Yes, Slots.com is legit. We have been able to confirm that Slots.com is not a scam through its payments to winners and reputation of its owner.
But does Slots.com cheat it players? It is a good place to play slots games? Continue reading…
Slots.com advertises as an online casino that is “dedicated to bringing you a unique and entertaining gaming experience”.
One big question is: what unique gaming experience does Slots.com give? Also, as we expect casinos to be, does Slots.com serve top-notch online casino entertainment? Does it have offer sweet bonuses? Does it offer excellent services (like easy and fast transactions, effective customer service, etc)? In the first place, is Slots.com a legit online casino?
This review will give an unbiased and detailed examination of Slots.com in order to provide the information that will help you answer these questions and more.
The review is structured as follows:
- Slots.com: at a glance
- About Slots.com – background, getting started, availability, etc
- Legitimacy and Safety – certification, licensing, is slots.com legit, is slots.com safe
- Casino Software – Software Providers, Casino Versions
- Casino Games – number of games, variety of games, jackpots, practice mode
- Promotions – Bonuses, Bonus Conditions
- Banking – Banking options, banking limits, transaction speed, applicable fees
- Customer support service
Slots.com – at a glance
|Software Provider||RealTime Gaming, Rival Gaming, Genesis Gaming, and Revolver Gaming.|
|Casino Version||Mobile-first casino; Instant Play|
|Games||Over 110+ games which includes slots, table games, video pokers, and specialty games|
|Live Dealer Games||No|
|Welcome Bonus||100% match bonus up to 500 Slot Chips after each of the first five deposit (thus, up to 2,500 Slot Chips which is worth 1BTC)|
|Wagering Requirement||35x bonus + deposit|
|Banking Limits||No limits|
|Customer Support||Online Contact Form – response time of within 24 hours|
Slots.com is a relatively new online casino, as it was launched in 2017. It is operated by Betting Partners, which is the same company responsible for Slots.lv, Bovada, and Ignition Casino. This means that though Slots.com is relatively new in the industry, its relative newness is no problem because it is backed by a company with vast experience.
Slots.com does not leave you guessing hard what its theme is. With a name that trumpets the spinning reels; and with a logo that is simply its name with the first “o” in Slots.com designed as the symbols of a spinning reel; it is not hard to see that Slots.com is advertising as a gaming destination that serves super-thrills.
Slots.com is very different from many of the other online casinos in the market. It is a mobile-first casino with a site that is optimized for mobile experience; and it is a bitcoin-only online casino which allows it to offer anonymous play and faster transactions.
Slots.com comes with a very simple website. You’ll not have any problem moving around in the site. Also, the registration process is one of the easiest and fastest you’ll find anywhere. With Slots.com offering anonymous play, you won’t need to fill long forms and supply a truckload of personal data when registering. The only information you’ll have to supply is: an email address, password, and a nickname.
Slots.com has country restrictions, so it is not available to every casino player from anywhere. While many of its sister sites are US friendly, Slots.com does not accept US players.
Its country restrictions affect players from the following countries: Afghanistan, Bosnia, Canada, Costa Rica, Curacao, Guyana, Hong Kong, Iran, Iraq, Latvia, Laos, Libya, Myanmar, New Zealand, North Korea, Papua New Guinea, Philippines, South Korea, Spain, Sudan, Syria, Uganda, United Kingdom, United States of America, Uruguay, Vanuatu, and Yemen.
Slots.com Vs Slots.lv
In name, Slots.com is very similar to Slots.lv. However, they are different sites. Apart from their names, the only other similarity between Slots.com and Slots.lv is that they are operated by the same company – Betting Partners. Slots.lv is one of the US-friendly casinos of the Group. Thus, US players who try to access Slots.com will be redirected to Slots.lv. In fact, if you try accessing Slots.com but find yourself in Slots.lv, it means you are resident in one of its restricted countries.
Rating and Summary of “About Slots.com”
Slots.com comes off the block well knowing it is from Betting Partners, the reliable casino operator responsible for the likes of Bovada.lv and Ignition Casino. Thanks to offering anonymous play, Slots.com is also the definition of simplicity in terms of registration. We duck it one point simply because it does not serve players in the US or the UK.
Legitimacy and Safety
This section of the review looks to answer the questions “is Slots.com legit” and “is Slots.com safe”.
Slots.com is certified by iTech Labs. This is an ISO/IEC 17025 certified testing laboratory for online gaming systems. Primarily the audit is to determine whether the casino is a fair house where gaming results are random. That Slots.com is certified by iTech Labs means the reputable casino certifier has determined that the online casino offers fair gaming. This means that every player in Slots.com have a chance of hitting wins.
Slots.com says in its website that “[it] is a licensed online casino dedicated to bringing you a unique and entertaining gaming experience”. However, for some reasons, while saying it is licensed, it does clearly state its licensing jurisdiction.
We had to do serious digging to unearth that the casino is licensed by the government of Gibraltar. While this is not one of the vaunted licensing jurisdictions, it is respectable. In obtaining the Gibraltar gaming license, amongst other things, the operator must produce financial reports and confirmation of financial solvency (both of the founders and beneficiaries), proofs of the sufficiency of the company’s funds, documents confirming the ability to pay out any possible winnings, and more.
Thus, any Gibraltar licensed online casino has been found to have financial clout; so it is not likely to disappear with players’ deposits and it will surely pay winners. The licensing jurisdictions also regulate their casinos after issuing the licenses to ensure that the casinos do not go rogue.
Is Slots.com legit?
Slots.com is a very legit online casino. This position is as objective as it can be. It is formed by the following:
- Operator – As mentioned earlier, Slots.com is operated by a reputable Group – Betting Partners. This group is responsible for some of the biggest casino brands in the industry. In the casino industry, a reputation built with years can be gone in a minute of silliness. Will such a robust company spoil bring its reputation crashing down with a scam online casino? Very unlikely!
- Certification – As mentioned earlier, Slots.com is independently certified by iTech Labs, meaning it is a fair house where everyone can be a winner. In many scam sites, there are never winners. Will an accredited casino testing lab certify as fair a scam online casino? Very unlikely!
- Licensing – As mentioned earlier, Slots.com is licensed and regulated by the gambling commission of Gibraltar. Will a shady scam online casino be licensed by the respectable casino regulator? Very unlikely! To obtain and maintain the license, the casino must show itself as financial stable and consistently pay winners. That an online casino pays mean that it is legit.
Is Slots.com safe?
A legit casino will not scam you; but if it is not safe, it makes no difference because it will leave you exposed to bad elements that will scam you. Thus, the ideal online casino should be legit and safe. Safety in this context is the effective protection of users’ data.
We can say that Slots.com is 100% safe. The casino employs the industry standard 128 bit SSL encryption technology. This bank-grade protocol sends data being exchanged through a private channel; and that is after scrambling the data so it cannot be read even if intercepted. Thus, SSL technology gives confidence that an online casino is safe. However, this is not why we stick out neck out for Slots.com.
We can give Slots.com the 100% security badge because of the anonymity that it gives. What this means is that it does not collect sensitive data in the first place. It is only when you share your sensitive data that you’ll be worried about its safety. But with Slots.com not requiring any sensitive data you have the ultimate safety. But anyways, SSL technology still got your back.
Rating and Summary of “Legitimacy and Safety”
Slots.com does relatively well in the “legitimacy and safety” section. First, it is certified by iTech Labs, so there’s no doubt that it gives fair gaming. Secondly, it has a gaming license from Gibraltar, so you can be sure that it is a legit casino that won’t disappear with your deposits and that will pay every win. The casino loses a point in our rating only because the licensing and certification information was hard to find.
In terms of safety, Slots.com uses the industry standard SSL technology. However, the anonymous play that it offers confers on it a level of safety that the regular online casinos cannot give. Since the casino does not collect sensitive data, the fear of your sensitive data falling into the wrong hands is non-existent.
You’ll want an online casino that gives a quality gaming experience, in terms of the quality of the game, and the ease afforded. This section of the review examines whether Slots.com comes out right in that regards. It does this by examining the quality of the casino software that powers slots.com, and the ease of gaming that is afforded.
Slots.com is mainly powered by RealTime Gaming; but it has a supporting cast that includes Rival Gaming, Genesis Gaming, and Revolver Gaming. RealTime Gaming has re-risen to be one of the best game developers around. There’s no doubt that Rival Gaming is an industry leader; while the others are top developers in their own right. These game studios create games with stunning graphics, great sound effects, and more. Thus, Slots.com is able to offer A-level games with great graphics, sound, and other top-quality features.
We like online casinos that are powered by different gaming platforms. This is because of the variety of experiences that are afforded. The game developers excel in different areas and use this to differentiate their products. Thus, a particular casino software will have unique tweaks that you won’t find in other software. Thus, by having different software in the house, Slots.com allows you to enjoy a range of gaming platforms’ tweaks.
Slots.com is a mobile-first online casino. This means that the site is not just mobile-friendly; it is optimized for a mobile experience. This is one thing that sets Slots.com apart from the other online casinos in the market. These other houses are built for desktop; while whatever mobile casino they offer is there as a secondary option. However, Slots.com is built for mobile. It is primarily a mobile casino. It still works on desktop; but this is just there as a secondary option. So, if you open Slots.com on desktop, you won’t get the best experience.
As Slots.com advertises; with its excellent mobile-first casino, you can “take the excitement with you, wherever you go”. The casino works well with all the mobile operating systems – iOS, Android, Windows, and Blackberry. So whatever your mobile device, you’re good to go. Wherever and whenever, as long as you can punch on your smart phones or tablet, you can then enjoy excellent gaming provisions of Slots.com.
However, there is no casino application to download before you can play at Slots.com. It is an Instant Play Casino. So you can fire up the games through your internet browser, and you play games online directly. In-browser Instant Play allows you to play casino games from any device. You’ll no install a casino application to a device and be restricted from playing using that device. With in-browser mode of play, you can pick up any device, access the casino via a web browser, login with our details, and you’ll be off to the races
Rating and Summary of Casino Software
Slots.com comes out shining in this section. First, it is powered by great software providers (RTG, Rival, etc), guaranteeing that it offers high quality games. Being powered by different providers; players can experience a variety of gaming software, and their exciting features.
Interestingly, Slots.com is a mobile-first casino, which is optimized for mobile gaming. It is also available as an Instant Play Casino. This allows it to give the ultimate gaming freedom – you can play games on the go, from wherever and whenever, as well as from any device. However, Slots.com loses a point in our rating because traditionalist who’ll prefer gaming on the larger screens of desktops will not get the best experience; while traditionalists who’ll want the security of a download casino cannot even use it.
You’ll want an online casino that offers a variety of entertaining games. This section of the review examines whether Slots.com comes out right in that regard. It does this by looking at the number and variety of games, and more.
Number of Games
Slots.com offers just about 110+ online casino games. At first glance, this will make Slots.com one of the lowest stocked online casinos. This is because you’ll be hard pressed to find an online casino with fewer games.
However, if you consider that Slots.com is a mobile-first online casino, its relatively few games is forgivable. While many of the other online casinos in the market do have relatively more games; their mobile versions usually feature just over a hundred games. Thus, if you consider that Slots.com is optimized for mobile, you’ll see that it actually is not worse off in terms of the number of its games.
That is, the number of its games is few, but this is only when you measure it with the same standards used for other online casinos. However, Slots.com is very different from other online casinos in that it is mobile-first.
Variety of Games
With a name like Slots.com, you’ll be forgiven for thinking that the online casino is a slot-only gaming destination. However, it is actually a full-fledged online casino. That is, it features all the different game categories that you’ll find in every other online casino. The games in the lobby of Slots.com are arranged by four categories – slots, table games, video pokers, and specialty games.
You don’t need help to know that slots are the dominant games in Slots.com. The casino has about 80 slot machines. If you are big about being mesmerized by numbers, this may not satisfy you. However, for everyone else, it will be more than satisfying; especially as there are many distinct titles, instead of many similar titles just thrown in to jack up the numbers.
Slots.com provides both 3 reel and 5 reel machines, so you’ll find your spinning delight whether you are biased to the old-school or the new-school. For fans of the classic slots, some of the exciting titles in Slots.com are: Bulletproof Babes, Chicken Little, Bust A Vault, Crazy Camel Cash, Catsino, Eggstravaganza, Forbidden Slot, Scary Rich, Whale O’ Winning, etc. For players hooked on the more pay-lines of 5 reel slots, some of the exciting titles in Slots.com are: Gold Rush, Fruit Frenzy, Loco 7’s, Mystic Wolf, Dirty Martini, etc.
However, one issue we had was that Slots.com does not provide a way to filter games. While we fish out and separate the 3 reel slots and the 5 reel slots here; in the casino lobby, all the slot games are together. So except you know what your game, there is no way of telling which is which until you open the game. For a better user experience, we’ll like to see Slots.com introduce filters.
That said; the slot games have some amazing themes. Themes include fruits, gems, animals, prospecting, adventure, animals, partying, romance, x-rated, and more. This is a big deal because being that we are different, what excite us differs. Having different themes ensures that whatever excites you, you’ll find your entertainment in the house.
ii. Table Games
Given this casino’s name, we may forgive it if it features only slots. But what is an online casino without the classic casino games? Slots.com is not about to find out. Thus, despite its clear slot-focus, it provides a few of the casino classics.
What this means is that the collection is weak. But at least, you get to take a seat at the tables. Fans of the card games will find 4 blackjack tables (The New Blackjack, Single Deck Blackjack, Zappit Blackjack, and Perfect Pairs), 4 Poker tables (Tri Card Poker, Caribbean Stud Poker, Caribbean Hold ‘Em Poker, and Let ‘Em Ride), and 1 Baccarat table.
If you are not into the card games, you’ll find 1 table of Craps to shoot the dice, and 2 tables of Roulette (American Roulette, European Roulette) to spin the awesome wheel.
iii. Video Poker
Slots.com also provides a number of video pokers. A marriage of video slots and poker games can only birth thrills upon thrills; and video pokers have not disappointed as they provide the thrills of two different worlds of gaming. Now you see why an online casino shouldn’t be without the video pokers!
So despite its slot-focus, Slots.com offers some popular video poker titles. You’ll find: Double Double Bonus Poker, Bonus Deuces Wild, Joker Poker, and Jacks or Better. While the first two are available in 1 hand, the last two are available in 1, 3, and 10 hands.
iv. Specialty Games
Slots.com also has a number of specialty games. This section is usually to cater to players that are not fans of the regular online casino games. Thus, having this section can only mean that despite its strong slot-focus, Slots.com really wants to have something for everyone.
Its specialty games are: Keno Draw, 7 Bingo variants (Go Go Bingo, Bingo Cataratas, Pesca Bingo, Bingo Goal, Tribo Bingo, Bingo Ribeirinhos, and Amazonia Bingo), and 6 scratch cards (Penguin Payday, Cast For Cash, Tiki Treasure, Beach Bums, Gunslinger’s Gold, and Pirates Pillage).
Interestingly, Slots.com does not say anything about having jackpots. However, we know that every casino player go for the jackpots games. We know because it is jackpot games that give the huge wins that every casino player dreams of. Thus, an online casino without jackpots is really a no-no.
However, while Slots.com does not say anything about jackpots, it does have jackpot games. Many of these are progressives that grow every time the game is played (as a part of the wager is contributed to the jackpot amount).
Some of the progressives are networked – that is, the jackpot receives a contribution of wagers not only when the particular game is played in slots.com, but when it is played in the network of online casinos that it is connected to. This means that the jackpot of networked progressives can grow to insane amounts.
Thus, you’ll find that the jackpots of Slots.com range from small 4-figure sums to large 6 figure sums. Some of the jackpot games available in the casino are: Aztec Treasure, Bulletproof Babes, Five Times Wins, Cleopatra’s Gold, Fruit Frenzy, Caesar’s Empire, and A Night with Cleo.
However, while Slots.com does have jackpots, it may not be the ideal location for hard jackpot chasers. First, it has a relatively few number of jackpots games; and it does not have the millionaire-making progressive jackpot games.
One of the good things with Slots.com is that all its games are available in Practice play. There’s even no need to create an account to us this play-mode. Practice play allows you to play casino games without committing real money. Thus, if after trying out the game, you love it, you can then proceed to live-play and wager real money.
Rating and Summary of Casino Games
Slots.com does not come out shining in this section. First, it has only 110+ games, which is relatively few. Yes, being a mobile-first casino, this is to be expected. However, in the rating, we just had to use the same standards we use for other online casinos; and Slots.com lost points for having very limited game options.
Slots.com is clearly a slot-focused casino; so the slot options will satisfy many a slot fan. It also has a number of jackpot games, so you can spin yourself to big wins. The casino tries to cater to everyone by offering titles from every genre of online casino games (table games, video pokers, and specialty games). However, the collection is weak in these other games. If you’re a slot fan that’ll want an occasional dabble into the other games, the options will be just fine; but if you are a serious player of non-slot games, you won’t be happy with the options. Lastly, Slots.com does not offer Live Dealer games, so you the casino cannot give you the social element of gaming in real brick and mortar casinos.
You’ll want an online casino that rewards its players with bonuses. This section of the review examines whether Slots.com is a rewarding online casino. It does this by reviewing the bonuses available and bonus conditions that apply.
As of writing this review, Slots.com had only one promotion – the welcome bonus. Since the welcome bonus is designed to draw new players to the casino, you’ll expect it to be attractive. Thankfully, it is.
Slots.com advertises the welcome bonus with: Double your Slots Chips up to 2,500 (1BTC). That is, it is worth 1BTC. As of writing, 1 BTC equals $5,167 (USD). With this conversion, it’s clear that the welcome bonus of Slots.com is relatively huge.
However, the welcome bonus is not redeemable once; it is staggered to cover the first five deposits as follows:
|Deposit||Match percentage||Maximum Bonus Amount|
|First deposit||100% match||up to 500 Slot Chips|
|Second deposit||100% match||up to 500 Slot Chips|
|Third deposit||100% match||up to 500 Slot Chips|
|Fourth deposit||100% match||up to 500 Slot Chips|
|Fifth deposit||100% match||up to 500 Slot Chips|
|Total||up to 2,500 Slot Chips|
Each deposit bonus of the welcome bonus has a 100% match percentage, so you’ll get maximum bang for your buck. With each deposit, if you put in 500 Slot Chips worth of bitcoin you’ll get the full 500 Slot Chips of that deposit bonus. Thus, since the 2,500 Slot Chips of the full bonus amount is worth 1 BTC, it means to claim the full bonus you’ll require a deposit of 1 BTC.
This is one reason staggering the welcome bonus into five is good. With 1 BTC about $5,167 (as of writing); if claiming the full bonus requires one deposit of 1BTC, not many online casino players will be able and willing to make the deposit.
However, since claiming the full 1 BTC bonus requires five equal deposits totaling 1BTC; it’ll be relatively easier for players to claim the full 1 BTC bonus.
Casino bonuses come with conditions; and this single bonus (the welcome bonus) of Slots.com is not different. These conditions that casinos attach to their bonuses can suck the joy out of bonus offers. Thus, before jumping at a casino bonus offer, it’s important to consider the conditions that are attached. Important conditions include: bonus wagering requirement, and games’ contribution to play-through.
- Bonus Wagering Requirement – The welcome bonus of Slots.com is subject to a 35 times play-through of the bonus + deposit amount. This means that if you claim the full welcome bonus (1 BTC or 2,500 Slot Chips); before you can make a withdrawal, you’ll have to wager a minimum of 175,000 Slot Chips (or 70 BTC). This is calculated: 35 x (1 BTC + 1 BTC); where the first 1BTC is the deposit amount; and the second 1 BTC is the bonus amount. Having to wager 70 BTC (or 175,000 Slot Chips) in order to clear a 1 BTC (2,500 Slot Chips) bonus should not produce a smiling face. If using standard currency (and the 1 BTC = $5,167 rate), that will be being required to wager $361,690 so as to clear a $5,167 bonus.
This high amount simply shows that the “35x deposit + bonus” wagering requirement of Slots.com is relatively high. In fact, it is almost double the industry average, which is “20x deposit + bonus amount”.
- Games Weighting during Bonus Play-through – When playing with casino bonuses, casino games are given different weights and do not contribute to bonus play-through equally. The more weight casino games are given; the easier it’ll be to meet wagering requirement. Thus, the ideal casino should have games with relatively high weighting. In this regards, the games of Slots.com have the following weighting during play-through:
|100%||Slots and Specialty Games|
|20%||Table Games (unless otherwise stated)|
|10%||All Video Pokers, and Blackjack (unless otherwise stated)|
|5%||Single Deck and Double Deck Blackjack, Sic Bo, Baccarat, and all Roulettes|
This means that 1 BTC wagered on slots and specialty games will count as 1 BTC towards meeting wagering requirement. However, 1 BTC wagered on Video Pokers will count as 0.1 BTC; and 1 BTC wagered on Roulettes will count as 0.05 BTC. Thus, if you wish to meet play-through as fast as possible, you’ll want to play Slots or Specialty games.
It should also be said that Slots.com weighting of non-slots games is relatively low. That is, in many other online casinos, you’ll find games having relatively more weights when a bonus is active. For example: while table pokers have a 20% weight in Slots.com, in some online casinos, these games have up to 50% weight. Also, Craps do not count towards bonus play-through in Slots.com, but in some other casinos, the game of dice has weights and count towards bonus play-through.
That said; except you’ll be playing Slots and specialty games, Slots.com may not be a fine location to be playing with bonuses. This is because the weighting of its other games are relatively lower than you’ll find them in many other online casinos; meaning that if these are the games you be playing, it’ll be relatively more difficult to clear bonuses in Slots.com than elsewhere.
Rating and Summary of Promotions
Slots.com scores very poorly in our rating of its bonus offering. Yes, it has a relatively attractive welcome bonus; but that is where the positives stop. Not a single bonus is available after that welcome package – no reload bonuses, no cash-back offers, not even a loyalty program to reward your continued stay in the site. The only good news here is that Slots.com promises featuring other bonuses soon. But until then, the dearth of bonuses calls for a low bonus score.
The bonus conditions of Slots.com also do not help matters. The “35x rollover of deposit + bonus amount” is a high wagering requirement; and games have relatively low weights and do not count much towards meeting play-through requirement. Thus, it’ll be relatively difficult to clear bonuses, and be able to withdraw.
Slots.com does not offer no-deposit free chips to get you started; so to play its games for real money, after creating your account, you’ll have to fund it. Also, when you play and have winnings; you’ll definitely request payment, and will hope to receive it. Thus, a review of an online casino is incomplete without a discussion of its deposits and withdrawals processes.
As mentioned earlier, Slots.com differs from almost every other online casino out there in that it is a bitcoin-only online casino. Thus, the only deposit and withdrawal method supported is Bitcoin; and the only currency accepted is BTC.
Transactions are processed using unique “wallet address”. So if you do not have a bitcoin wallet, to get started, you’ll have to set one up. However, the process is relatively easy. You simply have to select a Bitcoin Wallet Provider from the many such services on the web. After that you need to put bitcoin in your wallet. There are many sites where you can convert traditional money into bitcoin using credit cards, e-Wallet services, bank transfer services, and more.
Once your wallet is set up and has the digital currency in it, using it for deposit and withdrawal transaction is easy-breezy. To make a deposit into your Slots.com account, simply go to the deposit page of the casino to find its unique wallet address; copy the wallet address, and paste it into your Bitcoin Wallet. To make a withdrawal, simply reverse this process. That is, get your unique wallet address from your wallet provider; copy it; then go to the withdrawal page of Slots.com, and paste it (your wallet address) into the appropriate field.
The table below summarizes everything else you need to know about deposits and withdrawals in Slots.com.
|Min Limit||No limits||No limits|
|Max Limit||No limits||No limits|
|Transaction time-frame||Instant||About 15 minutes*|
* After the “up to 48 hours” that it takes to process withdrawal requests
It should be said that Slots.com is not a regular online casino that unfortunately has limited banking options. Rather, it is designed as a bitcoin-only online casino. So it is true that many players may view its lack of banking options as a disadvantage, but that will be being unfair to Slots.com. It is not that Slots.com does not support other banking options (like credit cards, e-wallets, bank transfer services, etc). Rather it cannot support these options. With its support for only bitcoin, Slots.com is functioning as it should – as it is designed to.
Know that if it supports the traditional payment options, it loses its identity and will be unable to provide many of its unique benefits (such as anonymous play).
With regards to banking limits, Slots.com comes out well. The online casino itself does not set any limits. This is a very good one, because no one likes limit. That is why where limits exist, you’ll want for minimum limits to be as low as possible, and for maximum limits to be as high as possible. For example, you’ll want a low minimum deposit amount so that you won’t have to need a high budget before you can make a deposit and play casino games.
Also, you’ll want minimum withdrawal amount to be as low as possible so that you won’t need to build a large win balance before you can request payment. Also, you’ll want the maximum withdrawal amount to be as high as possible, so that if you hit a big win, you can withdraw it at once.
Thankfully, you get all of these benefits in Slots.com as it does not set banking limits. You won’t need a large budget before you can deposit; you won’t need a large balance before you can withdraw; and withdrawing big wins won’t be frustratingly long and difficult. However, while Slots.com does not set limits, there may be limits set by certain Bitcoin Wallet Providers.
One promise of Slots.com is “faster transactions”. The exact words of the casino are “we use Bitcoin exclusively, making deposits and withdrawals quick and easy”.
True to this, all deposits are instant. This means that immediately after the deposit transaction, you’ll find the deposited funds sitting in your casino account. Thus, you can make a deposit now, and play casino games with the deposited funds right away. Withdrawal transactions are also super fast. Withdrawal requests can take up to 48 hours to process. But after processing, it takes at most 15 minutes for the payment to be received.
Also, Slots.com does not charge any fees. So you can expect to have free deposits and withdrawals. However, your particular Bitcoin Wallet Provider may charge fees. But where applicable, such fees are usually very low when compared to the applicable fees of the traditional payment options.
Rating and Summary of Banking
Slots.com does admirably in the banking section. The deposit and withdrawal processes are easy-breezy. Also, there are no limits, and there are no fees. Your Bitcoin wallet provider may charge fees or set limits for each transaction, but these are unassociated to Slots.com. More importantly, transactions are fast. Deposits are instantly processed. Withdrawals have a 48 hours processing window; after which the payment is received in 15 minutes. All these benefits are possible because Slots.com uses Bitcoin exclusively.
Unfortunately, what makes Slots.com so good makes it loose 2 points in our 10-point rating scale. As a bitcoin-only casino, Slots.com does not support any other payment option. If we use the same standards we use for all other sites (though this is being unfair to Slots.com), it will mean that Slots.com is seriously limited in terms of banking options.
Customer Support Service
What about when you’re sailing high in the casino and your ship runs aground? This is why the ideal online casino should provide an effective customer support service.
In this regards, Slots.com supports an online contact form. This can be accessed in the “contact us” page of the website. Thankfully, the service has a relatively fast response time. It says there that “an agent will respond to your inquiry in 24 hours”. However, many players get a response to their submission in just a few minutes.
However, we were not pleased that the support options were limited to online contact form. Not even good ol’ email service is supported. We’ll definitely have loved to see instant-feedback support options such as Live Chat and telephone service.
Slots.com also says there is a Help Section which “can help you find answers quicker”. On getting there, we found the regular FAQ page. Yes, it can help you find some answers on your own. It is divided into 4 sections – Bonuses, Deposits and Withdrawals, My Account, and General. However, it won’t be of much help because it is very shallow. In all, only 10 questions are answers, with each section answering only 2 – 3 questions.
Rating and Summary of Banking
Slots.com has a long way to go in this department. First, the FAQ that is provided for self-help is not detailed. Worse still, only online contact form is supported for directly contacting the casino for assistance. There’s no email service, not to talk of a Live Chat, or telephone service.
Slots.com manages to score 6 on the 10-point rating because of the speed and helpfulness of response – response is always within 24 hours and is usually very helpful.
Also read this review
Slots.com promises to bring you “a unique and entertaining gaming experience”. It definitely is a unique online casino, in that it uses bitcoin exclusively and is optimized for a mobile experience. Sure, Slots.com is not the first dedicated bitcoin online casino. However, it is definitely a first in being “bitcoin-only and mobile-optimized”.
If you’re that niche online casino player, then Slots.com is your place. You’ll get the optimal mobile gaming experience; and you’ll also get anonymous play, and the easy and faster transactions that bitcoin affords. However, these very benefits come at a small cost. The mobile emphasis means Slots.com is slim in its game options; while the bitcoin emphasis means it does not support the regular payment methods.
Another annoyance (more related to the casino’s relative newness on the scenes than to its unique nature as a bitcoin-only, mobile-optimized online casino) is that Slots.com has only a welcome bonus. Though the welcome bonus is relatively attractive, a house should be made worth remaining in with reload bonuses and a loyalty program.
If you fancy bitcoin and prioritize mobile play, you should be able to look past these faults. Then you’ll find Slots.com as a very legit and safe online casino. Independently certified and well regulated, there is no doubt that you can have winnings, and will be paid.