is relatively huge and flexible.
This is one of the parts of the review that examines the ease of using this entertainment kingdom of an online casino. Specifically, this review will examine the process of depositing money into the casino account, and the process of withdrawing winnings from the casino.
To use Casino Kingdom (or any other online casino), after registering and creating an account, you’ll have to deposit money into the account. No one will want to have a frustrating deposit experience, so it’s important to consider whether the online casino supports a wide range of deposit options, have fair deposit limits, and features fast processing of deposit transactions.
If a wide range of deposit options is supported, players are more likely to find a convenient option to load their account. So the ideal online casino should support many convenient deposit options. Casino Kingdom does well in this regards.
Like its sister sites, it support options that include credit/ debit cards, e-wallets, and direct bank transfers. The full range of supported options is Mastercard, Visa, EcoPayz, Qiwi, InstaDebit, Visa Electron, Maestro, PaySafecard, EntroPay, Kalibra Card, ClickandBuy, Abaqoos, Ukash, Nordea, POLi, PayPal, Skrill, Neteller, GiroPay, Euteller, EZI-Pay, eKonto, Moneta, Neosurf, EPS, Swedbank, Trustly, Przelewy24, eChecks, and Direct Bank transfer.
With this long list of deposits options, players will be able to conveniently load their accounts no matter where they may be resident. However, it may disappoint some that none of the crypto currencies is supported.
No one likes limits; thus, where they exist they should be fair. Players will want the minimum deposit limit to be very low so that those with low budgets can also make deposits that’ll qualify them to enter this entertainment kingdom for casino gaming. Casino Kingdom does not offer the rock-bottom minimum amount that we’ll want. The minimum deposit amount it allows is €20. This is relatively high, as it is twice the minimum deposit amount of many other online casinos (including some of its sister sites).
At the opposite end of the pole, players will want the maximum deposit amount to be as high as possible so that high rollers can make the large deposits that their high rolling requires. Casino Kingdom does relatively well in this regards. Its maximum deposit amount is €2,000 per day.
Deposit Processing Time
The ideal online casinos should process deposit transactions swiftly so that players can have deposited funds in their casino account ready to be used for gaming. Casino Kingdom also does not disappoint here. With many of the deposit options, transactions are instantly processed.
Any legit online casino should feature withdrawals. No player, after managing to have winnings, will want a frustrating experience when attempting to request payment. Thus, it’s important to consider whether the online casino supports a wide range of withdrawal options, have fair withdrawal limits, and is characterized by fast payouts.
If a wide range of withdrawal options are supported, players are more likely to find convenient options for receiving payment. So the ideal online casino should support many convenient withdrawal options. Casino Kingdom also does well in this regards. Its withdrawal options are not as many as its deposit options, but the cover the range of credit/ debit card, e-wallets, and bank transfers. The supported withdrawal options are: Mastercard, Visa, EcoPayz, Visa Electron, Maestro, PaySafecard, EntroPay, Kalibra Card, ClickandBuy, PayPal, Skrill, Neteller, EZI-Pay, Checks, and Direct Bank transfer.
Though, the crypto currencies are also missing from this list, you’re sure to find convenient options to receive your payment no matter where you may be.
Withdrawal limits should also be fair. Minimum withdrawal limits are made so that players win up to an amount before withdrawals can be made. Players everywhere want minimum withdrawal limit to be as low as possible, so that they’ll not have to wait too long to meet withdrawal threshold. Casino Kingdom does well in this regards.
Its minimum withdrawal amount is €50. This is relatively low. It’s the minimum amount that many other online casinos allow. However, know that when withdrawing using Direct Bank Transfer, you cannot withdraw less than €300.
At the other end of the pole, maximum withdrawal limits so that players don’t cripple the online casino. Yes, no matter your balance, casinos won’t allow you to withdraw a really large amount at once, as that can have a crippling effect. Large winnings will have to be gotten as multiple withdrawals over a period, with each withdrawal not exceeding the maximum withdrawal amount.
That said; players everywhere will want the maximum withdrawal amount to be as high as possible, so that withdrawing large winnings will not take too long. Unfortunately, Casino Kingdom is not a shining example in this regards. Its maximum withdrawal amount is €4,000 per week. This is a relatively low amount. Thus, withdrawing a really huge win from Casino Kingdom will take several weeks of single €4,000 withdrawals.
Knowing that an online casino is legit and pays is not the end of it. Players will want their payment to arrive fast. Thus, the ideal online casino should not only pay, but pay fast.
In our opinion, when it comes to payout speed, Casino Kingdom does relatively well; but it could have done even better than it does if not that it is tethered by one policy of the Casino Rewards Group. The policy is to hold withdrawn funds pending for 2 working days. This happens in all casinos of the Group. It when these 2workings days are over that processed payouts are issued. However, once on the move, payments reach players relatively fast. Depending on the chosen withdrawal method, issued payment reach players as follows:
- e-Wallets take 1 to 3 working days
- eChecks take 2 to 3 working days
- Credit cards take 3 working days
- Direct Bank Transfer take 6 to 10 working days
Thus, if not for the 2 days that payments are held, payment from Casino Kingdom will be clocking lightning speed. However, with withdrawals held for 2 days, many players who select the e-wallet options can still get paid in 3 working days. Thus, while the policy of holding withdrawals delays payment, because payment moves with lightning speed when released Casino Kingdom still manages to do some-what well in this regards.
However, in many circles, this policy of holding withdrawals pending is seen as predatory. This is because the casino holds withdrawn funds pending to allow players to reverse withdrawals and continue playing with the funds. Unfortunately, many players who do this end up losing the funds back to the casino. Thus, the policy not only delays payment, but it can also make players who would’ve come out with something come out empty.
Customer Support Service
One indisputable fact of life is that “things must go wrong”. Thus, when checking out online casinos, an important consideration should be whether it provides a customer support service that’ll effectively handle the issues, complaints, questions, etc that players will have.
Casino Kingdom is also identical to its sister sites in this regards. If the assistance you need answers, you may start from the FAQ page in its website. The FAQ holds short articles that answer many of the questions that players will have. These cover topics that range from getting started to getting paid and everything in between.
However, if the assistance you need requires directly contacting a support Rep, the casino supports an email service and Live Chat. To use the email service, simply send your submissions to the email address: firstname.lastname@example.org. To use the Live Chat, you’ll have to open the casino and navigate to the “Contact us” page.
This entertainment kingdom of an online casino prioritizes support. As such, the support service is available round the clock (24/ 7), and responses to support submissions is fast. For example, the Live Chat provides instant feedback; where you have to wait to be connected to an agent, this is usually within a minute. Also, the email response is typically within 24 hours; many times email feedback is even received within an hour.
Casino Kingdom is one of the casinos parts of the Casino Rewards Group; it says that it provides an all-encompassing online gaming experience. It sure lives up to that. Powered by the excellent Microgaming Viper software, it provides magical online casino games featuring high-quality graphics, sound, game-play, and more. With over 550 games covering all titles whatever you play is available including huge progressive jackpot games.
Also, gaming flexibility is offered with download-based games or web-based games. One big drawback is that mobile gaming is not supported. Players who want the human element in casino games will also not like that Live Dealer games.
While this entertainment kingdom has a strong game offering to tick the entertainment box, its bonus offering is not so strong. The welcome bonus is relatively small (only up to €77), and there are not many other bonuses after this.
Also, clearing the first deposit bonus will be relatively difficult as its wagering requirement is relatively high (60 times bonus amount). Fortunately, if you cross the first deposit bonus hurdle, you’ll find that it is relatively easy to clear other bonuses, as they are subject to a relatively low wagering requirement (30 times bonus amount).
You won’t have problems with finding a means to load your account or get paid because Casino Kingdom supports many convenient deposit and withdrawal options. However, the limits could be better. At €20, the minimum deposit bonus is a tad high; while at “€4,000 per week” the maximum withdrawal limit is a tad low.
Another drawback with getting paid is that payment is not super quick because of the policy of holding withdrawn funds pending for 2 working days. However, being that Casino Kingdom is fully licensed by top casino regulators and certified fair by eCOGRA, it can be trusted as a house where players can have winnings and will be paid.
Lastly, if you need assistance, Casino Kingdom has a responsive support service that is available 24/ 7, and can be reached via email and Live Chat.
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- Fully licensed by top regulators like the Kahnawake Gambling Commission, the UK Gambling Commission, and the Malta Gaming Authority
- Employs 128 bit SSL encryption and is certified safe by eCOGRA
- Powered by Microgaming allowing it to offer magical games with excellent graphics, and other high-quality effects
- Casino games are accessible instantly via web browsers and via download
- Provides over 550 online casino games that include slots, table games, video pokers, and live variety of games
- Provides the full range of Microgaming progressive jackpot games including Mega Moolah
- Players are automatically entered into the Casino Rewards Loyalty program
- It’ll be relatively easy to clear bonuses because the bonus wagering requirement, which 30 times bonus amount, is relatively low (albeit from second deposit bonus)
- Supports a wide range of convenient deposit and withdrawal options
- 24/ 7 customer support is available via email and live chat, and the service is very responsive
- Does not accept US players
- Solely powered by Microgaming, so players cannot experience different gaming software
- Does not provide Live Dealer games
- Mobile gaming is not supported
- The welcome bonus (100% bonus up to €77) is relatively small
- Not many other bonuses after the welcome bonus
- The first deposit bonus is subject to a relatively high play-through requirement, which is 60 times bonus amount
- Minimum deposit limit, which is €20, is relatively high
- Maximum withdrawal limit, which is €4,000 per week is relatively low
- Payment is delayed because of a policy of holding withdrawals pending for 2 working days