Is Euro Palace Casino Legit or Scam? (Review 2019)

Euro Palace Casino does not leave you guessing. They state on their landing page that the casino offers a world of exclusive entertainment and winnings.

When an online casino gives you top-notch entertainment and makes your bank account smile, what more could you ask for? Yet, Euro Palace promises more such as quick registration process, top security and privacy measures, respected banking merchants, and 24/7 support in multiple languages.

Yes, Euro Palace Casino is legit. It is not a scam because they have been online for a very long time and paying its winners without a problem.

This Euro Palace Casino review will shine the spotlight on every promise of Euro Palace Casino. The review will provide the information that will help you answer if the online casino is legit, safe, stress-free; and most importantly, whether the casino can put joy in your life and money in your bank.

Euro Palace Casino review at a glance

  • Established in 2010, and owned by Digimedia Ltd
  • Licensed by Malta Gaming Authority
  • Certified fair and safe by eCOGRA
  • Powered by Microgaming
  • Compatible with mobile devices; and Instant play version available
  • Offers over 700 online casino games, including live dealer games and progressive jackpot games
  • Offers exciting bonuses including a welcome bonus of up to £/ €/ $600
  • Minimum deposit is £/ €/ $10, while maximum withdrawal is £/ €/ $4,000 per week
  • Customer support available through email, live chat and telephone

What is Euro Palace Casino?

Euro Palace Casino is owned and operated by Digimedia Ltd, which is a member of the Fortune Lounge group. This group has a wealth of experience in the gaming and gambling business, as it owns more than 10 other well-known casinos like Royal Vegas Casino, 7 Sultans Casino, All Slots Casino, Wild Jack Casino and more.

Euro Palace Casino was established in 2010, and in its about 8 years of operation has garnered a reputation for treating players to entertaining games, exciting bonuses (especially no-deposit free spins), reasonable payout times, and good support.

As promised, registering in Euro Palace Casino is incredibly easy. It’s just a matter of filling the registration form, by providing relevant information in the appropriate text fields.

As long as you’re not resident in any of the restricted countries, and also up to 18 years of age (or legal age stipulated by your jurisdiction), you can create an account and play in the casino. The casino website is https://www.europalace-casino.com, and it is available in a number of languages.

Is Euro Palace Casino legit?

Euro Palace Casino is legit. It is not a scam casino website. There are too many fraudsters on the internet that you should always ask if an online platform you’ll send your money is legit or a scam.

One way of determining if any platform is legit is by checking if the platform is recognized by the laws of any land. That is, an online casino should be a duly registered company, and have a valid license to provide gaming ad gambling services.

In this regard, Euro Palace Casino ticks the box. The casino is duly licensed by the Malta Gaming Authority (MGA). In the least, it means that the casino is 100% legal. Also, it means that the casino is well regulated. First, the MGA set high standards that a casino must meet to have its license. Secondly, the MGA oversees the casino to ensure that it consistently operate fairly. Most importantly, when issues arise between players and the casinos, the MGA steps in for effective resolution, and in most cases have ruled in favour of the players.

Euro Palace Casino even puts on their site that if you feel they have been unfair to you, and that their customer support service was also unhelpful, you can escalate to the MGA at support.mga@mga.org.mt. Thus, with Euro Palace Casino, you have a casino that’s not only 100% legal, but that also provides optimal player protection.

Is Euro Palace Casino fair or Fake?

Euro Palace Casino is fake and not fake, as of writing this Euro Palace Casino review. If casino games are not fair, you cannot have winning hands, which means that your only banking activity will be depositing. I don’t know any player who’d want that. Thus, it’s important to consider if a casino is fair.

Legit casino with fair games do have their games tested by reputable independent casino auditors, and they’ll display the audit reports/ certificates on their sites.

Euro Palace Casino has two audit seals on their website including the eCOGRA (eCommerce and Online Gaming Regulation and Assurance) seal of approval certifying them safe and fair. eCOGRA is one of the most respected casino auditors and their seal of approval settles the discussion. Euro Palace Casino is fair.

Is Euro Palace Casino Safe?

Euro Palace Casino is safe. Even where a casino is legit, it should be safe in ensuring that it secures the sensitive information that players share with it, such as payment details (credit card details etc) and personal information  (name, mailing address, phone numbers etc).

In this regard, Euro Palace Casino employs the same digital encryption technology as international banks, which is AES 128 bit encryption. Suffice to say that this encryption is unhackable and that there’s no chance that an unauthorized third party (such as a hacker) can capture and read your information.

Games

Software Provider

It is said that a casino is only as strong as its software. This cannot be true as everything that is fun filling is in the software – the visually appealing graphics and animations, the evocative sound effect, the engaging themes/ plots, the exciting levels etc. Therefore, it is important to consider the software provider of an online casino.

Euro Palace Casino partners with Microgaming for games. Forget the micro in their name, as there is nothing micro about this software giant. Microgaming is one of the leaders in casino gaming software; they are actually the largest supplier of games to online casinos. In just over 20 years of operation, Microgaming has received over 50 international awards and has even managed to appear in the Guinness Book of Records.

Most importantly, Microgaming put in their games all the ingredients of a good game. So you’re sure to get top quality games with slick graphics, absorbing themes and everything else to give an entertaining gaming experience.

However, while drawing games from one of the best games provider is fine; many players rate higher casinos that draw games from different good games providers. If you agree that variety is the spice of life, then you might agree with this also.

Software providers tweak their software with exciting graphics, game-play styles etc. With different software in a house, players will have access to a variety of innovative tweaks for an even more exciting gaming experience.

Desktop version and Instant Play version

You can play games in Euro Palace Casino in two ways. You may download the casino software, install it to your device, and enjoy playing your favourite games. Alternatively, you may play the games instantly without downloading the casino software to your device. You’ll just have to load the games using any web browser on your machine.

Mobile Compatibility

If you’ll want to play casino games on the go, you should be going for online casinos that are mobile-friendly. This is a no-brainer, as there’s no way you’ll be dragging your desktop machines along with you for gaming, say when you’re waiting in a queue or moving in a bus.

Thankfully, Euro Palace Casino is compatible with mobile operating systems such as Android, iOS, Windows, BlackBerry and more. Thus, you can have exciting gaming experience on the go on your mobile phones and tablets.

Real Money Play and Fun Play

Ultimately, you want to play with Real Money for the chance to boost your bankroll. However, you will not want to throw real money at games that you do not know well. That’s why you should look out for casinos with fun play options.

Euro Palace Casino has the fun play option; thus, you can test out the games and up your skills before opting to place a bet with real money.

Games Selection

Casinos should hold multitudes of games. That way, you’re always likely to find one game that’ll give you the excitement. Euro Palace Casino does not disappoint in this area. They provide over 700 games; you’ll find all the regular casino games including slots, table games, video poker and more.

Slots Games

You don’t need any knowledge to play in Euro Palace Casino, thanks to a variety of slot games. Slots are very popular because of the relative ease of play, as well as their fun themes and interactive interfaces. Just like as in other casinos, more than half of the games in Euro Palace Casino are slot machines.

You’ll find the simple fruit slots, classic three-reel slits, 5 reel fun-themed video slots, slots that offer jackpot excitement, as well as slots straight from the movies.

Some of the slot games you’ll find are SunTide, Wild Orient, Lucky Koi, Lucky Witch, Thunderstruck II, rhyming Reels Georgie Porgie, Holly Jolly Slots, Wacky Panda, Bikini Party, Lucky Links, Highlander Slots, and more. Some of the slot games are inspired by blockbusters; allowing you to have the non-stop entertainment provided by these superb movies/ series. These include Bridesmaids, Tomb Raider, Game of Thrones, and more.

Table Games

If you’ve seen any casino scene in Hollywood movies, the character was probably sitting at some table game. They are so popular that they are the darling of Hollywood. Thus, any serious casino should also have them. Euro Palace Casino ticks the box in offering all the classic table games, both those that require skill and strategy and those of blind luck.

For fans of online poker, there are a variety of online poker games available, which includes High-Speed poker, Poker Pursuit, Triple Pocket Hold’em Poker, 3 Card Poker, Bonus Pai Gow Poker, and more.

They offer blackjack, so you can try to beat the dealer’s hand and get as close to 21 as possible. You’ll find that they offer several versions of blackjack such as single-hand or multi-hand, single-deck or multi-deck version. Some of the blackjack versions are European Blackjack Gold, Classic Blackjack Gold, European Blackjack (Gold – Redeal, and Multi-hand), Double, Exposure Blackjack, and Vegas Downtown Blackjack.

There’s also Baccarat, and some variation of the game such as Baccarat Gold and High Limit Baccarat. If you’ll rather roll the wheel of luck and see where the roulette ball will end, you’re provided different versions of Roulette such as American Roulette, European Roulette, and French Roulette. Another table game for those who like to try their luck is craps. With craps you can make wagers on the outcome of the roll, or a series of rolls, of a pair of dice.

Other games

Euro Palace Casino offers other casino games they classify as casual games, as these games do not easily fit into any of the above categories. These include Keno, Four by Four, Premier Trotting, Bingo, Triangulation and more.

They may be classified as casual, but there’s really nothing casual about the excitement they provide. For example, Premier Trotting gives you premium horse racing excitement. You’ll also find different scratch card games that are both quick and easy to play, as well as offering instant wins.

Progressive Jackpot Games

How about winning millions of dollars with a bet that is less than a dollar? Yes, it is real; and Euro Palace Casino gives you that chance with a lot of progressive jackpot games. These games have a contributive fund; that is, any time the game is played in any casino it is featured, a small percentage of the bet is contributed to the jackpot fund. Thus, the jackpot continually grows until it is won.

The Microgaming game Mega Moolah, which is also available in Euro Palace Casino, holds the Guinness World Record for the ‘Largest jackpot payout in an online slot machine game’. It was a win of over €17 million with a bet less than €1.00. The progressive jackpot games in Euro Palace Casino are Major Millions, Cash Splash,  Treasure Nile, and more

Live Dealer Games

You can have your online casino experience fused with land-based casino excitement. This is offered by live dealer games, where you get to play against a live dealer (stationed in a land-based casino) in real-time via video feed.

Euro Palace Casino provides a number of these live dealer games, which are mostly table games such as baccarat, roulette and blackjack.

Bonuses and Promotions

Bonuses

There are many online casinos hustling for the same pool of players. To attract new players and retain them, any particular casino would offer inducements in the form of bonuses and promotions.

These promotions serve to make the casino more attractive than the others. Because the edge is always on the house, players go for casinos that give them something back. Thus, the bigger the bonus packages, the more attractive the casino is.

Euro Palace Casino knows this and offers a host of bonuses and promotions which includes a welcome bonus, match bonuses, no deposit bonuses, a loyalty package and more.

Welcome bonus

Euro Palace Casino rewards you simply for joining them. The welcome bonus is meant to make new players choose the casino over others.

He welcomes bonus is a deposit bonus, which means that you get it after you make at least your first deposit. Usually, the welcome bonus given by casinos is a percentage of the first deposit. However, in Euro Palace Casino, the welcome bonus is a generous package that is spread to cover your first three deposits.

The welcome bonus is 100% of the first deposit, up to $200; 100% of the second deposit, up to $200; and 100% of the third deposit, up to $200. This means that you can max it up to $600. If you’ve checked other casino reviews, you’ll find that this is not the best welcome package in the market; however, having $600 free cash bonus is a very decent head start.

Other bonuses

The casino is made attractive not only for new players. There are tons of other promotions which would give existing players reasons to keep playing in the house.

There weekly and monthly promotions which reward players with cash bonuses simply for reloading their casino accounts. There is also a cashback promo where players get back a percentage of their deposit over a period of time.

Euro Palace Casino also gives no deposit bonuses from time to time in the form of free spins. As the name suggests, you earn this bonus without having to make any deposits; and you’re able to use it for free gameplays to increase your bankroll.

Promotions offered also include real-life cruises, adventures and vacations. This incredible cruise experience also comes with onboard slot tournaments that can net players exciting prizes

Loyalty Program

Casinos reward players for being loyal in playing games in the house and Euro Palace Casino is no different. The reward program gives players points for every credit wagered in the casino. These points can later be exchanged for cash which can then be used to wager more. 1,000 points will earn you one cash credit (that is, £/ €/ $1.00). The minimum amount of points that you can redeem for cash credit is 5000 points.

However, you should know that the games do not earn you points at the same rate. For example, one casino credit (£/ €/ $1.00) wagered on slots gives one point; but you’ll need to wager 5 casino credits on most table games to get one point. For Sic Bo and all roulettes, 10 credits gives 1 point; for Video poker games, baccarat and all the blackjack games (except Classic Blackjack) 20 credits gives 1 point; while for Classic Blackjack and All Aces Video Poker 100 credits gives 1 point. Thus, if you’ll want to earn the most points possible with the least amount possible, you’ll be playing more of slots.

Apart from redeeming these reward points for cash credit, the amounts of points accumulated also qualifies you for a 4 tier special reward program that accelerate your point earnings. The levels are silver, gold, platinum, and diamond. When you join Euro Palace Casino, you are given 2,500 points which place you at the silver level. Earning 10,000 points moves you the gold level, where for every 100 points earned, you get another five for free. 30,000 points move you to the platinum level where you get 10 points free for every 100 earned; while 50,000 points will move you to the diamond level where you get 15 points free for every 100 earned.

It’s kind of disappointing that the loyalty bonus offers only accelerated points earnings. We’re used to seeing loyalty programs that give exciting rewards as one climb up the levels, such as better bonuses, higher maximum withdrawal amounts, fast-tracked withdrawal etc.

Bonus Conditions

Bonus Wagering Requirement

Bonuses are meant as an inducement to make you play in the house. Therefore, they are always sticky – non-withdrawable. To make sure of this, casinos put certain conditions, chief among them is the bonus wagering requirement. This is the amount that must be wagered before you can withdraw the bonus, or any winnings resulting from bonus plays.

The problem is that some casinos will set very high bonus wagering requirements which will make you spend more than you should and wait longer than necessary to clear your bonus and withdraw it. Therefore, it’s not simply enough to look at casino bonuses, it’s also important to consider the bonus wagering requirements so that you can clear your bonus with as little as possible and as soon as possible.

In Euro Palace Casino, the bonus wagering requirement is 50x bonus amount. This means that if you deposit $100 and redeem a 100% bonus, you’ll have to wager $5000 (which is $100 x 50) before you can withdraw either the bonus or any winnings resulting from your plays.

Looking at the industry, there is casinos that put 60x (and even 70x) playthrough requirement; Euro Palace Casino will trump those casinos as a better place for playing with bonuses. However, the 50x playthrough is still high, even higher than the industry average which is 40x bonus amount or 20x bonus amount plus deposit amount.

Also, all winnings from no deposit bonuses as well as free spins are seen as a cash bonus. This means you cannot simply withdraw such winnings. You’ll have to playing it through 50 times. Only after completing 50x playthrough can any positive balance be withdrawn.

Games contribution to the playthrough

It is worth noting that the casino games do not contribute equally to meeting the playthrough requirement. This is an important consideration if you are hooked on certain games. If your favourite games, that you’ll want to play in the house, contribute nothing or very little to playthrough requirement, then there’s no need redeeming bonuses as it will be impossible to clear them, which also means that making any withdrawal will be impossible.

That said, in Euro Palace Casino, the percentage contribution of games to playthrough is:

  • 100% – all Slots, Keno & Scratch Card games
  • 8% – all table pokers, all roulettes, all video/power Pokers (excluding All Aces and Jacks or Better video pokers), all blackjacks (excluding Classic Blackjack) and Casino War
  • 2% – Classic Blackjacks, All Aces video pokers, all Jacks or Better video pokers
  • 0% – all baccarats, all craps, Red Dog, Sic Bo, and gameplay on MPV (Multiplayer Tournaments)

The Gamble Feature on all Slots or the Double Feature on all Video/Power Pokers does not count towards playthrough requirements. You should know that if you play on games baccarat or any of the excluded games (with 0%) before meeting the playthrough requirements, the casino holds will void your winnings

From the games’ contribution to play through, only slots keno and scratch card games are worth playing in the house with bonuses. Remember that if you redeem a $100 bonus, you’ll have to wager $5000 before you can make any withdrawal; that’s if you are playing slots, keno or scratch card games. If your game is video poker, with its 8% contribution to playthrough you’ll have to wager $62,500. And if you’ll be exclusively playing classic blackjack, with its 2% contribution to playthrough, you’ll have to wager $250,000.

Single bets while playing through a bonus

Euro Palace Casino also caps the number of individual bets while playing through a bonus. Their T&C has it that an example of irregular gaming that will lead to your winnings being voided is placing single bets equal to or in excess of 30% or more of the value of the bonus. Another term explicitly states that the maximum bet while a bonus is actively being played through is €8 per round and 50c per line.

These two terms show that single bets while playing trough a bonus is whichever is lower of 30% of bonus and €8.00. This is a low cap that will turn away the high rollers, especially when you consider that you have a high 50x bonus playthrough requirement to meet. In our example of redeeming a $100 bonus, even if you’re playing only slots that contributes maximally (100%) to playthrough, you’ll have to play 625 game rounds.

Maximum withdrawal from winnings

Euro Palace Casino is among the casinos that have terms designed to ensure that they do not pay large payouts to players who play with bonuses.

First, if you use any no deposit bonuses, your withdrawal is capped at 100 Casino Credits (that is £/ €/ $100) and the remaining cash balance will be forfeited. Also, using signup bonus, you will be limited to a maximum withdrawal value of 6 times your first deposit amount, and any remaining balance will be forfeited

Note that in either case, you’ll have gone through the tedious process of placing a small single bet to meet a high wagering requirement. With these caps, it doesn’t matter how big the bonuses are, as you cannot earn more than the conservative maximum limits.

That said, it is safe to say that the Euro Palace Casino is not the best place to play with bonuses. Yes, their bonuses are in the okay range; but the shine is taken off by a combination of high playthrough requirement, low single bets when playing through bonuses, and low caps on winnings that can be withdrawn.

Banking Options

It’s important to consider the banking options that online casino support, except you, just want to play the casino games for fun. If you’ll want to play real money games for the chance to boost your bankroll, you must deposit money into your casino account, and will have to withdraw any winnings from it. Thus, it’s important to consider if the online casino supports deposit and withdrawal options that are available to you no matter where you might be resident.

Deposit

Euro Palace provides a wide range of deposit options to ensure that your transactions are as smooth as possible. You can deposit money into your casino account with any of the following methods: Credit/ debit card (Visa, Master Card, Visa Electron, Maestro), bank transfer (iDebit and Trustly) and web wallet (Skrill and Neteller).

No matter where you are, the different deposit options ensure that you should not have any issue with finding one to use. However, some players will wince that bitcoin is not supported. All deposits are instantly credited; and the minimum deposit amount is 20 casino credits (that is, the currency of play).

Withdrawal

You can withdraw winnings using ecoPayz, Neteller, Solo, Entropay, Maestro, Visa, Cheque, Skrill (formerly Moneybookers), Bank Wire Swift, Bank Transfer, Credit cards, and Debit cards. Again, you have a good range of options, but also lacking bitcoin.

The minimum amount you can withdraw is £/ €/ $50; while the maximum amount is €4,000 per week. Understandably, withdrawals are not processed instantly like its deposit counterpart. However,  you don’t want it to take forever to get your payout.

Euro Palace Casino processes withdrawals within 24 hours, which is easily one of the fastest you’ll see. After your withdrawal is approved, how long it takes for it to reach you depends on the withdrawal option you choose.

Generally, web wallets take 24 to 48 hours, credit/ debit cards take 2 to 6 business days, bank transfers take 3 to 7 business days, while cheques take 14 to 21 business days

Restricted Countries

Casinos do not accept players from every jurisdiction mainly because some jurisdictions have laws that make it illegal for their resident to wager money online.

Simply using a location masking software to deceive a casino while resident in a country that players are not accepted from is not wise as it might be impossible to withdraw any winnings later on. Therefore, one of the first checks is whether a casino accepts players from your country/ state.

If you are resident in any of the following countries, Euro Palace Casino cannot serve you. Andorra, Australia, Austria, Belgium, Czech Republic, Denmark, France & Outlying Territories, Hong Kong, Iran, Israel, Italy, Myanmar, North Korea, Philippines, Portugal, Romania, Singapore, Slovenia, South Africa, Spain, USA & Outlying Territories, Taiwan, Turkey, Hungary and United Kingdom.

Customer Support

You simply cannot play in a casino and withdraw winnings without having dealings with their customer support service. It could be that you have questions you want to be answered or issues you want resolved. Whatever the case, you will not want to be left hanging when you reach out to the customer support service. Therefore, it’s important to consider the channels that a casino provides for addressing players inquiries/ issues, as well as the effectiveness of these channels.

First, the support service of Euro Palace Casino is 24/ 7/ 365; and they provide different means for directly contacting them. This includes email, live chat, and telephone. The email address for reaching them is support@casinodesk.com. It should interest you that their response timeliness is very fine, as they respond in a few hours (sometimes even under an hour).

If you opt for the live chat, you’ll receive instant responses. They also provide various telephone lines for contacting them, depending on the country you’re calling from. Interestingly, Euro Palace Casino provides support in different languages which include English, Français Deutsche, Svenska, Español, Norsk, and Suomi

Summary

Euro Palace Casino promises superior casino entertainment, a package that includes a quick registration process, top security and privacy measures, respected banking merchants, 24/7 support in multiple languages, quality casino games and winnings.

Suffice it to say that they deliver on all those counts. The one thing that may cause you to wince is that their loyalty program is not loaded with perks and rewards; another is that there are a high bonus wagering requirement and other bonus conditions that make the casino less attractive to those who’ll want to play with bonuses.

I liked

  • Legit casino licensed by Malta Gaming Authority certified fair by eCOGRA, and use standard unhackable encryption to secure players information
  • Over 700 excellent casino games by Microgaming
  • Lots of progressive jackpots to become an instant millionaire
  • A good number of banking options for deposit and withdrawal
  • Enticing welcome bonus covering first three deposit
  • Multiple support channels; and support available in different languages

I didn’t like

  • A loyalty program offers nothing more but accelerated points earning
  • Cryptocurrencies are not supported, not even bitcoin
  • High bonus wagering requirements
  • Low individual bets when playing through a bonus
  • Capping payout on winnings from no-deposit bonuses and welcome bonus

Do you have experience with Euro Palace Casino? Good or bad, kindly use the comment section below to give us your brief Euro Palace Casino review.