Busterbanks Casino advertises with the statement: “Bust the bank and take home the big wins at Busterbanks Casino”. This means it is not an online casino that stops at providing you topnotch entertainment.
Rather, it is saying it is an online casino that provides you opportunities to hit casino wins; not just small wins to keep your bank account smiling, but massive news-making wins that’ll blow your bank account.
The question is whether this is just some sweet-talking, or whether Busterbanks Casino is really a top gaming destination that provides top notch online casino gaming entertainment as well as opportunities to hit massive life-changing wins.
That is, does Busterbanks Casino provide a variety of quality online casino games? Does its game collection include a rich variety of jackpot games, especially the massive progressive jackpot games? Does Busterbanks Casino offer top services that we’ll expect of the ideal online casino (such as effective support, easy and fast transactions, etc)? In the first place, is Busterbanks Casino legit?
This Busterbanks Casino review will examine Busterbanks Casino in order to provide the information that will help you answer these questions and more. The review is structured as follows:
- Busterbanks Casino: at a glance
- About Busterbanks Casino – What is Busterbanks Casino, Operator and Licensing, Is Busterbanks Casino legit, Is Busterbanks Casino safe, Who can play
- Game Offering – Software, Games Selection, Are there Jackpot Games, Practice Play
- Promotions
- Banking – Deposits, Withdrawals
- Customer Support Service
- Conclusion
Busterbanks Casino – at a glance
| Website | www.busterbanks.com |
| Description | Launched as a Payn’Play online casino, but also functions as a regular online casino |
| Founded | 2020 |
| Operator | Mozebra Limited and Bethard Group Limited |
| Licensed | Malta Gaming Authority (MGA) |
| Software | 40+ software providers including NetEnt, Microgaming, Betsoft, iSoftbet, NYX, Pragmatic Play, Blueprint, NoLimit City, Red Tiger, Yggdrasil, etc |
| Casino Version | Instant Play, Mobile |
| Game Selection | 1,000+ games include Slots and Live Casino games, and a few table games and video poker |
| Jackpot Games | 40+ including progressives like Mega Moolah, Mega Fortune, Hall of Gods, etc |
| Promotions | None (no welcome bonus, no reload bonuses, no loyalty program) |
| Banking Options | Visa, Mastercard, Trustly, PaysafeCard, Zimpler, Sofort, Skrill, Neteller, and MuchBetter |
| Banking Limits | Minimum deposit: $10, Minimum withdrawal: $20 |
| Customer Support | Email (support@BusterBanks.com) and Live Chat |
About Busterbanks Casino
This first part of the review examines whether Busterbanks Casino is a legit and safe online casino. Specifically, it’ll examine the casino’s background, licensing, security detail, and more.
What is Busterbanks Casino?
Busterbanks Casino was launched as a Payn’Play online casino. These are online casinos where creating a casino account is not required before you can start playing games. You only have to reach the casino website, and click the “Play here” button. This will direct you to make a deposit using BankID, and then you can start playing. Thus, the real Payn’Play casinos do not have the “register/ create account” button or the “sign in” button.
However, Busterbanks Casino has “create account” and “sign-in” buttons. This is because Busterbanks Casino now allows players from many countries of the world to join by creating accounts. So, Busterbanks Casino is best described as a hybrid online casino that can be used in some territories as a Payn’Play online casino but can also be used in other territories as a regular online casino.
Busterbanks Casino comes with a bank bursting theme. The casino projects a fictional action hero (which it calls Mr. Buster). The axe-wielding bearded character is a gentleman who loves to bust banks everywhere he goes; and he is willing and ready to show you the way to bursting banks.
However, Mr Buster is no criminal. He burst banks via casino gaming (hitting massive wins), and he can take you to the best games for doing the same.
Busterbanks Casino comes with the minimalist design that characterizes the Payn’Play online casinos. For example, the homepage is not cluttered with pictures of games. Rather you’ll find tabs for Casino and Live Casino, which will take you to the game offering.
The exciting theme of Busterbanks and its simple but attractive design make for an appealing website.
Operator and Licensing
Busterbanks Casino is one of the newest kids on the block, as it was launched at the end of the first quarter of 2020. Newness is not a virtue in the fields of online casino gaming; as players are more comfortable with an experienced brand that has stood the test of time.
However, the team behind Busterbanks Casino is very experienced; and has stood the test of time. Busterbanks Casino is operated by virtue of a white label agreement between Mozebra Limited and Bethard Group Limited. The latter is one of the world’s most reputable operators of gambling sites. Crucially, Busterbanks Casino is licensed by the Malta Gaming Authority.
Is Busterbanks Casino legit?
The “legit question” is one of the most asked in cyber space. This is for good reason; there are just too many scam artists using different fronts to scam the unsuspecting. Thus, except you’ll have no qualms about losing your deposits or being refused payment, you should make sure that an online casino is legit before playing in it.
That said; the big question is whether Busterbanks Casino is legit. Thankfully, we can give a straightforward answer to that. Yes, Busterbanks Casino is a legit online casino. This position is informed by the following:
- Operator Profile – An online casino that has 100% legal and reputable operators is less likely to be scam and more likely to be legit. Thankfully, Busterbanks Casino ticks this box. As mentioned earlier, it has Mozebra Limited and Bethard Group Limited as its operators. These are 100% legal companies that are fully registered in Malta. The former (Mozebra Ltd) has registration number C72296 and registered office at SOHO St. Julian’s – Edge Water Business Complex, Elia Zammit Street STJ 3150 St Julian’s, Malta; while the latter (Bethard Group Ltd) has registration number C69565 and registered office at Triq Paceville Avenue no. 6, St Julians STJ 3109, Malta. The Bethard Group, in particular, is a highly reputable operator; and it has a number of other legit gambling sites to its name. With this operator profile, Busterbanks Casino is more likely legit than scam.
- Licensing and Regulation – An online casino that is licensed by a reputable casino regulator is definitely legit. Thankfully, Busterbanks Casino ticks this box. As mentioned earlier, it is licensed and regulated by the Malta Gaming Authority (MGA). Suffice it to say that if an online casino shows the MGA seal of certification which when clicked redirects you to the MGA website to view the licensing certificates, it is legit. The MGA seal is a sure-fire sign of legitimacy because the gaming commission has stringent requirements that not many online casinos can meet. More importantly, these requirements include those that assure that the casino will provide fair gaming, and that it has the financial strength to pay winners. Thus, with Busterbanks Casino licensed by MGA, you can be sure: that it is a fair online casino where players can actually win games, that players’ deposits are safe, and that winners will be paid. MGA is one regulator that comes down hard on its casinos that err. It also helps in the resolution of casino-player disputes; and the record shows more player-friendly settlements. That said; when playing in Busterbanks Casino, should issues arise, you’ll not be at the mercy of the casino. With the MGA gaming license of Busterbanks Casino meaning it is so well regulated, there’s no doubt that it is legit.
We understand it if you are not comfortable with joining an inexperienced newbie of an online casino. However, while Busterbanks Casino is a newbie; it is not by any means inexperienced, as it is backed by massively experienced and highly reputable robust operators. If you also add that it is licensed and regulated by the player-friendly MGA, then all questions about its legitimacy can be put to rest.
Is Busterbanks Casino safe?
Using an online casino will call for submitting some sensitive information. When using Busterbanks Casino as a Payn’Play online casino, you’ll submit less sensitive information; but if you’ll create and play using an account, you’ll have to submit names and contact details when registering, and you’ll have to submit payment instrument data (e.g. credit card information) when depositing.
You’ll not want such data leaking out to unauthorized persons. So the ideal online casino should be safe, in ensuring that users’ sensitive data is well protected.
Thankfully, Busterbanks Casino ticks this box. It uses SSL (Secure Sockets Layer) technology. This is the gold standard in keeping safe online data. The SSL technology uses bank-level encryption protocols, and then transmits the data through private channels.
Thus, it’s difficult for you sensitive data to be intercepted; and even if intercepted, it will be in scrambled form that cannot be read. With Busterbanks Casino using this bank-grade SSL technology, there’s no doubt that it is a safe online casino.
Who can play in Busterbanks Casino?
Everyone will want those opportunities to bust the bank and go home with the big wins. However, Busterbanks Casino does not give everyone those opportunities. Just like every other legit online casino, Busterbanks Casino has country restrictions. It does not allow players from the restricted countries.
These countries are: Afghanistan, Algeria, Angola, Anguilla, Antarctica, Antigua and Barbuda, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Belarus, Belgium, Benin, Bermuda, Bhutan, Bolivia, Botswana, British Indian Ocean Territory, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodza, Cameron, Cape Verde, Cayman Islands, Central African Republic, Chad, China, Christmas Island, Cocos Islands, Colombia, Comoros, Cook Islands, Costa Rica, Cyprus, Czech Republic, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, El Salvador, Equatorial Guinea, Egypt, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Ghana, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Helena, Honduras, Hong Kong, Hungary, Indonesia, Iran, Iraq, Israel, Italy, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Lebanon, Lesotho, Liberia, Libya, Macau, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Moldova, Montserrat, Mozambique, Myanmar, Nauru, Netherlands, New Caledonia, Nicaragua, Niue, Norfolk Island, North Korea, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Philippines, Portugal, Puerto Rico, Reunion, Russia, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Saudi Arabia, Sierra Leone, Singapore, Slovakia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Helena, Sudan, South Sudan, Suriname, Swaziland, Switzerland, Syria, Taiwan, Tajikistan, Togo, Tokelau, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Ukraine, United Kingdom, United States, Uzbekistan, Vanuatu, Venezuela, Virgin Islands, Wallis and Futuna Islands, Western Sahara, Yemen, and Zimbabwe.
It should be said that unlike some online casinos where players from restricted countries cannot join at all; in Busterbanks Casino, players from these restricted countries will be able to join, deposit, and play. However, any winnings gotten will be confiscated.
About Busterbanks Casino – Rating and Summary
We’ll rate this section of Busterbanks Casino 9/ 10.
Busterbanks Casino satisfies two worlds. Depending on your territory, it is available as a Payn’Play online casino where you don’t need to register and create an account to play, and as a regular online casino where you can create and play with a casino account.
It comes with a simple but sophisticated design that makes for an easy to use the website. It also uses an exciting theme that invites members to come along to bust banks and haul home massive sums.
More importantly, Busterbanks Casino is legit. Backed by 100% legal and highly reputable operators (Mozebra Ltd and Bethard Group Ltd), and licensed by a highly reputable regulator (MGA), there’s no doubt that it is legit. Also, it uses industry-standard data encryption protocols, so there’s doubt that it is safe.
Busterbanks Casino misses out on a perfect score in this section because of its long list of restricted countries. Everyone wants the opportunity to bust the bank and go home with big wins, so we’ll want more persons given this opportunity.
Game Offering
Casinos are entertainment houses. So the ideal online casino should provide top notch entertainment. This part of the review examines whether Busterbanks Casino is the go-to place for online casino entertainment. Specifically, it’ll examine the quality and variety of games, the gaming flexibility afforded, and more.
Software
The quality of games and the gaming flexibility are borne by the casino software. Thus, any examination of game offering should start with the software that powers the casino.
Software Provider
In this regards, Busterbanks Casino employs the services of over 40 game developers. These include: Authentic Gaming, Betsoft, Big Time Gaming, Blueprint, Booming Games, Elk Studios, Endorphina, Evolution Gaming, Fantasma, Foxium, Fuga, Gaming 1, Gamomat, Inspired Gaming, iSoftbet, Iron Dog, Just For The Win (JFTW), Kalamba, Leap Gaming, Lightning Box, Microgaming, NetEnt, NextGen Gaming, NoLimit City, NYX, PG Soft, Playson, Pragmatic Play, Push Gaming, Quickspin, Red Tiger, Relax Gaming, Scientific Games, Side City, Sthlm Gaming, Thunderkick, Yggdrasil, and Wazdan.
In the field of online casino games development, these are the big and small players. All the very best game developers are featured, as well as some less popular ones.
These brands employ cutting edge technology to create games with the best graphics, animations, themes, and many more top quality features. That said; there is no doubt that Busterbanks Casino ticks the quality box.
That Busterbanks Casino is powered by a variety of gaming providers means that it is able to offer a variety of software experiences. That is, if you have a preference for a particular gaming software, you’re very likely to find it featured. Also, if you’ll want to enjoy the features of different gaming softwares in a house, Busterbanks Casino makes a fine destination.
Gaming Flexibility
Busterbanks Casino is compatible with mobile devices. This means you can enjoy the bank bursting online casino gaming action home using your PCs, or on the go using tablets or smart phones. Mobile compatibility gives the flexibility and convenience of playing games from wherever and whenever.
There are places where your PC will not go with you, but where your mobile devices will go; and there are situations where operating your PC will not be convenient, but where you can conveniently operate your mobile device. To enjoy online casino gaming in those places and situations; the mobile-friendly Busterbanks Casino will be there for you.
Busterbanks Casino also gives the flexibility of playing games directly online from a web browser. That is, you do not have to download and install a casino app to your device before you can access its games. Rather, using a web browser in any device, you can reach the casino and play games directly from its servers.
This in-browser Instant Play mode of play gives swift access to casino games, as you do not have to download before playing. Also, it gives the flexibility of playing casino games from different devices.
Game Selection
The crux of any examination of game offering is the games offered. Thus, this part looks at whether Busterbanks Casino has the number and variety of games that’ll serve top notch online casino entertainment.
In terms of game number, Busterbanks Casino offers over 1,000 online casino games. Not many online casinos can lay claim to having up to 1,000 games. Thus, Busterbanks Casino is relatively well stocked. In terms of game variety, Busterbanks Casino advertises as being a destination for Slots and Live Casino games.
- Slots
Slot games are the rave of the moment. This is not surprising as these games are super thrilling games that have relatively large potential payouts, and yet are super easy to play. Thus, the ideal online casino should have slots in abundance. Thankfully, Busterbanks Casino ticks this box. It has over 900 of the spinning reels, drawn from many of the best creators out there.
You’ll find everything; from the pure 3 reel classics, to the latest video slots which features multiple paylines and exciting features like Wilds, Scatters, multipliers, and more. Some of the top slot titles in Busterbanks Casino are: Asgard, Gold Rush, 1429 Uncharted Seas, Mermaids Millions, Break Da Bank Again, Jurassic Park, Starburst, Jumanji, Zeus, Valhalla, Ted, Fruit Zen, Raging Rhino, Dead or Alive, The One Armed Bandit, Vikings Go To Hell, Safari Gold Megaways, and more.
With each and every of the so many slot games in the casino lobby having a unique theme, you are sure to find a slot game that matches your interest/ taste. As can be seen from the titles, some are inspired from TV series and blockbuster movies; while others are inspired by: history, ancient civilization, animals, fruits, space, the oceans, the jungle, action/ adventure, sports, and more.
- Live Casino Games
Busterbanks Casino offers live dealer games. These are simply live versions of classic casino games like Blackjack, Roulette, and more. That these games are live versions means they are not virtual casino games. Rather, they are operated, using real props, by a professional human dealer, in the floor of a brick and mortar casino. Video streaming technology brings the live-action in real time to the player, along with an interface that allows participation in the game and interaction with the live dealer. Thus, with Live Casino games, despite the convenience of playing online, players get the experience of playing real casino games from the floor of brick and mortar casino.
Thankfully, since Busterbanks Casino has live casino games, its players are able to experience the feeling of playing games from the floors of brick and mortar casinos without having to forgo the convenience of online gaming.
The Live Casino is powered by Evolution Gaming and Authentic Gaming. These developers lead the way in the fields of live dealer games, so there are no questions about the quality of the video and audio streams or the gaming interface.
Some of the Live Dealer games you’ll find in the lobby are: Dream Catcher, Side Bet City, Lightning Dice, Monopoly Live, Deal or No Deal, Live Football Studio, Dragon Tiger, Live Lightning Roulette, Blaze Roulette, Live Speed Roulette, Super Sic Bo, Infinite Blackjack, Live Blackjack, Live Baccarat, Double Hand Casino Hold ‘Em, and more.
Busterbanks Casino will have you believing that the only game types it offers are slots and Live Casino games. This is because the homepage has tabs for only casino and live casino; and clicking the casino tab will take you to the slot offering, and clicking the live casino tab will take you to live dealer games.
However, you’ll find that the Live Casino page holds more than the live dealer games. There are also sections for table games and virtual sports.
The table games section holds the regular casino classics. Finding only slot games upon opening the “Casino” tab, we were ready to shoot down Busterbanks Casino. This is because, in our opinion, a house that does not provide the classic casino games cannot be called a casino.
From the very beginnings of casinos, players have been taking seats at the tables for heart-pumping gaming entertainment. The lure of the classic table games is that you can choose between games of chance and games of skill where you can affect the outcome.
Thankfully, Busterbanks Casino has both games of chance and strategy for fans of the table games. If you like the cards, you’ll find Blackjacks (Blackjack 5 Box, Blackjack Classic), Baccarat, and Table Poker (Casino Hold ‘Em). If you’ll rather spin the classic French wheel, you’ll find European Roulette, 20p Roulette, French Roulette, Roulette Classic, and Golden Chip Roulette.
For good measure, Jacks or Better is thrown into the table games section. This is a game usually found in the “Video Poker” section of online casinos. The video pokers are many players’ favourite because they combine thrills of video slots and thrills of poker games for super duper fun. It is good that Busterbanks Casino also features the hybrid game; but it’s utterly disappointing that only one is featured.
That said; while enthusiasts of the spinning reels will find great pleasure in Busterbanks Casino, enthusiasts of the classic table games and video pokers will be very disappointed with the options available. Busterbanks Casino is even a no-no for players that fancy lottery style games – Bingos, Scratch cards, etc.
The virtual sports section allows you to bet on your favourite sports. However, this is not real sports betting where you’ll wait for the games to be played out in real life. Rather, gaming results are instantly generated by computer algorithm. Thus, virtual sportsbetting is simply fast-paced sportsbetting.
The Busterbanks Casino Virtual Sports section is powered by Leap Gaming. You’ll be able to bet on Virtual Trotting, Virtual Speedway, Virtual Horses, Virtual Greyhounds, Virtual Football, Virtual Cycling, Instant Football, Virtual Tennis, and more.
Are there Jackpot Games
Yes, there are many jackpot games in Busterbanks Casino. If all will say it unashamedly, you’ll find that it is the jackpot games that take people to casinos. These games give the real chance of using a small amount (say one dollar) to win a huge amount (say hundreds of thousands or even millions of dollars).
That said; the ideal online casino should provide many jackpot games. Thankfully, Busterbanks Casino does not disappoint in this regard. It has 40+ jackpot games, which include some of the biggest progressive jackpot games in the industry.
These progressives are connected across a network of casinos; meaning that every time the game is played in any of the casinos in the network, the jackpot amount increases. Thus, before the jackpot is won; the prize can get to massive life-changing sums. For example, as of writing this review: Mega Moolah has grown to $4,272,429.21; Hall of Gods has grown to $2,077,607.61; Mega Fortune has grown to $1,783,503.18; and Arabian Nights has grown to $729,308.28.
This shows that Busterbanks Casino lives up to its bank bursting theme. With these massive progressives, you can really chase the mega bucks. Other jackpot games in the house include: Divine Fortune, Ozwin’s Jackpots, Joker Millions, Treasure Nile, Jackpot Jester 50,000, Mega Joker, Empire Fortune, and more.
Is Practice Play Possible
Yes, it is. Sometimes players want to be able to try out games before they wager on them. In the brick and mortar casinos, this is not possible. But in many online casinos, including Busterbanks Casino, it is very possible.
Clicking the play button on any of the featured games opens the practice play mode. You’ll then receive practice money with which you can play the game. You’ll get gambling thrills without having to commit real money. Thus, you can enjoy online casino gaming without the risk of losing money. However, wins from practice play also cannot be withdrawn. Though it is strictly for fun, Practice play is important for players that’ll want to get familiar with games before wagering on them.
Game Offering – Rating and Summary
We’ll rate the Game Offering of Busterbanks Casino 8/ 10.
Busterbanks Casino has quality online casino games supplied by a variety of developers that include some of the industry’s finest. There’s also the convenience of playing games on the go using mobile devices, and from different devices via Instant Play.
However, while Busterbanks Casino impressively has over 1,000 games; these are mainly slots and Live Casino games. The lobby has only a few classic table games and only one video poker; there’s even no room at all for specialty games.
However, Busterbanks Casino gives the welcome distraction of virtual sportsbetting. It lives up to its bank bursting theme, as there’s a good number of massive progressive jackpot games. Lastly, you can play games for free using the Practice mode.
Promotions
As of writing this review, Busterbanks Casino does not have any promotions. Since the edge is always on the house, players like being able to get something back from the house from time to time. This comes via promotions. Thus, players highly rate online casinos with many promotional offers.
That said; it was very disappointing to not find any bonus offer in Busterbanks Casino – not even the welcome bonus that casino have for new players, or the reload bonuses that are often available after existing players make deposits.
It should be said that the Payn’Play online casinos usually do not offer promotions. They claim that promotions are dividends of accounts; and being no-account casinos they just cannot offer promotions.
However, being that Busterbanks Casino is not strictly a no-account online casino, we expect it to have some bonus offers. Maybe the promotions have not been incorporated as it is a brand-new online casino just off the mills. That said; we expect to see some promotions in Busterbanks Casino soonest.
Banking
Since Busterbanks Casino is a play-with-your-own-money online casino, whether members like it or not, they’ll have to deposit money to play real money games in the casino.
Also, players who have wins will like to withdrawn these. Thus, deposits and withdrawals are important matters to online casino players. This part of the review examines whether deposits and withdrawals are easy and fast when using BusterBanks Casino.
Deposits
Some of the important considerations are: deposit options, deposit limits, and deposit processing time.
Deposit Options
When it’s time to make a deposit and play games, you won’t want a shortage of convenient deposit options. So players highly rate online casinos that support a wide range of convenient deposit options. In this regards, Busterbanks Casino does relatively well.
The payment methods that the casino supports for depositing are: Visa, Mastercard, Trustly, PaysafeCard, Zimpler, Sofort, Skrill, Neteller, and MuchBetter. This is not a long list of deposit options, but with these options covering different payment types (credit/debit cards, eWallet, bank transfer services and more); players with different payment preferences are catered for.
Know that the particular options available to you depend on how you’re using Busterbanks Casino. When playing without creating an account (that is, when using Busterbanks Casino as a Payn’Play casino), you’ll find only Trustly. This is typical of the Payn’Play casinos; as only Trustly allows users make payment directly from their bank accounts.
However, if you create a Busterbanks Casino account (that is, when using Busterbanks Casino as a regular online casino), you’ll find the full range of supported deposit options. It must be said that as a regular online casino, Busterbanks Casino has a relatively limited deposit options.
Deposit Limit
Online casinos everywhere have some caps on deposits. Players everywhere desire a minimum deposit amount that is very low (so that even those with low budgets can still meet the deposit threshold); they’ll also want a maximum deposit amount that is very high (so that those that place large bets can easily deposit the required funds).
Busterbanks Casino does very well in this regards. With most of the deposit options, players can deposit a minimum amount of $10. When depositing via Trustly and PaysafeCard, there is even no minimum limit.
At the upper end of the spectrum, the maximum amounts that can be deposited depend on the deposit option used. When using eWallet options (Skrill and Neteller), the maximum that can be paid-in is $4,000; when using the credit/ debit cards options, the maximum that can be paid in is $15,000; but when using PaysafeCard or the bank transfer options, the maximum that can be deposited is $10,903,820. These are relatively high maximum deposit amounts that high rollers will be happy with.
Deposit Processing Time
Players who make deposits will want the funds reflected immediately. This is so that they can play with the funds immediately after the deposit transaction. Busterbanks Casino does well in this regards. All deposits are promptly processed; and you’ll have your funds available for playing almost immediately.
Withdrawals
When you have winnings, some important considerations will be: withdrawal options, withdrawal limits, and payout speed.
Withdrawal Options
The ideal online casino will provide many ways for players to conveniently request and receive their winnings. In this regards, Busterbanks Casino suggests that its range of deposit options are available for withdrawals. However, when using the casino as a Payn’Play casino (playing without an account), only Trustly will be available for withdrawing.
Withdrawal Limits
Just as there are limits on deposits, there are also limits on withdrawals in every online casino. Players desire a minimum withdrawal amount that is very low (so that it’ll not take too long before a balance that can be withdrawn is obtained); they’ll also want a maximum withdrawal amount that is very high (so that it’ll not take too long to completely withdraw a large balance).
Busterbanks Casino does very well in this regards. The minimum amount that players can withdraw is $20. This is a relatively low minimum withdrawal amounts. In fact, it is one of the lowest you’ll find in the industry. Thus, when playing in Busterbanks Casino, you’ll not have to sweat to build a large balance before you can request payment.
At the other end of the spectrum, it will appear that Busterbanks Casino does not have the friendly (high) maximum withdrawal limits that many players desire. This is because a statement in its Terms and Conditions suggests that any withdrawal request above €50,000 will be divided into ten installments, with each installment paid out every month for 10 months until the full amount is paid out. This means that if a player does bust the bank in this casino (that is, luckily hit large wins), it will take a long time before the money will be completely withdrawn.
Payout Speed
Online casinos do not waste time in collecting your money when you make a deposit. Thus, when you are withdrawing, online casinos also should not waste time in paying. Unfortunately, while almost every online casino promise fast payouts, not many online casinos actually give fast payouts.
In this regards, the Payn’Play casinos are designed for speed. Thankfully, Busterbanks Casino also does not disappoint. It processes withdrawal requests very fast; and issues the payment immediately after the approval. The time from requesting payment to receiving the payment will depend on the payment method used; but it is usually very fast. With Trustly, payments will be received in just over 5 minutes.
Banking – Rating and Summary
We’ll rate the banking section of Busterbanks Casino 8/ 10.
Being more than a Payn’Play Casino, Busterbanks Casino has more payment options that you’ll find in the pure Payn’Play casinos. However, relative to the regular online casinos, the supported payment options are limited.
Importantly, payouts are very fast. When you want to cash out, the money will be on its way in almost no time. Also, banking limits are largely fine. Minimum deposit is just $10, so players don’t need deep pockets to deposit. Also, minimum withdrawal is just $20, so players won’t sweat to build a large balance before being able to request payment. One thing not sweet here is that it’ll take a long time to withdraw a large win.
Customer Support Service
In any online casino, there’ll be players that’ll have questions, and there’ll be others that’ll come stuck with one issue or the other. Thus, the ideal online casino should have an effective customer service for handling players’ questions and issues.
In this regards, the casino says Buster (that gentleman who loves busting banks and also wants to show you how) has hired a dedicated team of professionals to help you from Monday to Saturday. You can contact the Customer Support department via email or Live Chat. The email address to send your enquiries is support@BusterBanks.com. To use the Live Chat, click on the “support” button in the menu options.
When you drop an enquiry, you won’t want to be kept waiting for too long to get a reply. Thankfully, when using the email service, Busterbanks Casino does relatively well. Emails are answered relatively fast; many times responses come within 24 hours. When using the Live Chat, the connection and response thereafter is instant. However, the support service is not available round the clock. Thus, you’ll only get its relatively fast response in its up time.
For example, the first time we opened the chat box when writing this review, we got the message: “Our agents are not available right now. Please leave a message and we’ll get back to you. Our chat is open Monday and Tuesday 10:00 – 18:00, Wednesday to Saturday 12:00 – 23:00 CET”. Thus, we had to wait.
However, when the support service came up, we got a fast response. We like online casinos that give 24/ 7 support so that whatever time of the day or day of the week, players who need assistance can get it. We also did not like that telephone support service was not available. Many players will want to be able to pick up the phone and talk directly to a support agent.
We also did not like that Busterbanks Casino did not have an FAQ page. The FAQ is usually a good place to start if players have questions, as it holds answers to frequently asked questions. However, in Busterbanks Casino, there’s no separate FAQ page.
The homepage has one small FAQ section which treats only four questions: How do I deposit, How do I verify my account, When do I receive my cash, and I couldn’t find the answer I was looking for. This is as good as not having an FAQ page; so players will have to contact the Support agents for virtually everything.
Customer Support Service – Rating and Summary
We’ll rate the Support Service section of Busterbanks Casino 6/ 10.
Busterbanks Casino provides help via email and Live Chat. Response is relatively fast; but only during the uptime, as the service is not available round the clock. We cannot rate the support service of Busterbanks Casino any higher than we have, as its self-help FAQ is no good, and there is no telephone support.
Conclusions
Busterbanks Casino invites players to come and let Mr. Buster (its fictional character) show them the tricks of his trade, which is busting banks and taking home big wins. This is a promise to provide not just topnotch entertainment but opportunities to hit casino wins (yes, those life-changing wins that everyone dreams about).
Thankfully, Busterbanks Casino lives up to its promise. First of all, it ticks the entertainment box (albeit for fans of slots and Live Casino games). Using 40+ providers, it provides 1,000+ games with satisfactory options for fans of the spinning reels and the live dealer games.
While table games and video pokers are available, the options are utterly disappointing. True, to its bank-busting theme, Busterbanks Casino provides many jackpot games including progressives that grow up to 6 – 8 figures. It really provides many opportunities for players to take home the big wins. Whether playing regular games or swinging the axe to bust the banks in the jackpot games, you’ll have the convenience of playing on the go using mobile devices.
Busterbanks Casino does well in the all-important banking section. Its minimum banking limits are fine. More importantly, withdrawals are fast. There’s no doubt that this is a legit online casino. Apart from the fact that it has the reputable Bethard Group as an operating partner, it is well regulated by the MGA.
The MGA license assures that it provides fair gaming, that it will pay winners. Thus, in this house, you’ll get top-notch casino entertainment and can bust the bank while at it; and if you do, you’ll get paid every penny.
It is not that Busterbanks Casino is not without its faults. Apart from being a no-no for players who are not fans of slots and live casino, another major drawback is that it does not offer promotions.
However, as is clear from the Pros and Cons section below, the positives far outweigh the negatives.
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Pros
- Available in some territories as a Payn’Play online casino which gives instant access to games without creating a casino account
- Operated by the 100% legal and highly reputable Mozebra Ltd and Bethard Group Limited
- A legit online casino that is licensed and regulated by the MGA
- Uses industry standard SSL technology to keep users’ data safe
- Provides high quality games drawn from 40+ providers including some of the industry’s finest
- Mobile gaming is supported, so you can play games wherever and whenever
- Instant Play mode of play is supported, so you can play games directly online using web browsers in different devices
- It is well stocked as it has over 1,000 online casino games
- Offers Live Casino games
- Has 40+ jackpot games including some of the best progressives in the industry
- You can play games for free using the Practice play mode
- Banking options include different payment types (credit/ debit cards, eWallets, and bank transfer options)
- Minimum deposit limit is a low $10, so you won’t need deep pockets before you can make deposits
- Minimum withdrawal limit is a low $20, so you won’t sweat to build large balance before you can withdraw
- Payouts are relatively fast
- Support is provided via email and Live Chat
Cons
- Has a long list of restricted countries which include the United States
- Has a relatively small collection of table games and video pokers, while specialty games are not provided at all
- Does not offer any promotion
- It’ll take a long time to completely withdraw a large balance
- The support service is not available 24/ 7
- Does not have telephone support service
- There is no detailed FAQ for self-help