Is Bitstarz Legit

Is Bitstarz Legit or Scam? (Review 2020)

There are many casinos out there. Every one of them claims to have some unique twist to it. It is the same with Bitstarz.

Bitstarz says it is an online casino that has casino enthusiasts who are players themselves behind it. If you are wondering what difference that makes; the casino explains that with real players behind it, it knows what everyday online casino players care about, and it puts all its efforts into such things.

Thus, it is able to give you quality where it matters the most. It lists those areas, which matter most to players and where it provides excellent service, as fast payments, solid games, and quick support.

This suggests that Bitstarz: provides a robust collection of high-quality games that’ll serve topnotch entertainment; features super-fast payments, and effectively handles players’ questions/ issues to guarantee a smooth casino experience.

The question is whether this is just talking, or whether Bitstarz Casino actually provides solid games, fast payments, and quick support. In the first place, is Bitstarz legit?

This review will examine Bitstarz in order to provide the information that will help you answer these questions and more.

Bitstarz – at a glance

Websitewww.bitstarz.com
Founded2014
OperatorDirex N.V. Casinos
LicensedCuracao eGaming
SoftwareAbout 30 (Betsoft, NetEnt, Microgaming, Pragmatic Play, Yggdrasil, Quickspin, Red Tiger, Vivo Gaming, Authentic Gaming, Evolution, etc)
Casino VersionInstant Play, Mobile Casino
GamesOver 2,500 (Soft, Table Games, Video Pokers, Live Dealer Games)
Live CasinoYes
Welcome Bonus20 free spins upon sign up (no deposit required) 100% match bonus up to $100 (or 1 BTC) + 180 free spins 50% match bonus up to $100 (or 1BTC) 50% match bonus up to $200 (or 2BTC) 100% match bonus up to $100 (or 1 BTC)
Wagering Requirement40 times bonus amount
Banking OptionsMany crypto options, and regular banking options that includes credit cards, e-wallets, vouchers, and bank transfer services
Banking LimitsMinimum Deposit – $20 Minimum Withdrawal – $50
Customer ServiceEmail (support@bitstarz.com), Live Chat, Social Media (twitter, facebook, telegram, vimeo, instagram)

About Bitstarz

This part of the reviews looks at the legitimacy of Bitstarz Casino. The discussion will start with a consideration of the casino’s background, and then continue into a consideration of its licensing detail, and more.

Background

Bitstarz Casino is operated by Direx N.V. Ltd. It was launched in 2014, which means it is 6 years and counting. The operator (Direx N.V.) is a highly reputable in the industry, especially in the operating of bitcoin online casinos.

The “bit” in the name “Bitstarz” even gives this online casino away as a bitcoin-friendly site. That said; Bitstarz Casino is one of the many bitcoin casinos operated by Direx Ltd. Others include 7 Bit Casino, Betchain, and Bitcoincasino.io.

However, like many of its sister sites, Bitstarz Casino is not exclusively bitcoin. It allows plays in a host of other crypto currencies. These include ethereum (ETH), litecoin (LTC), Bitcoin Cash (BCH), Dogecoin (DOG), and Tether (USDT). Interestingly, Bitstarz is not only for playing in the digital currencies.

It also allows plays in fiat currency (USD, EUR, etc). So while it is a bitcoin casino that caters to fans of the digital currencies; it also caters to players that are yet to embrace the digital currencies, and will want to deposit and play using traditional money. You can reach Bitstarz Casino here: www.bitstarz.com.

Is Bitstarz legit?

No one wants to get scammed, but scammers populate the corridors of the internet. So before jumping into any site, especially online casinos that’ll require you to deposit money, it is important to determine that it is legit. The big question therefore is whether Bitstarz Casino is legit. The short answer is yes.

However, this is not a reviewer simply throwing the legit tag around. Rather, it is an informed position reached after an examination of many points. These points are as follows:

  • Operator Profile – As mentioned, Bitstarz is a product of Direx N.V. Casinos. This is a 100% legal casino operator. It is a company registered and established under the laws of Curacao (with registration number: 131879; and registered address: Heelsumstraat 51 E-Commerce Park, Curacao). Suffice it to say that scam operators do not seek company registration. Also, Direx N.V. is a high reputable operator in the bitcoin casino fields; and has other sites to its name which are regarded as legit. It is hard to see Bitstarz Casino taking the turn to the scam fields, when its sister sites are legit.
  • Operating License – Bitstarz is fully licensed by Curacao eGaming. The licensing jurisdiction sets operator requirements (that includes fairness, financial stability, etc) that a casino must meet to be licensed. That said; the Curacao eGaming license of Bitstarz Casino shows that it is a fair casino where players can have wins, and that it will reliably pay.
  • Operating Record – As mentioned, Bitstarz Casino has been around for 6+ years. Scams cannot last that long. Scams remain until they are discovered; and in this age of fast communication, that does not take years. Also, Bitstarz has gained multiple nominations for prestigious awards and has also won a few (there’s the EGR 2018 awards nomination, there’s the “Excellent Support” award won in recognition of its support service, and more). Suffice it to say that a scam site will not be so recognized by industry watchers. Also, Bitstarz Casino has is endorsed by many independent review sites (it is endorsed by such sites as Casinomeister, Ask Gambler, and more). These sites acts as industry watchdogs; and they are quick to bark at and tear down a scam site. Their endorsement of Bitstarz can only mean that it is a legit online casino.
  • Payout – To many players, the best mark of legitimacy is payouts. Simple logic tells that legit online casinos pay, while scams do not pay. Thankfully, Bitstarz Casino ticks this box. The website has two payment walls – recent winners, and top winners. The former lists players who have just won in the casino; while the latter list some of the casino’s biggest winners. This tells you that there are winners of Bitstarz Casino. In the independent review platforms, you’ll also find reviews of satisfied winners (winners that have received payment). That there are real winners and real payouts of Bitstarz Casino can only mean that it is legit.

That said; Bitstarz Casino comes out as a legit bitcoin casino because it is operated by the reputable Direx Ltd, it is a multi-award winning online casino with high reputation ratings, and it has a 6 year record of creating and paying winners.

Is Bitstarz safe?

Using an online casino entails submitting sensitive data. Such information (which include but not limited to names, contact details, and credit card information) falling into the wrong hands will be disastrous. Thus, the ideal online casino should ensure that users’ data is well protected.

Thankfully, Bitstarz Casino does well in this regards. It says that “any communication you make between your web browser and the Bitstarz website will be protected by industry-standard encryption technology”. The technology is SSL (Secure Sockets Layer). It uses bank-grade encryption to scramble data before transmitting it through a private channel. With the use of SSL, you can be sure that all your personal data and any activity on the site will be kept completely private.

Who can play

Bitstarz Casino is available to players in many countries around the world. However, it is not available to everyone. Similar to every legit online casino out there, there are some country restrictions. Some of the countries whose players are forbidden from playing at Bitstarz Casino are: United States of America, United Kingdom, Spain, France (and its overseas territories like Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, and New Caledonia), Netherlands, Sweden, Israel, Lithuania, Slovakia, and Dutch West Indies or Curacao. It is disappointing that the United States is in this list of restricted countries.

Summary of “About Bitstarz Casino”

Bitstarz Casino is a bitcoin casino from Direx N.V. Casinos. With the backing of this reputable operator, and with the casino fully licensed by Curacao eGaming Commission, and having a 6+ years operating record of paying winners, there is no doubt that it is legit. It is also a safe gaming place as it uses industry standard encryption technology (SSL technology).

The only disappointment here is that the bitcoin casino does not accept players from the United States and the United Kingdom.

Game Offering

This part of the review examines whether Bitstarz Casino makes an entertaining gaming destination. The discussion will start with a consideration of the quality and ease of gaming afforded, and then continue into the number and variety of games provided.

Software

Software Provider

Bitstarz Casino is powered by many game developers. These are: Amatic, Authentic, Belatra, Betsoft, BGaming, Big Time Gaming, Blueprint, Booming Games, Booongo, Casino Technology, EGT, Endorphina, Evoplay Entertainment, GameArt, Habanero, iSoftBet, Microgaming, NetEnt, NoLimit City, Platipus, Playn’Go, Playson, Playtech, Pragmatic Play, Push Gaming, Quickfire, Quickspin, Red Tiger, Spinomenal, Thunderkick, Vivo Gaming, Wazdan and Yggdrasil.

The 33 brands in this list include some of the best software providers in the industry, who design innovative high quality content that are highly immersive, engaging, and entertaining. Here are studios that develop games with 3D features, with the most engaging themes, and more. That said; there’re no questions about the quality of games. The software providers differentiate their products (via graphics, game-play style, etc); so each casino software has unique features. Thus, a multi-software powered casino like Bitstarz is able to allow players enjoy a variety of software features in one house.

However, when playing with crypto currencies, you can only play games from the following providers: BGaming, Belatra, Booming Games, Endorphina, Evolution, Habanero, Platipus and Spinomenal.

Gaming Flexibility

What are quality games if accessing them is not convenient? Thankfully, Bitstarz Casino affords gaming convenience. The casino works well on computers, laptops, smart phones and tablets. This means that to play games, you’ll not have to drag yourself before computers; but that wherever and whenever, you can enjoy casino gaming using portable mobile devices.

Interestingly, Bitstarz Casino is also supports Instant Play mode of play. This means that to play casino games, you do not have to download and install casino software. All you need do is open the casino (website) using a web browser in your device.

Playing games directly from web browsers makes for greater gaming flexibility, because you’ll not be restricted to playing games from a particular device. Know that had games required downloading software; you’ll be restricted to playing from the device where the software is installed.

With Bitstarz Casino offering high quality games, as well as the flexibility of playing on the go (via mobile gaming) and playing from different devices (via in-browser gaming), the first part of its game offering comes out good.

Game Selection

Bitstarz Casino says it puts effort into solid games. Thankfully, this is no mere talk. The casino has over 2,500 online casino games in its lobby. You won’t find too many online casinos with more numbers.

The lobby is arranged by the following game sections – Slots, Table Games, Jackpots, Live Casino, and BTC Games.

Slots

Slots have won over hearts because of being overly simple to play yet being very engaging and thrilling (not to talk of the potential large payouts). Thus, the ideal online casino will have many slot spinning machines. Thankfully, the bulk of the 2,500 games of Bitstarz Casino are virtual slot machines.

It provides the classic reels that’ll bring the early beginnings of slot gaming; and it has the video slots that’ll give you the latest with which technology blesses the reels.

Some of the popular slot games you’ll find in the house are: Cashapillar, Cashville, Agent Jane Blonde, Tarzan, Karaoke Party, Break Da Bank Again, Ambiance, Jurassic World, Stampede, Wolf Gold, Book of Dead, Fruit Zen, Starburst, Irish Reels, and more.

Slots are available in many entertaining themes. You’ll find slots inspired by famous TV shows and movies; you’ll find slots with which to explore fantasy worlds; you’ll find slots inspired by your favorite sporting events; and more. With virtually every theme imaginable featured, no matter your taste, you’ll find an entertaining slot machine.

Table Games

The Table Games have seen stiff competition from the dazzling slots, but they remain top choices for casino entertainment seekers. Thus, the ideal online casino will have many iconic tables. Thankfully, Bitstarz Casino offers relatively good numbers of all the games you can play on the virtual tables.

If you like the cards, Bitstarz Casino has all the classics – Blackjacks, Table Pokers, Baccarats, and many of their variants. For the game of 21, there are tens of tables that include: Classic Blackjack, Double Exposure Blackjack, and more. You’ll also find Pontoon and some other variants of the game. For Table Pokers, you’ll find Caribbean Poker, Casino Hold ‘Em, Oasis Poker, Trey Poker, and more. For Baccarats, you’ll find exciting variants like Punto Banco, as well as regular games like Baccarat Mini, Salon Prive Baccarat, Baccarat VIP, and more.

If you non-card table games, Bitstarz Casino also has you covered. There are many Roulette titles like American Roulette, European Roulette, and more. If you want a go at the dice, you’ll also find games like Rocket Dice, and Sic Bo.  

Interestingly, the “Table Games” section of Bitstarz Casino includes the video pokers. These are games poker games that include video slots element for heightened gaming thrills. Most casinos usually have the video pokers in a separate section. It is not just that the video pokers are scattered amongst the table games; but the options are relatively few.  The video poker titles you’ll find are: All American, Deuces and Joker, Double Joker, Aces and Eights, Jacks or Better, All Aces Poker, and Joker Poker.

Jackpots

Everyone who wants to win in casinos will want to win big.  The big wins are supplied by the jackpot games, so the ideal online casino should offer many jackpot games. Bitstarz Casino has a handful of jackpot games. The 20+ jackpots in the lobby include some of the best progressives in the industry.

The progressives receive a contribution every time the game is played, so the amount to be won increases every time the game is played. The biggest progressive of them all is Mega Moolah; and you’ll find it in Bitstarz Casino. Mega Moolah holds the Guinness World Record for “highest payout from an online slot game”; and as of writing this review, the jackpot had grown to €28,171,101.28.

Some of the other top progressive jackpot games you’ll find in Bitstarz Casino include: Diamond Wild, King Cashalot, Lucky Leprechaun, Ultimate Super Reels, Mona Lisa Jewels, Neon Reels, Treasure Nile, Lucky Clover, Bank Robbers, Greedy Goblins, and more. With all of these jackpot games provided, Bitstarz Casino comes out as a fine gaming destination for players that want to chase the big wins.

Live Casino

Bitstarz Casino does not stop at providing the regular online casino games; it goes one step further to provide live dealer games. These games are operated in the floors of brick and mortar casinos, by human dealers, using real props. Video streaming technology brings the live-action to your device no matter where you may be. You also get to chat with the live dealer and other human players at the tables. Thus, you get the real casino experience without having to step into a real casino.

The live casino of Bitstarz Casino is powered by Evolution Gaming and Authentic Gaming, so quality is top notch. There are 50+ live games in the casino, which includes Live Blackjack, Live Roulette, Live Baccarat, Dream Catcher, and more.

BTC Games

As mentioned earlier, while all games are available when gaming with fiat money, only games from select providers are available when playing with crypto currencies. The “BTC games” number over 400, which is a respectable number of games. The majority of these are slot games, which includes some top titles like Dr. Jekyll & Mr. Hyde, Greedy Goblins, 2 Million B.C., Enchanted, Great Rhino, Monkey Madness, Book of Dead, Eye of Ra, Reactoonz, and more.

However, you’ll find a few of the table games (like Blackjack Surrender, Caribbean Poker, Casino Hold Em, Punto Banco, American Roulette, and Rocket Dice), as well as video Pokers (like All American Video Poker, Joker Poker, and Double Joker).

Summary of Game Offering

Bitstarz Casino promises a solid game offering; and it does not disappoint in this regards. High quality games are provided, as the casino is powered by many top game suppliers. Being a multi-software casino also ensure that players get to enjoy the unique experience of a variety of casino software.

Also, the casino’s 2,500+ games is one of the biggest game collections in the industry. Players can feast on exciting slots, table games, video pokers, as well as live dealer games. Jackpot chasers are also provided with some of the best progressives the industry has to offer. Lastly, the convenience of playing games on the go, and from different devices is afforded via mobile gaming and in-browser play respectfully.

The one stain that we could find on the shining game offering is that video pokers and specialty games are very limited.

Promotions

This part of the review examines whether Bitstarz Casino makes a rewarding gaming destination. The discussion will start with a consideration of the different bonus offers with the casino rewards its players, and then continue into an examination of the conditions attached to such bonuses to determine whether the bonuses are actually worth it.

Bonuses

Bitstarz Casino says one reason it has risen to the top of bitcoin gaming is because it offers the biggest casino promotions. Some of its blurbs are “we have worked hard to give our players the warmest of welcomes” and “making sure that your BitStarz experience is rewarding every step of the way, we go big on reload bonuses”.

Welcome Bonuses

The welcome package of Bitstarz Casino is actually one of the “warmest” you’ll find. It starts with a 20 free spins no-deposit bonus upon sign up. That is, unlike most casinos where you have to make a deposit before you can redeem a bonus; in Bitstarz Casino, once you sign up, you’ll be entitled to 20 free spins.

After this, the welcome package continues with the regular deposit bonuses, with maximum bonus amount depending on whether the currency of play is digital currency of fiat money. If you make your first deposit of at least $20 (or 0.006BTC), Bitstarz Casino will match it with a 100% bonus up to $100 (or 1 BTC). In addition, you’ll get another 180 Free Spins, to use on Boomanji, Fruit Zen, or Wolf Gold. The first 20 free spins are credited right after the first deposit; and 20 free spins are credited after every 24 hours. However, it does not stop there. The welcome package extends not only to the first deposit, but all the way to the fourth deposit. On your second deposit, you’ll be credited with a 50% bonus up to $100 (or 1BTC); on your third deposit, you’ll be credited with a 50% bonus up to $200 (or BTC); and on your fourth deposit, you’ll be credited with 100% bonus up to $100 (or 1 BTC).

With the welcome package including no-deposit free spins, 4-part match bonuses + 8 days free spins, it is really one of the warmest welcome you’ll find. The only things we didn’t like about it are (i) a minimum deposit of $20 (or 0.006 BTC) is required to take part in the offer, which is relatively high (ii) some of the deposit bonuses that make up the welcome package has a 50% matching, which means you do not get maximum bang for your buck (for example, while the match bonuses total $500, to redeem this in full, you’ll need deposits totaling $800).

 Max Bonus AmountDeposit Required
Sign up (no deposit)20 Free Spins
1st Deposit100% match bonus up to $100 (or 1 BTC) + 180 free spins$100 (or 1BTC)
2nd Deposit50% match bonus up to $100 (or 1BTC)$200 (or 2BTC)
3rd Deposit50% match bonus up to $200 (or 2BTC)$400 (or 4BTC)
4th Deposit100% match bonus up to $100 (or 1 BTC)$100 (or 1BTC)
TotalMatch bonuses up to $500 (or 5BTC) + 200 free spins$800 (or 8BTC)

Other Bonuses

Thankfully, your Bitstarz experience will surely be rewarding every step of the way because the casino, as it promises, goes big on the reload bonuses. As of writing, some of the offers featured are:

  • 50% reload bonus – This is a Monday offer with which to kick off the week on an exciting note. Simply make a deposit of at least $20 on a Monday, and a 50% reload bonus up to $300 will be added to your account.
  • Free Spins Wednesday – This is a mid week bonus to ensure that you do not run out of freebies as the week stretches by. On any Wednesday, simply make a deposit and wager the same amount before midnight; and on the next day (before 16:00 CEST) you’ll be rewarded with free spins. How many free spins you get depends on your deposit amount –a $30 deposit will net you 20 free spins, an $80 deposit will net you 80 free spins, and a $160 deposit will net you 200 free spins.

Tournaments

The bonus getting becomes more exciting with tournaments becomes of the element of competition that comes with tournaments. Thankfully, Bitstarz Casino has a good number of tournaments. As of writing, some of the tourneys featured are:

  • Welcome Free-roll – As a newbie in Bitstarz Casino, you’ll be rewarded simply for playing and winning. The Welcome Free-roll tournament rewards the 200 top winners of the casinos (from among newbies) each week. This tourney is for newbies only because participation is limited to the first two (2) active Welcome Freeroll tournaments following players’ registration.

The tournament prize pool is €1000, with the 1st placed player getting a cool €200. Other players finishing in the top 200 on the leaderboard receive a slice of the €1000 prize (2nd – €100; 3rd – €60; 4th – €40; 5th – €30; 6th – €20; 7th & 8th – €15 each; 9th & 10th – €10 each; 11th to 50th – €5 each; 51th to 200th – €2 each).

  • Bitstarz 6th Birthday Draw – At of writing, it was the 6th birthday of Bitstarz Casino; and to celebrate, the casino was giving away a Teslar Model 3 Car worth €45,000 in a prize draw. A winner was announced just as we were rounding off this review – one “Evgeny from Moscow”
  • Slot Wars – This is the biggest promotion of Bitstarz Casino. It is a weekly promotion that gives away €5,000 and 5000 free spins every week to 150 slot junkies. You simply have to play the selected game games during the tourney period. As you play, you accumulate points; and at the end of the tourney period, the top 150 players on the leaderboard share the prize. The player that spins his/her way to the top gets a massive €1,500 (2nd – €1000; 3rd – €500; 4th – €300; 5th – €200; 6th – €150; 7th to 9th – €100 each; 10th to 19th – €50 each; 20th to 40th – €25 each; 41st to 60th – 100 free spins each; 61st to 90th – 50 free spins each; 91st to 200th – 25 free spins each).
  • Table Wars – Another sweet money prize tournament of Bitstarz Casino is its table wars. It is also a weekly tournament; and it puts €10,000 up for grabs very week. You only have to play selected table games and collect points to climb up the leaderboard. If you make it to the very top, you’ll get a sweet €3,000. The tournament rewards the top 40 players, so even if you are not at the very top of the pile, you’ll still receive money prizes (2nd – €2000; 3rd – €1000; 4th – €750; 5th – €550; 6th – €450; 7th – €350; 8th – €200; 9th & 10th – €100 each; 11th to 20th – €75 each; 21st to 30th – €50 each; 31st to 40th – €25 each).
  • Last Man Standing – This is the most competitive promotion of Bitstarz Casino. The prize is €5,000 cash for the eventual winner. Opting in requires that on the first day of the tournament, you wager €20 (or currency equivalent) or more on slot machines. Every day afterwards, you’ll have to wager €20 (or currency equivalent) to remain in the hunt for the ultimate prize. It’s a slot tournament, so only wagers on slots count. If you fail to wager the minimum amount on any day, you will be eliminated from the tournament. So it’s really a case of “last man standing” – you stand by wagering at least €20 or currency equivalent on slots every day. The tournament ends when every player but one is eliminated. That one is crowned the “Last Man Standing”, and claims the €5,000 cash prize that comes with it. As of writing, there were only 5 players still standing.

Bonus Conditions

Casino bonuses always come with conditions. The bonuses of Bitstarz Casino come with the following conditions:

Wagering Requirement

All bonuses of Bitstarz Casino (unless otherwise specified) need to be wagered 40 times before the funds can be withdrawn. Thus, if the full $100 of the first deposit bonus is claimed, before you’ll be allowed withdrawals from your account, you’ll have to wager a minimum of $4,000 (which is 40 x $100). When using free spins, the winnings from the plays are credited to the bonus account and also need to be wagered 40 times before the funds can be withdrawn.

Players everywhere desire a low wagering requirement, so that they’ll not stay too long before they can withdraw their funds. However, the 40 times wagering requirement of Bitstarz Casino is not relatively low.

Games’ Contribution to Play-through

Just as it is in every casino, games contribute differently towards the wagering requirement. In Bitstarz Casino, slots contribute 100% (except excluded slots), while all other games contribute 5%.

This means that a $100 wager on slots will count as $100 towards meeting wagering requirement, but a $100 wager on any other game will count as $5. Thus, if you’ll be playing with bonuses in this casino, you’ll be better served in the slot section. Relative to other online casinos, Bitstarz does not do badly in this regards. Yes, you’ll find some casinos where some of the table games contribute more to wagering, but many of these casinos usually have some games with 0% contribution to wagering.

Maximum Bet Amount when using Bonuses

Until the play through requirements has been met, the maximum bet that can be placed is 5 EUR/USD/CAD/AUD/NZD/USDT (or 50 NOK, 20 PLN, 300 RUB, 0.01 BCH, 0.01 ETH, 1,000 Dogecoin, 0.1 LTC, or 1mBTC).

Placing large single bets will make for meeting wagering requirement fast. Thus, players desire a high max bet cap. However, the €5 cap of Bitstarz Casino is relatively low. It means that to meet wagering requirement, you’ll have to play relatively more game rounds. High rollers will also be turned off by such a relatively low bet amount.

Summary of Promotions

Bitstarz Casino promises to “keep the promotion’s level high, ensuring that the rewards just keep coming”. Thankfully, it does not disappoint in this regards. Its welcome package is one of the most attractive around, as it starts with 20 free spins upon registration (no deposit required), and include match bonuses up to $500 (or up to 5BTC) + 180 free spins (covering the first four deposits). With so many reload bonus and tourney prizes up for grabs, the rewards truly “just keep coming”.

The small stain on the shining bonus offer is to be found in the bonus conditions. The wagering requirement (though not overly high) is not very low; and only low bets of “$5 per game round” are allowed. So it’ll take some while (and many game rounds) to meet wagering requirement and be cleared to withdraw funds.

Banking

This part of the review examines whether Bitstarz Casino provides easy and fast deposit and withdrawals. You’ll have to make deposits to fully enjoy the services of the casino; and when you land wins, you’ll want to withdraw the money right away.

Deposits

Some of the things to consider when making deposits include: deposit options supported, applicable deposit limits, deposit processing time, and applicable fees. These considerations are summarized in the table below:

Payment MethodTypeLimits Per TransactionFeeProcessing Time
VisaCredit CardMin €20; Max €4,0002.5%Instant
MastercardCredit CardMin €20; Max €4,0002.5%Instant
MaestroCredit CardMin €20; Max €4,0002.5%Instant
SkrillE-WalletsMin €20; Max €4,0002.5%Instant
NetellerE-WalletsMin €20; Max €4,0002.5%Instant
Bank TransferBank TransferMin €20; Max €4,000Free1 – 3 banking days
SofortWire TransferMin €20; Max €4,000Free1 – 3 banking days
PaysafecardPaySafeMin €20; Max €4,0002.5%Instant
ComePayComPayMin €20; Max €4,0005%Instant
Interac OnlineCredit CardMin $50; Max $4,000Free1 – 3 banking days
InstaDebitWire TransferMin $20; Max $4,000Free1 – 3 banking days
iDebitWire TransferMin $20; Max $4,000Free1 – 3 banking days
MuchBetterE-WalletsMin $20; Max $4,000FreeInstant
ecoVoucherVoucherMin $10; Max $250FreeInstant
ecoPayzE-WalletsMin $20; Max $1,000FreeInstant
SticPayE-WalletsMin €10; Max €3,000FreeInstant
AstroPayPrepaid CardMin $20; Max $500FreeInstant
MiFinityE-WalletsMin $20; Max $1,000FreeInstant
BitcoinDigital CurrencyMin 0.0001 BTCFreeInstant
Bitcoin CashDigital CurrencyMin 0.001 BCHFreeInstant
LitecoinDigital CurrencyMin 0.01 LTCFreeInstant
EthereumDigital CurrencyMin 0.01 ETHFreeInstant
DogecoinDigital CurrencyMin 1000 DOGEFreeInstant
CoinsPaidDigital CurrencyMin 20 USDTFreeInstant

As has been said earlier, though Bitstarz is a bitcoin casino it is flexible in that it allows playing in a range of other crypto currencies as well as many international currencies. Apart from bitcoin, other crypto options include: ethereum (ETH), litecoin (LTC), Bitcoin Cash (BCH), Dogecoin (DOG), and Tether (USDT).

If you have not joined the crypto bandwagon and will want to use fiat money, a range of international currencies are supported that include: EUR, AUD, USD, CAD, NOK, RUB, PLN, NZD, and JPY. This means that many players will be able to play in a currency they are familiar with.

Another interesting thing is that you’ll not be short of options for loading your account. Apart from the crypto options, there’s a relatively long list of regular banking options which include credits cards, vouchers, e-wallets, bank transfer and wire transfer.

With regards to limits; principally the minimum deposit amount is $20, while the maximum is $4,000. Players desire a very low minimum, so that players with low budgets will have no problem meeting the deposit threshold.

However, the $20 minimum that Bitstarz Casino requires is a tad high. There are many casinos out there that allow deposits of $10. At the other end, players desire a very high maximum deposit amount, so that high rollers will have no problem making the large deposits needed for playing single large bets. In this regard, the $4,000 minimum of Bitstarz is relatively high.

With regards to processing fee; players generally want a fee-free online casino especially when making deposits. Unfortunately, Bitstarz is one of the few online casinos that charge fees for deposits when using some of the popular banking options. On a good end note, deposits are largely processed instantly. This means that you can complete a deposit transaction, and you’ll immediately have the funds in your account for playing.

Withdrawals

When it is time to request payment, some things to consider include: withdrawal options available, applicable withdrawal limits, payout speed, and applicable withdrawal fees. These considerations are summarized in the table below:

Payment MethodTypeLimits Per TransactionFeeProcessing Time
VisaCredit CardMin €50; Max €4,000Free1 – 5 banking days
MastercardCredit CardMin €50; Max €4,000Free1 – 5 banking days
SkrillE-WalletsMin €50; Max €8,000FreeInstant
NetellerE-WalletsMin €50; Max €8,000FreeInstant
Bank TransferBank TransferMin €50; Max €4,000Free1 – 14 banking days
SofortWire TransferMin €50; Max €4,000Free1 – 3 banking days
ComePayComePayMin €50; Max €4,0000.2%Instant
InstaDebitWire TransferMin $50; Max $40,000Free1 – 3 banking days
iDebitWire TransferMin $50; Max $40,000Free1 – 3 banking days
MuchBetterE-WalletsMin $50; Max $4,000FreeInstant
ecoPayzE-WalletsMin $50; Max $4,000FreeInstant
SticPayE-WalletsMin €50; Max €3,000FreeInstant
AstroPayPrepaid CardMin $50; Max $500FreeInstant
MiFinityE-WalletsMin $50; Max $1,000FreeInstant
BitcoinDigital CurrencyMin 0.001 BTC; Max 10 BTCFreeInstant
Bitcoin CashDigital CurrencyMin 0.001 BCH; Max 20 BCHFreeInstant
LitecoinDigital CurrencyMin 0.01 LTC; Max 100 LTCFreeInstant
EthereumDigital CurrencyMin 0.01 ETH; Max 20 ETHFreeInstant
DogecoinDigital CurrencyMin 1000 DOGE; Max 500,000 DOGEFreeInstant
CoinsPaidDigital CurrencyMin 20 USDT; Max 4,000 USDTFreeInstant

When requesting payment, withdrawals must be sent to the initial deposit method. However, many of the deposit methods are available for withdrawals; so you’ll have no problem finding a means to conveniently receive your payment.

With regards to withdrawal limits; the minimum withdrawal amount is $50, while the maximum ranges depending on the withdrawal option. Players want a very low minimum so that they’ll not be made to build a large balance before they can request payment.

However, the $50 minimum withdrawal of Bitstarz Casino is a tad high. There are many casinos out there that allow withdrawals of $20. 

At the other end of the withdrawal spectrum, players want the maximum withdrawal amount to be as high as possible, so that it’ll not take too long to completely withdraw a large balance. In this regards, Bitstarz Casino does not particularly shine.

With some of the popular cards and some e-wallets, you’ll be limited to withdrawals of $4,000 per weekly transaction. At that rate, it’ll take very long to withdraw any large win. Thankfully, the popular e-wallets (like Skrill and Neteller) allow weekly withdrawals of up to $8,000.

With regards to fees, we see something of a reversal in Bitstarz Casino. While many other online casinos do not charge for deposits and charge for withdrawal; Bitstarz does the opposite. Thus, it does not charge for withdrawals.

With regards to payout speed; Bitstarz Casino is a winner. Being a bitcoin casino, Bitstarz is built with speed in mind. It says that one of the main reasons it stands clear of the competition is superfast 10 minutes cash outs. Bitstarz Casino does feature no-nonsense lightning fast withdrawals.

It has one of the fastest online document verification times in the industry, and many withdrawals are actually received in 10 minutes, and others just over an hour. Because withdrawal processing is lightning fast, even when requesting payment in fiat money, payment is relatively fast.

Summary of Promotions

Bitstarz Casino does relatively well in the aspect of banking. Because of giving the freedom of playing in a range of crypto currencies and regular currencies, you’ll not be short of options for depositing or withdrawing. Most importantly, transactions are processed speedily. Thus, when you make a deposit, the fund is immediately available for playing; and when you request payment, you’ll receive your winnings very fast.

The small stain on the shining banking section of Bitstarz Casino is its banking limits. The $20 minimum deposit amount is a tad high, meaning you’ll need relatively deep pockets; and the $50 minimum withdrawal amount is a tad high, meaning you’ll need to build relatively large balance before payment can be requested.

Customer Support Service

This part of the review examines whether Bitstarz Casino provides an effective customer support service. This is because no matter how well an online service operates there’ll be users who’ll have questions and others who’ll have issues.

The first place to get help is the FAQ page in the Bitstarz Casino’s website. The FAQ treats many question covering virtually every aspect of using an online casino. It is divided into the following sections: Most popular, Account, Deposit & Withdrawals, Bonuses, The Casino, Security, Responsible Gaming, and Affiliate FAQ.

However, if you still have need for it, you can easily contact a support rep of the casino. Bitstarz Casino has a personable and dependable customer support team. The casino says all its support agents have at least 3 years of casino experience and know BitStarz and the industry inside and out.

The casino supports a range of contact channels – email, live chat, and social media. For email support, simply send you submissions to support@bitstarz.com. To use the live chat, simply click on the support button on different pages of the website. You can also connect via various social media channels – telegram, facebook, twitter, instagram, and vimeo.

The support service is available round the clock. So whatever time of the day, or day of the week; if you need help, you’ll find an agent. The response time is also relatively fast. Emails are answered in a few hours. Live Chat connection is within a minute; and once connection is obtained, feedback is instant.

The many players’ reviews in the various independent review platforms also suggest that the responses from the Support Agents are always very helpful. However, it was not a happy sight that the support service did not include telephone service.

Conclusions

Bitstarz Casino comes from Direx N.V. It is very legit so you can be sure that you can have wins and you’ll be paid winnings. It promises that you’ll get quality in areas of online casino gaming that matters to you (especially with regards to finding solid games, getting fast payments, and getting quick support). Thankfully, it ticks all these boxes and more.

With regards to games; Bitstarz Casino has one of the biggest collections of games. It caters to different gaming preferences by providing a wide variety of games (slots, table games, video pokers, etc).

There are even 50+ live dealer games for the real casino experience. Jackpot chasers will find top progressives. Lastly, there is the convenience of playing from wherever (using mobile devices) and from different devices (using in-browser Instant Play mode).

With regards to payments; being a bitcoin casino that is built for speed, Bitstarz Casino has arguably the fastest withdrawal processing and document verification process in the industry. So payouts are lightning fast. Thankfully, you’ll not be short of options whether you are depositing or withdrawing. This is because Bitstarz Casino allows playing in many crypto currencies and in fiat currency.

With regards to customer service; Bitstarz Casino provides help via email, live chat, and social media. Also, the service is available round the clock, and very responsive.

Bitstarz Casino does more. For example, its bonus offer is relatively fine. It has a sound welcome bonus; and there are many reload bonuses, and tournament prizes, so the rewards will keep coming. However, the casino is not without its faults. For example, the 40 times wagering requirement is not very low.

Also, banking limits are some-what unfriendly. The minimum deposit amount is a tad high meaning players with a low budget may be unable to make deposits; also the minimum withdrawal amount is a tad low, meaning it’ll take some time to build the balance that can be withdrawn.

That said; on the whole, Bitstarz Casino is a solid online casino. If you want a flexible bitcoin casino that also allows playing with fiat money; and especially one with a robust game offering and superfast payouts, then Bitstarz Casino is worth joining. Yes, we recommend this bitcoin casino.

ALSO SEE: Betsson Review

Pros

  • Operated by the legit and reputable Direx N.V.
  • Fully licensed by Curacao eGaming
  • Keep users’ data safe using SSL technology
  • Has a relatively long 6-years record of offering fair gaming and paying winners
  • Provides high quality games supplied by dozens of providers including top guns like NetEnt, Microgaming, etc
  • Supports mobile gaming allowing players to enjoy online casino gaming even on the go
  • Games can be accessed in Instant Play mode, giving the flexibility of playing games from different devices
  • Provides over 2,500 online casino games that includes slots, table games, video pokers
  • Has a robust live casino featuring 50+ live dealer games
  • Provides 20+ jackpot games that include some of the hottest progressives in the industry (like Mega Moolah)
  • Has a very attractive welcome bonus that includes no-deposit free spins, and 4-part match bonuses up to $500 + 180 free spins
  • Has fine reload bonuses, and runs a lot of tournaments with sweet prizes up for grabs
  • Accepts a host of other crypto currencies as well as fiat money
  • A wide range of deposit and withdrawal options are supported
  • Withdrawals are super-fast powered by super fast withdrawal processing
  • Has a sound support service that can be reached via email, live chat, and social media handles
  • The support service is available round the clock, and response time is fast

Cons

  • Does not accept players from the US and the UK
  • 40 times bonus wagering requirement is not friendly low
  • Maximum bets allowed when playing with bonuses, which is $5 per round, is relatively low.
  • Minimum deposit limit, which is $20, is relatively high
  • Minimum withdrawal limit, which is $50, is relatively low
  • Telephone support service is not available
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