Yes, Luxury Casino is legit. We said Luxury Casino is not a scam because we have witnessed its payment to winners without a problem. It is regulated and managed by a popular and reputable gambling company.
But does Luxury Casino cheat it players? It is worth playing at? Continue reading to learn more.
Luxury Casino says it is “a place where your gaming experience is [its] priority”. It adds that it “will rather be anything but ordinary”; that “for it, luxury is not optional but essential to all its players” and for that reason, it “offers the best services possible”.
The big question is whether these are just clever advert blurbs, or whether Luxury Casino actually provides the best kind of excellent online casino gaming experience that luxurious will describe. That is, does it have the quality of games that’ll deliver an amazing experience; and the variety of games to cater to every playing preference? Is it a rewarding casino with a long line of exciting promotions? Does it offer quality service (such as easy and fast deposits and payouts, effective customer service, etc)? In the first place, is it legit? That is; is Luxury Casino a fair online casino where all players can have winnings; and does it actually pay its winners?
This review will examine Luxury Casino in order to provide the information that will help you answer these questions and more. The review is structured as follows:
- Casino Background – About Luxury Casino, Is it legit, Is it safe, etc
- Casino Games – Software provider, Game selection, etc
- Promotions – Bonus (welcome bonus, etc), bonus conditions (wagering requirement, games contribution to play-through, etc)
- Banking – Deposits (process, deposit options, deposit limits, processing time, fees), withdrawals (process, payment options, cash-out limits, payout speed, etc)
- Customer Support service – support options, response time, etc
Luxury Casino review at a glance
|Operator||Casino Rewards Group|
|License||Malta Gaming Authority; UK Gambling Commission; and Kahnawake Gambling Commission|
|Safety||Employs 128 bit SSL encryption technology|
|Casino Versions||Download; Instant-Play; and Mobile casino|
|Games||Over 550 online games (including slots, table games, video pokers, variety games, and even Live dealer games)|
|Progressive Jackpots||About 16 Microgaming progressives (including Mega Moolah)|
|Welcome bonus:||Up to €1,000|
|VIP Program||Yes – Casino Rewards Loyalty Program|
|Wagering Requirement||200 times play-through of first and second deposit bonuses; and 30 times play-through of other deposit bonuses|
|Banking Options||Numerous (including credit/ debit cards, prepaid vouchers, e-wallets and bank transfer services)|
|Banking Limits||Deposit: Min – €10 Withdrawal: Min – €50; Max – €4,000 per week|
|Customer Support||Live Chat – Instant Feedback Email (firstname.lastname@example.org) – within 24 hours|
The natural starting place of this Luxury Casino review is the casino’s background. Then the discussion veers into answering whether Luxury Casino is legit and safe.
About Luxury Casino
Luxury Casino was launched in 2011. This means that as of writing it is clocking almost a decade in the industry. It is part of the Casino Rewards Group. This means that Luxury Casino is in association with some of the top online casinos in the business. This is because the Casino Rewards Group operates other top casinos like Blackjack Ballroom Casino, Captain Cooks Casino, Virtual City Casino, Yukon Gold Casino, Villento Casino, and more.
Luxury Casino comes with a name announcing “luxury” and a logo that even features a diamond, so what the casino promises is clear. It comes with a luxurious theme promising to deliver the best possible gaming experience.
To give you a taste of the promised luxury, Luxury Casino comes with a clean website and simple website. The silver and black colour scheme of the website is uniquely attractive, but it is not only highly attractive, it is also highly functional.
Is Luxury Casino legit?
There are many scam artists in cyberspace even in the casino circles. Thus, before using any online casino, it is wise to first determine that it is legit. Thus, the big question is whether Luxury Casino is legit. The straight answer is “yes”. Luxury Casino is very legit.
The first testament to the legitimacy of Luxury Casino is its association with the Casino Rewards Group, and its operating record of almost 10 years. The Casino Rewards Group is a reliable casino operator and it has a lot of legit online casinos under its umbrella. It is very likely that the reliable Group will back a scam online casino. Also, it is very unlikely that Luxury Casino will be the odd one when all its sister sites are all legit.
However, there are many other reasons that establish the legitimacy of Luxury Casino. These include:
- Certification – Luxury Casino has eCOGRA’s Safe and Fair Seal. eCOGRA (eCommerce Online Gaming Regulation and Assurance) is a leading independent and internationally accredited testing agency which specializes in the certification of online gaming software and systems. If an online casino has its highly reputable audit seal, it means: that the casino’s games are fair, that the casino functions honestly and behaves responsibly, and that players are protected and monetary deposits are safe. Monetary deposits being safe mean that the casino will not disappear with money that you put into your casino account. Games being fair mean that everyone that plays in the casino has a chance of having won. The casino functioning honestly and responsibly means that it will pay winners. In simple-speak, all of these means that it is a legit casino. With the rigorous testing that eCOGRA does in auditing casinos, it is highly unlikely that it will certify a scam online casino. Thus, the eCOGRA seal confers on Luxury Casino the legit status.
- Licensing – Luxury Casino is licensed by the UK Gambling Commission, the Malta Gaming Authority and the Kahnawake Gambling Commission. These are some of the most reputable casino regulators in the business. These Commissions have stringent rules that casinos must meet to be licensed; and afterwards, they virtually police the casinos’ operation. Such oversight is good from a player’s perspective because it will stop a casino from running wild. These commissions have been known to sanction certain casinos whose operation became questionable, also forcing such casinos to pay/ refund players. With Luxury Casino having gaming licenses from such reputable casino regulators, there is no doubt that it is a legit online casino.
- Payouts – Luxury Casino pays. To players, the ultimate sign of a legit online casino is payment. Having winnings in an online casino may not be easy; but if one does have winnings and request payment, he/ she should get paid. To tell you that it pays, Luxury Casino features a “winners list” in its website. You’ll see winners in the casino from 2010 till date (a 10 year period). It shows the winners initials, game played, the amount won, and the date. You’ll see that Luxury Casino creates winners every day. For those of you that are not too trusting, you’ll also find Luxury Casino winners in independent platforms online, with many of them also showing payment proofs.
In addition to the backing of the reliable Casino Rewards Group and the casino’s nigh ten years operating record, it is certified “safe and fair” by eCOGRA, it is regulated by some of the most reputable casino regulators (like the MGA, the UKGC and the KGC), and it has a rich record of paying winners. QED. Luxury Casino is legit.
Is Luxury Casino safe?
A legit casino will not rip you off, but if it is not safe, the sensitive data that you share with it will leak out to online fraudsters, leaving you exposed to being scammed. Thus, the ideal online casino should be legit and safe.
Luxury Casino is definitely a safe online casino. It uses the industry-standard technical data security measure – 128 bit SSL (Secure Socket Layer) encryption. The technology allows for safe transmission of data between the players’ device and the casino’s servers. Also, it employs bank-grade encryption which ensures that data cannot be read even if somehow it is captured.
With SSL technology employed you can confidently share required data with Luxury Casino knowing that your sensitive information will not be compromised.
Who can play in Luxury Casino?
With Luxury Casino coming out as a legit and safe online casino, and with it promising a luxurious gaming experience, everyone will want to jump in and have a taste of the luxury. However, the casino has country restrictions. That is, it does not accept players from everywhere.
Unlike other online casinos, Luxury Casino does not list its restricted countries, so it makes it clear that there are country restrictions, it’s difficult to know straight-away which particular countries are not accepted. You’ll have to try signing up to know if players from your region are welcomed.
However, we found that the United States is among the restricted countries; so unfortunately all casino players from the “US of A” cannot enjoy the luxurious experience that the casino promises.
Rating of Luxury Casino Background Info
We rate this background of Luxury Casino 4.5/ 5.0.
Backed by the 100% legal, reliable, and very legit Casino Rewards Group, Luxury Casino scores maximum points for its operator. It also scores maximum points for its website, which is a perfect blend of attractive design, simplicity, and functionality. It also scores maximum points for its legality; first it is licensed and regulated by some of the most reputable casino licensing jurisdictions, secondly, it is eCOGRA certified. Lastly, the casino pays, and there are real winners and real payouts (payment proofs) to that effect. Luxury Casino did not score a perfect rating only because it does not accept players from the US.
Among the reasons Luxury Casino gives for being the best place to play at is that it offers state-of-the-art games featuring graphics and more. This part of the review tests that claim. We’ll look at the software provider, the game selection, and more.
Luxury Casino is powered by Microgaming. This should tell you that as claimed the casino does offer state-of-the-art games with the finest graphics and other top-quality effects.
Microgaming is the first game studio that will come to many players mind in any discussion of top casino games developers. The game studio created the first online gaming software back in the days; and it has consistently evolved, leveraging on advancing technology to create games with razor-sharp graphics, immersive sound effects, engaging themes, smooth game-play, and more.
So Microgaming possess online casino games with some of the finest quality features. Powered by Microgaming, Luxury Casino gives all of these – online casino games with some of the finest quality features. The casino really offers a luxurious gaming experience.
However, Luxury Casino takes that hit which every online casino powered by only one software provider takes. It does not provide a variety of software experience. That is, while it gives you the first-class features and tweaks of Microgaming, you cannot have something different. Players who hold that “variety (of gaming software) is the spice of (gaming) life” will want to enjoy the exciting tweaks of other gaming software.
It will be a biggie that Luxury Casino does not give this variety. However, if you’re one who is content with the first-class service of one gaming software, there may be no better software you’ll want powering your online casino than Microgaming.
Luxury Casino offers a download Casino, Instant Play, and a mobile casino. The first two are the popular modes of play for casino games. Download casino means that you’ll download the casino software to your device. This gives you the full feature (all games) of the casino, but you can play games only from the device where the casino software is installed.
The Instant Play casino provides more gaming flexibility, as it requires no download of casino software. You can play games from any device; you only need to fire up the casino using a web browser on the device and you can play games directly online. One limitation is that you won’t have access to the entire casino games.
An element of luxurious service is choice. By giving players the download and Instant Play modes of play, Luxury Casino give players choice. You choose what best suit you for a truly luxurious experience.
The mobile gaming that Luxury Casino supports is the ultimate in gaming flexibility. The casino works well on iOS, and Android devices; and you can also use it on Blackberry and Windows phone. It means that to play online casino games, you don’t need to be at home (before your PCs). Anywhere you smartphones and tablets can go; anywhere you can bring out and operate these devices, you can have a taste of luxurious gaming.
Yes, so for those with water-resistant smartphones, even while under the waters of a pool, you can fire up Luxury Casino and enjoy the luxurious pleasures that it offers. However, the mobile casino features only about a quarter of the total games that the casino has.
Luxury Casino provides over 550 online casino games. This is not the highest we’ve seen in the industry, but it means that Luxury Casino is well stocked. However, when using the mobile casino, you’ll have just over 150 online games available.
In terms of game variety, Luxury Casino covers the length and breadth of online casino games. So whatever your gaming preference, you won’t find the casino lacking. Name your choice game; and it has it! This is really luxury at its finest. Whether you like spinning the reels, you like a seat at the tables, you like a hybrid of the reels and tables, or you like the casino misfits, you’ll find your place in Luxury Casino. It even provides the revolutionary live dealer games which gives the “real” casino experience.
Luxury Casino is almost slot-centric. With so many virtual slot machines, the section may even be overwhelming at first. You’ll find everything from the traditional 3 reel-based slots, to the 5 reel slots, and arcade-style slots.
One appeal of slots is their theming which allow players irrespective of their taste to relate with them. Luxury Casino slot games come in so many themes that no matter who you are it is certain you’ll find slot titles inspired by what you like. Slot themes range from ancient to futuristic, from jungle to horticultural, from treasure-seeking adventure to exotic destinations, from historical to mythological, to passion to horror, from crime to the secret service, and more.
Some are culled from blockbuster TV series and movies. Some of the famous slot titles you’ll find in the casino are: Immortal Romance, Alaskan Fishing, Agent Jane Blonde, Thunderstruck II, Avalon, Break da Bank, Lucky Leprechaun, Bridesmaids, Kitty Cabana, Hot as Hades, Win Sum Dim Sum, Forbidden Thrones, Terminator II, Tomb Raider, Game of Thrones, Hell Boy, and more.
Luxury Casino is one online casino that has a respectable collection of table games. We can say that many online casinos with a strong slot offering throw in a few table games almost as an after-thought. But that is not the case with Luxury casino. You’ll find a relatively strong collection of the casino classics.
Fans of Blackjack will find some of the best versions of the famous game of 21. Luxury Casino features Classic Blackjack Gold, Vegas Downtown Blackjack, Atlantic City Blackjack, Pontoon Gold, and many more. If you are a sucker for the cards, there are a few Baccarats, and many Poker variants (which include Caribbean Draw Poker, Texas Hold’em Bonus Poker Gold, Triple Action Hold’em Bonus Poker Gold, and more).
If you don’t like the cards, you’ll also find classic dice games and the Roulette wheel. For the latter, Luxury Casino provides the American, French, and European versions, and many others.
Luxury Casino has one of the biggest collections of video pokers in the industry. Video Pokers combine elements of video slots and poker to give high-level thrills that the individual base games cannot give. Luxury Casino’s strong video poker collection is because of its being powered by Microgaming who is the largest developer of video pokers.
So if you are a video poker fan, there may be no better place to be. The Video Poker titles you’ll find in the casino include: Jack or Better, Deuces Wild, Jackpot Deuces, Aces and Faces Poker, Aces and Faces Power Poker, Aces and Eights, Bonus Deuces Wild, Double Double Bonus Poker, Tens or Better, and more. Some of the games are available in multi-hand denominations.
Luxury Casino also has a number of options in its various games category. These are casino misfits that do not make it into any of the regular casino games category. However, these actually deserve a category of their own, as they are super thrilling games featuring fast-paced gaming and instant gratification. Included in this section is numerous Scratch cards, like Cashapillar, Whack a Jackpot, Bowled Over, 7-Up, and more.
Live Dealer Games
Luxury Casino has moved with the times, and currently provides a number of Live Dealer games. These include Live Blackjack, Live French and American Roulette, Live Dream Catcher, and more.
The Live Dealer games give the “real” casino gaming experience. This is because it combines the virtual experience with the real experience of being live in a brick and mortar casino. The games are operated by human dealers stationed in real brick and mortar floors; while video technology carries the live-action to players (with an interface that allows them to join).
Thus, you get the social interaction you’ll get in a brick and mortar casino. When playing online casino games, the closest you can get to stepping into a brick and mortar casino is with the Live Dealer games. That said; having these games available in Luxury Casino is a big plus.
Progressive Jackpot Games
Luxury Casino offers some of the biggest and most popular progressive jackpot games in the industry. As such, it says that becoming a Millionaire has never been easier than at Luxury Casino.
Progressive Jackpot games deserve a separate discussion because these are games that can instantly change players’ fortunes. The jackpot amount increases with every wager on the game. Because the game is featured in a network of casinos, the jackpot generously receives contributions, causing them to grow to insane amounts.
The industry’s biggest progressive jackpot is Mega Moolah. This Progressive is called the millionaire maker because it starts growing from to €1 million every time it is won, ensuring that it makes every winner of its mega jackpot a millionaire.
Also, it grows to insane amounts that it has the Guinness World record for the highest payout for an online slot machine. As of writing, the Mega Moolah jackpot was €12,429,700.
While Mega Moolah headline the progressive jackpot games in Luxury Casino, it has other top progressives. Some of these games (and the jackpot size as at writing) are: Royale Roulette (€361,336.64), Triple Sevens (€124,781.17), King Cashalot (€996,446.25), Caribbean Draw Poker (€302,007), Poker Ride (€246.802.18), Progressive Cyberstud (€235,090.50), Fruit Fiesta (€20,386.96), Jackpot Deuces (€17,560.60), Cash Splash (€16,224.43), Tunzamunni (€15,710.34), SupaJax (€49,913.75), LotsAloot (€52,208.31), Treasure Nile (€42,243.59), and more.
Rating of Luxury Casino Game Offering
We rate the “game offering” of Luxury Casino 4.5/ 5.0.
Powered by Microgaming, the casino gives the highest quality there is; and it gives gaming flexibility via download, no-download instant-play, and a mobile casino. With over 550 game titles covering every casino game genre, there are more than enough games for everyone.
There are live dealer games to catch experience of being in a real brick and mortar casino; and there are tons of huge progressives to chase the mind-blowing treasures. In fact, Luxury Casino would’ve (and should’ve) had a perfect rating in this section. But we just had to duck it some points, because while it gives the only Microgaming, we like having a variety of gaming software to explore in an online casino.
Among the reasons Luxury Casino gives for being the best place to play at is that it gives exciting promotions. This part of the review tests that claim.
Upon getting to the promotions page of Luxury Casino, only a welcome bonus was present. The only other offer we found was the loyalty program which rewards players for loyally remaining active in the casino.
The welcome bonus is a casino’s gift to new players for them to enjoy free gaming. So players tend to gravitate to online casinos with relatively large welcome bonuses. Luxury Casino read that script, as its welcome offer is relatively large.
The welcome bonus is up to €1000 on the first 5 deposits. It rewards you not once, but 5 times over, as follows:
|First||100% match bonus||Up to €150|
|Second||50% match bonus||Up to €200|
|Third||25% match bonus||Up to €300|
|Fourth||50% match bonus||Up to €200|
|Fifth||100% match bonus||Up to €150|
Luxury Casino says it gives such a handsome welcome bonus because it doesn’t think luxury should cost the world. There’s no doubt that getting €1,000 as free money is fantastic. However, three of the five deposit bonuses that make up the welcome bonus have low match percentages, which means that you’ll need much more than €1,000 to claim the full bonus.
|Deposit Bonus||Match %||Max Bonus Amount||Required Deposit|
€2,300 is needed if you’re to claim the full €1,000 welcome bonus. This will not please players who’ll want a big bang for their buck. One reason for staggering welcome bonuses is so that the players will not have to make a large single deposit to claim the bonus.
However, because of the very low match percentage of the third deposit bonus (and its high max bonus amount), the required deposit for claiming the full bonus is relatively large (that is, €1,200). Thus, the benefit of staggering the bonus is somewhat defeated, because not very many players will be willing or able to make a single deposit of €1,200.
All players of Luxury Casino are automatically entered into the Casino Rewards program. It is a 6-level program that rewards players for their loyalty every time they play. Players earn loyalty point as they play. So the more you play, the more points you earn for climbing up the levels of the Program for more amazing benefits.
The benefits available include: bigger bonuses, more promotions, priority support, birthday gifts, exclusive games, personal VIP hosts, more entries into the “Time Of Your Life” Sweepstakes and VIP Lucky Jackpot, and much more.
The Casino Rewards Program is one of the most popular loyalty programs in the casino industry, mainly because all casinos of the Casino Rewards Group participate in it. That is, earning points is not limited to Luxury Casino alone; you can play in any casino of the Group, and you’ll earn your loyalty points. Loyalty points also convert to casino credits (at a rate of 100 points = €1). You can redeem points once you’ve accumulated 1,000.
Casinos like advertising bonuses as “free” money; but they are not altogether “free” as conditions are always attached. Some noteworthy bonus conditions are: bonus wagering requirement, games contribution to play-through, etc
Bonus Wagering Requirement
In its “General Promotion Terms and Condition” Luxury Casino says that “in the interest of avoiding any confusion related to promotions and any winnings transferred to the casino account balance, the Player agrees to commit to the following wagering requirements. These include: … (ii) The first deposit bonus and second deposit bonus are subject to 200 times play-through before your bonus balance may be withdrawn (iii) Subsequent bonus amounts credited to a player’s bonus account (after the third deposit) will be subject to 30 times play-through before they may be cashed in …”
For all those that claim casino bonuses, the wagering requirement is simply the amount that must be wagered before they’ll be cleared for withdrawals. Thus, players will want this as low as possible. Unfortunately, from the “Terms” above, Luxury Casino starts with a sky-high wagering requirement, as its first and second deposit bonuses are subject to a 200x play-through.
Thus, if you claim the full €150 of the first deposit bonus before you can make any withdrawal, you must have wagered €30,000. This is crazily high, meaning clearing the first two deposit bonuses will be take some work. However, from the third deposit, clearing bonuses becomes sweet, because the wagering requirement is only a 30x play-through of the bonus amount. Thus, if a €150 bonus is claimed anytime from the third deposit, before you can make withdrawals, you must have wagered only €4,500.
Games Contribution to Play-through
Casino games contribute a different percentage of the play-through (up to 100%) towards the required play-through. The percentage contribution of Luxury Casino games to wagering is as follows:
|Regular Online Casino Games|
|100%||Slots and Parlor Games|
|50%||Table Poker, Casino War, and Sic Bo|
|10%||All Blackjacks except Classic Blackjack, Craps, and Baccarat|
|2%||All Video Pokers except All Aces Video Poker, Caribbean Draw Poker, Texas Hold’em Bonus Poker Gold, Triple Action Hold’em Bonus Poker Gold, Classic Blackjack, and all Roulette|
|0%||Aces Video Poker|
|Live Casino Games|
|100%||Deal or No Deal Live and Lightning Dice|
|10%||Live Baccarat, Top-Card, and all Live Blackjack|
|2%||Super Sic Bo, Live Auto Roulette, Live French and American roulette, Live Caribbean Stud Poker, Live Casino Hold’em, Live Three Card Poker, Live Dream Catcher wheel, 2 Hand Casino Holdem, and Side Bet City|
Know that the higher the games contribute to play-through, the faster you’ll clear the bonus. Consider the full first deposit bonus of €150; it was said that clearing it will require wagering €30,000. However, that is only when playing games that contribute 100% to wagering. If you play games that contribute only 50% to wagering, clearing the €150 first deposit bonus will require wagering €60,000.
Thus, in Luxury Casino, you’ll meet play-through requirement fastest by playing Slots, Parlor games, Deal or No Deal Live, and Lightning Dice Live.
However, while the other games do not contribute maximally to wagering, their percentage contribution is better in Luxury than you’ll find in many other online casinos. For example, in Luxury Casino, Table Poker and Sic Bo contribute 50% to wagering, but in many other houses these contribute 8% and 0% respectively.
Also, the Live Dealer games of Luxury Casino contribute 2 – 100% to wagering, but in many other casinos, live games do not contribute to bonus play-through. That said; Luxury Casino makes a fine online casino to play with bonuses, because you even playing your favourite games, you’ll meet play-through requirement relatively faster.
Rating of Luxury Casino Promotions
We can only rate the promotions of Luxury Casino 3.5/ 5.0.
Yes, it has a relatively large welcome bonus that is up to €1,000. However, because of low match percentages of the bonus, you won’t get a big bang for your buck; claiming the full bonus will require deposits of €2,300 (including a high third deposit of €1,200). Also, Luxury says its relatively large welcome bonus “is to give you a taste of what [it has] in store for you”. However, there was no other bonus offers. Nothing, but the Casino Rewards loyalty program! The wagering requirement is relatively low (after that of the first and second deposit bonuses) and games have a relatively high contribution to wagering, so it comes out as a fine place to play with bonuses.
Among the reasons Luxury Casino gives for being the best place to play at is that it gives quality services, which includes easy and fast deposits and cash-outs. This part of the review tests that claim.
You’ll have to put real money into your casino account if you are to play casino games for the chance to win real money.
Thankfully, the process is fairly simple. Click on the “bank” button on the casino software interface to get to the casino ATM. The deposit page is what you’ll see. To choose a deposit option, click on the arrow button next to the deposit method of choice. Lastly, choose the amount to be deposited.
There are so many deposit options that no matter your location and no matter your payment preference, you are sure to find more than enough options for conveniently loading your account.
The deposit options you’ll find featured are ClickandBuy, Mastercard, Visa, EcoPayz, Kalibra Card, Qiwi, Maestro, PaySafe Card, Visa Electron, EntroPay, Postepay, InstaDebit, PayPal, POLi, Skrill (Moneybookers), Neteller, iDEAL, EPS, Euteller, Neosurf, EZIPay, GiroPay, Nordea, Multiblanco, eKonto, Moneta, Ukash, Abaqoos, Przelewy24, Swedbank, Sofortuberwaisang, Trustly, eChecks, and Direct Bank Transfer.
While this is definitely one of the longest lists of deposit options you’ll find on the industry, we didn’t like that crypto options are not featured. This is because cryptocurrencies, especially bitcoin, have become one of the fastest options for online payments.
The minimum amount that you can deposit is only €10. Relative to other casinos, this is a very low amount. Players always want the minimum deposit amount to be as low as possible so that even those with low budgets can meet the deposit threshold, fund their account, and enjoy casino games. That said; with its low €10 minimum deposit amount, Luxury Casino comes out well.
Deposit Processing Time
Just as you’ll expect any luxurious service to be, the deposit processing time of Luxury Casino is fast. Deposits are processed promptly, so the deposited funds will appear in players’ accounts almost immediately after the transaction. Thus, players who make deposits will not have to wait before the funds are made available for playing with.
If you play casino games and have winnings, if you are in a legit casino, you should be able to withdraw these from your casino account into your bank account.
The legit casino should not only feature withdrawals, but should have a stress-free withdrawal process. With Luxury Casino promising an all-round luxurious experience, we’ll expect nothing but an easy withdrawal process. Thankfully, it gives that.
On the software interface, simply click on the “bank” button to go to the banking page. Then click the “withdrawal” tab; choose your preferred option; enter the amount you want to withdraw; and click the “Next” button.
Luxury Casino also has more withdrawal options than you’ll find in most online casinos. The range of withdrawal method you can find is: ClickandBuy, Mastercard, Visa, EcoPayz, Kalibra Card, Qiwi, Maestro, PaySafe Card, Visa Electron, Entropay, Postepay, InstaDebit, PayPal, Skrill (Moneybookers), Neteller, EZIPay, eChecks, and Direct Bank Transfer.
With these options, you’ll definitely find a means to conveniently get your money out. However, the cryptocurrencies are also missing; and for this, we ducks the casino some points in our rating of its banking section
The minimum amount you can take out of Luxury Casino is only €50. This is a relatively low amount. Players always want minimum withdrawal threshold to be as low as possible. With this low amount, you’ll not have to stay too long building a large balance of winnings before you can withdraw. However, if you want your money via DBT (Direct Bank Transfer), the minimum amount that you can withdraw is €300.
At the other end, the maximum amount that you can take out of the casino (at once) is €4,000 per week. This is so-so. Players always want maximum withdrawal amount to be as high as possible. In Luxury Casino, no matter your balance, you can only get €4,000 per week. So if you have a really large balance, it’ll take several weeks to get all your money.
However, while this €4,000 per week offer of Luxury Casino is not the high balance that players will want, know that it is higher than what many other casinos offer. There are many houses that cap withdrawals at €2,000 and €2,500 per week.
Thankfully, there are no fees associated with withdrawing. It is only when you are cashing out via Direct Bank Transfer that there are fees. If your DBT cash-out amount is €3,000 or lower, the applicable fee is €35; but if the amount is above €3,000, the applicable fee is €70.
After cashing out, you’ll not want it to take forever before the money hits your account. Thus, while legit casinos feature payouts, ideal legit casinos feature fast payouts.
A luxury service will be fast. However, we can’t rate Luxury Casino as having fast payouts. This is because as part of the Casino Rewards Group, it has a policy of holding withdrawals pending. To an FAQ question about how long it’ll take to receive a withdrawal, Luxury Casino answers as follows: “Withdrawn funds will be held in pending for 2 working days, during which time you may reverse the withdrawal in order to continue playing”.
Holding withdrawn funds pending for 2 working days means that you must wait for two full days before your withdrawal starts its journey from the casino to you. When the withdrawn funds are released and issued out, it’ll take the following days to be received:
|e-Wallets||1 to 3 working days|
|Cards (Visa, Mastercard, Maestro, etc)||3 working days|
|eCheck||2 to 3 working days|
|Direct Bank Transfer||6 to 10 working days|
Note: However, if it is a first-time cash-out, there will be additional verification which may take 5 – 7 working days.
The policy of holding withdrawals pending is a two-edged sword. One edge tears into payout speed causing players’ payment to be considerately delayed (at least by the two working days that the funds are held pending). The other edge can tear into the withdrawn funds; changing withdrawn funds from players’ money that should have dropped into the players’ bank accounts to the casino’s money that the casino gets to keep.
This is because withdrawals are held pending so that players can reverse the withdrawal and have the funds available for playing, but such funds used for playing are more likely to be lost to the casino.
So where a player reverses his/ her withdrawals and loses the funds while playing, money that should have dropped into his/ her account has simply become the casino’s money. This predatory attribute of this policy is on the reason why it is infamous.
Rating of Luxury Casino Banking
We can only rate the banking service of Luxury Casino 4.0/ 5.0.
The deposit process and the withdrawal process of Luxury Casino are simple, and they are powered by a lot of options. However, we duck some points here because neither bitcoin nor any of its crypto cousins is featured. Deposit and withdrawal limits are fine. With only €10 you can fund your account; and with only €50, you can request payment.
However, we duck the casino some point here because the maximum withdrawal limit (€1,000) is a tad low; meaning it’ll take some while to completely withdraw a large balance. The casino saw more points ducked in the payout section. Its policy of holding withdrawals pending for 2 working days has the undesirable twin effect of slowing payouts, and making it possible for withdrawn funds to go into the casino’s pocket (instead of going into the player’s pocket).
Customer Support Service
Players in an online casino will often find themselves needing assistance. This could be needing answers to questions, or need some issues resolved. Thus, the ideal online casino should have an effective customer support service.
The luxurious service that Luxury Casino promises includes an effective customer service. This begins with self-help articles on its website. The most important of these is its FAQ page. The page arranges support articles into the following topics: Getting Started, Loin and Registration, Banking, Loyalty Programs, Casino Games, and Other Questions. Thus, it touches virtually everything. However, we found it not very detailed; as only a few questions are answered in each section.
Thus, you may have to still contact the casino for help. For that, Luxury Casino provides email help and Live Chat help. The email to send your submissions is: email@example.com. For the Live Chat, you’ll find a link in the “support” page of the website.
The support service is round the clock. So it doesn’t matter what time or what day you need help, if you use the Live Chat you’ll find an agent online. Connection to an agent is also swift. Unlike many online services that’ll have you in a queue for a long period, in Luxury Casino, you’ll get connected around one minute.
When using the email service, you’ll also find that response time is fast. Luxury Casino advertises a response of 24 hours. However, many times, it beats this by miles; as many persons receive response to email submissions in minutes. We can also say that the response gotten is usually helpful.
Luxury Casino says it will rather be anything but ordinary. It definitely is no ordinary online casino. It promises a luxurious gaming experience; and it delivers that on many fronts. The casino software is faultless; delivering first-grade quality. The number and variety of games mean there is enough for everyone; and this is backed by the flexibility of in-browser play and mobile gaming.
You get a fantastic welcome bonus with which to taste the luxurious game offering (but bonuses are lacking afterwards); and clearing bonuses will be easy because wagering requirement is low (but only from the third welcome bonus).
The casino luxurious services include easy deposit and withdrawal processes powered by numerous payment options. The only issue here will be the maximum withdrawal option that is a tad high, the policy of holding withdrawals pending which delays payment.
Overall, Luxury Casino is a fine online casino that is worth trying. Certified fair, and fully licensed and regulated, there is no question of whether players can have winnings or whether players who request payment will be paid.
- Operated by the vastly experienced and reliable Casino Rewards Group
- A legit online casino that is licensed by the KGC, the UKGA, and the MGA
- Certified fair by eCOGRA
- A safe online casino that employs 128 bit SSL technology
- Powered by Microgaming guaranteeing that it provides the highest quality experience
- Provides download and Instant Play modes of play; and is mobile-friendly
- Offers over 550 online casino games, covering every gaming preference – slots, table games, video pokers, and variety games
- Live Dealer games are provided
- Provides over a dozen progressive jackpot games including Mega Moolah
- Offers an attractive welcome bonus that rewards you after each of the first five deposits (total bonuses up to €1,000)
- Members are automatically entered into the popular and richly rewarding Casino Rewards loyalty program
- The bonus wagering requirement is 30 times play-through of the bonus, which is relatively low (albeit from the third deposit bonus)
- Offers easy deposit and withdrawal processes powered by a wide range of options
- Minimum banking options are relatively low – minimum deposit limit is only €10, while minimum withdrawal option is only €50
- Provides 24/ 7 customer support via Live Chat and email (firstname.lastname@example.org)
- Does not accept US players
- Lacking reload bonuses
- Wagering requirement of the first and second deposit bonuses is sky-high (200 times play-through of the bonus amount)
- Games have a relatively high contribution to bonus play-through
- Does not support bitcoin or any other cryptocurrency for payments
- Maximum withdrawal option (€4,000) is not low enough, meaning it’ll take a while to withdraw a large balance
- Holds withdrawn funds pending for 2 working days so the payout is not super-fast