Wayfair is an online store where people buy furniture, Decor, outdoor, lighting etc for their home. They made it possible for online buyers to easily as well as quickly discover what they are searching for from selection of over 14 million products across home furnishings, home improvement, Decor, housewares and many more.
Yes, Wayfair is legit. It is not a scam because customers always receive the items they purchased. They will never steal your money or credit info.
But does Wayfair offer quality items? Are there complaints from customers about their products and services?
This Wayfair review will examine the store to provide you with the answers to all your questions about Wayfair.
Is Wayfair legit?
Wayfair is legitimate. The first check of legitimacy is legality; and Wayfair ticks that box. Wayfair is a limited liability Company (LLC), duly registered in the US. Being a public company has been trading in the Stock Exchange since 2014. Thus, Wayfair is a 100% legal company. Suffice it to say that scam stores do not seek company registrations or get listed in Stock Exchanges.
Another check of legitimacy is company visibility or recognition, and Wayfair also ticks that box. In just about two years of its rebirth as Wayfair, the Company was already being named by Forbes as “America’s Most Promising Company of 2013”. Other awards have followed since such as the Stevie Awards for “Customer Service Department of the Year 2016”; Internet Retailer of the Year award for 2016 and 2017; Webby Awards for “Best Shopping App of 2018”; and more. Suffice it to say that a scam store cannot get such recognition and awards from such high profile industry watchers.
Another test of legitimacy is the fulfilment of orders, and Wayfair also ticks that box. Wayfair.com has been existing for about 8 years, but it can be traced back 9 years earlier, which gives it a total of 17 years. Suffice it to say that a scam store that does not fulfil orders cannot stay in business for that long. Also, with millions of merchandise across their warehouses as well as a robust distribution network, Wayfair has the capacity to fulfil orders. You’ll find reviews of products in the Wayfair website and in independent customers’ review platforms which show that Wayfair not only has the capacity to fulfil orders but actually fulfil orders.
That said; with Wayfair being a 100% legal company, being recognized by industry leaders, and having a track record of fulfilling orders, there is no doubt that the Company is legit.
Is shopping on Wayfair Safe ?
Of course, wayfair is safe. They have highly sophisticated technology that protect customers credit card and financial details from being exposed to third party or hackers.
Is wayfair Canada Reliable?
Wayfair Canada is reliable. They have been delivering their services for a very long time. Wayfair is regarded as one of the biggest U.S. online retailers of furniture and home decor. And to show how reliable they are, they offer free shipping to all their items (as of writing this review). You can check out the customers’ complaints and feedback below to see to yourself how reliable Wayfair is.
Wayfair reviews in other popular websites
Here, we will go through all the popular review sites to know what others are saying about Wayfair. It will examine the Wayfair customers’ complaints and feedback, and also ratings.
Trustpilot Wayfair reviews:
In the review at Trustpilot, we found out that 34, 161 customers reviewed Wayfair. And out of this number, 79% of the customers said that Wayfair is EXCELLENCE by rating them 5 out of 5 STAR. And 10% of the customers said that Wayfair is GREAT by rating the site 4 out of 5 STAR. While 3% of the customers said that Wayfair is AVERAGE through their rating of 3 out of 5 STAR. 2% of its customers said that Wayfair is POOR by rating the site 2 out of 5 STAR. And finally, 5% of the customers said that Wayfair is BAD by rating them 1 out of 5 STAR.
Sitejabber Warfair Reviews:
At Sitejabber, we found out 623 Wayfair reviews by customers. Out of of the 623 feedback, 144 customers said that Wayfair is EXCELLENT by their 5 out of 5 ratings. 31 customers said it is GREAT by rating Wayfair 4 out of 5 Stars. And 24 customers rated Wayfair 3 out of 5 Star which is AVERAGE. While 53 customers said that Wayfair is POOR by rating them 2 out of 5 Stars. And finally, 371 customers said that Wayfair is BAD by rating them 1 out of 5 Star.
Wayfair Reviews by Reviews.io
Reviews.io has 648 Wayfair customers reviews. Out of this number, 152 customers said that Wayfair is EXCELLENT by rating the site 5 out of 5 Stars. And 25 Wayfair customers said Wayfair is GREAT by rating it 4 out of 5 Stars. 17 customers out of the 648 said that Wayfair is AVERAGE through their 3 out of 5 Stars rating. While 57 customers said that Wayfair is POOR by their 2 out of 5 Stars rating. Finally, 397 customers said that Wayfair is BAD by their 1 out of 5 Stars.
Consumeraffairs.com Wayfair Reviews:
Wayfair Complaints and Good Feedback:
Below is a snapshot of Wayfair complaints and feedback found online:
Can Wayfair Items be Returned to Walmart?
No, Wayfair items cannot be returned to Walmart because it does not belong there. The item must be returned to Wayfair within 30 days after purchase and it must be in its original condition and packaging before it can be accepted back.
How long does it take for W ayfair to deliver?
It takes Wayfair 1 to 3 weeks to deliver your items depending on your location.
Conclusion
With all the above stats, we hope you will be able to make the right decision on whether to use Wayfair or not. Wayfair has mixed feedback. But we think Wayfair is a legitimate store based on our findings while writing this review.