Yes, Red Stag Casino is legit. The reason we said Red Stag Casino is not a scam is that we have witnessed several payments to its winners without a problem. And, there has never been a scam complaint about the site.
However, do they cheat their players? And is the casino worth playing? Read on!
Red Stag Casino advertises as “a gaming environment that honours the hard-working gritty individuals who punch in and give their best effort day after day, year after year”. Honor? It explains that Players in Red Stag Casino will “feel the glory as [they] grind [their] way to victory”.
This suggests that Red Stag Casino is an online casino where players can win casino prizes to boost the bankroll. The big question is whether this is just some advert-blurb or whether Red Stag Casino is really a legit and reliable house where players can have winnings and will be paid.
Also, since online casinos should be entertaining, another important question is whether Red Stag Casino provides a wide variety of high quality and entertaining games.
Also, as an online casino, does it provide other casino offerings and top services that we’ll expect of the ideal online casino (such as attractive bonuses, fair casino conditions and limits, convenient deposits and withdrawal processes, effective customer service, etc)?
This review will examine Red Stag Casino in order to provide the information that will help you answer these questions and more.
Red Stag Casino review at a glance
- Website: www.redstagcasino.eu
- Online casino owned by Deck Media N.V. Casinos which was started in 2015
- Powered by simple WSG software which guarantees a smooth gaming experience
- Games are available via download-based casino version and Instant Play
- Mobile gaming is supported (compatible with Android, iOS, and Windows phone)
- Provides about 200 online casino games that include slots, table games, video pokers, and specialty games
- Live Dealer games are not available
- Offers a 7-tier welcome bonus that is up to $2,500 plus 500 free spins
- Offers numerous other bonuses that include daily and weekly match bonuses, cash-back bonus, and more
- The welcome bonus is subject to a x30 play-through requirement
- Provides a number of progressive jackpot games
- Convenient deposit options include credit/ debit cards, e-wallets, and cryptos, while withdrawal options include e-wallet, cryptos and cheque
- Maximum withdrawal amount is $2,000 per week (with the eWallet options)
- 24/ 7 customer support is available via email (support@redstagcasino.com), telephone (1-888-281-3640), and Live Chat
Red Stag Casino – Background
Red Stag Casino is an online casino from Deck Media N.V Casino. This is a leading operator of US-friendly online casinos. Some of the sites under the umbrella of Deck Media include Black Diamond Casino, Miami Club Casino, Uptown Aces Casino, Sloto Cash Casino, Desert Nights Casino, and more. Red Stag Casino was established in 2015. Having operated for half a decade in the industry can only mean that the casino does a lot right.
Red Stag Casino talks of being a unique gaming environment where players’ hard work is honoured and commended. It comes with an exciting cowboy theme. The casino can be found at www.redstagcasino.eu. While Red Stag Casino is a US-facing online casino, the “.eu” domain of its website shows that it also has European players in its sight. Though there are a few restricted countries, Red Stag Casino accepts players from a host of worldwide countries. However, you’ll need to be 21 years old to create an account and play in the house.
Is Red Stag Casino legit?
With so many fraudsters parading cyberspace, you’ll want to make sure that an online casino is legit before venturing in. This is because, with anything but a legit online casino, you stand losing your deposits or not getting paid winnings. That said; the big question is whether Red Stag Casino is legit. The simple answer to that is “YES”.
Our first check of a legit online casino is legality. This is because online services that are operated by companies that are 100% legal are less likely to be scams. Thankfully, Red Stag Casino ticks this box. It is owned and operated by Deck Media N.V. Casino, which is a 100% legal company, and arguably the most renowned operator of US-facing casinos. Suffice it to say that it’s very unlikely for a scam online casino to come off the tables of a company of this profile.
Another check of a legit online casino is the test of time. This is because scam services are usually short-lived. Players who are given the runaround or ripped off by scam services naturally speak out; and with the spotlight on them, the scam services usually do not survive the exposure. Thankfully, Red Stag Casino ticks this box.
It was established in 2015. This means that when compared to many old-timers, Red Stag Casino is relatively young. However, 5 years is a long time in the harsh terrain of online gaming. Suffice it to say that a scam online casino cannot continue operating for 5 good years.
A fine check of a legit online casino is fair gaming. This is because fair gaming ensures that the casino can have winners, and scam houses are often rigged such that players cannot have winning hands. Thankfully, Red Stag Casino ticks this box.
The random Number Generator that produces a result of games has been independently audited and certified. The system involves running millions of game rounds and analyzing these to ensure that results are consistently random. Suffice it to say that a scam online casino that does not have fair games will not be certified by independent casino auditors.
Another fine check of a legit online casino is a gaming license. This is because a gaming license ensures that the casino is regulated. Online casinos must meet certain requirement to be licensed by any licensing jurisdiction, and afterwards the jurisdiction act as a regulator to keep the casino in check. In this regards, Red Stag Casino is licensed by Curacao Gambling Commission (CGC).
Unfortunately, the CGC license is not a very reputable one. This is because the oversight of the commission is lax. Unlike other regulators, it does not help in resolving casino-player conflict, and there is no record of it penalizing erring casinos. However, being licensed means that Red Stag Casino meets a certain licensing requirement.
Lastly, another good check of a legit online casino is payouts. This is because players who win casino prizes and withdraw should be paid. Thankfully, Red Stag Casino ticks this box. The site has a “recent winners” list. If you don’t trust self-published claims or want to see some evidence of payment, with a simple online search, you’ll find many winners of the casino as well as proof of payment. Suffice it to say that scam online casinos do not pay.
That said; with Red Stag Casino operated by the 100% legal Deck Media N.V., with its RNG independently audited and certified, with it licensed by the Curacao Gambling Commission, and with it having a half-decade operating record of providing gaming services and actually paying winners, there’s no doubt that it is a legit online casino.
Is Red Stag Casino safe?
To use an online casino, you’ll have to submit a truckload of sensitive information which includes personal data (e.g. contact details) and payment instrument data (e.g. credit card detail). Having such sensitive data leaking out will leave you exposed to fraudsters and other bad elements parading cyberspace looking for someone to devour. Thus, the ideal online casino should not only be legit, but it should also be safe – adequately protects users’ data.
Thankfully, Red Stag Casino does well in this regards. It uses the industry-standard digital protection measure – 128 bit SSL encryption technology. This security protocol is what is used by the top financial institution in keeping their data safe. So you can be sure that your personal information and transaction data with Red Stag Casino is safe.
Gaming Review
This part of the review will examine whether Red Stag Casino is entertaining. Specifically, we’ll look at the selection and quality of games, as well as the gaming flexibility afforded.
Software Provider
The quality of an online casino is simply a product of the software that powers it. Thus, the ideal online casino which offers high-quality gaming experience should be powered by high-quality casino software.
Thankfully, Red Stag Casino manages to scale this hurdle. It is powered by the WSG Technologies. The game studio does have a tumultuous history in the iGaming industry. It started in 1996 as “Odds On Gaming”. Then it later rebranded as Vegas Technology; and even disappeared for a while. But since rising from the ashes as WSG Technology, it has gone on to be one of the leading casino games developers for US-facing casinos.
The software loads well and fast, to give a smooth gaming experience. In terms of graphics and animation, WSG does not have the glitz and glamour that you’ll find in the products of some of the famous game studios. WSG comes out as simple – not the sharp and elegant graphics and more, not overly catchy, but appealing. As some will even say; by toning down on the effects and keeping things simple, there’ll be less glitches, and all that.
That said; with WSG powering Red Stag Casino, you can expect to find user-friendly gaming software that looks nice, and does the job well. However, being powered by WSG may be a big drawback to many players. And it is not just that the software comes out as a bit dated; but players cannot access some of the world-famous casino games. Being powered by a single game developer also does not sit well with many players. This is because they’ll be denied the enjoyment of other gaming platforms.
Software providers incorporate unique graphics, game-play styles, etc to differentiate their software. Thus, in a multi-software powered casino, players can access a variety of exciting software tweaks. However, with Red Stag Casino solely powered by WSG, players can only enjoy WSG features.
Casino Versions
The call for gaming flexibility makes how to access online casino games an important consideration. Online casinos usually have their games available in two modes – Download and Instant Play. The download mode requires players to download and install the casino software to their device; while the Instant Play mode allows players to play games directly online using web browsers without need for download. The ideal online casino will provide both versions so that users can choose what best suit them.
Thankfully, Red Stag Casino is available in both download and Instant Play modes of play. Players who choose to download the casino software will have access to the full range of games. Also, the process is fast and easy.
However, gaming will be limited to that device that the software is installed. Alternatively, players can play games directly online using the Instant Play mode. The major advantage of this is that gaming can be done from different devices; all that’s needed is a web browser and strong internet connection.
Mobile Compatibility
Mobile compatibility is the in-thing. Casinos that are mobile-friendly allow players to enjoy gaming sessions on the go – at anytime and anywhere. That said; players will want the ideal online casino to be mobile-friendly.
Thankfully, Red Stag Casino ticks this box. It says that every Red Stag cowboy and cowgirl should be able to play while on horsebacks. That’s only possible with mobile devices like smartphones and tablets. Thus, Red Stag Casino is compatible with all mobile platforms (iPhones/ iPads, Androids, Smart Lassos, etc). The casino even has a number of exclusive mobile bonuses.
Game Selection
A discussion of the entertainment value of an online casino must come and end at its games. It is the featured games that serve the entertainment to a wide range of gamers. Thus, the ideal online should provide a range of entertaining games.
Red Stag Casino does fine in this regards. Using the WSG software, Red Stag Casino provides about 200 online casinos games. If you’ve checked other online casinos, you’ll easily see that the games collection of Red Stag Casino is relatively small. There are casinos that over 500 or even 1,000+ games. However, its relatively modest games collection includes titles from every category of online casino games. So whatever you play, you’ll find your favourite games in Red Stag Casino, including Slots, table games, video pokers, and specialty games.
Slot Games
The spinning reels of virtual slot machines are dazzlers. The thrills as the reels spin to a slot to reveal a winning combination, coupled with the potential huge payouts that they hold, makes slot games some of the most demanded online casino games. Thus, the ideal online casino should provide numerous slot machines.
Thankfully, Red Stag Casino ticks this box. Its slot collection includes all the different reel types – classic 3 reels, 5 reels video slots, and even 7 reel slots. The slots are available in many exciting and engaging themes. These include sports, adventures, fantasy lands, ancient civilization, and more. Whatever tickles your fancy, you’re sure to be entertained.
However, being powered by WSG, many of the industry famous slot titles are not available; and in place of licensed brand name slots, you’ll find cheap alternatives. For example, the Jurassic Slots does not even hide that it is an imitation of the famous Jurassic World.
That said, some of the slot titles you’ll find in Red Stag Casino are Funky Chicken, Cool Bananas, Dolphin King, Dragon Master, Eastern Dragon, Shaaark, Tiki Lounge, Vegas Party, Cherry Blossoms, Arabian Nights, and more.
Table Games
The casino classics remain the face of casinos. Thus, any serious online casino will offer them. Thankfully, while Slots are clearly the dominant games in Red Stag Casino (as it is in most online casinos), it still offers some classic table games.
The selection is very small but manages to cover the popular games. Fan of Blackjack will find a few variants of the game of 21 including Classic Blackjack, Atlantic City Blackjack, Vegas Strip Blackjack, and Vegas Single Deck Blackjack. For other card games, there is Baccarat and different Pokers types like 10 High Hold’em, Casino Hold’em, Pai Gow Poker, Red Dog, etc.
If you’re not a fan of the card games, you’ll find seats at other interesting tables. Lovers of the dice will find Craps; and there’s the popular Roulette game in all its exotic variants (that includes American Roulette, European Roulette, etc).
Video Pokers
Another popular group of online casino game is video pokers. These games fuse video slots and 5-card poker, combining the best of both worlds for a super-thrilling experience. That said; the ideal online casino should offer these super-thrilling combos. Thankfully, fans of video pokers will not be disappointed in Red Stag Casino, as it has a strong collection of these games.
The video poker options include Aces and Faces, Deuces and Joker, Deuces Wild, Double Joker, Jacks or Better, Joker Poker, and Tens or Better. These games are available in single-hand and multi-hand denominations.
Specialty Games
Online casinos usually have a lot more than slots, table games, and video pokers. Other games which do not fit the mould of these regular casino games are usually lumped together in the “specialty games” category.
For an online casino to serve all and sundry, it should provide a range of these “specialty games”. Red Stag Casino does have a specialty games category. However, only a few games can be found there. The options available are Keno, Bingo Bucks, Dazzling Dice, Poker Dice, and Poker Slots.
That is really disappointing as the many scratch card games that usually dominate this section are missing.
Progressive Jackpot Games
Casino players usually chase wins, especially the huge life-changing wins. Over the years, the games that give such wins are the progressive jackpot games. This is because by design the games have jackpots that increase progressively. Every time the game is played a part of the bet is contributed to the jackpot; thus, the amount to be won can reach a massive amount before it is won.
That said; the ideal online casino should have a good number of progressive jackpot games. Thankfully, Red Stag Casino does relatively well in this regards. Some of the games to play when chasing the life-changing wins are Cherry Blossoms, Dynasty, Triple Triple Gold, Goblin’s Gold, Progressive Blackjack, etc.
You’ll notice that the progressives are not attached to only slot games; you’ll also find them on table games of blackjack and Poker. Thus, you can still chase the huge wins even if you are a fan of the classic casino games.
Live Dealer Games
Online casino games are created to give players the feeling of gaming in a real land-based casino. However, these games do not have the human element. Live Dealer Games bring this to the board. These games are operated in the floor of a real land-based casino, with real humans dealing the cards and spinning the wheels. Thus, Live Dealer games incorporate the human element into online casino games to give players the real feeling of playing in a real land-based casino.
As a result, many online casinos are beginning to offer Live Dealer games. However, Red Stag Casino does not provide live dealer games. You’ll have to be content with its regular virtual games.
Bonuses Review
This part of the review will examine whether Red Stag Casino is a rewarding place that has attractive bonus offerings. However, because casino bonuses always come with conditions, while examining the bonuses that Red Stag Casino offers, we’ll also examine the conditions that come with such bonuses.
Bonuses
Bonuses are freebies (free money or free plays) that casinos give players with which they can play real money games. That said; players will want as much free money as possible, so the ideal online casino should have a lot of attractive bonus offerings.
Red Stag Casino ticks this box, as it has bonuses that range from welcome bonus for new players to other bonuses for old players.
Welcome Bonus
The welcome bonus is what the casino offers its new players when they join the casino. The welcome bonus is supposed to make players have eyes for only the particular casino, so it should be really attractive.
Thankfully, Red Stag Casino does very well in this regards. It offers its new players a welcome bonus that is up to $2,500 cash bonus plus 500 free spins on amazing slot games. The welcome bonus is staggered to cover the first seven deposits as follows:
- First deposit – 275% match bonus up to $550 + 100 free spins on Dolphin Reef
- Second deposit – 175% match bonus up to $350 + 100 free spins on Fat Cat
- Third deposit – 100% match bonus up to $200 + 50 free spins on Funky Chicken
- Fourth deposit – 175% match bonus up to $350 + 50 free spins on Cool Bananas
- Fifth deposit – 100% match bonus up to $200 + 25 free spins on City of Gold
- Sixth deposit – 150% match bonus up to $300 + 25 free spins on Cherry Blossom
- Seventh deposit – 275% match bonus up to $550 + 150 free spins on King Tiger
There’s no doubt that getting up to $2,500 as free money in addition to 500 free spins makes for good reading. However, it is not just the relatively large size of the welcome bonus that makes it attractive.
The structuring of the welcome bonus means that redeeming the full $2,500 of the bonus will require depositing far less than $2,500. For example, redeeming the full $2,500 of the welcome bonus will require seven deposits as follows:
- First deposit bonus – being a 275% match bonus, getting the full $550 of the bonus requires a deposit of $200
- Second deposit bonus – being a 175% match bonus, getting the full $350 of the bonus requires a deposit of $200
- Third deposit bonus – being a 100% match bonus, getting the full $200 of the bonus requires a deposit of $200
- Fourth deposit bonus – being a 175% match bonus, getting the full $350 of the bonus requires a deposit of $200
- Fifth deposit bonus – being a 100% match bonus, getting the full $200 of the bonus requires a deposit of $200
- Sixth deposit bonus – being a 150% match bonus, getting the full $300 of the bonus requires a deposit of $200
- Seventh deposit bonus – being a 275% bonus, getting the full $550 of the bonus requires a deposit of $200
To get all $2,500 of the welcome bonus, your first 7 deposits have to $200 each. Thus, you’ll need only $1,400 to get the full bonus. The structuring of the bonus, especially the large matching of the deposits, makes it easier to claim the full bonus because to claim the full bonus players will need to deposit less than half of the bonus amount.
Staggering the welcome bonus to cover the first 7 deposits also makes it easier for players to claim the full bonus amount. This is because it spread the required deposits, such that instead of making a single large deposit, players only need make a number of relatively small deposits.
For example, $1,400 is needed to claim the full $2,500 deposit. There’s no doubt that not many persons will be able and willing to pay that as one deposit. It’s definitely easier for players to play this over 7 deposits of $200 each.
That said; the welcome bonus of Red Stag Casino is not only relatively large; it is relatively easy for players to get the full bonus.
Other Bonuses
A casino welcome bonus is for new players. But new players soon become old players. Thus, the ideal online casino should have a range of other bonuses that’ll keep the house exciting for old players.
Thankfully, Red Stag Casino does very well in this regards. It offers a range of other bonuses that include: daily and weekly match bonuses cashback bonuses, and more.
The match bonuses are free money that a casino gives players simply for depositing money into their account at specific times. Red Stag Casino offers a host of these. At the time of writing this review, some of these promotions included:
- Monday Mojitos – this offer gives players free money for making a deposit every 1st and 3rd Monday of the month
- Bloody Mary Thursday – this offer gives players free money worth 85% of every deposit they make on a Thursday
- Saturday Sex on the Beach – this offer gives players free money worth 100% of every deposit made on a Saturday
- Chaser Bonus – this offer has free money for players for simply, making a deposit every other day
- Ride to the Future – this offer has free money for players up to $520 for depositing with Bitcoin
Red Stag Casino offers a Cash-back bonus which is available to players who choose not to use the welcome bonus package. The Red Stag Casino cash-back is simply a percentage of your deposits that is credited back to your bonus account. The casino gives 25% cashback on your first seven deposits. That is, simply make deposits and play casino games as usual. When you run down the deposits, you can simply contact the casino, and it’ll refund your account with 25% of your first 7 deposits.
Apart from the welcome Cashback, Red Stag Casino has other cashback offers. An example is the Wednesday Martinis offer. With this offer, every Wednesday, players get a percentage of their losses from the previous week gaming activity.
Red Stag Casino also rewards players with complimentary (comp) points. This is a loyalty program, where players are rewarded for their remaining active in the casino. Players get comp points for every wager placed in the casino. After accumulating a minimum of 2,000 points, these can be converted to bonus money at a rate of (1,000 points = $1.00).
Bonus Condition
All casino bonuses come with conditions. Many times, players get caught out by these conditions. So it’s important to consider the conditions attached to casino bonuses. Some important conditions to consider are: bonus wagering requirement, games contribution to bonus play-through,
Bonus Wagering Requirement
Casinos give players bonuses not so the free money can be withdrawn, but so players can continue playing games. To ensure this, bonus wagering requirements are attached. This is simply the amount that must be wagered after redeeming a bonus before withdrawals can be made.
Players will want the bonus wagering requirement to be as low as possible so that after redeeming a bonus, players will not have to spend too much wagering before withdrawals can be made.
In this regards, Red Stag Casino does relatively well. For example, the welcome bonus is subject to x30 wagering requirement. This means that if the full $550 first deposit bonus of the welcome package is redeemed, to get cleared for withdrawal, the player will have to wager a total of $16,500 (calculated: $550 X 30). This is relatively fine, considering that what comes out as the industry-standard wagering requirement is “40 times bonus amount”.
Games Contribution to Play-through
How fast players meet play-through requirement and get cleared for withdrawals is dependent on the games played when a bonus is active. The higher the contribution of games to play-through the faster players will clear bonuses. For example, it’s mentioned that clearing the $550 first deposit bonus requires wagering of $16,500. However, this is only possible when all the games played contribute 100% to wagering. If games played contribute only 50% to wagering, it’ll take $33,000 to clear the $550 first deposit bonus. Thus, the ideal online casino should have games that have relatively high contributing percentages when playing through a bonus.
In this regards, Red Stag Casino does not come out shining. Slots, Keno, and Specialty games contribute 100% to wagering; Blackjack and Video Pokers contribute 10% to wagering; table Pokers contribute 35% to wagering; but all of Roulette, Baccarat, and Craps do not count towards wagering.
You’ll definitely find online casinos with games having relatively higher contributing percentages to wagering. For example, in many casinos, table pokers contribute 50% to wagering; and all of Craps, Baccarats, and Roulettes have varying contributing percentages.
That said; except you are a fan of slots or keno, Red Stag Casino may not be the best place to play your favourite games if you’ll want to play with bonuses. This is because with these games having a relatively low contribution to wagering, it’ll be relatively difficult to clear bonuses.
Other Conditions
There are many other bonus conditions. So as not to be caught out by these, you’ll want to look them up before redeeming a bonus. One of such bonus condition is withdrawal cap after play-through a bonus. This means that after meeting playthrough requirements, no matter the balance, players can only withdraw a particular amount.
This cap exists simply to ensure that players do not get a large payout from the casino. Such withdrawal caps usually apply to no-deposit bonuses. This ensures that if no cash deposit is made players cannot claim large wins.
In Red Stag Casino, withdrawals from winnings using no-deposit bonuses are limited to $150. It’s not hard to see why such withdrawal caps are hated. However, the $150 cap of Red Stag Casino is actually relatively high, as many other online casinos have $100 as maximum withdrawals from cleared no-deposit bonus winnings.
Banking Review
This part of the review will examine whether Red Stag Casino offers top services that we’ll expect of the ideal online casino, especially in the area of banking (deposits and withdrawals). Specifically, the review will examine the process of loading your casino account, and of cashing out winnings.
Deposits
Players will have to deposit money into their casino accounts to play real money games. Thus, a consideration of the deposit process is important. Specifically, this consideration will include the deposit options supported, the deposit limits that apply, and the deposit processing speed.
Deposit Options
From wherever you may be playing, you’re more likely to find the deposit process painless if a wide range of options is supported. Thus the ideal online casino should support a range of convenient deposit options.
Red Stag Casino does relatively well in this regards. The particular deposit options you’ll find in the banking page of Red Stag Casino are Mastercard, Visa, Bitcoin, Bitcoin Cash, Litecoin, Neosurf, Skrill, Neteller, Sofort Uberweisung, and PaySafeCard.
You’ll find that it is not a very long list. However, it manages to cover all the popular online deposit options – credit cards, prepaid voucher, e-wallets, bank transfer options, and cryptocurrencies. With many of the options, generic and popular options that can be conveniently used from virtually everywhere, you shouldn’t have a problem with finding a means to conveniently load your account no matter your location.
Deposit Limits
Casinos usually limit how much you can put into your account. The minimum deposit limit is what many persons look at here, as it is what determines whether persons can load their account to start playing games. Generally, players want a minimum deposit limit to be as low as possible so that those with low budget can also meet the threshold and deposit the required amount to enjoy casino gaming.
In this regards, Red Stag Casino does not shine. It sets the following minimum deposit amount, which depends on the deposit option used:
- Credit cards and crypto options – $25
- e-wallet options – $20
- Sofort – $5
- PaySafeCard and Neosurf – $1
You’ll notice that on the popular options such as credit cards and e-wallet options, the minimum deposit amount is relatively high. Many other online casinos allow deposit of $10 with these options
At the other end of the spectrum, the maximum deposit amount also exists. High rollers especially will want this to be as high as possible, so that they can make the large deposits that their high rolling calls for. Also, Red Stag Casino does not do very well in this regards. While it does not give the maximum deposit amount for the credit cards, cryptos, and Neosurf, it has the amount for the other options as follows:
- e-wallets – $1,500 per transaction
- Sofort – $5,000 per transaction
- PaySafeCard – $1,000 per transaction
Also, it’s clear that this is relatively high. To use the popular e-wallet options as an example; while Red Stag Casino limits deposits to $1,500 per transactions, many other online casinos allow deposits of up to $2,000 per transaction.
Deposit Processing Speed
Another important deposit consideration is how quickly transactions are processed so that deposited funds will be reflected in players’ accounts and available for playing. The ideal online casino will process deposit transactions as fast as possible.
Thankfully, Red Stag Casino ticks this box. Deposit transactions are almost always processed instantly, so players can dive into gaming using deposited funds almost straightaway.
Withdrawals
Players will want to not only have winnings but be able to withdraw this. That is why “withdrawals” is a mark of a legit online casino. Thus, a consideration of the withdrawal process is important. Specifically, this consideration will include the withdrawal options supported, the withdrawal limits that apply, and the payout speed.
Withdrawal Options
Just as it is with the deposits; players from wherever are more likely to find withdrawal process painless if a wide range of options is supported. Thus, the ideal online casino should support a range of convenient withdrawal options.
Red Stag Casino does okay in this regards. The particular withdrawal options you’ll find in its banking page are Bitcoin, Bitcoin Cash, Litecoin, Skrill, Neteller, and Cheque.
By every standard, this is not a wide range of options. It’ll definitely disappoint many that the cards are not supported. However, with the e-wallets (Skrill and Neteller) being generic options that are very popular and convenient for receiving payment online, and with the crypto options also gaining popularity, players from everywhere shouldn’t have a problem with cashing out from Red Stag Casino.
Withdrawal Limits
Casinos also set limits on how much can be withdrawn at once. The minimum withdrawal limit means that your balance must be up to an amount before you can withdraw. So players want this limit as low as possible so that they won’t have to wait too long building a high balance before they can withdraw.
Unfortunately, Red Stag has a relatively high minimum withdrawal limit. Its sets the following minimum withdrawal limits:
- Crypto options – $100
- e-Wallet options – $150
- Cheques – $150
It’s clear to see that this is relatively high. To use the e-Wallets as an example; while you cannot cash out using these options until you have $150, in many other online casinos, you can cash out using e-Wallets if you have only $50.
At the other end of the spectrum, the maximum withdrawal limit means that no matter your balance you can only withdraw a particular amount from the casino at once. Thus, to withdrawing a large balance (over the maximum withdrawal amount) will require multiple withdrawal transactions. Players will want this limit to be as high as possible, so that if they have a large balance, it won’t take too many withdrawal transactions to completely withdraw everything.
Also, Red Stag Casino does not do well in this regards. It has relatively low maximum withdrawal limits as follows:
- Crypto options – $2,500 per week
- e-Wallet options – $2,000 per week
- Cheques – $2,000 per week.
It’s also clear that this is relatively low. Also, illustrating with e-Wallet options, the maximum you can cash out from Red Stag Casino is $2,000 per week, but there are many other online casinos that allow maximum cashout of $4,000 and $5,000 per week.
Payout Speed
Players who request payment will not be okay with the payment coming anytime; they’ll want their payment to come as fast as possible. This means players want more than a legit casino that pays; they want a legit casino with fast payment. Thus, the ideal online casino should feature fast payment.
Unfortunately, Red Stag Casino is not known for fast payouts. This is because it has a relatively long payment processing time of 48 – 72 hours. It is after this 2 – 3 working days of processing that the payments are issued. After issuance, withdrawals with e-Wallets and crypto options are received within 1 – 3 days, while Cheques may take 5 – 7 business days to be received.
That said; even when cashing out with Skrill or Neteller, it may take up to 6 working days to get paid. To put this in perspective, in the industry speedsters, many withdrawals with Skrill or Neteller are received within 24 hours.
Customer Support Service
Just as it is with using any online service, when using an online casino, you may have some questions. Because issues are inevitable, you may have some issues. Thus, the ideal online casino should have an effective customer support service for handling users’ questions, issues, and more.
Thankfully, customer service is one area where the casinos of Deck Media are known to be excellent. For example, Red Stag Casino provides assistance using self-help resources in its website, and the full gamut of contact-help channels.
The chief self-help resource in its website is its FAQ (Frequently Asked Questions) page. This resource holds articles that answer many of the questions that you may have. These include questions that range from getting started, to cashing out, and everything in between.
However, if you’ll need to directly contact a customer support rep of the casino, it supports an email service, a telephone service, and a Live Chat feature. To use the email, service, simply send your messages to the email address: support@redstagcasino.eu. To use the telephone service, the number to call is 1-888-281-3640. To use the Live Chat, simply find the link in the “support” page of the website.
Interestingly, the support service is 24/ 7, so whatever time of day you need assistance, you can reach out. Also, the service is very responsive, emails are answered usually within 24 hours, and the Live Chat is actually “live”. That is, you’ll not have to wait endlessly to be connected to a live agent; any such waiting is usually a minute or so.
Conclusion
Red Stag Casino is an online casino from Deck Media that comes with a cowboy theme to promise players glory and victory. Thankfully, Red Stag Casino largely lives up to this. It is licensed by Curacao Gambling Commission and uses an audited and certified Random Number Generator, so you can have winnings, and it does pay.
The casino is powered by WSG and provides a variety of games. Thus, you are sure to find exciting online casino games for a smooth and entertaining gaming experience. You’ll also find numerous jackpot games to chase the huge wins, and gaming freedom is afforded via Instant Play and mobile gaming.
Red Stag Casino shines on the bonus front. It starts off with an attractive welcome bonus that is up to $2,500 + 500 free spins, and it follows this with a host of other bonuses. Convenient banking options are supported, so you shouldn’t have a problem with loading your account or withdrawing winnings. However, payment is not fast because the payment processing time is relatively long. Also, the maximum withdrawal limit is relatively low, so it’ll take several withdrawal transactions to withdraw any serious balance.
When help is needed, Red Stag Casino has a 24/ 7 and very responsive customer service which can be reached via email, telephone, and Live Chat.
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Pros
- Accepts US players
- A legit online casino that is licensed by the Curacao Gambling Commission
- A safe online casino that utilizes the industry standard 128 bit SSL encryption
- Gaming flexibility is provided with download-play, and Instant Play
- Compatible with mobile platforms (Android, iOS, Windows Phone, etc) for gaming on the go
- Provides about 200 games that include every genre of online casino games – slots, table games, video pokers, and specialty games
- Provides a number of progressive jackpot games
- Offers an attractive 7-tier welcome bonus that is up to $2,500 plus 500 free spins
- The match percentages of the welcome bonus are high, thus redeeming the full bonus require deposits totalling only $1,400 ($200 in each of first 7 deposits)
- The wagering requirement of the welcome bonus is relatively low (30 times bonus amount)
- Convenient deposit and withdrawal options are supported
- Cryptocurrencies are supported for both deposits and withdrawals
- 24/ 7 customer support service is provided via email (support@redstagcasino.eu), telephone (1-888-281-3640), and Live Chat
Cons
- The simple WSG software lacks the glitz and glamour of modern platforms, thus it comes across as somewhat dated
- The game selection is relatively small (only about 200); and industry-famous titles are missing
- The casino games have a relatively low contribution to wagering when playing through a bonus
- Withdrawing a large balance will be frustratingly long and tedious as the maximum withdrawal amount is relatively low
- Has a relatively long payment processing time of 48 – 72 hours, so getting paid is significantly
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