PLAY AT THE CASINO HERE<\/span><\/a><\/div>\n\n\n\nBonus Condition<\/h3>\n\n\n\n Casino bonuses always come with conditions. Some of the conditions that apply in Silver Oak Casino that you should note when planning on redeeming its bonuses include: wagering requirement, games\u2019 contributions to play-through, maximum bet amount after meeting bonus play-through, and more.<\/p>\n\n\n\n
Bonus Wagering Requirement<\/em><\/p>\n\n\n\nThis is the minimum amount that you must wager if you redeem a bonus before winnings from your plays can be withdrawn. In Silver Oak Casino, the bonus wagering requirement is 30 times the bonus amount. Thus, if you redeem the full $1,000 of the first deposit bonus, before you can make withdrawals from your account, you must wager a minimum of $30,000 (which is 30 x $1,000).<\/p>\n\n\n\n
A low wagering requirement means it\u2019ll be relatively easy to clear bonuses and be allowed withdrawals. Thankfully, Silver Oak Casino does relatively well in this regards, as its 30x wagering requirement is relatively low.<\/p>\n\n\n\n
Games Contribution to Play-through<\/em><\/p>\n\n\n\nIn Silver Oak Casino, Slots, Keno, Scratch Cards and Bingos have 100% contribution to play-through, Video Pokers and Table Games contribute 50% to play-through, while all other games do not contribute anything to play-through.<\/p>\n\n\n\n
The implication of this is that it is only slots, Keno, Scratch cards, and Bingos that have a 30 times wagering requirement. Bonuses have 60 times play-through requirement for Video Pokers and Table Games (Blackjack and Table Pokers); while all other games (including Roulette, Craps, Baccarat, Pai Gow Poker, Pontoon 21, War, Sic Bo, and\/or Shooting games) are not allowed. Playing these \u201cnot allowed\u201d games before completion of the above wagering requirements will lead to your winnings being voided.<\/p>\n\n\n\n
Many of these games that are banned in Silver Oak Casino (when using bonuses) are allowed in many other casinos. That said; if you are not a fan of Slots, Blackjack, the variety games, and Video Poker, and you like playing with casino bonuses, Silver Oak Casino will not make a good site.<\/p>\n\n\n\n
Withdrawal Caps<\/em><\/p>\n\n\n\nThere are a couple of restrictions on withdrawals.<\/p>\n\n\n\n
\nFirst, when you redeem a deposit bonus, any withdrawal request must exceed the sum of the deposit amount and the bonus amount. That is, if you deposit $200 and redeem a $200 bonus, you can only withdraw an amount greater than $400. This cap exists so that players who use bonuses stay longer in the casino before they can have enough to request payment.<\/li>\n\n\n\n Secondly, when you redeem a no-deposit bonus; no matter the bonus amount, after meeting wagering requirement, you can only withdraw $100, while the balance will be forfeited. This cap exists to ensure that players do not win big except they put in their own money.<\/li>\n\n\n\n Thirdly, bonus amount is always considered non-cashable and will be removed from the amount of your withdrawal request. Thus, if you receive a $100 bonus, and after meeting wagering requirement you have a balance of $250. If you request the $250; $100 will be removed, and you\u2019ll be paid only $150.<\/li>\n<\/ul>\n\n\n\nSummary of Promotions<\/h3>\n\n\n\n Silver Oak Casino has wonderful bonus offers. Its welcome package is one of the biggest and longest serving bonus offer in the industry; it even starts with a no-deposit sign up bonus. And after the wonderful welcome, there are tons of other offers, which includes reload bonuses, cash back offers, and prize draws.<\/p>\n\n\n\n
Interestingly, bonuses are subject to a relatively fine wagering requirement \u2013 30x for slots and the variety games, and 60x for blackjack and video pokers. <\/p>\n\n\n\n
However, all other games do not count when using bonuses, so if you are a fan of these other games, it\u2019ll be useless to redeem bonuses in Silver Oak Casino. Also, bonuses are sticky; so even after meeting wagering requirement; the bonus amount that you redeemed will be removed from your withdrawal request.<\/p>\n\n\n\n\u221a<\/strong><\/td>Offers a no-deposit sign up bonus<\/td><\/tr> \u221a<\/strong><\/td>Welcome bonus is up to $10,000 (100% match bonus up to $1,000 in each of the first 10 deposits)<\/td><\/tr> \u221a<\/strong><\/td>Has a lot of other bonus offers, including reload bonuses, cash backs, and more<\/td><\/tr> \u221a<\/strong><\/td>Bonuses are subject to a relatively low wagering requirement (30x bonus amount)<\/td><\/tr> \u221a<\/strong><\/td>Has a Comp Point loyalty program that reward players for sticking around<\/td><\/tr> X<\/strong><\/td>A lot of games (including Roulettes, Craps, Baccarats, etc) are banned when using bonuses <\/td><\/tr> X<\/strong><\/td>Bonuses are sticky, so if bonuses are redeemed, the amount will be removed from requested withdrawals<\/td><\/tr> X<\/strong><\/td>When a deposit bonus is redeemed, minimum withdrawal amount must exceed \u201cdeposit + bonus\u201d<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nBanking<\/h2>\n\n\n\n For any chance of winning real cash from an online casino, you\u2019ll have to create an account and fund it; and when you do win real cash, you\u2019ll want to withdraw it from your casino account to your bank account. Thus, deposits and withdrawals are important aspects of online casino gaming; and the ideal online casino must offer top-tier service in this regards.<\/p>\n\n\n\n
Having the \u201cfastest payment processors\u201d is one reason Silver Oak Casino gives for calling itself an unparalleled destination for online casino gaming. This part of the review looks at this claim.<\/p>\n\n\n\n
Deposits<\/h3>\n\n\n\n Deposit Process<\/em><\/p>\n\n\n\nThe deposit process itself is easy-breezy. No surprise there, because virtually every such service make it very easy when parting with your money. After creating a real account; login, click on the cashier icon followed by the deposit option, select your preferred deposit method, and enter the relevant information.<\/p>\n\n\n\n
Deposit Options<\/em><\/p>\n\n\n\nDepositing will be relatively easy if the casino supports many convenient deposit options. However, Silver Oak Casino supports only a limited number of options. This include: Visa, Credit card (deposit via telephone or Live Chat), and Cash Transfer. <\/p>\n\n\n\n
Deposit Limits<\/em><\/p>\n\n\n\nUsing any method, the minimum amount that players can put into their Silver Oak Casino account is $50. Usually, a low minimum deposit amount is desired, so that even with a low budget, players can still fund their account and enjoy gaming. However, the $50 minimum deposit amount of Silver Oak Casino is relatively high. There are many casinos in the market that allow deposits of $10.<\/p>\n\n\n\n
At the upper end of the spectrum, a high maximum deposit amount is desired, so that high rollers can make the large deposits that their high-rolling demands. The maximum deposit is $1,000 (per transaction) with Visa, and $1,350 (per transaction) with Cash Transfer. This is relatively low. However, when depositing via Telephone or Live Chat, the max amount is $5,000 per day.<\/p>\n\n\n\n
Deposit Processing Time<\/em><\/p>\n\n\n\nSilver Oak Casino promises lightning fast deposit authorization, whether it \u201cis your first time playing online, or your one-thousandth\u201d. This is one promise the casino more than fulfills. Deposits are, most often than not, processed instantly. This means the deposited funds appear in your casino account immediately, and you can start playing using the funds if you so wish.<\/p>\n\n\n\n
Withdrawals<\/h3>\n\n\n\n Withdrawal Process<\/em><\/p>\n\n\n\nThe withdrawal process is itself smooth. Once logged in, click on the cashier button; then click on the \u201cwithdraw\u201d button. After that select the method by which you wish to get paid, enter the amount you want to withdraw, and any other required information.<\/p>\n\n\n\n
While the process itself is smooth; know that, it is one thing to request the payment, but it another thing for the payment to reach you.<\/p>\n\n\n\n
Withdrawal Options<\/em><\/p>\n\n\n\nSilver Oak Casino also supports a modest number of withdrawal options. The standard withdrawal options are: Cash Transfer, Bank Wire, and Bank Checks. However, the casino says that additional options (such as Neteller) may be used as they become available.<\/p>\n\n\n\n
Withdrawal Limits<\/em><\/p>\n\n\n\nThe minimum amount that can be withdrawn from Silver Oak Casino is $100. A low minimum withdrawal amount is desired so that players will not stay long in the casino in building a large balance before they can request payment. However, the $100 minimum withdrawal amount of Silver Oak Casino is relatively high.<\/p>\n\n\n\n
At the other end of the spectrum, the maximum withdrawal amount is $2,500 per week. A high maximum withdrawal amount is desired so that it will not take too long to withdraw a large balance. Unfortunately, the $2,500 per week maximum withdrawal amount of Silver Oak Casino is relatively low. If you are to withdraw a large balance at the rate of $2,500 per week, it\u2019ll take very long to get all you money.<\/p>\n\n\n\n
Payout Speed<\/em><\/p>\n\n\n\nPlayers who request payments will want them to arrive as fast as possible, so one mark of the ideal legit online casino is fast payouts. Silver Oak Casino knows this, and says it \u201cprides itself on providing prompt payouts<\/em>\u201d. However, the evidence suggests otherwise.<\/p>\n\n\n\nAccording to the casino website \u201call withdrawal requests will be reviewed within 7 business days from the date of the request\u201d. A \u201c7 business days\u201d approval is relatively long; especially if you consider that some casinos are pushing for super-fast payouts of within 48 hours.<\/p>\n\n\n\n
After taking 7 long days to process payment, Silver Oak Casino adds that \u201cPayment will be made in 7 to 10 business days after approval\u201d. Thus, getting paid by Silver Oak Casino is within 14 \u2013 17 business days. However, if you are requesting payment by Check, the casino warns that it may take 45 days for the Check to clear.<\/p>\n\n\n\n
Withdrawal Fee<\/em><\/p>\n\n\n\nIf you want a fee-free online casino when withdrawing, Silver Oak Casino may not be your place. This is because it says that \u201call withdrawals may incur a processing fee of up to $40, depending on the payment processor and\/ or withdrawal amount<\/em>\u201d<\/p>\n\n\n\nSummary of Banking<\/h3>\n\n\n\n We do not rate the banking aspect of Silver Oak Casino. First, the banking options are relatively few; and the crypto currencies are not featured. Secondly, the banking limits are not friendly, as minimum limits are very high and maximum limits are relatively low. <\/p>\n\n\n\n
The minimum you can pay-in is a relatively high $50, so it\u2019s a no-no for players with very low budgets. In terms of withdrawals, you\u2019ll need to build a large balance before you can request payment because the minimum amount you can withdraw is a relatively high $100; also withdrawing a large balance will take long because the maximum amount that can be withdrawn is $2,500 per week. <\/p>\n\n\n\n
However, even more damning is the payout speed of Silver Oak Casino. It can take relatively long 10 \u2013 17 business days to receive payment (with Bank Checks it can take as long as 45 days).<\/p>\n\n\n\n
That said; with limited banking options, unfriendly limits, and long payout time, we are not fans of the banking aspect of Silver Oak Casino.<\/p>\n\n\n\n\u221a<\/strong><\/td>Deposits are instantly processed<\/td><\/tr> X<\/strong><\/td>Supports only a limited number of deposit and withdrawal options<\/td><\/tr> X<\/strong><\/td>Crypto currencies are not supported<\/td><\/tr> X<\/strong><\/td>Minimum deposit limit ($50) is relatively high<\/td><\/tr> X<\/strong><\/td>Minimum withdrawal limits ($100) is relatively high<\/td><\/tr> X<\/strong><\/td>Maximum withdrawal limit ($2,500 per week) is relatively low<\/td><\/tr> X<\/strong><\/td>There is a withdrawal processing fee<\/td><\/tr> X<\/strong><\/td>Very long withdrawal processing time, causing payment to be significantly delayed<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nCustomer Support Service<\/h2>\n\n\n\n No matter how well an online service operates, there\u2019ll be users who\u2019ll need assistance with questions or issues. Thus, the ideal online casino will provide an effective customer support service. In this regard, Silver Oak Casino says it has \u201cproven expertise in customer service and player satisfaction\u201d. This part of the review examines this claim.<\/p>\n\n\n\n
The casino offers assistance via a number of ways. The first is an FAQ (Frequently Asked Question). However, the FAQ page is not detailed, as it is mainly about \u201cdeposits questions\u201d and \u201cpayment questions\u201d.<\/p>\n\n\n\n
Silver Oak Casino also provides contact-help. That is, you can directly contact an agent of the casino for assistance. The contact channels available are: email, telephone, and live chat. The email address to send enquiries is: help@silveroakcasino.com<\/a>. Silver Oak Casino promises to respond to all email submissions within 48 hours.<\/p>\n\n\n\nYou\u2019ll find a link to the live chat feature in the \u201cContact us\u201d page of the website. The live chat is available round the clock, so whenever you need help you\u2019ll get it. If you\u2019ll rather talk directly with an agent, you can use the telephone service. The number to call is: 1-888-402-2063.<\/p>\n\n\n\n
Summary of Customer Support Service<\/h3>\n\n\n\n Silver Oak Casino does relatively well in this regards. There\u2019s the FAQ page who persons who\u2019ll like to fish for answers themselves. More so, if you\u2019ll like help directly from a support agent, Silver Oak Casino supports the full gamut of contact channels \u2013 email, telephone, and Live Chat. The support service is available round the clock. The only improvement we\u2019ll like to see is expanding the self-help FAQ, and answering emails faster.<\/p>\n\n\n\n\u221a<\/strong><\/td>Provides self-help using an FAQ<\/td><\/tr> \u221a<\/strong><\/td>Customer agents can be contacted via email, telephone service and Live Chat<\/td><\/tr> \u221a<\/strong><\/td>Support service is available 24\/ 7<\/td><\/tr> X<\/strong><\/td>The FAQ page is not detailed<\/td><\/tr> X<\/strong><\/td>Email submissions are answered in 48 hours<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nReputation and Complaints<\/h2>\n\n\n\nComplaints<\/h3>\n\n\n\n One of the best gauges of how well an online casino operates is what its real players have to say about it. In this regards, it is not well with an online casino that has too many player complaints. Unfortunately, the player complaints of Silver Oak Casino bother on too many.<\/p>\n\n\n\n
As is always the case, the complaints are about payments.<\/p>\n\n\n\n
\nOne payment complaint is that the casino easily voids winnings and refuse payment. Some players have it that in voiding winnings or refusing to pay the casino point to \u201cobscure items in their ToS<\/em>\u201d (For example, if you make a $500 deposit and claim a $500 bonus; if you request payment of $1,000 or less, it will be refused, and the casino will point you to the condition that if you redeem a bonus, any withdrawal request must exceed the sum of the deposit amount and bonus amount). Others players have also complained that the verification process of Silver Oak Casino is so difficult that getting payment approved is nigh impossible. It is true that you\u2019ll find this complaint (voiding winnings and refusing payment) in virtually every online casino. However, when it comes to Silver Oak Casino, the volume of the complaint is concerning.<\/li>\n\n\n\nAnother very common complaint about Silver Oak Casino is slow payouts. Remember that Silver Oak Casino admits that payment will take 14 \u2013 17 business days, or even 45 business days when using Checks. While this is already relatively long, players\u2019 complaints suggest that the casino\u2019s payments take longer. Player complaints include statements like: \u201cWithdraw times are always outside of ToS<\/em>\u201d, \u201cHaving to wait longer than 30 days is just out right bad business<\/em>\u201d, and more.<\/li>\n\n\n\nYet another complaint about Silver Oak Casino (which is also related to payment) is that the payout is almost always less than the requested withdrawal. One reason for this is that bonuses are removed from requested withdrawal. Thus, you may request a $1,200 payment, only to be paid $700 (the reason? \u2013 a $500 bonus must have been redeemed).<\/li>\n<\/ul>\n\n\n\nReputation<\/h3>\n\n\n\n Silver Oak Casino says that it has \u201can impeccable reputation in the online gaming business\u201d. However, the beginning of this review made it clear that that is just wishful thinking.<\/p>\n\n\n\n
In fact, Silver Oak Casino is \u201cblacklisted\u201d or \u201cnot recommended\u201d by many industry watchdogs. For example: in Ask Gamblers, it is \u201cnot recommended\u201d; in Wizard of Odds, it is blacklisted; and in The Pogg, it is blacklisted. <\/p>\n\n\n\n
The reason for such \u201cnot recommended\u201d or blacklisted status is usually one of or both of the casino\u2019s links to the Virtual Casino Group, and the casino\u2019s issues with payments (as highlighted in the players\u2019 complaints above).<\/p>\n\n\n\n
ALSO SEE: BETWAY REVIEW<\/a><\/p>\n\n\n\nConclusions<\/h2>\n\n\n\n Silver Oak Casino is a legit and safe US-friendly online casino that has been operating for over a decade. Because of its links with the infamous Virtual Casino Group, and its many players\u2019 complaints about payouts, Silver Oak Casino is not in the good books of many industry watchdogs. <\/p>\n\n\n\n
The casino\u2019s operating license also does not help \u2013 it is obtained from Costa Rica; that means nothing in terms of player protection. However, being that Silver Oak Casino is certified by internationally respected auditors, and have records of real winners and real payouts, it is definitely legit. It also keeps users data safe using industry-standard data security measures.<\/p>\n\n\n\n
Silver Oak Casino also ticks the entertainment box. Its games are just over 130; but you\u2019ll find whatever you play because they include slots, table games, video pokers, and specialty games. <\/p>\n\n\n\n
You\u2019ll also find good jackpot games to chase the big wins. More importantly, you can play games with PCs or mobile devices, using either Download or in-browser mode of play.<\/p>\n\n\n\n
Silver Oak Casino really leads in its promotions. The welcome bonus includes a no-deposit bonus and a 10-part welcome bonus that is up to $10,000; and there are tons of other bonuses. Interestingly, the wagering requirement is relatively fine. <\/p>\n\n\n\n
But except you play slots and variety games (30x) or the Video Pokers, Blackjack, and Table Pokers (60x); redeeming bonuses is useless because other games are banned when using bonuses.<\/p>\n\n\n\n
There was nothing to like about the banking section. Banking options are limited, banking limits are not friendly, and payment takes very long. It gets worse if you add the many players\u2019 complaints about payment. Thankfully, there is a fine support service to help players with questions\/ issues.<\/p>\n\n\n\n
Silver Oak Casino has a somewhat fine game offering and stellar promotions, but on the whole it does not come out shining because of doing relatively poorly in the critical banking aspect. While Silver Oak Casino is legit, it definitely has significant issues.<\/p>\n\n\n\n