Other Bonuses<\/strong><\/p>\n\n\n\nA really rewarding online casino will have bonuses not just for it new members. However, while Casino Classic is big on the new members\u2019 bonus, it isn\u2019t big on bonuses for other players. This is because its promotions page was lacking the many other bonuses we usually find in other online casinos. As of writing this review, the promotions page of Casino Classic featured only the welcome bonus. There was nothing like daily and weekly match bonuses, cash-back bonuses, tournaments, etc.<\/p>\n\n\n\n
Given that these other bonuses are regular features of bonus generous online casinos, it is safe to say that Casino Classic is not a bonus-generous online casino.<\/p>\n\n\n\n
Loyalty Program<\/strong><\/p>\n\n\n\nApart from the welcome bonus, if you are particular about casino bonuses, the only other reason you\u2019ll have to be in Casino Classic is that it has a highly regarded loyalty program. Every player in Casino Classic is automatically enrolled into the Casino Rewards Loyalty program. Like all loyalty programs, you earn loyalty points as you play games in the casino. However, one good thing about the program is that it is networked. That is, all casinos of the Casino Rewards Group participate in the program. Thus, no matter the casino of the Group you play in, your loyalty points accumulate.<\/p>\n\n\n\n
There are 6 status levels in the loyalty points. Each higher-level needs requires more points, so you climb up the levels by playing more. Climbing up the levels will be worthwhile because each level offers a new set of benefits; which includes exclusive games, bigger bonuses, more promotions, priority support, birthday gifts, personal VIP hosts, more entries into the Time Of Your Life Sweepstakes, VIP Lucky Jackpot, etc.<\/p>\n\n\n\n
Interestingly, the VIP loyalty points can be redeemed for cash bonus. The minimum that can be redeemed is 1,000 points (\u20ac10.00). To redeem your points, simply log into Casino Rewards; find and click the \u201credeem\u201d button; click confirm in the dialogue box that appears; and the cash bonus will be in your account in 5 minutes.<\/p>\n\n\n\n
Bonus Conditions<\/strong><\/p>\n\n\n\nCasino bonuses come with conditions. So that a casino bonus will not leave you with a pain in the neck, before claiming a casino bonus it is important to consider the conditions that are attached. Some bonus conditions worth taking note of are bonus wagering requirement, games contribution to bonus play-through, and maximum bet size when playing with bonuses.<\/p>\n\n\n\n
\nBonus Wagering Requirement<\/em><\/li>\n<\/ul>\n\n\n\nThis is the cross you must bear if you claim a bonus; else you cannot make withdrawals. This cross is the minimum amount that you must wager after claiming any bonus. Everyone will want this as low as possible. However, in Casino Classic, the wagering requirement starts off high in the skies, before it is brought back down to earth. This is because the wagering requirement if the first deposit bonus and the second deposit bonus is 200x bonus amount, while the wagering requirement of subsequent deposit bonuses is 30x bonus amount.<\/p>\n\n\n\nDeposit Bonus<\/strong><\/td>Wagering Requirement<\/strong><\/td><\/tr>First and Second deposit bonuses<\/td> 200x bonus amount<\/td><\/tr> Other deposit bonuses<\/td> 30x bonus amount<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nThat said; with the first deposit bonus (40 chances to be an instant millionaire) credited as a \u20ac10 bonus, before withdrawals will be allowed, you must wager \u20ac2,000. This is calculated: 200 x \u20ac10. Also, if you claim the full second deposit bonus (\u20ac200) before withdrawals will be allowed, you must wager \u20ac40,000. This is calculated: 200 x \u20ac200. No further discussion is needed to see that it bothers on inconsiderate to require wagering a minimum of \u20ac2,000 so as to clear a \u20ac10 bonus and wagering a minimum of \u20ac40,000 so as to clear a \u20ac200 bonus.<\/p>\n\n\n\n
However, from the third deposit onwards, the wagering requirement that applies to any deposit bonus claimed is \u201c30x bonus amount\u201d. So if you claim a \u20ac200 bonus after the third deposit, before withdrawals will be allowed, you must wager \u20ac6,000. This is calculated: 30 x \u20ac200. Note that because the wagering requirement applying to the third deposit bonus is low compared to that of the second deposit bonus; though a \u20ac200 bonus is claimed in each case, only \u20ac6,000 wagers clear the third deposit bonus, while clearing the second deposit bonus had needed a mammoth \u20ac40,000 wager.<\/p>\n\n\n\n
Thus, it can be seen that the applicable wagering requirement welcome bonus has taken some shine off the welcome bonus. Though the \u201c40 chances to become an instant millionaire\u201d and the \u201c100% bonus up to \u20ac200\u201d are attractive; it\u2019ll be relatively difficult to clear the bonus and be permitted to make withdrawals.<\/p>\n\n\n\n
\nGames Contribution to Play-through<\/em><\/li>\n<\/ul>\n\n\n\nWhen playing with bonuses, casino games have different contributions towards meeting wagering requirement. The higher the contributing percentages of the game, the faster the bonus will be cleared.<\/p>\n\n\n\n
Take the example of wagering \u20ac2,000 so as to clear the first deposit bonus worth \u20ac10; that is only possible when playing games that contribute 100% towards wagering. If wagering is on games that contribute 50%, it\u2019ll take \u20ac4,000 to clear the \u20ac10 bonus; also if wagering is on games that contribute only 10%, it\u2019ll take \u20ac20,000 to clear the \u20ac10 bonus.<\/p>\n\n\n\n
The contributing percentages of games in Casino Classic are as follows:<\/p>\n\n\n\nRegular Casino Games<\/strong><\/td><\/tr>Slots and Parlor Games<\/td> 100%<\/td><\/tr> Table Poker, Casino War and Sic Bo<\/td> 50%<\/td><\/tr> All Blackjacks (except Classic Blackjack), Craps and Baccarat<\/td> 10%<\/td><\/tr> All Video Pokers (except All Aces Video Poker), Caribbean Draw Poker, Texas Hold’em Bonus Poker Gold, Triple Action Hold’em Bonus Poker Gold, Classic Blackjack, and all Roulettes<\/td> 2%<\/td><\/tr> All Aces Video Poker<\/td> 0%<\/td><\/tr> Live Casino Games<\/strong><\/td><\/td><\/tr> Deal or No Deal Live, and Lightning Dice<\/td> 100%<\/td><\/tr> Live Baccarat, Top-Card, and all Live Blackjack games<\/td> 10%<\/td><\/tr> Super Sic Bo, Live Auto Roulette, Live French and American Roulette, Live Caribbean Stud Poker, Live Casino Hold\u2019em, Live Three Card Poker, Live Dream Catcher Wheel, 2 Hand Casino Hold\u2019em, and Side Bet City<\/td> 2%<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nThe table above shows that Casino Classic does well in terms of the contribution of its games to meeting wagering requirement. For example, in the regular games category, table pokers and Sic Bo contribute 50% to wagering, where as in many other casinos table pokers contribute less than 10%, while Sic Bo contribute nothing to wagering. Craps and Baccarats contribute 10%, while the live games have different contributing percentages, but in many other casinos, these games contribute nothing to wagering.<\/p>\n\n\n\n
This means that when playing with bonuses in Casino Classic, the games give you a bigger bang for your money. That is, given a particular wagering amount, it\u2019ll be relatively easier to clear bonuses and be allowed to make withdrawals in Casino Classic.<\/p>\n\n\n\n
\nMaximum Bet Amount<\/em><\/li>\n<\/ul>\n\n\n\nCasino Classic advertises that it will confiscate all winnings for irregular play if anyone place \u201csingle bets equal to or in excess of 25% or more of the value of the bonus credited to the account prior to the play-through requirement for that bonus having been met\u201d.<\/p>\n\n\n\n
When playing with bonuses, if large single bets can be placed, players will meet wagering requirement very quick. Thus, the maximum single bet amount that is high is always desired. Thankfully, Casino Classic does well in this regards. A single bet cap of 25% of the bonus amount is high. High rollers will be pleased. Also, the cap is flexible, as the single bet amount that applies will move up and down depending on the deposit amount.<\/p>\n\n\n\n
Casino Classic Banking<\/strong><\/p>\n\n\n\nGood:<\/strong><\/td>Bad<\/strong>:<\/td><\/tr>Supports different currencies, which are GBP, EUR, CAD, and USD<\/td> Crypto options are not available for either deposit or withdrawals<\/td><\/tr> Supports a wide range of deposit and withdrawal options (credit\/ debit cards, e-wallets, prepaid vouchers, and bank transfer options)<\/td> The maximum withdrawal amount is relatively low<\/td><\/tr> Minimum limits are fair \u2013 min deposit amount is only \u20ac10, and min withdrawal amount is only \u20ac50<\/td> Payout is delayed by a \u201cwithdrawal\u201d policy of holding withdrawn funds pending for 2 working days<\/td><\/tr> Deposits are instantly processed<\/td> The \u201cwithdrawal policy\u201d is to allow reversal of withdrawals, and that is predatory because players are more likely to lose such funds back to the casino<\/td><\/tr> Withdrawals are free (except the DBT option that has a \u20ac35 or \u20ac70 fee)<\/td> <\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nThis part of the review looks into whether Casino Classic offers easy and fast pay-in and payouts. We found that Casino Classic ticks a lot of the boxes in this regards. First, you\u2019ll find that it accepts a couple of currencies. These are GBP, EUR, CAD, and USD. During registration, you\u2019ll be required to choose the currency you\u2019ll want to use.<\/p>\n\n\n\n
Deposits \/ Pay-ins<\/strong><\/p>\n\n\n\nYes, with its no-deposit sign up offer; after creating an account, Casino Classic allows you to dive straight into gaming without having to make a deposit. However, to fully use the casino, you\u2019re most definitely going to fund your account.<\/p>\n\n\n\n
You\u2019ll want the deposit process to be easy and fast. Thus, amongst other things, you\u2019ll want a wide range of convenient deposit options, fair deposit limits, and fast processing of deposits.<\/p>\n\n\n\n
\nDeposit Process<\/em><\/li>\n<\/ul>\n\n\n\nIt\u2019s relatively easy to fund your Casino Classic account. To make a deposit, on the casino software interface, click on the \u201cBank\u201d button. The deposit screen will open, where you\u2019ll have to choose your preferred deposit method. You can then choose the amount you wish to deposit.<\/p>\n\n\n\n
\nDeposit Options<\/em><\/li>\n<\/ul>\n\n\n\nCasino Classic supports a wide range of deposit options, which includes all major credit and debit cards, prepaid vouchers, the internet\u2019s most popular e-wallet services, and a variety of bank transfer services. Specifically, deposit options you\u2019ll find are: Visa, MasterCard, EcoPayz, Qiwi, Diners, Kalibra Card, Visa Electron, PaySafeCard, Maestro, Entropay, Postepay, InstaDebit, EPS, GiroPay, Direct Bank Transfer, Przelewy24, Instant Banking, Swedbank, Nordea, Multiblanco, Sofortuberwaisung, eChecks, Neosurf, Ukash, eKonto, iDEAL, POLi, PayPal, Qiwi, Skrill (Moneybookers), and Neteller.<\/p>\n\n\n\n
With these options, it is clear that Casino Classic has an enviable long list of deposit options. Whatever your deposit preference may be, Casino Classic has you covered. However, it is quit disappointing that there is no crypto option in this long list of options.<\/p>\n\n\n\n
\nDeposit Limits<\/em><\/li>\n<\/ul>\n\n\n\nCasino Classic has friendly deposit limits. The minimum amount that can be deposited into a player account is \u20ac10.00. With this low minimum deposit amount, whatever you budget size, you\u2019re more likely to be able to make the required deposit and enjoy casino gaming.<\/p>\n\n\n\n
\nDeposit Processing Speed<\/em><\/li>\n<\/ul>\n\n\n\nCasino Classic processes deposits instantly. Thus, if you pay money into your casino account, the funds will reflect promptly. So if you want to play casino games immediately, you can.<\/p>\n\n\n\n
Withdrawals \/ Payouts<\/strong><\/p>\n\n\n\nOne way we know a legit online casino is withdrawals\/ payouts. Some players will have winnings, and they should be able to request payment and receive the payment. Every casino player definitely hopes to have winnings, so a consideration of the withdrawal process is important. Amongst other things you\u2019ll want a wide range of convenient payment options, fair withdrawal limits, free withdrawals (or reasonable fees) and fast payouts.<\/p>\n\n\n\n
\nPayment Process<\/em><\/li>\n<\/ul>\n\n\n\nIt\u2019s also relatively easy to request payment. Simply the click \u201cBank\u201d button on the casino software interface, then click on the \u201cwithdrawal\u201d tab to open up the withdrawal options available. You can then choose your preferred option; enter the amount you would like to withdraw, and click the “Next” button.<\/p>\n\n\n\n
\nPayment Options<\/em><\/li>\n<\/ul>\n\n\n\nCasino Classic also supports a wide range of withdrawal options. As it\u2019s to be expected, the withdrawal options are fewer than the deposit options. However, credit\/ debit cards, prepaid vouchers, e-wallets, and bank transfer services are all represented; but crypto currencies still lack a representation. Specifically, payment options available are: Ecopayz, Visa, MasterCard, Qiwi, Diners, Kalibra Card, PaySafe Card, Entropay, InstaDebit, Visa Electron, Maestro, Postepay, Direct Bank transfer, eChecks, PayPal, Skrill (Moneybookers), and Neteller.<\/p>\n\n\n\n
\nWithdrawal Limits<\/em><\/li>\n<\/ul>\n\n\n\nIn terms of withdrawal limits, Casino Classic pleases at one front and does not at the other front. The minimum payout amount is \u20ac50 with every payout method except Wire\/ Direct Bank Transfer (DBT) which is \u20ac300. With the minimum withdrawal threshold being the relatively low \u20ac50; it means you will not have to wait long to build a large win amount before you can request payment.<\/p>\n\n\n\n
At the other end of the spectrum, the maximum payout amount is \u20ac4,000 a week. This is not a very high payout amount because it will take a frustratingly long time to completely withdraw any serious win \u2013 you\u2019ll have to withdraw the win \u20ac4,000 at a time.<\/p>\n\n\n\n
\nWithdrawal Fees<\/em><\/li>\n<\/ul>\n\n\n\nEveryone wants free withdrawals; and thankfully, Casino Classic gives free withdrawals. With all its payment options, there are no withdrawal charges; so you\u2019ll get the full amount you withdraw. The only exception is when you withdraw using Direct Bank Transfers (DBT). A \u20ac35 fee applies to DBT payments less than or equal to \u20ac3000; while a \u20ac70 fee applies to DBT payments over \u20ac3000.<\/p>\n\n\n\n
\nPayout Speed<\/em><\/li>\n<\/ul>\n\n\n\nPayout speed is as important as payouts. Even if an online casino is known to pay, players will not want to play in it if the payments take forever to be received. Thus, the ideal legit online casino should have fast payouts. Unfortunately, we cannot say Casino Classic offers fast payouts. This is because like its sister sites, Casino Classic holds withdrawn funds pending for 2 working days. Casino Classic explains that it holds funds pending so that players may reverse their withdrawals to continue playing. After the two working days, the amount withdrawn is processed in the following manner:<\/p>\n\n\n\nPayment Method<\/strong><\/td>Payout Time<\/strong><\/td><\/tr>e-Wallets<\/td> 1 to 3 working days<\/td><\/tr> Credit cards<\/td> 3 working days<\/td><\/tr> Direct Bank Transfer<\/td> 6 to 10 working days<\/td><\/tr> EFT\/ eChecks<\/td> 2 to 3 working days<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nWith withdrawn funds held pending for 2 working days, payouts are significantly delayed. The shortest time a player can get paid is 3 working days (using the eWallet options). The policy of holding withdrawals pending also comes out as predatory. If you reverse funds and use them for playing casino games, losing the money is more likely than having winnings and growing the money. Thus, the policy simply makes it possible for Casino Classic to stretch its hands and claw back some money that players have already \u201cwithdrawn\u201d, ensuring that instead of dropping into players\u2019 bank account, it goes back to the casino.<\/p>\n\n\n\n
Customer Support Service<\/strong><\/p>\n\n\n\nGood<\/strong>:<\/td>Bad<\/strong>:<\/td><\/tr>Multilingual customer support<\/td> The FAQ is not detailed<\/td><\/tr> Provides self-help resource of an FAQ<\/td> Telephone service is not supported<\/td><\/tr> Contact channels provided include email (support@crhelpdesk.com<\/a>) and Live Chat<\/td> <\/td><\/tr> The support service is available 24 hours a day, and 7 days a week<\/td> <\/td><\/tr> Response time is relatively fast (emails: within 24 hours; Live Chat: connection to an agent is instant or in a few minutes)<\/td> <\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nThis part of the review looks into whether Casino Classic provides needed assistance to its players. Know that no matter how well an online casino operates or presents information; players will still have questions, complaints, etc. Thus, effective customer support service is essential. We found that Casino Classic does relatively well in this regards.<\/p>\n\n\n\n
Support Channels<\/strong><\/p>\n\n\n\nPlayers who do not like being hand-held all the time may start with the FAQ page in the website. The FAQ is divided into the sections: Getting Started, log in and Registration, Banking, Loyalty Program, Casino Games, and Other Questions. While the topics the FAQ covers are varied; bar the banking section which holds 8 questions, other sections hold at most 4 questions. Thus, in our opinion, the FAQ is not very detailed.<\/p>\n\n\n\n
To have direct contact with the customer support, you\u2019ll find that Casino Classic has a multilingual customer support service. The contact support channels available are email and Live Chat. To use the email service, simply send your submissions to the email address: support@crhelpdesk.com<\/a>. To use the live chat, you\u2019ll find a link in the \u201cContact us\u201d page of the website.<\/p>\n\n\n\nAvailability\/ Service Hours<\/strong><\/p>\n\n\n\nCasino Classic maintains a 24\/ 7 Support Centre to handle all email and live chat queries. This means that the service is available 24 hours a day and 7 days a week. So it doesn\u2019t matter what time of the day, or day of the week, you need assistance, you can reach out and get much-needed help.<\/p>\n\n\n\n
Response Time<\/strong><\/p>\n\n\n\nAnother important consideration is the response time. If you drop questions or complaints, you\u2019ll want to get feedback as fast as possible. In this regards, Casino Classic does very well. All emails are answered within 24 hours. In fact, many players receive a response to their email submissions in only a few hours. The connection and response time of the Live Chat feature is also impressive. You\u2019ll be connected to an agent in a few minutes; and once the connection is obtained, feedback is instant.<\/p>\n\n\n\n
While response time of Casino Classic is impressive, it is still disappointing that telephone service is not supported. Telephone service is more than instant feedback; talking directly has a human touch to it than email or Live Chat can provide.<\/p>\n\n\n\n
The helpfulness of the support service is another important consideration, but that is largely subjective. However, it is safe to say that, on the whole, the support service is helpful. This is because many customers\u2019 reviews express satisfaction with the support received.<\/p>\n\n\n\n