Yes, Lucky Gold Casino is Legit. Lucky Gold Casino is not a scam because they are managed by a reputable company. It is also regulated by strict legal authority.
But does Lucky Gold Casino cheat its players? Is the casino game worth playing? Continue reading.
Lucky Gold Casino advertises as a gaming destination where players can strike gold. This derives from its theme, as nuggets are simply small lumps of gold found in the ground. “Striking gold”, as Lucky Gold Casino promises, means hitting massive casino wins to become instantly rich.
The big question is whether this is just some clever theming or whether Lucky Gold Casino is actually a legit gaming destination where players can hit wins and rake in huge rewards. Since casinos are primarily for entertainment, another important question is whether Lucky Nugget Casino is a gaming destination that players seeking great casino fun and thrills can escape to.
This review will examine Lucky Nugget Casino in order to provide the information that will help you answer these questions and more.
Table of Contents
- About Lucky Nugget Casino – Background, Is Lucky Nugget Casino legit, Is Lucky Nugget Casino safe, who can play in Lucky Nugget Casino, Pros and Cons of section
- Game Offering – Software, Game Selection, Jackpot Games, Live Dealer Games, Pros and Cons of Game Offering
- Promotions – Bonuses, Bonus Conditions, Pros and Cons of Promotions section
- Banking – Deposit, Withdrawals, Pros and Cons of Banking section
- Customer Support Service
About Lucky Nugget Casino
This Lucky Nugget Casino review starts off with an examination of the casino’s background. The discussion will include the casino’s operator profile, licensing and certification info, and more; and ultimately it will help determine whether Lucky Nugget Casino is legit.
Lucky Nugget Casino was established in August 1998. Thus, it is easily one of earliest online casinos to grace the internet. Lucky Nugget Casino is operated by Baytree Ltd and Bayton Ltd. These companies operate as affiliates of Digimedia Ltd, which means Lucky Nugget Casino is part of the veteran casino operator. Digimedia operate some of the web’s most popular online casinos, such as Spin Casino, Spin Palace Casino, Ruby Fortune Casino, Mummy’s Gold Casino, Cabaret Club Casino, Jackpot City Casino, and more.
Lucky Nugget Casino can be found here: www.luckynuggetcasino.com. The website does not have the glitzy graphics of some modern websites; and in that regards it is a bit dated. The simple design of the website makes it easy to use.
Lucky Nugget Casino comes with a rich theme. It advertises that, from using the online casino, “millions of big winners have discovered just how easy it is to Strike Gold”. This suggests that it is an online casino where you can hit huge wins.
Certification and Licensing
Lucky Nugget Casino advertises that it gives “The Most Secure And Best Protected Playing Experience”. Lucky Nugget Casino has the seal of Approval of eCOGRA. The eCOGRA audit seal means that Lucky Nugget Casino is a fair online casino. In other words, gaming results in the casino are not rigged; every gaming round can be won.
Also, Lucky Nugget Casino is licensed by Malta Gaming Authority (MGA) and Kahnawake Gambling Commission (KGC). These are reputable jurisdictions with high standards that online casinos must comply with if they are to be licensed. Not many online casinos can meet the high standards of the MGA; as a result, those that do are highly regarded. The MGA is also known for strict oversight of its casinos.
Is Lucky Nugget Casino legit?
Many players will ask this question; and for good reason. With all the scam artists everywhere on the web, before using an online service, especially an online casino that will require making regular deposits, it is wise to determine that it is legit.
To this, there is no doubt that Lucky Nugget Casino is legit. This is seen from points highlighted in above.
- An online casino that is part of the massive Digimedia Group can be nothing but legit, especially as the other online casinos of the Group are legit
- An online casino that has been operating for over 2 decades can be nothing but legit. Scams are set up to rip off the unsuspecting; and they do not carry this on for long as they are discovered when people scammed start crying out. That said; that Lucky Nugget Casino has been operating for 22+ years without being called out means it definitely is legit.
- An online casino that is certified fair by eCOGRA can be nothing but legit. The “eCommerce and Online Gaming Regulation and Assurance” is one of the most reputable casino auditors in the business. That eCOGRA certifies Lucky Nugget Casino fair means that the casino is fair; and that the casino is fair means that its players can win games. Since most scam sites are rigged to remove winners; that Lucky Nugget is fair can only mean that it is legit.
- An online casino that is licensed by regulators like the MGA and the KGC can be nothing but legit. Being some of the best regulators in the business, to get their highly rated license the casino must show technical and financial capacity. These regulators also hold their license holders accountable. Thos means that Lucky Nugget Casino is a well regulated online casino that meets high operating standards.
Is Lucky Nugget Casino Safe?
Safety when mentioned in this section is the protection of users’ data. In using an online casino like Lucky Nugget Casino, you’ll share sensitive data that include personal information and credit card details. This is not information you’ll want getting into the hands of anyone. Thus, the ideal online casino should be safe, and effectively protect users’ sensitive data.
Thankfully, Lucky Nugget Casino ticks this box. The online casino employs 128 bit SSL data encryption technology. The SSL (Secure Sockets Layer) technology is the industry standard for keeping data that is being transmitted online safe. It is the same technology used by top financial institutions and even the military. The data is encrypted using a nigh-uncrackable protocol and it is transmitted via a private network. Prying eyes are blocked off; and any data managed to be captured is garbled and is not compromised.
With the use of SSL technology, there is no doubt that Lucky Nugget Casino is safe. It should also be said that the eCOGRA seal of approval is actually a “fair and safe” audit seal. Thus, it is not only games that are tested for fairness; the casino’s security processes are also tested for safety. That said; the eCOGRA seal already tells us that Lucky Nugget Casino is a safe online casino.
Who can play in Lucky Nugget Casino?
With Lucky Nugget Casino ticking many of the right boxes, especially the legit and safety boxes, it comes out as a fine online casino gaming destination.
The website is available in over 15 international languages to show that Lucky Nugget Casino is an online casino that provides entertainment across borders. However, it is not available to everyone. As you’ll expect of any legit online casino, there are countries that Lucky Nugget Casino does not accept players from. These countries are: Australia, Andorra, Austria, Belgium, China, Czech Republic, Denmark, France & Outlying Territories, Lower Saxony (Niedersachsen) state in Germany, Hong Kong, Hungary, Iran, Israel, Italy, Myanmar, North Korea, Philippines, Portugal, Romania, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, USA & Outlying Territories, Taiwan, Turkey, and United Kingdom.
Being that the big player pool of the US is always on the lookout for US-friendly online casinos, it will disappoint many that Lucky Nugget Casino does not serve players from the US of A.
Pros and Cons of “About Lucky Nugget Casino”
|√||Operates a simple website (www.luckynuggetcasino.com) that is easy to use|
|√||Operated by the massive Digimedia Group|
|√||Is vastly experienced having been operating since 1998|
|√||A fair online casino certified by eCOGRA|
|√||Licensed and regulated by reputable jurisdictions like Malta and Kahnawake|
|√||Keep users’ data safe using 128 bit SSL data encryption|
|X||The website is a bit dated|
|X||Does not accept players from the United States|
One of the primary reasons for casino is to provide games that’ll deliver entertainment and excitement to players. This part of the review examines the game offering of Lucky Nugget Casino to determine whether it does provide entertainment. Specifically, it’ll examine the software, games selection, and more.
When you play games in Lucky Nugget Casino, you want a high quality gaming software, and you’ll want great gaming flexibility.
Lucky Nugget Casino is an online casino powered by Microgaming. This already tells you that Lucky Nugget Casino is a destination for high quality online casino gaming. Microgaming is one of the foremost software providers in the industry. It is an award-winning game studio that develops games with high quality features like high definition graphics and animation, immersive sound effect, engaging themes, smooth game-play, and more.
With Microgaming powering Lucky Nugget Casino, the quality elements you’ll need for top gaming experience is guaranteed. However, you’ll be limited to only Microgaming’s features. This means that if you’ll want to enjoy games/ features from some other providers, you cannot. That is; being that Lucky Nugget Casino is not a multi-software powered online casino, it does not provide access to variety of gaming software. If you think “variety of [gaming software] is the spice of [gaming] life”, Lucky nugget will not serve you.
Lucky Nugget Casino is an online casino that affords great gaming flexibility by providing its games in three different ways.
The first is the traditional mode of play which is to download and install casino software to your device. This provides access to the full feature of the casino. However, its one disadvantage is that you can access the casino from only the device where the casino software is installed.
The second is the Instant Play mode of play. This does not require downloading casino application. It is an in-browser mode of play, where you reach the casino from a web browser in your device and can play games instantly. This gives great gaming flexibility; since you don’t need the casino application in the device, you can play games from any device. You can pick up a friend’s device, reach the casino and using a web browser in the device, log in with your details, and you’ll have the games. However, it’s one disadvantage is that all games offered by the casino are usually not available for in-browser play.
The third is mobile gaming. This means that you do not have to be before your computers to enjoy online casino gaming from Lucky Nugget Casino. Mobile gaming means that the casino is compatible with portable mobile devices. So the casino goes with you everywhere in your pocket. Wherever and whenever, you simply have to bring out your mobile device, and you can play games. Lucky Nugget Casino Mobile works on several mobile platforms including Android, Apple, Windows phone, and Blackberry.
In many aspects of life, great experience comes from having great options. The same with casino gaming. Playing a particular game or game-type over and over again can easily swing the experience from exciting to boring. Thus, when you play games in Lucky Nugget Casino, you’ll want to find great options.
Thankfully, Lucky Nugget Casino does very well. First, it provides over 600 online casino games. If you’ve shopped around for online casinos, you’ll know that not many online casinos provide that many games. Importantly, the game variety cut across every category of online casino games, including slots, table games, video pokers, and variety games.
Given their nature as “simple to play but highly thrilling”, slots are some of the most demanded online casino games. Knowing this, many online casinos make their mark with the slot machines. Lucky Nugget Casino also does that as it has a very robust slot offering. The casino provides literally hundreds of the spinning reels of slot machines. Whether you fancy the simplicity of the classic reels, or the sophistication of the new generation reels, you’ll find your game in Lucky Nugget Casino.
Some of the slot titles in the house are: 7 Oceans, Agent Jane Blonde, Adventure Palace, Avalon, Break Da Bank Again, Cash Crazy, Captain Cash, Thunderstruck II, Immortal Romance, Alaskan Fishing, Ariana, Bridesmaids, Terminator 2, and more. The beauty of slots is their themes; find a theme that you can relate with, and with the slot you’ll spin yourself to realms of excitement. Interestingly, whatever theme you can imagine, you’ll probably find featured in Lucky Nugget Casino. This includes: sports, animals, adventure, travelling, passion, horror, crime fighting, and more.
Given their place in the history of casino entertainment, the table games remain many players’ favorite. As such, no serious online casino will leave them out. Thankfully, Lucky Nugget Casino comes out very serious in this regards. Not only does Lucky Nugget Casino not leave out the table games, but each section of this game category is relatively strong.
Thus, fans of Blackjack are not left with one of two blackjack options; rather there are more blackjack options than you’ll find in many other online casinos, ranging from Classic blackjack to Vegas Strip. This also goes for Pokers; you’ll find all the popular versions (Texas Hold ‘Em, Cyberstud Poker, Pai Gow Poker, etc) and more. If your card game is Baccarat; you’ll find good options.
Even if you are not into the cards, you’ll still find exciting seats at the tables. There are tables for Craps where you can catch the fun of rolling the dice; and there are tables for roulettes. Fans of the roulette wheel will find joy in Lucky Nugget Casino as the options are immense.
Given their place in the entertainment of players who’ll want to mix things up, Video Pokers are here to stay. Lucky Nugget Casino knows this and provides a strong offering for the video poker faithful.
The Microgaming-powered online casinos usually make good destinations to play Video Poker. Being that microgaming is the largest provider of Video Pokers, these casinos can provide players a large video poker collection. That said; Lucky Nugget Casino provides players a large Video Poker collection making it a fine place to play in if you’re a video poker fan.
You’ll find all the popular titles, which includes Aces & Faces, Aces & Eight, All Aces Video Poker, All American Video Poker, Bonus Poker Deluxe, Deuces Wild, Deuces and Joker, Jacks and Better, Joker Poker, and more. Some of the games are available in multi-hand variants.
Lucky Nugget has a wide range of variety games. These include Scratch cards and Keno. If you like the convenience of scratch cards; online scratch cards are even more convenient. Live video slots, the Scratch cards also come in exciting themes to ramp up the entertainment.
What could be sweeter than winning hundreds of dollars or even millions with a small bet of about a dollar? This means nothing is sweeter than hitting a jackpot when playing in a casino. Thus, the ideal online casino will have a lot of jackpot games.
For an online casino that advertises as a place where players can strike gold, it will bother on criminal if a lot of jackpot games were not offered by Lucky Nugget Casino. Thankfully, Lucky Nugget Casino lives up to its theme.
Being a microgaming online casino, Lucky Nugget Casino provides the range of Microgaming progressive jackpot games. If you are not new to the industry, you’ll know that Microgaming has some of the most popular progressive jackpot games in the industry. A progressive jackpot receives a contribution from every bet on the game, allowing it to grow bigger every time the game is played, until the jackpot is triggered and won. Microgaming’s progressives are connected to the myriads of casinos that Microgaming powers; so they receive contribution from game-plays in many casinos, allowing them to grow to massive sizes. Thus, these progressives are some of the highest paying in the industry.
Lucky Nugget Casino is able to provide these high paying progressive jackpot games. Some of these are: Mega Moolah, Major Millions, Treasure Nile, Cash Splash, Tunzamunni, Cyberstud Poker, Triple 7s, Roulette Royale, etc. The jackpots are available on different game types – 3-reel slots, 5-reel slots, table poker, blackjack, roulette, etc. This means that even while playing your favourite game, you can chase the big bucks.
Live Dealer Games
Live Dealer Games have brought about a new era of online gaming. These games are for players who enjoy the social aspect of land-based casino games but cannot forego the convenience of online play.
The games are operated by real dealers in an actual studio (land-based casino) using genuine game machinery. Thanks to state-of-the-art video streaming technology, you are connected directly to the live-action. Not only can you watch the action unfold in real time and participate in the game, but you can also enjoy interacting with the croupiers and the other live players around you.
Thankfully, Live Dealer Games are available at Lucky Nugget Casino. Without stepping from wherever you are, you can enjoy the real action in a land-based casino. Lucky Nugget Casino offers a good rage of Live Dealer Games which includes: Live Dream Catcher, Live Blackjack, Live Baccarat, Live Caribbean Stud Poker, Live Roulette, and more.
The one thing we didn’t like is that there is no mention of the Live Casino in the homepage of the Lucky Nugget Casino website. In fact, it is almost as if the casino does not offer live games.
Pros and Cons of Game Offering section
|√||Powered by Microgaming guaranteeing high quality games|
|√||Instant Play mode of play is available allowing you the flexibility of playing games from different devices|
|√||Mobile gaming is supported allowing you to play games at anytime and from anywhere|
|√||Offers over 600 online casino games including slots, table games, video pokers, and variety games|
|√||Has a relatively strong collection of the non-slot games|
|√||Offers Live Dealer Games allowing you the social element of gaming in a land based casino without forgoing the convenience of online play|
|√||Offers the full suite of Microgaming progressive jackpot games including Mega Moolah|
|X||Does not cater to players who prefer games from providers other than Microgaming|
|X||You’ll have to create an account to view featured games|
This section is created to examine the bonuses that are offered to players of Lucky Nugget Casino. It will also examine the conditions that are attached to the casino bonuses.
Everyone wants something back. Lucky Nugget Casino says it gives its players a lot. The bonus offering we found include a welcome bonus for new players, and a loyalty program for players who stick around.
If you want an added reason to join Lucky Nugget Casino, it welcomes all new players with a match bonus. The offer is: 150% match bonus up to $200.
While it is good that Lucky Nugget Casino offers new players a bonus, we didn’t like that the bonus is relatively small. Many other casinos in the market offer huge welcome packages sometimes in four figures and covering many deposits.
The one thing to like about the welcome bonus of Lucky Nugget Casino is that it has a high match percentage meaning you’ll get serious bang for your buck. For example, with the welcome bonus being a 150% match bonus, to get the full $200 bonus, you need a deposit of only about $133.50
|Bonus amount||Deposit required|
|First deposit||150% up to $200||$133|
We didn’t find any other bonus offer other than the welcome bonus. Players who are drawn by casino bonuses will always want to find reload bonuses featured. This is so that after enjoying the welcome bonus they can still enjoy freebies every time they make deposits.
However, while Lucky Nugget Casino does not feature such offers as match bonuses, no-deposit bonuses, and cash-back bonuses, it featured a Loyalty Program. This program is designed to reward players who stick with the casino. As you play real money games in the casino, you’ll be rewarded with loyalty points. The more you play, the more points you earn. After accumulating enough points, these can be converted to cash bonuses. Thus, your plays translate to cash bonuses in the long run.
The free-to-join and free-to-earn loyalty program is tiered. Members are started at the lowest level, even given 2,500 point boost; and as they earn the required points, they are promoted to the next higher level. Each higher level has better point conversion rate, and unlocks other players’ perks.
However, there is no clear information about the Loyalty Program. For example, from the Lucky Nugget Casino website, it is not even clear how many status levels are in the loyalty program. Also, it is not clear what benefits each particular status level brings.
Because of the lack of clear information about the Loyalty Program, we are not very excited about it. It’s fine to know what to expect from any program before subscribing to it.
Casino bonuses are not “free” as the casinos will have us believe. This is because there are always conditions attached. Therefore, before seeing any bonus as attractive and rushing to claim it, it is wise to consider the conditions. Some of these conditions are: bonus wagering requirement, games’ contribution to wagering when using bonuses, and maximum single bet amount when using bonuses.
Bonus Wagering Requirement
The wagering requirement of Lucky Nugget Casino is 50x the bonus amount. This means that for a player who use bonuses to withdraw from the casino, whatever bonus is claimed must be rolled over 50 times. For example; with a bonus of $200, you must wager $10,000 (which is 50 x $200) before you can be allowed to make withdrawals.
Players generally want a casino with a low bonus wagering requirement. This is so that after claiming a casino bonus they’ll not stay too long (and spend too much) wagering before they can make withdrawals. Unfortunately, the wagering requirement of Lucky Nugget Casino is relatively high.
Contribution of Games to Play-through
The type of games played with the claimed bonuses determines how fast players will meet bonus play-through requirements so as to be allowed to make withdrawal. In this casino the contribution of games to bonus play- through is as follows:
|All Slots (excluding re-spin slot games), Keno & Scratch Card games||100%|
|Re-spin on slot games||10%|
|All table pokers, all roulettes, all Video/ Power Pokers (excluding All Aces Video Poker and Jacks or Better Video Pokers), all blackjacks (excluding Classic Blackjack) and Casino War||8%|
|Classic Blackjacks, All Aces video pokers, all Jacks or Better video pokers||2%|
|All baccarats, All craps, Red Dog, Sic Bo, and All game play on Multiplayer Tournaments||0%|
Slots, Keno, and Scratch Card games have 100% contribution. This means that if you play these games with $100, it will count as $100 towards meeting play-through requirement. That is, the total you’ll have to wager before being allowed withdrawal will reduce by $100.
When playing all table pokers or other games that contribute 8% to play-through, a $100 wager will count as $8. When playing Classic blackjack, and the two video poker games that contribute 2% to play-through, a $100 wager will count as $2. Unfortunately, game plays on Baccarats, Craps, Red Dog, Sic Bo and multi-player tournaments will not count when rolling over a bonus.
Unfortunately, we find that apart from Slots and Variety games (keno and scratch cards); the other games of Lucky Nugget Casino have relatively low contribution to bonus play-through. That is, those games that have low or no contribution to bonus play-through in Lucky Nugget Casino are found to have high contributing percentage in some other casinos. For example, there are many casinos where baccarats, Craps and Sic Bo contribute to bonus play-through.
That said; for players in Lucky Nugget Casino using bonuses, the best games to play are slots, keno and scratch cards. If you play any other game, it’ll take relatively longer to clear bonuses and be allowed to make withdrawals.
Maximum bet allowed when using bonuses
There is always a maximum amount that is allowed to bet when rolling over bonuses. In Lucky Nugget Casino the maximum bet amount allowed while playing with bonuses is $8 for each round. This is relatively low. With such low amount, you’ll need to play more game rounds to meet the high wagering requirement of Lucky Nugget Casino.
Pros and Cons of Promotions section
|√||Welcome new players with a match bonus with a relatively high match percentage (150%)|
|√||Has a loyalty program where loyal players that stick around are rewarded|
|X||Welcome bonus is only up to $200, which is relatively low|
|X||Does not feature any bonus offer after the welcome bonus; that is, no other reload bonus|
|X||There benefits of each level of the loyalty program are not properly spelt-out|
|X||The bonus wagering requirement (50 times bonus amount) is relatively high|
|X||Many of the games have relatively low contribution to bonus play-through|
This part of Review examines the process of making deposits to your account as well as the process of withdrawing winnings from your account.
The deposit process in Lucky Nugget Casino is easy and stress free. First, you need to create a live account; then when you log into your account, click on the Bank icon, then proceed to the deposit page. You’ll see a lot of options for funding your account; pick the option that is best for you, and follow the instructions and make your deposit.
One thing that makes the deposit process relatively easy is support for a wide range of deposit options. The options you’ll find are:
Visa, Mastercard, Maestro, Visa Electron, AstroPay, Entropay, Pago Efectivo, Paysafe Card, Postepay, EZIPay, todito Cash, CartaSi, MoneySafe, Interac Online, Abaqoos, Boleto, Instant Banking (Citadel), eCheck, eKonto, Euteller, EPS, GiroPay, iDebit, Lobanet, Moneta, Nordea, Ticket Premium, Przelewy24, Klarna, Neosurf, teleIngreso, Trustly, Sofortuberwaisung, WebMoney, Solo Switch, Diners Club International, Multibanco, Dinero Mail, Ukash, ecoPayz, InstaDebit, Neteller, PayPal, POLi, Qiwi, Flexepin, Skrill, ClickandBuy, and Direct Bank Transfer.
The variety of options supported makes it easy to find a suitable means of funding your account no matter where you are playing from. However, we were not impressed that crypto currencies are not available.
There are limits to how much you can put into your account. The minimum deposit limit is the most considered. In the ideal casino, this should be low so that everyone (even players with low budgets) can meet the threshold.
Thankfully, Lucky Nugget Casino does well in this regards. Actually, the minimum deposit limit depends on the deposit option you choose and the currency being used; but this is largely relatively low.
For example, when playing in USD, GBP, EUR, CAD, and AUD, the minimum deposit range from 5 to 20 (Neteller, Moneybooker, InstaDebit, and eCheck have minimum deposit of $5; Visa, Mastercard and Maestro have minimum deposit of $10; while EcoCard and Direct Bank Transfer require a minimum of $20). When using playing in INR or SEK, the minimum deposit range from 125 to 500.
However, when depositing with Ukash or Paysafe Card, minimum deposit amount do not apply; with these options you can deposit any value. Also, first time depositors in Lucky Nugget Casino will be able to deposit a minimum of $1 or its equivalent when using SEK and INR currency account.
Deposit Processing Time
Lucky Nugget Casino does very well in this area. The processing time is instant. The deposited funds appear in your account immediately you perform the transaction. So if you need such funds to play games, you can start playing immediately after a deposit transaction.
When you play in Lucky Nugget Casino, your winnings are credited (immediately it is decided) to your account in the casino, and it is saved in the system automatically. However, you’ll want it as real money, so you will want to withdraw from your casino account to your bank account. Being a legit online casino, Lucky Nugget Casino pays players when they request payment of their winnings.
The process of withdrawal in Lucky Nugget Casino is easy and straightforward. In the platform, log in with your details, navigate to the bank icon, go to the withdrawal page, and follow the instructions.
Lucky Nugget Casino supports a lot of payment options when a player is requesting payments. These are: Maestro, ClickandBuy, ecoPayz, Bank Transfer, Solo, Postepay, Entropay, Neteller, Skrill, Switch, InstaDebit, CartaSi, Ukash, Mastercard, Visa, Visa Electron, iDebit, Lobanet, Moneta, eCheck, Ukash, and Bank Wire Swift.
Know that when requesting payment, as much as possible, the withdrawals should be made to the original deposit method. It is when the deposit method used does not allow withdrawals that an alternative can be used. However, you’ll find that Lucky Nuggets Casino supports a relatively wide range of withdrawal options. So in any case, finding a means to conveniently withdraw your winnings will not be a problem. However, we still didn’t like that crypto currencies are not supported.
There are also limits when withdrawing winnings. The minimum withdrawal for USD, GBP, EUR, CAD, and AUD is 50 casino credits (but for INR, it is 2,000 casino credits). The ideal online casino should have a low minimum withdrawal amount so that it will not take long before players will have enough to withdraw. Unfortunately, the $50 minimum withdrawal amount that Lucky Nugget Casino set is relatively high. There are many online casinos with far lower minimum withdrawal threshold.
At the other end, the maximum withdrawal amount is also not the best out there. When withdrawing a sum that is 5 times or more greater than your lifetime deposits across the Casino Group, you will be limited to $4,000 per week.
This is a relatively low withdrawal amount. If you have a large balance and are limited to withdrawing it at a rate of $4,000, it’ll take very long to get all of it out. However, it seems that if the amount you are withdrawing is not up to 5 times your total deposits, you may be able to withdraw up to $10,000 per day.
Payout speed is an important thing to consider when making a choice of a casino. No player will want an online casino that takes forever to process your withdrawals when you request payment. Thus, the ideal casino will ensure that payouts are fast.
In this regards, we think Lucky Nugget Casino does fairly. When you submit your payment request, it will be held pending for 24 hours. Thereafter, it is processed and the payment is issued. The time it takes for you to receive it depends on the payment method used. The transaction time of the various groups of withdrawal options is as follows:
|EWallets||1 – 2 working days|
|Credit / Debit Cards||2 – 5 working days|
|Bank Transfers||3 – 7 working days|
|Checks||7 – 28 working days|
We won’t count Lucky Nugget Casino among the casinos with fast processing time because of its policy of holding payment pending. It’ll take 24 hours after requesting payment before the casino even looks at the withdrawal. The casino explains that the reason for holding withdrawals pending is so that players may reverse the withdrawal and have the money available for playing.
To be fair to Lucky Nugget Casino, it holds withdrawals pending for only 24 hours, while many of its sister sites with the same policy hold withdrawals pending for 48 hours. However, we don’t like that withdrawals are held pending at all because it delays payouts.
Another reason we are not fans of the policy is because it is predatory. This is because with “the edge always on the house”, any fund that you play with is more likely to be lost to the casino than it is to bring in more winnings. Thus, when you reverse a withdrawal and play with the funds, you may end up losing it all to the casino; and instead of having withdrawn funds coming into your hands, you’ll be left empty-handed.
Pros and Cons of Banking section
|√||Supports gaming in a range of currencies including USD, GBP, EUR, CAD, AUD, SEK, and INR|
|√||A wide range of banking options are supported for depositing and withdrawing|
|√||Minimum deposit amount is relatively low (as low as $5 with some methods), so even with a low budget you can meet the minimum threshold|
|√||Deposit transactions are instantly processed|
|X||Minimum withdrawal amount (which is $50) is relatively high, so having enough to withdraw will take relatively long|
|X||Maximum withdrawal amount (which is $4,000 per week) is relatively low, so withdrawing a large balance will take a long time and several withdrawals|
|X||Payments are held pending for 24 hours, which means payouts are delayed|
Customer Support Service
You online casino gaming may not be all rosy. There may be times when you’ll have questions apart certain aspects of the casino; you may even have issues that threaten to derail your gaming excitement. Thus, the ideal online casino should have an effective customer support service for handling users’ questions and/ or issues.
Lucky Nugget Casino does relatively well in this regards. First, like most online services, it has an FAQ page. If you are into self-help (finding answers to questions yourself), the FAQ is usually a great resource. The Lucky Nugget Casino FAQ answers many of the questions that players have asked in the past. This includes: account concerns, safety and fairness concerns, deposits and withdrawals concerns, and more. However, the FAQ page is not detailed; it is only one-page long, not many questions are answered per subject, and answers are relatively short (being only 1-sentence and 2-sentence long).
However, Lucky Nugget Casino also provides contact-help. If the FAQ does not treat your concern, you can directly contact the casino via email and Live Chat. The email address to send your submission is: firstname.lastname@example.org. A link to the Live Chat feature can be found in the “contact” page of the website.
The support service is available 24/ 7. Thus, you can get help anytime of the day, and any day of the week, all year long. More importantly, the support service is very responsive. Thus, if you need help, you’ll not be left hanging. Emails are replied in about 24 hours. Also, when using the live chat, you’ll get connected quickly; and afterward, feedback is instant. However, despite that the service gives relatively fast response, it disappointed us that telephone service is provided.
Pros and Cons of the Support Service
|√||FAQ page is provided for self-help|
|√||Contact-help is provided via Live Chat and email (email@example.com)|
|√||The support service is available 24/ 7|
|√||Response time is relatively fast|
|X||The FAQ is not detailed|
|X||Telephone service is not provided|
Lucky Nugget Casino is one of the legit and safe online casinos from the Digimedia Group. Started in 1998, it is one of the longest serving online casinos out there. Add its age and its operator profile to the fact that it is officially certified by eCOGRA and licensed by the MGA, and there’s no doubt that it is legit.
Lucky Nugget advertises as where you can strike gold. It sure is! Powered by Microgaming, it provides some of the biggest and most popular jackpot games in the industry. Interestingly, being a fair and legit online casino; players can actually hit these jackpots, and players that do will actually be paid.
Lucky Nugget Casino also fulfils casinos’ first role of being entertainment houses. Microgaming blesses it with some of the best crafted games, with all quality features for excellent gaming experience. There’s also a rich array of games; such that no matter what you play, you’ll find more than enough options. Even if you want connection to live-action games happening in land-based casinos, Lucky Nugget Casino will serve you. More so, you can play games however you want – PC or mobile, and in download or Instant Play formats.
However, Lucky Nugget Casino is not that “casino saint” that’s without blemish. We think it can improve in its Promotions section. While there’s a $200 welcome bonus; we think this is relatively small. More so, no other reload bonuses were found.
There’s a loyalty bonus, but there’s no information about the benefits of particular levels. Things go from not-so-good to bad if you look at the bonus conditions. The wagering requirement is relatively high, and games have a relatively low contribution to play-through.
We think the casino could also use some improvement in its banking section. A wide range of options are supported, but we’ll like to see bitcoin. In terms of limits, deposit limits are fine, but withdrawal limits are not.
With minimum withdrawal being a relatively high $50, it’ll take relatively long to have enough for withdrawals; and with maximum withdrawal being a relatively low $4,000 per week, it’ll take relatively long to completely withdraw a large balance. Also, there’s this much-hated policy of holding withdrawals pending for 24 hours which we think delays payouts and is predatory.
However, on the whole, Lucky Nugget Casino comes out as a sound online casino. Given some of these highlighted issues with “promotions” and “banking”, it is not our first choice; however, if you really want to strike gold in an online casino, it is worth checking. Do we recommend it? Yes, we do!