Is Cerebral Legit or Scam? (Review 2023)

Day in and day out, people face a lot of stress, which exposes them to mental health challenges. Some people experience these problems but don’t know how to seek help. Well, if you’re facing a lot of stress or other mental health conditions and you need to talk to someone and receive help from experts, this Cerebral review is for you.

In this Cerebral review, you’re going to find out about a company called Cerebral and how it takes care of people battling with mental health challenges. You are going to discover how the company makes it easy for people to access therapists and medications that can help them to manage or treat their mental health challenges. Maybe you will subscribe to the company’s services by the end of this Cerebral review.

But before you visit the company’s website and sign up for its services, it might be good to find out if Cerebral is a scam or a legit business because we don’t want you to fall victim to internet fraud. This is why we dedicated one section of this Cerebral review to discuss the company’s legitimacy so you will know what next to do.

Well, let’s take a tour around Cerebral to find out what it has to offer.

What Is Cerebral?

Cerebral is an American company that offers care management and products for people battling mental health conditions. The amazing thing about the company is that it does not allow physical space to prevent those that need their services from receiving them. This is because, at the time of writing this Cerebral review, the company uses digital devices to meet clients, interact with them, assess them, and then prescribe treatments for them.

Of course, you’re going to find out more about the company as we progress with this Cerebral review. So stay with us as we take you around Cerebral online therapy to help you understand how the company works.

Is Cerebral a Scam?

We promised to give you information concerning whether Cerebral is a scam or not because we know how important it is to know the legitimacy of a company before transacting with it. However, before we go further, we wish to let you know that Cerebral is a legitimate company. We will explain why we say so in this section of the Cerebral review.

One of the things that should tell you why Cerebral is legit is that it was duly incorporated in the United States. Currently, the company’s headquarter is in San Francisco, California. If Cerebral is not legit, it would not have registered with the US government. However, as a registered company, its activities and products are monitored, supervised, and regulated by an appropriate government agency. This is just to let you know that Cerebral is not a random company that is not regulated by the government of any country.

Another thing about Cerebral that makes it obvious it is legit is that it has been featured in several reputable magazines, including Forbes. If Cerebral is a scam, it would not have been considered worth the time of reputable media platforms.

So, in summary, Cerebral is legit and not a scam. It is registered and regulated, meaning it can’t act fraudulently without being sanctioned.

For instance, Cerebral has a 4.0 rating on Trustpilot based on 4,492 reviews ¹. It also has a 4.6-star rating from over 27,100 reviews in the Apple App Store and a 4.2-star rating from more than 10,000 reviews in the Google Play Store ².

However, it’s worth noting that Cerebral may not be suitable for severe mental health issues such as schizophrenia, substance use issues, and suicidal ideation ³. Also, while some users find the cost of therapy affordable, others have different opinions as evidenced by its average rating of 1.07 out of 5 stars based on more than 200 customer reviews on BBB

So, if you want to open an account with the company, you should go ahead and do so.

How Does Cerebral Work?

Cerebral is a company that offers online therapy, medication, or both to people with mental health conditions. If you want to join the list of those that receive such help from the company, you must first subscribe to its services.

When you’re subscribing to Cerebral, you will go through a series of assessments so that the experts will discover how to help you. After that, the experts will set up a plan for you. In that case, you will have to pay monthly to receive your medication or attend therapy.

If you are going for medications, Cerebral will deliver them to your home or any nearby pharmacy you choose. You can order your refills at the agreed intervals and the company will bill your credit or debit bank account automatically.

You are going to find out more about this company as we continue with this Cerebral review. So, stay with us until you find out all we have to say about this company.

Subscription at Cerebral

At the time of writing this Cerebral review, you cannot receive medication, therapy, or both from the company if you don’t have an account with its website. You’ll have to register an account and create a folder with Cerebral so that it can store your health records for reference purposes. So, if you are going to need the services of this company you can go ahead and open an account with it.

The good thing about Cerebral is that you don’t have to pay to open an account with it. But then, to receive any of its services or products, you will have to make your payments as well as supply the details of your credit card. This will help Cerebral to make automatic deductions for your monthly subscription.

In the next section of this Cerebral review, we will give you an insight into the different subscription plans Cerebral offers. That will help you plan yourself before contacting the company.

Cerebral Subscription Plans

At the time of writing this Cerebral review, this company has only three subscription plans you can consider. These are Therapy,  Medication+ Care Management, and Therapy + Medication. We are going to explain these plans briefly below.

Therapy

At the time of writing this Cerebral review, you can receive therapy from the experts at the company. The experts are always available to help you design and schedule your sessions so they can fit into your plan.

Currently, you can only spend 45 minutes on therapy every week. However, when and how you are going to receive this therapy depends on you. You are going to choose a therapist from the number available and then decide how you can spend your weekly 45 minutes with your therapist. You can choose to have your sessions within the week, on weekends, during the day, or at night. All these depend on you but your therapist will help you to fix your time in a way that will be suitable for your mental needs.

At the time of writing the Cerebral review, you will be charged $295 per month if you opt for this subscription plan. However, currently, Cerebral offers a discount that can help you go through your first month of therapy at a cheaper rate. If you sign up to Cerebral right now and select “Therapy” as the preferred subscription plan, you will be billed $145. But then, you will pay the usual $295 per month after the first month elapses.

Medication + Care Management

The second subscription plan that Cerebral offers is medication. If you want to opt for this plan, you will have to pass through a series of tests and questioning until the authorized medical experts in the company become satisfied that you truly need to be placed on medications.

After it becomes obvious that you will need medications, the next thing the experts will work on is identifying the kind of medication you have to take. Here, the medical experts are going to put you through more tests so they will know the best medication that can handle the issue you complained about.

One of the good things about Cerebral is that the doctors, who prescribe your medications, will continue to check on you to make sure you are responding positively to your medications. They will always ask you questions about your health and the answers you give will determine whether they should prescribe another medication for you or not. Of course, they will also assist you to work out a medication plan that will suit you the most.

At the time of writing this Cerebral review, the medication subscription plan costs $99 per month. However, you can enjoy a Cerebral discount when you join the company’s subscription list. In this case, you are going to pay $49 for your first subscription month. But then, for subsequent months, you will have to pay the full price, that is $99, unless there is another discount the company offers.

Therapy + Medication

 This subscription plan is the best among the three plans offered by Cerebral. It is a combined plan, which has the features of the therapy and medication plans. So, if you believe that just receiving therapy or taking medications can’t solve your problem, you can go for this combined plan. Cerebral believes that this plan is proactive and can give a long-term solution to any mental health issue.

At the time of writing this Cerebral review, the Therapy + Medication plan costs $365 per month. However, on your first month with the company, you are going to pay $175 for the full service and medication. After the first month, you will continue to pay the full subscription fee.

Category of Mental Health Issues Handled by Cerebral

As you already know, Cerebral is a company that allows people to subscribe and receive help for their mental health challenges. But then, the company has a list of mental health issues it treats or helps people to manage. We want to use this section of the Cerebral review to disclose the major challenges you can take to the company.

At the time of writing this Cerebral review, the mental health challenges the company treats or help out with are:

• Depression
• Anxiety
• Menopausal Depression
• Postpartum Depression
• Insomnia
• Trauma and PTSD
• ADHD
• Alcohol Dependence
• Bipolar disorder

Furthermore, you can talk to an expert at Cerebral if you are passing through some life challenges. At the time of writing this Cerebral review, the following are some of the reasons you should reach out to the company for help:

• Grief over the loss of someone dear to you.
• Stress and the need to manage daily stress
• Phobia over anything, situation, circumstances, or event.
• Divorce and other issues caused by a toxic or broken relationship.
• LGBTQI+
• Problem with low self-confidence and self-esteem.
• Traumatic life experience.

You need to understand that the challenges we listed above were the ones identified by the company as of the time we were compiling this Cerebral review. It is possible that more have been added to the list after we published this Cerebral review.

This is to say that if you are passing through a mental health challenge that is not captured in the list we gave above, you should contact the Cerebral support team to find out if the company has started handling cases like yours. So don’t be discouraged from signing up for Cerebral services because you will gain a lot from them.

Shipping

Cerebral uses the expedited shipping method to send medications to its subscribers. At the time of writing this Cerebral review, you don’t have to pay a shipping fee to receive your medications. The monthly subscription fee you pay for the appropriate plan covers both medication and shipping.

Below is a summary of what you should know about shipping at Cerebral as of the time of writing the Cerebral review:

• Cerebral delivers medication to its subscribers.
• Subscribers can receive their medications at their homes or through the nearest pharmacy, depending on what they choose when subscribing to the service.
• This service is only available to subscribers that opt for “Therapy+ Medication” and ‘Medication + Care Management’ plans.
• Subscribers will not pay extra money as the shipping cost for receiving their medications.
• Cerebral delivers medications to every part of the United States.

Payment Methods

At the time of writing this Cerebral review, you can only make payments with credit or debit cards. If you have insurance, you can contact the Cerebral support team to find out if you can use it for your purchases or not.

Cerebral Return and Refund Policy

It may be good for you to know right now that Cerebral does not honor refund requests. This is to say that as of the time of writing this Cerebral review, any payment you make to the company is final and, therefore, non-refundable.

Note that this policy holds in all situations. If you pay for medications, therapy, or both but decided not to use the service or product, Cerebral will not refund you any part of your money if you ask for it. So, before subscribing to any of the services offered by Cerebral, you have to be sure you need them and that you are disposed to receive them.

But then, even though Cerebral does not honor refund requests, it allows people to cancel subscriptions whenever they want to. They can do this on their Cerebral mobile app or through the Cerebral website. However, the cancellation request can only take effect at the end of the current subscription period.

Customer Support

At the time of writing this Cerebral review, you can contact the company’s support team through three different channels. These are email, phone calls, and SMS.

Though there are many reasons you may wish to contact Cerebral at any time of the day you may need to know that the company does not operate around the clock. This means that you will not be able to reach the support team 24/7 especially if you want to call them.

At the time of writing the Cerebral review, the company’s support team works from 6 a.m. to 6 p.m. on Mondays to Fridays and from 7 a.m. to 4 p.m. on Saturdays and Sundays. Note that the time zone here is the Pacific Time (PT).

But before you contact the Cerebral support team, you may wish to know that Cerebral has a detailed Frequently Asked Questions (FAQs) page. If you go through the page you will find a lot of information about this company and the services it provides. You may not even need to contact the support team if you read the items on the page because they may answer all the questions you have for the team.

Alternatively, you can go through the Terms and Conditions page of the Cerebral website. There, you will also discover a lot about the company. However, if what you are looking for is not contained on any of these pages or you want to order a refill for your medications, you should go ahead and contact the support team.

What Do People Say about Cerebral?

One of the things we did while trying to find out whether Cerebral is legit or not was to look for what people say about the company and the services it offers. Fortunately, from all the Cerebral reviews we found on different online platforms, such as Reddit and Trustpilot, we discovered that people are happy with Cerebral.

On Trustpilot, for example, Cerebral scored 4.0 out of 5 points from reviews of more than 4,000 subscribers. This can tell you that Cerebral is not only legit but also offers great services.

Cerebral Features

Cerebral is a telehealth platform that offers mental health services to its members. Here are some of the main features of Cerebral:

1. Online Appointments: Cerebral offers virtual appointments with licensed therapists and psychiatrists for therapy and medication management.
2. Personalized Treatment Plans: Based on the initial consultation, Cerebral provides personalized treatment plans tailored to the individual’s needs.
3. Medication Delivered: If medication is part of your treatment plan, Cerebral can deliver it directly to your doorstep.
4. Ongoing Care: Cerebral offers ongoing care through regular video or phone sessions with a care counselor.
5. Affordable Pricing: Cerebral operates on a membership model, offering a variety of plans at different price points to make mental health care more affordable.
6. Accessible Anywhere: As a telehealth platform, Cerebral allows access to mental health services from the comfort of one’s home, making it particularly useful for those in areas where such resources are scarce.
7. Wide Range of Conditions Treated: Cerebral treats a variety of mental health conditions including anxiety, depression, insomnia, ADHD, and more.
8. Care Counseling: Cerebral provides care counseling as part of their service, allowing for weekly check-ins with a dedicated care counselor.
9. Digital Tools: Users have access to digital tools such as mood tracking and mindfulness exercises to support their mental health journey.

Please note that the availability of these features may vary depending on the user’s location and the specific subscription plan they choose.

Also Read: Is Melelly Legit or a Scam? Find Out the Truth Here

Wrapping It Up

Keep in mind that the specific pros and cons of using Cerebral or any telemedicine platform can depend on your individual needs and preferences. If you’re considering using Cerebral or a similar service, it’s essential to conduct thorough research, read user reviews, and consult with mental health professionals to determine if it’s the right choice for you. Additionally, it’s advisable to verify the current status and offerings of Cerebral since the landscape of telemedicine services can evolve over time.

As you can see in the Cerebral review, there is a company that can help you manage your mental health challenges as well as be there for you when you are at your lowest ebb. As a subscriber of Cerebral, you don’t only have the opportunity of receiving medications at a cheaper rate but also have access to good and well-trained therapists, who will always be there for you whenever you need them.

It is good to know that Cerebral is not a scam, meaning that you don’t have to be afraid it will sell substandard items to you or steal your money. So, if you need the services of this company, you should go ahead and open your Cerebral account today.