Is Fair Go Casino legit? Yes, it is an Australian online casino approved by the government of Curado and has been operating without a problem since 2017.
More and more casinos are cropping up all around the world every day. As live casinos appear, online casinos also proliferate. Many internet casinos may be found these days, all with the goal of giving their players entertainment all over the world.
Because of online casinos, a large number of individuals continue to play casino games on their computers at home rather than going out. This is why players from all around the world can participate in Fair Go Casino’s gaming platform even though the bookmaker’s actual office is in Australia.
Even though Fair Go Casino is a relatively new player in the online gambling industry, they’ve been going strong since 2017. Even with such a short amount of time in operation, they’ve established an impressive online casino. The major reason for their widespread appeal is that they are part of the Deckmedia Group, which owns several other well-known online casinos.
The Fair Go Casino is an Australian online casino, as previously announced. It’s unclear who owns it and when it was founded, but it has been offering casino services to players from all around the world since then. The bookmaker provides a variety of games, including slots, table games, and video poker, as well as numerous banking options.
It also provides various incentives and discounts for clients, particularly those in Australia. The bookmaker appears to be new (based on appearances) but is still expanding, albeit slowly. However, it appears to understand what it takes to deliver exceptional services to its customers. There is a need, however, to examine the offered services carefully to ensure they can satisfy their clients completely.
In this section, you will be able to examine Fair Go Casino and decide whether or not you should register an account with it. The bookmaker’s license, security, fair play, bank amenities, bonuses and offers, client service, and game selection will all be evaluated dispassionately in this part.
You’ll have the option of comparing the bookmaker’s gaming platform to other options so you can weigh your options and make the best decisions. This review is a one-stop-shop for everything you need to know about Fair Go Casino.
Please keep in mind that everything you learn about the casino from this review comes from the company’s website. The only external information presented is in the pros and cons section, where we’ll look at what gamblers have to say about it.
Fair Go Casino’s Licence
The Fair Go Casino is an Australian online casino that is run by the government of Curacao. It’s unclear who runs the casino, but there are some reports indicating it belongs to one of the DeckMedia Affiliate Program members. I wouldn’t vouch for this since the bookie didn’t include it on its website.
DeckMedia omitted Fair Go Casino from its list of affiliated firms. However, as Deck Media does not disclose the members of its Affiliate Program, this should not be a cause for concern. As a result, we have no idea who runs Fair Go Casino.
One of the most intriguing aspects about this bookmaker is that it is an Australian internet casino that is not licensed by the Australian government to run an online casino within its borders. On November 19, 2019, the Australian Communication and Media Authority (ACMA) attempted to prohibit the firm from offering services to Australians and residents, but no action has been taken yet.
However, visiting ACMA’s website revealed that the Australian government has banned Fair Go Casino from Australians’ access. It is unclear what Fair Go Casino did to deserve this treatment, but according to ACMA, it was done as a result of player complaints alleging that the bookmaker had not paid out their winnings. However, the casino is still active and it would be prudent to ask additional queries before investing your money with them.
Fair Go Casino’s Games
There are many games available at Fair Go Casino for its users. As of the time of writing, the bookmaker has about 150 different games accessible to its clients. Slots are among the game types offered by the bookie (the game of slots is known as pokies in Australia), as are tables games and video poker.
1. New Games: The bookie has fifteen (15) new games at the time of writing this review. These games are:
- Bubble Bubble 3
- Princess Warrior
- Legend of Helios
- Sparky 7
- Lucky Catch
- Miami Jackpot
- Jackpot Cleopatra’s Gold Deluxe
- Asgard Deluxe
- Shopping Spree II
- Wild Fire 7s
- Jackpot Pinatas Deluxe
- Jackpot Cleopatra’s Gold
- Spring Wilds
- Paddy’s Lucky Forest
- Mardi Gras Magic
2. Top Games: Four games made it to this list on the day this review was written.
- Cash Bandits
- Bubble Bubble 2
- Lucha Libre 2
- Plentiful Treasure
3. Pokies and Slots: In Australia, “pokies” is another name for “slots.” The bookmaker here has a large collection of games. So far, the bookie has 123 slot games in his repertoire. These include:
If you’re from Australia, you’ve undoubtedly heard the term “pokies.” For everyone else, we’d like to explain. In a nutshell, pokies and slots are two names for the same thing. The year has brought about a new name for slot machines in Australia: pokies.
At fair Go Casino, we discovered a variety of nearly 90 different slot machines/pokies during our research. In comparison to other online casinos, this is a very limited number. We’re used to seeing hundreds of options at most casinos. In the future, we’d want them to add many more slots in order to give their users more chances.
If you enjoy playing progressive pokies, you’ll be happy to learn that Fair Go Casino offers some of them. While their portfolio of progressive slots consists of only six titles, we discovered one game with a jackpot of over $3 million. Check out Aztec’s Millions to see how much money is available in the current pot.
Fair Go Casino offers a wide range of slot machines, ranging from five to ten reels in length. They also have a good selection of other types of slots accessible through their website.
We were ecstatic to discover that Fair Go Casino offers players the ability to play games for free. This may be used to test out their games to see if you like them or not. As a bonus, you won’t even need an account to enjoy the complimentary games. Simply click on the one you’d want to play, and you’ll be good to go.
We looked at all of their slot machines during our Fair Go Casino review, and we only found a few branded games. The Three Stooges and Ritchie Valens are two of the ones we discovered. Ideally, because these pokies have better sound and graphical settings than their generic counterparts, we’d want to see Fair Go Casino include more name brand games in its pokies section.
Unfortunately, we can’t go through all of the slots and pokies available at Fair Go Casino in detail. However, below are the top 10 slots and pokies to get you started. If you’d like to learn more about them, visit the Fair Go Casino website:
- Aztec’s Millions
- Asgard
- Gods of Nature
- High Fashion
- I, Zombie
- Storm Lords
- T-Rex II, and many others
4. Table Games: Fair Go Casino has eight games registered under the table games categories.
When we visited the Fair Go website, we were a little let down to find that they only offered 18 table games. Unfortunately, after researching their collection, we discovered just 18 table games. This is far less than what we anticipated to find in an online casino. They should add more variety in this category to help their clients choose from more options.
Despite having a small number of casino table games overall, Fair Go does offer a diverse range. At Fair Go, you’ll discover all of the most popular casino games, such as blackjack, craps, roulette, and more.
We were thrilled to discover that Fair Go Casino offered both American and European roulette variants. However, we’d want to see them include the French variety as well so they’ll have all three main types of roulette in one place.
If you’re looking for some suggestions for Fair Go Casino’s table games, have a look at the following list. We’ve compiled a list of the top 10 table games that we discovered on their casino platform during our detailed examination.
There was one thing that the Fair Go casino games lacked. We were unable to discover a single live dealer game version, which is a shame. We’re perplexed by why Fair Go hasn’t started offering live dealer games yet, given how popular this style has become. We’d advise them to add some live dealer casino games as soon as possible to stay competitive with the rest of their competitors in this sector.
- Blackjack
- Blackjack + Perfect Pairs
- Caribbean Draw Poker
- Caribbean Hold ’Em Poker
- Caribbean Stud Poker
- Let ‘Em Ride
- Suit ‘Em Up Blackjack
- Tri Card Poker
5. Video Poker: The games that made this list are fourteen in number.
Of course, Fair Go Casino offers a wide range of video poker games. At the time of our evaluation, there were almost 60 video poker games available. It’s unusual to find this many video poker machines in an online casino, especially one with this little selection.
The variety of video poker games available at Fair Go Casino is outstanding, and we’re pleased with the amount. We’re equally taken by the range of games offered, which may be accessed quickly through their website. Because of this breadth, we’re confident that Fair Go Casino will have what you want, regardless of your preference.
ALSO READ: Is Black Diamond Casino Legit or Scam? (Review)
Here are the top 10 video poker games at fairgocasino.com. If your favourite version of video poker isn’t on the list, check out their site to see if it’s available on their platform.
- Aces and Eights
- All American Poker
- Bonus Deuces Wild
- Bonus Poker
- Bonus Poker Deluxe
- Deuces Wild
- Double Bonus Poker
- Double Double Bonus Poker
- Double Double Jackpot Poker
- Double Jackpot Poker
- Jacks or Better
- Joker Poker
- Loose Deuces
- Sevens Wild
6. Specialty: Fair Go Casino listed four games under this category. They are:
- European Roulette
- Keno
- Banana Jones
- Fish Catcher
7. Progressives: As of the time of writing this review, eleven games made the list of the progressive jackpots. The games here are from both slots and table games categories. They are
- Aztec’s Millions (Slot Game)
- Caribbean Draw Poker (Table Game)
- Caribbean Hold ‘Em Poker (Table Game)
- Caribbean Stud Poker (Table Game)
- Cleopatra’s Gold (Slots)
- Jackpot Cleopatra’s Gold Deluxe (Slots)
- Jackpot Pinatas Deluxe (Slots)
- Let ‘Em Ride (Table Game)
- Megasaur (Slots)
- Shopping Spree II (Slots)
- Spirit of the Inca (Slots)
Playing with the bookie’s software
The Fair Go Casino gaming platform is governed by rules and regulations. Some of the bookie’s games may be accessed by customers who do not have accounts with them, according to the terms and conditions.
This benefit, however, is not available to all players. This appears to be the case only for Australians; the bookie seems to have reserved this service just for them. However, if you intend to use this platform, you should read through this section to understand how the bookie allows its gaming platform to be utilized.
1. The bookie’s gaming platform can only be utilized by gamers who are legally old enough to play with casino tables. The worldwide legal age of maturity is usually 18 years old. However, the bookmaker has stated that the legal age of maturity in players’ jurisdictions is also taken into consideration.
If the legal age of maturity in a player’s country is greater than 18 years old, the bookie will not expect them to create a casino account until they are legally competent to do so. You should be aware that the bookie performs verification checks to identify underage gambling. As a result, adult players only qualify for admission at the casino.
2. Fair Go Casino only accepts gamers from jurisdictions where gambling is legal. Only players from jurisdictions where gaming is not prohibited may play games on Fair Go Casino’s online gaming platform. If you open an account with a bookmaker and participate in competitions on the platform while claiming that your jurisdiction banned or restricted gambling, the bookie will close your account once he learns the truth.
Some nations were also banned from using the bookmaker’s gaming platform. You will learn more about it later on.
3. A bookmaker does not allow a player to have more than one active casino account. Anyone who tries to violate this rule will lose his accounts and earnings.
4. Employees of Fair Go Casino and their immediate relatives (such as parents, siblings, spouses, partners, and children) are not eligible to play on the bookmaker’s platform.
5. Employees of Fair Go Casino’s licensees, advertising firms, wholesalers, distributors, promotion businesses, subsidiaries, retailers, media partners, and other agencies that work for or with the bookmaker are not eligible to use its platform. This restriction also applies to those in their immediate families.
6. The Fair Go Casino offers gaming services for entertainment purposes. As a result, it allows you to play games without spending real money. You don’t have to bet actual cash all of the time in order to play with the bookmaker. However, this option isn’t open to everyone. To learn if you qualify for free play, contact the bookie.
7. You may not agree with some of the games accessible through a bookmaker’s gaming platform. You may have to avoid playing with the bookie’s gaming software if you know you’ll find any of them offensive, indecent, unfair, or unsuitable.
8. The bookmaker doesn’t allow professionals to play. Keep in mind that the games are intended to be enjoyed by everyone.
9. Your casino account name must correspond to the one on your credit card. Aside from that, if you don’t pay back your debts, the bookmaker will terminate your account without notice.
10. If the casino’s software and server show a different outcome for a game, the bookmaker will calculate your winnings based on the result they retrieve from the server.
11. If you are dissatisfied with the results of a game, write your complaint in writing to the bookmaker within fourteen days from the date on which the event took place.
12. The bookmaker may end any of its games or activities without notifying its customers.
13. Every casino account that has been inactive for a year is considered dormant by Fair Go Casino. As a result, the account will be closed and the bookie’s balance will be taken from the account. Nonetheless, if the owner comes back and asks to have his account reopened, the management can return the amount and re-open it.
14. Customers are not permitted to play with their casino accounts if they do so through a bookmaker. Because the accounts are considered personal, they should be treated as such.
15. The Fair Go Casino does not offer assistance in recovering forgotten login credentials. As a result, if you forget your password or username, or both, you will be unable to access your account. However, contact customer care about it. This situation was outlined in the bookie’s terms and conditions (under the “General Casino Terms”), but it may now be different.
16. The bookie is not liable for any internet or computer problem that a player may encounter while playing games. The bookmaker, on the other hand, did not clarify whether the game would resume where it left off when the problem was resolved.
The money spent on betting for the game before the problem occurred will not be reimbursed. However, you may obtain more information by contacting customer service.
17. Every game has regulations that must be followed. Before you pick a game and place your stakes, make sure you’ve read the rules.
18. You must play games before making any withdrawal request. This, according to the bookie, is to comply with the anti-money laundering regulations. So, once you make a deposit, you must play games before you can withdraw. This, in other words, means you can only withdraw your winnings.
19. The Fair Go Casino does not encourage addiction. It has implemented mechanisms to detect addictions and prevent users from harming themselves.
Fair Go Casino Service Providers
This is a little perplexing, as the bookmaker claimed to utilize two separate service providers. Real-Time Gaming (RTG) is one of the firms that has been mentioned. This is a well-known firm that develops online casino gaming software for many other companies.
The provider is well-known for its lively slot machines, video poker, and table games software. You’ll have a lot of fun playing games on the platform if it’s one of the service providers for the bookie. But because the bookmaker was mum on the subject, it’s impossible to say which games are provided by RTG.
SpinLogic is the second-documented supplier. The bookmaker claims that this firm provides games such as Craps, Keno, European Roulette, Asgard Deluxe (slots), Achilles (Slots), Bubble Bubble 2 (slots), Cleopatra’s Gold (Slots), and Cash Bandits (Slots).
SpinLogic, as the service provider for Fair Go Casino, is clearly one of the bookmaker’s services.
Fair Go Casino’s Software Compatibility
Only the Easy-playing version of the Fair Go Casino gaming platform is accessible on PCs and mobile phones. Only one casino, dubbed as Instant Play, is available to computer users. Whether it’s only computers running Microsoft OS that may play these games remains uncertain since the bookie was mum on the matter.
Our beloved bookie explains that the Mobile Casino may be found on Android, iOS, and Microsoft-powered devices. note that no Download Casino is available from the bookmaker.
As is typical in the sector, Fair Go Casino’s mobile-friendly website does not feature the same range of games as the main desktop version. Based on our research, Fair Go’s mobile site has about 70% of the titles available on the main one. If you intend to play more frequently from a mobile device, make sure that the Fair Go casino’s mobile version offers all of the games you want to see.
The mobile version of the website requires you to establish an account in order to play the games for free. This isn’t the case with the main desktop site. It would be fantastic if Fair Go’s staff changed this so that mobile-based players can try out the game quality immediately without having to create an account.
Fortunately, the mobile interface was very simple to use. The Fair Go staff has a great mobile platform and menu system, making it easy to move through the site. We don’t believe you’ll have any difficulty navigating the page and finding what you’re looking for based on our experience with the mobile website.
As a whole, we’re pleased with fairgocasino.com’s mobile-friendly version. Our only wish is that they include even more of the games accessible on the desktop site to their mobile one. Outside of that, Fair Go Casino provides a fantastic mobile gaming experience.
Fair Play and Security
The Fair Go Casino claims that it uses the most up-to-date encryption technologies to safeguard and secure consumers’ data and actions on its platform. As a result, customers must keep their login information private so that a third party cannot access their accounts. Furthermore, the bookmaker employs service providers that have been authorized to provide fair games.
For example, RTG is a trustworthy business that has passed all the tests performed by Global Lab International (GLI) to assess the quality of its services. The platform also utilizes gaming software that includes the Random Number Generator (RNG), which ensures that players’ winnings are random.
Fair Go Casino Bonuses
It’s always great to play with bonuses since they provide players with additional chances to earn money. Many casinos, in order to make their customers happy, have introduced a variety of perks and incentives that may make their gaming worthwhile. This is also the case at Fair Go Casino, which provides numerous bonuses and discounts for its numerous clients.
Regular and irregular bonuses and special offers are available at Fair Go Casino. Depending on when the bonus is offered, it may be referred to as a regular or an irregular bonus. These generally deposit bonuses that come with specific terms and conditions.
Seasonal bonuses are offered irregularly. Some may be given on a player’s birthday. Others are awarded to commemorate a special occasion (such as Christmas and Thanksgiving). Others may come without being linked to any event. However, these irregular bonuses are not available to all players.
Only the qualified players are informed of their availability and how to claim them. As a result, if you meet the conditions for a certain bonus or promotion offered by the bookie, and you’re notified in time via your account with the bookie or in your casino account inbox, the management will notify you as promised.
In this section, we’ll take a look at the various bonuses available to bookies and the conditions and terms that come with them. The perks mentioned in this chapter can be found on the bookie’s “Promotion” page. There may be additional incentives not mentioned by the bookie (for example, there are several references to free spins), but we will not go into them.
Fair Go Casino Regular Bonuses
The following are some of the benefits you may receive from Fair Go Casino, should you choose to do so.
1. Welcome Bonus: The first deposit and bonus match at Fair Go Casino is 100 per cent. The maximum bonus for each redemption is $200 (AUD), which can be used five times and totals $1000. The bonus code for this offer is “WELCOME.”
2. New Game Bonus: The bonuses available at Fair Go Casino are unique. There are two distinct bonuses called “New Game Bonus” available as of the time of writing. These were for the Bubble Bubble 3 and Princess Warrior slots.
i. The bonus for the Bubble Bubble 3 slot games is a 225 per cent bonus match and 50 free spins, which may be used on the game. This offer can only be utilized on this game and must be redeemed just once a day. However, the bookmaker did not reveal if it would remain valid for just that day or if it would spill over into the next. There is also no indication of how much the maximum bonus will be (if any). The coupon code here is “225BUBBLE”.
ii. To claim the 100% bonus match on your deposit and 25 free spins for the Warrior Princess slot game, simply click here. This may be redeemed and utilized five times a day, although it is unclear if it is only valid for that day. As a result, you should contact customer service to obtain further information.
3. Game of the Month Bonus: In this special offer, you may receive a 125% bonus match on your deposit and 50 free spins to play the game designated for the promotion. For example, Cleopatra’s Gold is the Game of the Month for October 2021. As a result, if you take advantage of this deal, you can only use it for this game. You may claim this incentive three times daily with a minimum deposit of $20.
I’m not sure what they mean by “other terms and conditions,” but it appears to be a catch-all phrase for anything else. There were no further details given, but you must contact customer care for more information. This month’s Game of the Month bonus comes with the code “GOTM1021.”
4. Easy Bonus: There are several Easy Bonus bonuses available at Fair Go Casino. Lucky Catch, $25 Free Bonus, and Fun Monday are three of them.
i. Lucky Catch is a deposit bonus that offers players a 175 per cent bonus match on their deposits and 40 free spins. This incentive requires a minimum deposit of $20. It is only valid once a day and can be redeemed with the coupon code “CATCH175.”
ii. If you make at least one deposit each month, you may earn a $25 free bonus! This bonus is provided to players who have made at least one deposit in a given month. The bonus here is $25, but it isn’t given automatically. This means the player must claim it. You can withdraw your profits from this bonus only if you have provided a copy of your utility bill to the bookmaker. Keep in mind that the address on your utility bill must correspond to the one you used to register your bookmaker’s account.
iii. To qualify for the 25 free spins bonus, a player must deposit between Saturday and Monday to claim the Fun Monday incentive. There is no minimum deposit requirement. The bonus may be claimed on Tuesday following a deposit. This is due to the fact that the main game here is The Mariachi 5. If you want to learn more about this offer, look for the featured game because the incentive must not be used to play another game.
5. Hot Promo: “Hot Promo” is a term used by Fair Go Casino to describe two offers. Miami Jackpot and Fair Draw are the two hot bonuses as of now.
i.The Miami Jackpot bonus requires a deposit of at least $20 to earn a 125 per cent bonus match on the money put in, as well as 30 free spins. This incentive can be used three times each day. The coupon code for this offer is “MIAMI125.”
ii. A no-deposit bonus, as the name implies, is a draw rather than a bonus that may be claimed. To qualify for this draw, you must deposit into your casino account between Friday and Thursday of the next week. You have a chance to win a bonus award worth between $50 and $500 if you do this every week. There were no additional terms or conditions specified here.
6. Special Bonus: The two bonuses, known as “Special Bonus” by the bookmaker, are Neosurf and Koala Monday.
i. If you deposit money into your casino account using Neosurf, you will receive a 200% bonus match on your deposit. Each deposit is rewarded with a new bonus. As a result, the coupon is only good once. Note that to qualify for this incentive, the minimum deposit requirement is $10. The bonus code for this promotion is “200-NEO.”
ii. The Koalabonus is available to players who deposit on Mondays. The percentage of the bonus match is not stated, but you may earn up to $1000. However, the incentive is valid for the whole day and can only be used on Mondays. There’s no upper limit to how much you can redeem with this offer. To receive the bonus, use the coupon code “KOALAMO.” Another thing to keep in mind, this bonus requires a minimum deposit of $20.
7. Cashback: This is only available to players who deposited at least $10 into their casino account but did not receive a deposit bonus. The cashback percentage here is 25 per cent of the deposit. To claim this incentive, you must contact customer service. It’s worth noting that not all eligible deposits are rewarded with cashback. The management has complete discretion over which deposits qualify for compensation.
8. VIP Bonus: The Fair Go Casino has a tempting bonus deal for its long-standing clients. This includes a 40 per cent cashback as well as a dedicated VIP host. To obtain more information about this incentive, you must call the bookmaker’s customer care department.
Fair Go Casino Banking Methods
In this area, we wanted to give you a sneak peek at the banking procedures you’ll encounter on fairgocasino.com for deposits and withdrawals. We’ve included the information for the banking alternatives we discovered while researching Fair Go Casinos.
We recommend that you test each of the banking methods listed above before depositing real cash into your account. Depending on where you’re from, the ways of payment and withdrawal available may differ. Visit the bank page for Fair Go Casino to learn more about their deposit and withdrawal options.
Overall, we like the banking alternatives offered by Fair Go Casino. The ones that are currently available to players aren’t an issue for us. Our complaint is that they do not have a wide range of banking options accessible to players. We’d want to see Fair Go add additional banking methods in the future so that players may use them when depositing and withdrawing money from their online casinos.
The bookmaker partnered with seven banking systems to enable its customers to conduct transactions with the bookie. These are eZee Wallet, Litecoin, Visa, MasterCard, Bitcoin, bank transfer (if you live in South Africa), and Neosurf.
eZee Wallet
This is a digital wallet. Both deposits and withdrawals are possible. The minimum deposit is $10.
Litecoin
Litecoin is a virtual currency. This option may only be used for deposits by the bookie. With this approach, the minimum deposit is $25.
Visa
The credit card is the one that is accepted here. It’s only available for deposits at this time. The Visa credit card requires a minimum deposit of $20.
Bitcoin
It’s also a cryptocurrency. It is used for both deposits and withdrawals here, as it is with most other exchanges. The minimum deposit using Bitcoin is $25, while the maximum withdrawal amount is $100. There are no processing costs associated with withdrawing funds, and requests are completed within two business days.
Bank Transfer
Only transfers using the e-fund option are possible. With this approach, you must make a withdrawal of at least $100, but you will be charged a $50 processing fee. The time it takes for your money to process is between 2 and 15 business days.
Only transfers are available using the e-fund transfer option. The smallest withdrawal utilizing this system is $100, however it comes with a $50 fee. It takes between 2 and 15 business days to complete the transaction.
Neosurf
It is a prepaid card system. It is only allowed for deposits and not withdrawals. The minimum deposit amount is $10.
As seen in the table above, six of the seven banking alternatives are accessible for deposits (eZee Wallet, Litecoin, Visa, MasterCard, Bitcoin, and Neosurf), whereas only three of them may be utilized for withdrawals (eZee Wallet, Bitcoin, and bank transfer). The following are some additional information regarding the bookmaker’s banking option.
a. The bookmaker only accepts Australian Dollars (AUD) for deposits, withdrawals, and wagers.
b. The minimal deposit required is determined by the banking option you select.
c. The bookmaker is not specific about the maximum deposit amounts, but you may speak to customer service and set your own maximum deposit. This is one way for the bookmaker to prevent addiction and encourage responsible gambling.
d. The maximum withdrawal amount per week is $7,500 AUD. If your request for funds is greater than this, the bookmaker will pay you the maximum permitted and then make payments in subsequent weeks or months as required.
e. If you do not verify your identification with the bookmaker, you will not be able to withdraw your winnings.
f. You can’t take your profits out of a bank account that isn’t in your name.
g. A bookmaker will not accept money from a card or wallet that isn’t linked to the player’s name.
Account Verification
Customers’ account verification is conducted by Fair Go Casino to prevent money laundering, identity theft, underage gambling, and so on. The bookmaker verifies accounts on a regular basis, especially if the player’s photo ID has expired. Players are also asked to submit documents that document their revenue streams and how they pay for their casino accounts. To carry out this procedure, players must submit the following documents:
1. A passport or driver’s license with a photo
2. A utility bill that is less than two months old. This document must contain the address you used to set up your casino account.
3. You must upload the front and back copies of your credit card (in colour), a signed Account Verification form (to be supplied by the bookie), an authorization letter, and an identification document from the card owner if you use credit card to fund your casino account.
Bookie’s Customer Service
Before we finish up, we didn’t want you to leave without knowing what to anticipate from the customer care department at Fair Go Casino. The good news is that they’ve made customer service a top priority, so you’ll be well cared for if you have a query or problem when playing their online casino.
The first step is to hit the “Contact” button on Fair Go Casino’s website. If you’re an Aussie, you can reach them at 1-800-953-261. Anyone else outside of Australia may call their international number +61-1800-953261. While conducting our study, we called the phone agents for a few calls. We had little wait times when we spoke with competent agents who were able to answer our questions promptly.
You may contact their team by using live chat. We frequently utilized live chat to contact their staff when we had brief inquiries, and we were consistently satisfied with the speed of their response. It’s really quick and convenient to get assistance since the live chat is located right on their casino site. To communicate with their customer care representatives through live chat, go to any page and click the live chat symbol.
We sent them numerous emails during our examination, and for each one, we received a prompt response within two hours.
The customer service at Fair Go Casino is fantastic, in our opinion. One of the finest aspects about it is that it’s available 24 hours a day, seven days a week. You may contact them any time and get assistance from one of their great representative’s thanks to their 24/7 support. It’s great to see this level of care from other online casinos; many only have a restricted period of operation hours.
As a whole, we have nothing but praise for the customer service at Fair Go Casino. They’ve really outdone themselves by providing numerous contact options and 24/7 support from a great group of agents. We’re certain that should you ever require assistance from the team at Fair Go, you’ll be satisfied with the level of care you receive.
As you may have observed, the bookmaker has several items unwritten. As a result, before signing up with it, you must contact its lobby for further details regarding the bookmaker and its services. You have only two alternatives: live chat and email to communicate with them. There is a toll-free phone number provided, but it appears that management would rather receive your complaints and inquiries by way of live chat and email.
Restricted Countries
The Australian players are definitely in mind when it comes to Fair Go Casino. However, due to the fact that it is an internet casino, the bookmaker has no choice but to accept customers from all around the world. Because the bookie prohibited clients from certain jurisdictions from playing its games, not all users can access the bookie’s gaming platform.
- Israel
- Moldova
- United Kingdom
- United States (KY, LA, MD, MO, NJ, NY, WA)
Fair Go Casino’s Pros and Cons
You’ve surely made your mind up about Fair Go Casino by now. The bookie’s positive and negative aspects are on display for all to see. However, I discovered that some of the bookie’s clients have commendations as well as complaints regarding its services while looking online. The greatest among them are summarized below.
Pros
- Excellent customer service
- Convenient financial choices
- The generous bonuses available
- There are a lot of games to keep you occupied and amused.
Cons
- Payouts are delayed because of a lack of money.
- There are a lot of unwritten regulations.
- Tricks players into having their withdrawals revoked
Conclusion
I always advise people to research casinos before creating accounts with them. This is the same as what I can say here. To date, Fair Go Casino appears to have a lot of baggage trailing behind it, especially in regard to paying customers’ winnings. Their games, on the other hand, appear to be very interesting; you won’t want to leave them. As a result, if you’re playing for fun and like Fair Good Casino, then it’s terrific for you.
Despite the fact that there are only a few casino table games, on the whole, Fair Go offers a decent variety of different sorts. You’ll discover all of the common casino games at Fair Go, including blackjack, craps, roulette, and more. Roulette is one of our favourite table games; therefore we were thrilled to find that Fair Go Casino offered both American and European versions.
However, if you’re here to make money, I don’t think you’re in the right place. Nonetheless, look for further information about the bookmaker so that you can make an educated decision.
