Of course, yes, Uptown Aces Casino is legit. The reason we said Uptown Aces Casino is not a scam is that it is owned and controlled by a reputable online gambling company, DeckMedia N.V.. And they do pay their winners without a problem.
But does Uptown Aces Casino cheat its players? It is a good place to play casinos? Continue reading to know what we uncovered.
With “uptown” literally meaning the high-class area of a city, Uptown Aces Casino is an online casino that promises a lot of high-class casino offerings.
This will mean that Uptown Aces Casino: offers high-class games to be a super-entertaining gaming destination; offers attractive bonuses to be a richly rewarding gaming destination; and more. The big question is whether this is just some clever advertisement, or whether Uptown Aces Casino really has high-class offerings to make it an online gaming destination that is super entertaining, richly rewarding, and much more.
Also, does Uptown Aces Casino offer top services that we’ll expect of the ideal online casino (such as ease of use, convenient banking processes, fast payouts, effective customer service, etc)? In the first place, is Uptown Aces Casino a legit online casino? That is, is it a fair house where players can really have winnings; and will players who have winnings and make withdrawal be paid?
This review will examine Uptown Aces Casino in order to provide the information that will help you answer these questions and more.
Uptown Aces Casino review at a glance
| Website | www.uptownaces.eu |
| Founded | 2014 |
| Owner | DeckMedia N.V. Casinos |
| Licensed | Curacao Gambling Commission |
| Certification | Technical Systems Testing (TST) |
| Safety | Employs 128 bit SSL digital encryption |
| Software | RealTime Gaming (RTG) |
| Casino Versions | Download-play; Instant Play; and Mobile |
| Game Selection | About 200 online casino games (which include slots, table games, video pokers, and specialty games) |
| Jackpots | Numerous progressive jackpot games including Aztec’s Millions, Shopping Spree II, etc |
| Welcome Bonus | Slot Bonus: 7-tier bonus package up to $8,888 plus 350 free spins Casino Games Bonus: 2-tier bonus package up to $1,500 Low Play-through Welcome Bonus: 100% match bonus up to $100 |
| Wagering Requirement | 30 times play-through of sum of deposit and bonus |
| Banking Options | Deposit: Visa, Mastercard, American Express, Skrill, Neteller, ECO Card, Direct Money, Bitcoin, Litecoin, and Transfer Money Withdrawals: Skrill, Neteller, ECO Card, Bitcoin, and Litecoin |
| Banking Limits | Minimum deposit amount: $20 Maximum withdrawal amount: $5,000 per week |
| Payment Processing Speed | 48 – 72 hours |
| Support | Email (support@uptownaces.eu); Live Chat |
Uptown Aces Casino – Background
Uptown Aces Casino was founded in 2014. It is owned and operated by DeckMedia N.V. Casinos. This is an online casino operator that many casino enthusiasts will be familiar with, as it operates a host of other online casinos. Starting with Sloto Cash Casino (which is its pioneer brand), the Group now operates an enviable collection of gaming sites that include brands like Red Stag Casino, Desert Nights Casino, Miami Club Casino, Black Diamond Casino, and more.
As mentioned, “Uptown” can mean the high-class area of a town; and this is the theme that Uptown Aces Casino projects. This is clear from its design – which includes a mega city outline, and the bright neon lights that characterize night life in upscale cities.
With its high-class city theme, you can expect nothing short of high-class casino offerings. Thankfully, Uptown Aces Casino does right in many regards. It’s powered by a stalwart of a casino games developer, and has some sumptuous bonus offerings.
Uptown Aces Casino is a US-friendly online casino. That is, it accepts players from the United States. Its service is also available to players from many worldwide countries. However, a few country restrictions apply, so not everyone from everywhere will be allowed into this high-class city of an online casino. Age restrictions also apply, as everyone (from allowed countries) joining will have to be at least 18 years old.
Is Uptown Aces Casino legit?
You won’t want an online casino that will disappear with your winnings; you won’t want an online casino where you can never have winning hands; and you won’t want an online casino where if you have winnings, you will not receive payment when you withdraw. Thus, using a legit online casino is a no-brainer.
The big question is whether Uptown Aces Casino is legit. We will answer “yes”. However, we are not like many reviews that place the scam label on services that they do not like, and place the “legit” label on services that they like. The legit question should be answered objectively. Our objective answer that Uptown Aces Casino is legit took into consideration factors like ownership, certification, gaming license, and operating record.
Ownership
It is very unlikely for a scam online casino to come from a 100% legal and world-renowned ownership. In this regards, Uptown Aces Casino comes out as 100% legit. Uptown Aces Casino is owned and operated by Deck Media N.V Casinos. DeckMedia is one of the biggest operators of online casinos, especially US-friendly casinos. It is a fully registered and legal Group started in 2007. Its casinos are some of the best and most popular brands in the US. Suffice it to say that a scam online casino is not likely to come from a company with a profile as Deck Media.
Certification
It is impossible for a scam online casino to be certified by an independent, accredited, world-renowned casino testing facilities. In this regards, Uptown Aces Casino comes out as legit. The Random Number Generator (RNG) used by Uptown Aces Casino is certified by TST (Technical Systems Testing). TST is an internationally recognized and accredited testing facility.
The audit procedure involves running and analyzing millions of gaming rounds, to determine whether gaming results are consistently random. Thus, the TST audit seal is a testament that Uptown Aces Casino offers fair gaming, which means that every player in the online casino can have winnings. Suffice it to say that many scam online casinos are rigged so players do not have winnings.
Gaming License
Legit online casinos are usually licensed and regulated by reputable casino licensing jurisdictions. Uptown Aces Casino does fairly in this regards. Uptown Aces Casino is licensed by the Curacao Gambling Commission (CGC). This means that Uptown Aces Casino went through an initial investigation process, and is regularly audited by the Curacao authorities. That is, a gaming license gives confidence as it means that the casino is well regulated.
However, the Curacao eGaming license does not give much confidence.
First, just about anyone can meet its licensing requirements and fees, so virtually every Tom Dick and Harry can make it through the initial investigation and obtain the license.
Secondly, it does not intervene in disputes between operators and players, so aggrieved players cannot call upon the so-called casino regulator for help.
Lastly, its regulation is lax, so some of its license holders have disappeared with players’ money.
However, while the Curacao eGaming License doesn’t mean much (from the point of view of players), it does not mean that casinos with the gaming license are automatically scams. It means that the casinos will do a lot more to build a reputation. Thankfully, Uptown Aces Casino has done this over its more than 6 years of operation. Thus, despite the uninspiring Curacao gambling license, Uptown Aces Casino is regarded as a legit online casino that actually pays its players.
Operating Record
A legit online casino will have a traceable record of providing gaming services and actually paying winners. In this regards, Uptown Aces come out as a legit online casino. Uptown Aces Casino was established in 2014, which means it has been operating for over 6 years. Admittedly 6 years is relatively young, but a scam online casino just cannot survive for that long. Persons who are ripped off will cry out; the spotlight will be fixed on the services, and they always do not survive the onslaught that follows.
Importantly, the 6 years of Uptown Aces Casino is littered with many winners and evidence of payouts. In independent platforms online, you’ll find winners of this “high-class city” themed online casino who have been paid.
That said; given that Uptown Aces Casino is operated by the 100% legal DeckMedia Group, given that it is certified fair by the reputable TST, and given that it has a 6-year operating record of actually paying winners, there is no doubt that it is a legit online casino.
Is Uptown Aces Casino safe?
An important safety consideration when using an online casino is the protection of sensitive data shared with the casino. During registration, you will have to submit personal data; when making deposits, you will have to submit sensitive data like credit card information. You’ll not want such data falling into the wrong hands, so the ideal online casino should protect users’ data.
There’s no doubt that Uptown Aces Casino ticks this box. It employs industry-standard security protocols including 128 bit SSL data encryption technology. Suffice it to say that this is a bank-grade security measure that protects you from having your information intercepted by third parties while it is being transmitted.
Add that Uptown Aces Casino promise not to pass on your data to third parties under no circumstance, and you can be sure that (in terms of protection of users’ data) it is a safe online casino.
Casino Games
The selling point of casinos is entertainment. Thus, a review of an online casino should examine whether it is entertaining. That is, whether the casino offers a wide variety of high-quality games.
Software Provider
When examining casino games, one of the first considerations is quality. Uptown aces Casino does well in this regards, as it is powered by Real Time Gaming (RTG). RTG advertises with the slogan “take gaming seriously”. It sure takes gaming seriously, as it is many players favourite casino gaming software. RTG is always evolving so as to always offer players the latest in online gaming technology.
So you’ll find its software brimming with quality; graphics is sharp, animations are realistic, sound effect is immersive, game-play is smooth, and more. With RTG powering Uptown Aces Casino, you’ll find high-quality graphics, and all that you’ll need for qualitative gaming experience.
Players will definitely not find the RTG powered Uptown Aces Casino lacking in quality. However, Uptown Aces Casino does not give a variety of software experiences.
This you’ll only get in multi-software powered online casinos because the different software providers incorporate unique graphics, game-play styles and more to differentiate their software products. That said; in Uptown Aces Casino, players can enjoy nothing else but the exciting features of RTG software.
Casino Versions
Another consideration when examining casino games is gaming flexibility. Thankfully, Uptown Aces Casino also does well in this regards. The casino games are available in a download-based version and Instant Play version.
To get the most out of an online casino, players should opt for the download casino version. Downloading and installing the casino software will give access to all games the casino provides. However, gaming will be from only the device that the software is installed on. That is why the in-browser Instant Play version is popular. With Instant Play, players can play games from any device; all that is needed is a web browser and strong internet connection.
Mobile Compatibility
RTG was one of the first game studios to be mobile-friendly. This means that their casinos (including Uptown Aces Casino) are compatible with mobile devices. Using your smartphones and tablets, you can literally play casino games from the palm of your hand.
Games Selection
Lastly, Uptown Aces Casino provides a variety of entertaining games. There are about 200 games in the collection; and these include slots, table games, video pokers, and specialty games. In the casino lobby, you’ll find a short description of every game featured. This can help with making a decision of what game to play.
Slots
Just as it is in every other online casino, slots are the dominant games in Uptown Aces Casino. Over 100 of the games in this high-class city-themed online casino are virtual slots machine. These include the classic 3 reel slots, and the more popular 5 reel video slots.
Some of popular RTG slot titles that Uptown Aces Casino holds are: Achilles, T-Rex, Pay Dirt, Super 6, The Three Stooges, Cleopatra’s Gold, Cash Bandits II, and more. The slot machines are available in a host of themes – oriental themes, Hollywood themes, sports themes, and more. So whatever you interest and lifestyle, there is a slot with a theme to get you in the mood.
Table Games
Online casinos players are more than slot players. Thus, the ideal online casino should provide other casino games for non-slot players. Uptown Aces Casino does well by offering table games. It should be said that table games is not the strongest point of the RTG software which powers Uptown Aces Casino. Thus, don’t expect to be blown away the casino’s collection of table games. However, you’ll find a sound collection for your gaming pleasure.
All the casino classics are available. The lobby holds Pontoon which Blackjack arguably evolved from, as well as many variants of the popular game of 21 (including Classic Blackjack, American Blackjack, Atlantic City Blackjack, and more). The lobby also holds many variations of Poker, including Pai Gow Poker, Three Card Poker, Caribbean Stud Poker, Red Dog, Caribbean Hold’em Poker, and more.
The lobby holds other casino staples like Baccarats, and Roulettes. Fans of Roulettes will find its many types like American Roulette, European Roulette, and more.
Video Pokers
Combining slot thrills and poker thrills, Video Pokers have become mainstays for casino entertainment since the 1970s. Thus, the ideal online casino should provide these games. Uptown Aces Casino does well in this regards, as it offers many of these thrilling combos.
The lobby holds some of the most popular Video Poker titles, including Aces & Eights, Deuces Wild, Joker Poker, and more. The Video Poker games are available in single and multi-hand variants.
Specialty Games
Uptown Aces also provides a number of specialty games. Games you’ll find in this category are varied; usually including games that are not slots, table games, or video pokers. Opening the lobby of Uptown Aces Casino, the specialty games section holds games like Craps, Sic Bo, Keno, Bingo, and scratch cards.
Thus, in this high class city-themed online casino, you’ll really find a game that suits you no matter your gaming preference.
Progressive Jackpot Games
Players enter casinos dreaming of those wins that’ll change their fortunes. The progressive jackpot games grant such wins. The jackpot of these games increases every time the game is played; so before the jackpot is won, the amount can get very massive. As such players want online casinos that offer a lot of progressive jackpot games.
Thankfully, Uptown Aces Casino does not disappoint in this regards. Some of the progressive jackpot games that you’ll find in the casino’s lobby are: Aztec’s Millions, Shopping Spree II, Spirit of the Inca, Jackpot Pinatas, Let Em Ride, Caribbean Draw Poker, and Caribbean Hold ‘em Poker.
You’ll notice that some of these games are slots; some are table games; and others are video pokers. Thus, no matter your favourite game, you’ll still find enough jackpots to chase.
Live Dealer Games
Live Dealer Games are being provided by online casinos these days. These games give players the closest feeling to being in a real land-based casino. This is because unlike other online casino games, Live Dealer games incorporate the human element. Real humans operate the games from the floor of a real land-based casino. Video stream take the live-action to players. Unfortunately, Uptown Aces Casino does not provide Live Dealer games. So players in this high-class city will miss out on the social side of gaming in a real land-based casino.
UpTown Aces Casino Promotions
A review of an online casino should examine whether it is rewarding. In this regards, players usually look for bonuses. This part of the review will examine bonuses that Uptown Aces Casino offers its players, as well as the conditions tied to those bonuses.
Bonuses
Virtually, everyone wants free money to chase real money. Thus, the ideal online casino should have a lot of bonus offerings. Thankfully, Uptown Aces Casino ticks this box. Its offerings start with a welcome bonus for new players, and include a host of other bonuses for other players.
Welcome Bonus
Players always want to know what they’ll get for joining a particular casino. Thus, to be attractive to new players, the ideal online casino should have an attractive welcome bonus. Uptown Aces Casino aces it in this regards. It has a couple of attractive offers for new players.
For Slot fans, there is a massive welcome package that is up to $8,888 + 350 free spins. Being that it is a “Slot bonus”, players who claim it can only use it for playing Slot games and Keno. This bonus is split to cover the first 6 deposits as follows:
- 1st deposit – 250% match bonus up to $2,500 + 50 free spins
- 2nd deposit – 150% match bonus up to $1,500 +50 free spins
- 3rd deposit – 100% match bonus up to $1,000 + 50 free spins
- 4th deposit – 100% match bonus up to $1000 + 50 free spins
- 5th deposit – 100% match bonus up to $1,000 + 50 free spins
- 6th deposit – 188% match bonus up to $1,888 + 100 free spins
There’s no doubt that the welcome bonus is huge; getting $8,888 in free money makes for good reading all day long. However, it is not just the size that makes the bonus attractive; there’s also the structuring. By structuring, we mean staggering the package to cover 7 deposits and the high match percentages of the bonus.
The match percentages of the offer are all high (with three even higher than 100%). Without bring out the calculator, this shows that you’ll need to deposit far less than $8,888 to claim the full $8,888 bonus. Bringing out the calculator, we find that to claim the full $8,888 bonus, you’ll need to deposit a total of $6,000.50. It works out as follows:
- 1st deposit – being a 250% match bonus, getting the $2,500 bonus requires a deposit of $1,000
- 2nd deposit – being a 150% match bonus, getting the $1,500 bonus requires a deposit of $1,000
- 3rd deposit – being a 100% match bonus, getting the $1,000 bonus requires a deposit of $1,000
- 4th deposit – being a 100% match bonus, getting the $1,000 bonus requires a deposit of $1,000
- 5th deposit – being a 100% match bonus, getting the $1,000 bonus requires a deposit of $1,000
- 6th deposit – being a 188% match bonus, getting the $1,888 bonus requires a deposit of $1,000.50
Because of the high match percentages of the welcome bonus, you’ll need only about $6,000 to claim the $8,888 bonus (+ 350 free spins). This is a big deal to us because the welcome bonuses of many online casinos come with low match percentages, and getting the full bonus will require making deposits worth many times the bonus amount.
However, another part of the welcome bonus of Uptown Aces Casino that makes it attractive is that it is staggered. This makes it easier for players to redeem the full bonus amount. Yes, with the high match percentages of the welcome bonus, you’ll pay less to get the full bonus. However, this “less” still stands at about $6,000. Not many casino players will be able or willing to pay $6,000 as a single deposit. However, because it is staggered, players can pay it in six $1,000 deposit transactions.
That said; the “Slots welcome bonus” of Uptown Aces is attractive – it is relatively large, and because of its structuring (staggered to cover 6 deposits, and with high match percentages), it is relatively easy for players to claim the full value.
There is another welcome package for fans of classic casino games. Players who claim this bonus can only use it to play Table Games and Video Pokers. The “Casino Games welcome bonus” is a relatively huge bonus that is up to $1,500. It is split to cover the first two deposits as follows:
- 1st deposit – 150% match bonus up to $750
- 2nd deposit – 75% match bonus up to $750
Bringing out the calculators, you’ll find that to claim the full $1,500 of the bonus, you’ll also need deposits of $1,500. This works out as follows:
- 1st deposit – being a 150% match bonus, getting the $750 bonus requires a deposit of $500
- 2nd deposit – being a 75% match bonus, getting the $750 bonus requires a deposit of $1000
That said; the casino games welcome bonus is also attractive. It’s relatively huge, and you don’t need more than $1,500 to get the $1,500 bonus (although paying less to the bonus would’ve been better).
However, these welcome bonuses of Uptown Aces Casino come with relatively high play-through requirement (more on this later). Thus, the casino offers yet another welcome bonus tagged the “Low Play-through Welcome Bonus”. This welcome bonus is a 100% match bonus up to $100.
Other Bonuses
Not only new players have reasons to smile in Uptown Aces Casino. This is because it has numerous other bonuses for other players who have been in the casino for a while. Uptown Aces Casino ticks this box by offering a host of bonuses. At the time of writing this review, this included:
- Daily and Weekly Match Bonuses – The casino reward players with cash bonuses just for loading their accounts on specific days. There was a weekday offer where players get 100% of any $30+ deposit made on Monday – Friday; there was a Weekend offer where players get 250% of any $35+ deposit made on Saturday or Sunday; there was a Bitcoin Daily offer where players get 77% of $30+ deposits made any day via Bitcoin; and more.
- Cash Back Bonus – The cashback bonus is designed for those who prefer to play without bonuses. It is simply a percentage of losses that is credited back to the player. Uptown Aces Casino offers a 25% cash-back on losses. This is one of the best promotions of the casino. First unlike other casino bonuses that require minimum deposit of $20 or more, the minimum deposit to apply for cashback is $10. Also, the cashback bonus comes with a very low 10x play-through requirement (more on this later).
- Comp Points Offer – This is more like a loyalty program. Players in the casino earn comp points simply for playing online casino games. The amount of points earned per $1 wagered depends on the player’s membership level. New accounts earn 1 point for every $10 wagered; but this improves with higher membership levels, and is 1 point for every $4 wagered at the highest level. Accumulated comp points can later be converted to cash (bonus), at a rate of 100 comp points = $1.00.
Uptown Aces Casino has operates an exclusive VIP Club. It says with a VIP membership, there’s no need to cross the street for a better offer. The 4-tier VIP club makes for a better casino experience; as players get comp points earning rate, more deposit bonuses, unlimited cash-back bonuses, and more.
For example: regular accounts get 1 comp point for every $10 wagered, and get 25% cashback. However, with the VIP membership, these offers are improved as follows:
- VIP Level 1 (Neon Club) – 1 comp point for every $9 wagered; and 30% instant cashback
- VIP Level 2 (Downtown Club) – 1 comp point for every $7.5 wagered; and 35% instant cashback
- VIP Level 3 (Midtown Club) – 1 comp point for every $5 wagered; and 40% instant cashback
- VIP Level 4 (Uptown Club) – 1 comp point for every $4 wagered; and 50% instant cashback
Thus, in terms of comp points earning and instant cashback, the benefits of VIP membership are evident. However, there are more benefits, which include weekend cash backs, daily bonuses, improved bet limits, and more.
Bonus Conditions
Just like all retail offers, all casino bonuses come with conditions. Conditions can remove every life from an offer. For example, a huge cash gift will be worthless if it comes with conditions that you cannot keep it, spend it, or gift it. That said; before the size of casino bonuses cause you to dive in, the conditions attached to such bonuses should also be considered. Some of these are bonus wagering requirement, games contribution to play-through, etc.
Bonus Wagering Requirement
Casinos want players to play with the bonuses they claim. So casino imposes bonus wagering requirement, which simply is the amount that must be wagered (when you claim a bonus) before a withdrawal can be made. If the BWR is high; after claiming a bonus, you’ll have to wager a lot to clear the bonus funds for withdrawal. Thus, players want the BWR to be as low as possible.
In this regards, Uptown Aces Casino does not come out shining. All deposit bonuses in Uptown Aces Casino (including the “Slots Welcome Bonus” and the “Casino Games Welcome Bonus”) are subject to a wagering requirement of 30 times the sum of the deposit plus bonus. This is relatively high.
Thus, if the $2,500 first deposit bonus of the “Slot Welcome Bonus” is claimed; to clear this for withdrawal, you’ll have to wager $105,000. This is calculated: 30 X ($25,000 + $1,000); with $2,500 being the bonus amount, and $1,000 being the deposit amount. It’s a no-brainer that wagering $105,000 to clear a $2,500 bonus is high.
Wagering requirements also apply to the free spins of the “Slots Welcome Bonus”. Winnings from the free plays are subject to a 5x play-through. This means that if using the free spins nets you a win of $200; before you can make a withdrawal, you’ll have to wager $1,000 (calculated: 5 X $200).
That the “30 X (deposit + bonus amount)” wagering requirement of the welcome bonuses is relatively high is evident if you consider that the industry average wagering requirement is “20 X (deposit + bonus amount)”.
Uptown Aces Casino knows this; and it’s evidently the reason for offering the “Low Play-through Welcome Bonus”. That comes with a 15x play-through requirement. So if the full $100 of the bonus is claimed; before you can withdraw, you’ll have to wager $3,000 .This is calculated: 15 X ($100 + $100); with the first $100 being the deposit amount, and the other $100 being the bonus amount.
Games Contribution to Play-through
The contribution of games to bonus play0through is an important consideration because it determines how fast you’ll meet the play-through requirement.
For example: in the example of wagering $105,000 to clear the first deposit bonus of $2,500; that is only possible if the games played contribute maximally to wagering (that is, where every $1 wagered count as $1 towards wagering). However, if $1 wagered count as $0.50, clearing the $2,500 first deposit bonus will take wagering a total of $210,000. That said; players will want casino games played when a bonus is active to contribute as high as possible to wagering.
Unfortunately, Uptown Aces Casino does not shine in this regards. In this high-class city of an online casino every $1 wagered on slots and scratch cards will count as $1 towards the wagering requirement, and while every $1 wagered on the other games allowed will count as $0.25 for a play-through. Unfortunately, not many other games are allowed. Games like Baccarat, Bingo, Crap, Roulette, Pai-Gow Poker, Poker, Sic Bo, Casino War, do not count towards the wagering requirement.
This is a sad one for fans of these table games. Know that there are online casinos where these games have varying contribution to play-through. That said; Uptown Aces Casino may not be a good place to play with bonuses if your favourite games (which you’ll be playing) are the table games.
Maximum Bet Size during Play-through
If you can place large bets when playing through a bonus, meeting play-through requirement will be fast. However, casinos place caps on bet sizes when a bonus is active. That said; you’ll want the maximum bet size to be as high as possible.
Unfortunately, in Uptown Aces Casino single bets should not exceed $10 when a bonus is active. Placing single bets higher than $10 will lead to forfeiture of all winnings. This is relatively low, especially for high rollers. With the wagering requirement relatively high, and maximum single bet size relatively low, it’ll take a frustratingly long time and multitudes of gaming rounds to meet play-through requirement. This can easily make gaming tedious instead of exciting.
Deposits/ Withdrawals
You play casino games with real money deposited into your casino account; and you’ll want to be able to withdraw any winnings from your casino account. Thus, deposits and withdrawals are important considerations in any online casino.
Before diving into the review of the deposit and withdrawal processes in Uptown Aces Casino, it should be said that unlike many other online casinos that supports multiple currencies, this high-class city-themed online casino supports only the USD.
Deposits
Putting money into your casino account should be stress-free. Thus, you’ll want to find many stress-free deposit options that you can use.
Uptown Aces Casino does relatively well. Though it does not support an exhaustive list of deposit options, it supports all the popular options. These include: Visa, Mastercard, American Express, Skrill (Moneybookers), Neteller, ECO Card, Direct Money, Bitcoin, Litecoin, and Transfer Money. With these options including credit cards, e-wallet, and bitcoin, you should be able to load your account without stress from wherever. We like the “Transfer Money” option, as that allows players to use cash to fund their account from any Transfer Money processing site.
Interestingly, apart from the crypto options (Bitcoin and Litecoin) which may take up to 1 hour to process, every other deposit option features instant processing. So after making a deposit, the deposited funds are instantly pushed to your casino account, and you can dive into gaming straightaway.
One important deposit consideration is deposit limits, especially the minimum deposit limit. In Uptown Aces Casino this limits is $20 with most of the deposit options. This is relatively high given that minimum deposit limit should be as low as possible to accommodate players with small budgets.
Withdrawals
If putting money into a casino account is stress-free, withdrawing money from the account shouldn’t be any different. Thus, the legit online casino should support many convenient withdrawal options. Uptown Aces Casino also does not support an exhaustive list of withdrawal options. The options you’ll find for cashing out include Skrill (Moneybookers), Neteller, ECO Card, Bitcoin, and Litecoin.
Since the e-wallets and cryptocurrencies are generic banking options that players everywhere can conveniently access, cashing out from Uptown Aces Casino will be stress-free.
However, when cashing out, Uptown Aces Casino limits transactions to $5,000 per week. This is not the lowest maximum withdrawal cap out there, but it is a tad low. It means that if you have a large balance, it’ll take a relatively long time to withdraw everything – “$5,000 per week” at a time.
Also, Uptown Aces Casino is not known as a speedster in terms of payment. This is because it takes about 48 – 72 hours to process payment, which is a relatively long time. After processing, the payment is issued, and it’s usually received in 1 – 3 days. Adding the 48 – 72 hours processing time, and the latter 1 – 3 days, it’s clear that while Uptown Aces Casino pays, it’s not marked by super fast payouts.
Customer Support Service
Online casino players should also consider whether a casino has an effective customer support service. This is because issues are inevitable; and at those times when issues will bring their ugly head, you’ll want professional assistance.
Thankfully, Uptown Aces Casino does well in this regards. First there is the FAQ (Frequently Asked Questions) page of its website. But this will only be valuable if the assistance need is answers to questions. The FAQ hold concise answers to certain questions. The subject covered include Cashier (deposits and withdrawals), Technical (Software download, installation, and fairness), Promotions, and more.
If the assistance needed is more than just answers to question, you can contact the Support Service of Uptown Aces Casino. For this, the channels the casino supports include email, telephone and Live Chat. Emails can be sent to support@uptownaces.eu. For the Live Chat, you’ll find a message box that’ll take you to the platform on most pages of the casino website.
Interestingly, you can get help anytime and any day, as the service is available 24 hours a day, 365 days a years. Also, the support service is known for fast responses. Emails are typically answered within 24 hours; and with the Live Chat, you’ll get connected to an agent within a few minutes.
Conclusion
Uptown Aces is an online casino from DeckMedia N.V that uses a high-class city theme to promise high-class offerings.
It lives up to this on many fronts. Powered by RTG, you’ll not find the online casino lacking in quality; games feature sharp graphics and more. Though the games selection is small (just about 200), it includes slots, table games, video pokers, variety games, and specialty games. So whatever your gaming preference, you can head to Uptown Aces Casino and enjoy high-class online casino gaming however you want it – download, Instant Play, or mobile. You’ll even find many progressive jackpot games, so you can become a millionaire with a single spin. The one big miss on the gaming front is that there are no Live Dealer games.
There are tons of promotions for new players and old players alike. However, clearing bonuses will be a tad difficult, because: wagering requirements are relatively high, bet size when a bonus is active is small, and many games do not count towards meeting play-through requirement.
There are convenient options for making deposits and withdrawals. However, withdrawals are limited to $5,000 per week meaning withdrawing a large balance will be frustratingly long. And the payment will not come fast as there is a relatively long withdrawal processing time. But if you need help, you’ll find the support service very available and responsive.
To the question of whether Uptown Aces Casino is legit, the answer is a definite yes. To the question of whether we’ll play in Uptown Aces Casino, the answer is “there is really no serious reason not to”.
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Pros
- Accepts membership of players in the United States
- Employs 128 bit SSL encryption, so it can be trusted to keep users’ data safe
- Powered by the excellent RTG software, guaranteeing that games feature respectable quality
- Online games can be accessed via download, and directly online with web browsers
- Mobile gaming is supported
- Offers about 200 games that include titles from every category including Slots, table games, video pokers, and specialty games
- Provides the full range of RTG progressive jackpot games which include popular like Aztec Millions, and Jackpot Pinatas
- Offers attractive welcome bonuses (7-tier slot welcome bonus – up to $8,888 plus 350 free spins; 2-tier casino games bonus – up to $1,500)
- Also offers a “Low Play-through Welcome bonus” which is 100% match up to $100
- Offers a lot of other bonuses which include match bonuses, cash backs, comp points, and more
- Provides a support service that is available round the clock and very responsive
Cons
- Its gaming license from the Curacao Gambling Commission is not very inspiring
- Players can enjoy only RTG features, as no other game software is used
- Games collection (about 200) is smaller than you’ll find in many other online casinos
- Does not offer Live Dealer games
- It’ll be relatively difficult to clear the Slot and Casino games welcome bonuses because they are subject to a relatively high wagering requirement (30 x deposit + bonus amount)
- Many of the casino games do not count towards meeting play-through requirement
- Maximum bet size when a bonus is active must not exceed $10
- Payout is not fast because its withdrawal processing time of 48 – 72 hours is relatively long
- Withdrawing large balances will take long because the maximum withdrawal amount is a low $5,000 per week
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