Is Casino Classic Legit

Is Casino Classic Legit, Scam or Fake? (Review 2020)

Yes, Casino Classic is legit. It is not a scam because we have personally witnessed payment from the game site. And winners also are paid promptly without a problem.

But is it a good place to play online casino games?

Classic can mean enduring excellence. As the saying goes – class never goes out of style. Thus, in name, Casino Classic can only be saying it has always been and remains a class act. It even comes out to say it is “the internet’s best online casino experience”.

The question is whether all of those are just clever theming and advert blurbs, or whether Casino Classic is really a class act of an online casino which provides an excellent online casino gaming experience.

That is, does Casino Classic have the variety and quality of online casino games that’ll deliver entertainment to a variety of gaming preferences? Does it offer attractive bonuses and fair bonus conditions? Does it provide top services that we’ll expect of the ideal online casino (such as fast and easy banking process, effective customer service, etc)? In the first place, is Casino Classic a legit online casino? That is can players have winnings; and if they request payment, will they actually get paid?

This review will examine Casino Classic in order to provide the information that will help you answer these questions and more.

Casino Classic – Background

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Operates a very simple and easy website (www.casino-classic.eu) Website has a some-what old-school look
It is operated by the reputable Casino Rewards Group  
It is a well established online casino that was launched in 1999  
It is certified by eCOGRA  
It is licensed by top regulators like Malta Gaming Authority, UK Gambling Commission, and Kahnawake Gambling Commission  
It uses the industry-standard 128 bit SSL encryption  
Has an established record of paying winners  

This part of the review gives a quick check of Casino Classic. Specifically, it examines the need-to-knows of the company such as its operator profile, licensing and certification, operating record, and more. Before the section closes, it answers the all-important question – whether Casino Classic is legit.

Website

To visit Casino Classic, go to the website: www.casino-classic.eu. The website is available in English, German, and French.

The website has a classic look. It does not have the sharp graphics you’ll see in many of the newly established sites. The logo of Casino Classic is a full light display. In fact, it’s more of something you’ll find in a kids-centric gaming house. Given the logo, you’ll be forgiven for thinking the website will be blinding. Interestingly, the full light display begins and ends with the logo. The colour display of the website is toned down; the cool colour scheme is different shades of green and white. It is almost inviting. 

More so, it is the epitome of simplicity. You will be able to move around without help even if you’ve not entered an online casino website before.

Casino Classic comes with an “enduring excellence” theme. It explains that “class never goes out of style” to suggest that it has been a classy online casino, from the very beginnings to the now. No wonder it asks the question: “so why choose anything else?”

Owner

Casino Classic is owned by Casino Rewards Group. This is the very biggest operator of online casino, as it has over 25 online casinos under its wings. More so, its casinos are not just some obscure houses, but some of the industry earliest and most famous brands. These include Captain Cooks Casino, Aztec Riches Casino, Grand Hotel Casino, Blackjack Ballroom Casino, Golden Reef Casino, Casino Share, Luxury Casino, etc.

The Casino Rewards Group is also famous for operating one of the best loyalty programs in the industry (more on this later).

Certification

Casino Classic is certified by the eCommerce Online Gaming Regulation and Assurance (eCOGRA). This is an accredited independent auditor of casinos. It assesses the RNG software, to determine whether a casino’s payout rates are random. Thus, a casino with the eCOGRA seal has been proven to have random gaming results. In other words, fair gaming is provided; and everyone that plays games in the house can have winnings.

Licensing

Casino Classic has multiple gaming licenses. It is licensed by the Kahnawake Gambling Commission (KGC), the Malta Gaming Authority (MGA), and the UK Gambling Commission (UKGC).

A legit casino will be licensed by reputable jurisdictions. This is because licensing jurisdictions set standards that casinos must meet to receive their license; and after obtaining the license, the casino submits to the regulation of the jurisdiction. Thus, there is “someone” that the casino answers to who can severely discipline it if it “errs” (does not pay, etc)

That said; the KGC, MGA, and UKGC are some of the most respected licensing jurisdiction in the industry. The UKGC is widely regarded as having some of the most stringent requirement; while the MGA is famous for sanctioning “erring” casinos. Thus, Casino Classic is well regulated. 

Operating Record

Casino Classic was founded in 1999. This easily makes it one of the oldest casinos on the web. It says in its website that it is one of the flagship casinos of the Casino Rewards Group. It’s a huge feat to be around this long in the industry; talk much of still being a very solid online casino. The casino has moved with the times in many regards, adding features as technology unfolds them (such as mobile gaming, live casino games, and more).

You’ll agree that while a long life is a good thing, what was accomplished in that life is even more important. Thus, an important question is how Casino Classic has fared as an online casino in its over 2-decades existence. That is, has there been winners – do people win casino prizes, and do they actually receive payment? Yes! Yes!! Yes!!!

There’s a “winners’ list” section in the website which holds a 10 year record of every winner of the casino. Yes, this is a self-published. But no worries! Even in the independent platforms like customer review sites, blogs, etc, you’ll find many persons who have been won in Casino Classic and have received payment. Payment proofs are everywhere.

Is Casino Classic legit?

The answer to that is yes all day long. Casino Classic is a very legit online casino. You can be sure that it will not disappear with your deposits; and that if you have winnings and request payment, you’ll get paid. Our position is formed and reinforced by the following:

  • Operator – As mentioned earlier, Casino Classic is part of the Casino Rewards Group, which is a 100% legal and legit operator of online casinos. In fact, it’s the very biggest operator (in terms of a number of online casinos operated). A scam online casino will not come off an operator with the profile of Casino Rewards. Also, all the other casinos of the Casino Rewards Group are regarded as legit. Any reason why Casino Classic (one of its flagship casinos) should be the odd one out and not be legit? We don’t think so.
  • Certification – As mentioned earlier, Casino Classic has the eCOGRA seal. eCOGRA is an industry-leading testing facility. All the online casinos that have the eCOGRA seal are legit. Any reason why Casino Classic should be the odd one out and not be legit? We don’t think so.
  • Licensing – As mentioned earlier, Casino Classic is licensed by some of the best regulators in the business. They ensure that their license holders offer fair gaming and pay players; the MGA and UKGC are famous for even applying sanctions where necessary. Thus, all online casinos with these licenses are well regulated and legit. Any reason why Casino Classic should be the odd one out and be a scam? We don’t think so.
  • Operating Record – As mentioned earlier, Casino Classic has been operating for over 2 decades and has produced many winners (with payment proofs). Only a legit online casino pays. Also, scam casinos that rip off players are soon found out and forced to shut down. Thus, no scam will stay 20 years; and no scam will have a record of payouts.

Is Casino Classic safe?

Since you’ll share sensitive data (personal data, credit card details, etc) when using an online casino, the safety of users’ data is an understandable concern. Thankfully, Casino Classic ticks this box.

It uses the industry-standard SSL (Secure Sockets Layer) technology. This technology creates a private channel between your device and the casino’s servers when transmitting data. It employs 128-bit encryption, which is the same high-level encryption used by banks. Thus, your sensitive data is shielded from third parties; and because of the high-level encryption, even if it is intercepted, it cannot read.

Know that the eCOGRA certification also shows that Casino Classic is safe. eCOGRA does not test only casino games for fairness; it also tests the casino’s systems/ processes for safety. That is why the eCOGRA certification is called reads “fair and safe”.

With Casino Classic using the industry-standard security protocol, and with the eCOGRA certification, there is no doubt that it is a safe online casino.

Casino Games

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Powered by Microgaming, so games with excellent graphics and other quality effects are guaranteed Powered mainly by Microgaming, meaning that there is no variety of casino software experience
Provides over 550 online casino games  
Game selection includes every casino game category (slots, table games, video pokers, and variety games)  
Live Dealer games are also provided  
Over a dozen progressive jackpot games are provided including Mega Moolah  
Instant Play and Download modes of play are supported  
Compatible with all the major mobile platforms, so gaming on the go is possible  

This part of the review looks into whether Casino Classic is entertaining. Specifically, it examines the quality of gaming that Casino Classic provides, its games selection, and more.

Software Provider

The quality of gaming that an online casino provides is dictated by the software that powers it. Thus, a review of casino games must start with the software provider. Thankfully, Casino Classic does very well in this regards.

It is powered by Microgaming. This is one of the first names mentioned in any list of top casino software developers. Microgaming literally pioneered online gaming, as it launched the first online casino software. Today, it still ranks among the best casino software developers because it continually evolves and stays true to the times by employing cutting edge technology. Thus, its games feature the best of graphics, game-play styles, and other top-quality effects. No wonder Microgaming is the largest provider of online casino games.

Thus, with Microgaming powering Casino Classic, it is guaranteed that the online casino has the quality to serve an unforgettable gaming experience.

However, casinos powered by a sole game studio have one drawback. They do not give a variety of software experiences. The Microgaming Viper software has its high points; but so does other gaming platforms. Thus, if a casino is powered by multiple platforms, it can give players the best of different platforms. This variety can make for a better experience. However, while the Microgaming powered Casino Classic will not be found wanting in terms of quality, its players can only enjoy Microgaming features; they cannot have something different.

Games Selection

The best online casinos should not only provide quality games, it should also provide an impressive variety of games in order cater to different gaming preferences.

In this regards, Casino Classic does relatively well. It provides over 550 online casino games. This is a relatively large number. Even more impressive is that its 550+ online casino games cover every games category. Classic Casino says: “It’s our games that really set us apart. With over 550 of the latest casino games on the market today, we’re certain you’ll find your favourite at Casino Classic”. Casino Classic comes out as a slot focused casino, but despite that it games include table games, video pokers, speciality games, and even live dealer games.

  • Slots

The slot games have taken over the casinos, especially the online casinos since they are not limited by space. Thus, you’ll find that the dominant games in online casinos are the thrilling spinning reels of virtual slot machines. Thankfully, Casino Classic read the script. It has everything for the avid slot player, from the old favourite 3 reel slot games to the brand new state-of-the-art 5 reel video slots with exciting features like scatters, wilds, bonus rounds, and more.

Another thing is that the slot games come in various themes to cater to the varied tastes and interests of different players. Thus, whatever makes your day; you’re sure to find the perfect slot game. Thus, if you like intense passion, you’ll find it in the “Immortal Romance” Slot; if you like the world of espionage, the sexy secret agent of the “Agent Jane Blonde” Slot will take you on great missions; if you like Ancient Civilizations, the “Throne of Egypt” Slot will take you back in time; whatever you like, you’ll find perfect slot themes to max your joy.

Some of the world-famous slot games you’ll find in Casino Classic are:  Thunderstruck, Break da Bank, Avalon, Lucky Leprechaun, and more. There are even some branded slot games culled from the blockbuster movies. These include Tomb Raider, Hellboy, Game of Thrones, and more.

  • Table Games

A casino without table games is almost like a car without an engine. These games that casinos started with remain casino staples today; and they serve a unique casino experience. For a casino whose name identifies with the originals, you’ll expect Casino Classic to provide these pioneer casino games. Thankfully, despite being a slot-focused online casino, Casino Classic holds a number of table games.

If Blackjack is your game, Casino Classic says it has only the best versions available for you. This includes Classic Blackjack Gold, Atlantic City Blackjack, Multi-Hand Vegas Downtown Blackjack Gold, Spanish Blackjack, Pontoon Gold, etc. For other card games, Casino Classic provides Baccarats, as well as many Poker variants.

If the card games do not excite you, you’ll find other exciting table games. Roulette is one classic game that the casino describes as “the epitome of class and elegance”; and it has different Roulette types for your enjoyment (including French Roulette, European Roulette, American Roulette, and more).

  • Video Pokers

Video Poker is a 5 cards game that incorporates elements of video slots. So it gives thrills of classic poker and thrills of video slots in one dose. Casino Classic says you should join it to “see what all the fuss over Video Poker is about”. It provides some of the most popular video poker titles such as Jack or Better, Deuces Wild, Deuces Jackpot, Aces and Faces, and more. The games are available in single-hand and multi-hand variants.

  • Variety Games

Because online casino games are varied, there are some that defy the major classifications.  All of these usually find their selves in the “variety games” or “specialty games” category. To truly cater to everyone, an online casino will have these casino “misfits”. Thankfully, Casino Classic ticks this box. In its variety games category, you’ll find such games as Bingo, Scratch cards, Keno, and more.

  • Live Dealer Games

Casino Classic provides live dealer games. Live dealer games are changing the face of online casino gaming, as they bring in social interaction to virtual casino games. As the name suggests, live dealer games are hosted by real humans (professionals) who operate the games from somewhere in a real brick and mortar casino. Using sophisticated streaming technology, the live-action is transmitted to the player. Thus, players get to enjoy casino gaming happening live in a real casino floor; playing with or against fellow humans.

This human element is missing in regular online casino games. Thus, only live dealer games give the closest to being live in a real casino floor. For an online casino that identifies with the roots, it was really surprising to see that Casino Classic has live dealer games. The live games you’ll find in the casino are Live Ultimate Texas Hold’em, Live Caribbean Stud Poker, Live Baccarat, Live Dream Catcher,

  • Progressive Jackpot Games

The draw of casinos has always been the promise of huge wins. Take away the chance of hitting a life-changing win, and casinos may not be so attractive. The games with the capacity to give such wins are the Progressive Jackpot games. Thus, the ideal online casino should have numerous progressive jackpot games. In this regards, you can’t fault Casino Classic. Casino enthusiasts know that Microgaming is a leader in the progressive jackpot fields. Thus, with Microgaming powering Casino Classic, you’ll find the online casino offering many progressives.

Many of these games are networked. Thus, in any of the Microgaming casinos that it is featured; if it is played, a part of the bet is contributed to the jackpot amount. Thus, the jackpot grows continuously until a player wins it.

The progressive jackpot games you’ll find in Casino Classic include Mega Moolah, Major Millions, King Cashalot, Roulette Royale, Poker Ride, Cyberstud Poker, Triple Sevens Blackjack, Lots A Loot, SupaJax, Fruit Fiesta, Tunzamunni, and Cash Splash. These progressives range from mini jackpots of 4 and 5 figures to mega jackpots of 5 – 7 figures. The most popular of them all is Mega Moolah. This progressive jackpot game which is known in the industry as the Millionaire maker resets to €1 million every time it is won, so it always guarantees a 7 figure win.

You’ll also find that the listed progressives above cut across every game type. Classic and video slots, table games, and video pokers are all featured, so whatever your game preference, you can still shoot for the huge wins while playing your favourite games.

Modes of Play

Casino Classic can be accessed anyhow you want. Its games are available in Instant Play mode and Download mode. Players who want to be true to type will go for the download mode. It requires downloading and installing the casino software to your device. Generally, the download mode opens up the full casino, giving players access to every game featured. The one disadvantage is that you’ll be restricted to playing games using the device that holds the casino software. The instant Play mode was developed to address this. Players access games online directly using a web browser, so downloading casino software is not required. The flexibility of playing games from different devices is the selling point of Instant Play. However, not all games of the casino will be available.

Mobile Gaming

Casino Classic has moved with the times in terms of mobile gaming. The casino is compatible with major mobile platforms (Android, iOS, Windows, and Blackberry). Thus, Casino Classic is a real pocket casino. You can take it wherever. You won’t have to run to your computer if you want to play online casino games. Rather, whether you are lounging somewhere, sun bathing somewhere, or even standing in a queue; as long as you can bring out and operate your smart phone or tablet, you can zoom off to the world of exciting casino gaming.

Casino Classic Promotions

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An attractive welcome bonus that starts with a no-deposit free spin to become a millionaire plus 40 chances to become a millionaire with a €1 deposit Not many other bonuses after the welcome bonus
The welcome bonus also includes a 100% match bonus up to €200 No tournaments
Enrols all new players into the “Casino Rewards Loyalty program” for rewarding loyalty Wagering requirement of the first and second deposit bonuses is very high (200x bonus amount)
Wagering requirement that applies from the third deposit onward is relatively low (30x bonus amount)  
Games (except video pokers) have relatively higher contribution to bonus play-through  
The maximum bet amount when a bonus is active is relatively high and flexible (shouldn’t exceed 25% of the bonus amount)  

This part of the review looks into whether Casino Classic is rewarding. Specifically it examines the bonuses that Casino Classic offers its players. We found that Casino Classic offers many of the regulars, from the welcome bonus to a loyalty program.

Welcome Bonus

Many players want to know what they can get immediately from an online casino when they join. If you are one of those that’ll want a handsome handshake upon joining, Casino Classic will make your day. This is because it offers a fantastic welcome bonus.

The welcome bonus works out as follows:

  • Sign up and get one free chance to become an instant millionaire
  • For the first deposit of €1.00; get 40 chances to become an instant millionaire
  • For a second deposit; get 100% match bonus up to €200

The welcome bonus is definitely fantastic. First, it starts with a no-deposit free spin. Thus, you won’t have to put in your own money before you can start enjoying casino gaming thrills and winnings. There’s really no better way to see if an online casino is the best place for you. Secondly, the free spin is on a guaranteed million-dollar jackpot. This is because the bonus is powered by the popular Mega Moolah slot which is called the Millionaire maker. So not only can you try out Casino Classic without putting in your own money, but the no-deposit free spin can make you an instant millionaire.

More so, if you are not lucky from that one sign up the free chance, you can get 40 more chances on the guaranteed million dollar jackpot with a deposit of only €1.00. Note that the signup bonus (one chance to be an instant millionaire) is credited as €0.25 bonus, which may be used to place one €0.25 bet on the Mega Moolah progressive jackpot slot. Also, the first deposit bonus (40 chances to become an instant millionaire) is credited as €10 bonus, which may be used to place forty €0.25 bets on the progressive jackpot. Apart from these, the welcome bonus also includes the regular match bonus.

Interestingly, from your second deposit, you can get up to €200 to play any of the games featured in the casino. This bonus also comes with a high match percentage (100%). This is good news to those that’ll want to get a big bang for their buck. Unlike casinos where you’ll have to pay more to get the bonus amount, the 100% matching of the deposit bonus means that you’ll need a €200 deposit to get the €200 bonus.

Other Bonuses

A really rewarding online casino will have bonuses not just for it new members. However, while Casino Classic is big on the new members’ bonus, it isn’t big on bonuses for other players. This is because its promotions page was lacking the many other bonuses we usually find in other online casinos. As of writing this review, the promotions page of Casino Classic featured only the welcome bonus. There was nothing like daily and weekly match bonuses, cash-back bonuses, tournaments, etc.

Given that these other bonuses are regular features of bonus generous online casinos, it is safe to say that Casino Classic is not a bonus-generous online casino.

Loyalty Program

Apart from the welcome bonus, if you are particular about casino bonuses, the only other reason you’ll have to be in Casino Classic is that it has a highly regarded loyalty program. Every player in Casino Classic is automatically enrolled into the Casino Rewards Loyalty program. Like all loyalty programs, you earn loyalty points as you play games in the casino. However, one good thing about the program is that it is networked. That is, all casinos of the Casino Rewards Group participate in the program. Thus, no matter the casino of the Group you play in, your loyalty points accumulate.

There are 6 status levels in the loyalty points. Each higher-level needs requires more points, so you climb up the levels by playing more. Climbing up the levels will be worthwhile because each level offers a new set of benefits; which includes exclusive games, bigger bonuses, more promotions, priority support, birthday gifts, personal VIP hosts, more entries into the Time Of Your Life Sweepstakes, VIP Lucky Jackpot, etc.

Interestingly, the VIP loyalty points can be redeemed for cash bonus. The minimum that can be redeemed is 1,000 points (€10.00). To redeem your points, simply log into Casino Rewards; find and click the “redeem” button; click confirm in the dialogue box that appears; and the cash bonus will be in your account in 5 minutes.

Bonus Conditions

Casino bonuses come with conditions. So that a casino bonus will not leave you with a pain in the neck, before claiming a casino bonus it is important to consider the conditions that are attached. Some bonus conditions worth taking note of are bonus wagering requirement, games contribution to bonus play-through, and maximum bet size when playing with bonuses.

  • Bonus Wagering Requirement

This is the cross you must bear if you claim a bonus; else you cannot make withdrawals. This cross is the minimum amount that you must wager after claiming any bonus. Everyone will want this as low as possible. However, in Casino Classic, the wagering requirement starts off high in the skies, before it is brought back down to earth. This is because the wagering requirement if the first deposit bonus and the second deposit bonus is 200x bonus amount, while the wagering requirement of subsequent deposit bonuses is 30x bonus amount.

Deposit Bonus Wagering Requirement
First and Second deposit bonuses 200x bonus amount
Other deposit bonuses 30x bonus amount

That said; with the first deposit bonus (40 chances to be an instant millionaire) credited as a €10 bonus, before withdrawals will be allowed, you must wager €2,000. This is calculated: 200 x €10. Also, if you claim the full second deposit bonus (€200) before withdrawals will be allowed, you must wager €40,000. This is calculated: 200 x €200. No further discussion is needed to see that it bothers on inconsiderate to require wagering a minimum of €2,000 so as to clear a €10 bonus and wagering a minimum of €40,000 so as to clear a €200 bonus.

However, from the third deposit onwards, the wagering requirement that applies to any deposit bonus claimed is “30x bonus amount”. So if you claim a €200 bonus after the third deposit, before withdrawals will be allowed, you must wager €6,000. This is calculated: 30 x €200. Note that because the wagering requirement applying to the third deposit bonus is low compared to that of the second deposit bonus; though a €200 bonus is claimed in each case, only €6,000 wagers clear the third deposit bonus, while clearing the second deposit bonus had needed a mammoth €40,000 wager.

Thus, it can be seen that the applicable wagering requirement welcome bonus has taken some shine off the welcome bonus. Though the “40 chances to become an instant millionaire” and the “100% bonus up to €200” are attractive; it’ll be relatively difficult to clear the bonus and be permitted to make withdrawals.

  • Games Contribution to Play-through

When playing with bonuses, casino games have different contributions towards meeting wagering requirement. The higher the contributing percentages of the game, the faster the bonus will be cleared.

Take the example of wagering €2,000 so as to clear the first deposit bonus worth €10; that is only possible when playing games that contribute 100% towards wagering. If wagering is on games that contribute 50%, it’ll take €4,000 to clear the €10 bonus; also if wagering is on games that contribute only 10%, it’ll take €20,000 to clear the €10 bonus.

The contributing percentages of games in Casino Classic are as follows:

Regular Casino Games
Slots and Parlor Games 100%
Table Poker, Casino War and Sic Bo 50%
All Blackjacks (except Classic Blackjack), Craps and Baccarat 10%
All Video Pokers (except All Aces Video Poker), Caribbean Draw Poker, Texas Hold’em Bonus Poker Gold, Triple Action Hold’em Bonus Poker Gold, Classic Blackjack, and all Roulettes 2%
All Aces Video Poker 0%
Live Casino Games
Deal or No Deal Live, and Lightning Dice 100%
Live Baccarat, Top-Card, and all Live Blackjack games 10%
Super Sic Bo, Live Auto Roulette, Live French and American Roulette, Live Caribbean Stud Poker, Live Casino Hold’em, Live Three Card Poker, Live Dream Catcher Wheel, 2 Hand Casino Hold’em, and Side Bet City 2%

The table above shows that Casino Classic does well in terms of the contribution of its games to meeting wagering requirement. For example, in the regular games category, table pokers and Sic Bo contribute 50% to wagering, where as in many other casinos table pokers contribute less than 10%, while Sic Bo contribute nothing to wagering. Craps and Baccarats contribute 10%, while the live games have different contributing percentages, but in many other casinos, these games contribute nothing to wagering.

This means that when playing with bonuses in Casino Classic, the games give you a bigger bang for your money. That is, given a particular wagering amount, it’ll be relatively easier to clear bonuses and be allowed to make withdrawals in Casino Classic.

  • Maximum Bet Amount

Casino Classic advertises that it will confiscate all winnings for irregular play if anyone place “single bets equal to or in excess of 25% or more of the value of the bonus credited to the account prior to the play-through requirement for that bonus having been met”.

When playing with bonuses, if large single bets can be placed, players will meet wagering requirement very quick. Thus, the maximum single bet amount that is high is always desired. Thankfully, Casino Classic does well in this regards. A single bet cap of 25% of the bonus amount is high. High rollers will be pleased. Also, the cap is flexible, as the single bet amount that applies will move up and down depending on the deposit amount.

Casino Classic Banking

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Supports different currencies, which are GBP, EUR, CAD, and USD Crypto options are not available for either deposit or withdrawals
Supports a wide range of deposit and withdrawal options (credit/ debit cards, e-wallets, prepaid vouchers, and bank transfer options) The maximum withdrawal amount is relatively low
Minimum limits are fair – min deposit amount is only €10, and min withdrawal amount is only €50 Payout is delayed by a “withdrawal” policy of holding withdrawn funds pending for 2 working days
Deposits are instantly processed The “withdrawal policy” is to allow reversal of withdrawals, and that is predatory because players are more likely to lose such funds back to the casino
Withdrawals are free (except the DBT option that has a €35 or €70 fee)  

This part of the review looks into whether Casino Classic offers easy and fast pay-in and payouts. We found that Casino Classic ticks a lot of the boxes in this regards. First, you’ll find that it accepts a couple of currencies. These are GBP, EUR, CAD, and USD. During registration, you’ll be required to choose the currency you’ll want to use.

Deposits / Pay-ins

Yes, with its no-deposit sign up offer; after creating an account, Casino Classic allows you to dive straight into gaming without having to make a deposit. However, to fully use the casino, you’re most definitely going to fund your account.

You’ll want the deposit process to be easy and fast. Thus, amongst other things, you’ll want a wide range of convenient deposit options, fair deposit limits, and fast processing of deposits.

  • Deposit Process

It’s relatively easy to fund your Casino Classic account. To make a deposit, on the casino software interface, click on the “Bank” button. The deposit screen will open, where you’ll have to choose your preferred deposit method. You can then choose the amount you wish to deposit.

  • Deposit Options

Casino Classic supports a wide range of deposit options, which includes all major credit and debit cards, prepaid vouchers, the internet’s most popular e-wallet services, and a variety of bank transfer services. Specifically, deposit options you’ll find are: Visa, MasterCard, EcoPayz, Qiwi, Diners, Kalibra Card, Visa Electron, PaySafeCard, Maestro, Entropay, Postepay, InstaDebit, EPS, GiroPay,  Direct Bank Transfer, Przelewy24, Instant Banking, Swedbank, Nordea, Multiblanco, Sofortuberwaisung, eChecks, Neosurf, Ukash, eKonto,  iDEAL, POLi, PayPal, Qiwi, Skrill (Moneybookers), and Neteller.

With these options, it is clear that Casino Classic has an enviable long list of deposit options. Whatever your deposit preference may be, Casino Classic has you covered. However, it is quit disappointing that there is no crypto option in this long list of options.

  • Deposit Limits

Casino Classic has friendly deposit limits. The minimum amount that can be deposited into a player account is €10.00. With this low minimum deposit amount, whatever you budget size, you’re more likely to be able to make the required deposit and enjoy casino gaming.

  • Deposit Processing Speed

Casino Classic processes deposits instantly. Thus, if you pay money into your casino account, the funds will reflect promptly. So if you want to play casino games immediately, you can.

Withdrawals / Payouts

One way we know a legit online casino is withdrawals/ payouts. Some players will have winnings, and they should be able to request payment and receive the payment. Every casino player definitely hopes to have winnings, so a consideration of the withdrawal process is important. Amongst other things you’ll want a wide range of convenient payment options, fair withdrawal limits, free withdrawals (or reasonable fees) and fast payouts.

  • Payment Process

It’s also relatively easy to request payment. Simply the click “Bank” button on the casino software interface, then click on the “withdrawal” tab to open up the withdrawal options available. You can then choose your preferred option; enter the amount you would like to withdraw, and click the “Next” button.

  • Payment Options

Casino Classic also supports a wide range of withdrawal options. As it’s to be expected, the withdrawal options are fewer than the deposit options. However, credit/ debit cards, prepaid vouchers, e-wallets, and bank transfer services are all represented; but crypto currencies still lack a representation. Specifically, payment options available are: Ecopayz, Visa, MasterCard, Qiwi, Diners, Kalibra Card, PaySafe Card, Entropay, InstaDebit, Visa Electron, Maestro, Postepay, Direct Bank transfer, eChecks, PayPal, Skrill (Moneybookers), and Neteller.

  • Withdrawal Limits

In terms of withdrawal limits, Casino Classic pleases at one front and does not at the other front. The minimum payout amount is €50 with every payout method except Wire/ Direct Bank Transfer (DBT) which is €300. With the minimum withdrawal threshold being the relatively low €50; it means you will not have to wait long to build a large win amount before you can request payment.

At the other end of the spectrum, the maximum payout amount is €4,000 a week. This is not a very high payout amount because it will take a frustratingly long time to completely withdraw any serious win – you’ll have to withdraw the win €4,000 at a time.

  • Withdrawal Fees

Everyone wants free withdrawals; and thankfully, Casino Classic gives free withdrawals. With all its payment options, there are no withdrawal charges; so you’ll get the full amount you withdraw. The only exception is when you withdraw using Direct Bank Transfers (DBT). A €35 fee applies to DBT payments less than or equal to €3000; while a €70 fee applies to DBT payments over €3000.

  • Payout Speed

Payout speed is as important as payouts. Even if an online casino is known to pay, players will not want to play in it if the payments take forever to be received. Thus, the ideal legit online casino should have fast payouts. Unfortunately, we cannot say Casino Classic offers fast payouts. This is because like its sister sites, Casino Classic holds withdrawn funds pending for 2 working days. Casino Classic explains that it holds funds pending so that players may reverse their withdrawals to continue playing. After the two working days, the amount withdrawn is processed in the following manner:

Payment Method Payout Time
e-Wallets 1 to 3 working days
Credit cards 3 working days
Direct Bank Transfer 6 to 10 working days
EFT/ eChecks 2 to 3 working days

With withdrawn funds held pending for 2 working days, payouts are significantly delayed. The shortest time a player can get paid is 3 working days (using the eWallet options). The policy of holding withdrawals pending also comes out as predatory. If you reverse funds and use them for playing casino games, losing the money is more likely than having winnings and growing the money. Thus, the policy simply makes it possible for Casino Classic to stretch its hands and claw back some money that players have already “withdrawn”, ensuring that instead of dropping into players’ bank account, it goes back to the casino.

Customer Support Service

↑↑↑ Highs ↑↑↑ ↓↓↓ Lows ↓↓↓
Multilingual customer support The FAQ is not detailed
Provides self-help resource of an FAQ Telephone service is not supported
Contact channels provided include email (support@crhelpdesk.com) and Live Chat  
The support service is available 24 hours a day, and 7 days a week  
Response time is relatively fast (emails: within 24 hours; Live Chat: connection to an agent is instant or in a few minutes)  

This part of the review looks into whether Casino Classic provides needed assistance to its players. Know that no matter how well an online casino operates or presents information; players will still have questions, complaints, etc. Thus, effective customer support service is essential. We found that Casino Classic does relatively well in this regards.

Support Channels

Players who do not like being hand-held all the time may start with the FAQ page in the website. The FAQ is divided into the sections: Getting Started, log in and Registration, Banking, Loyalty Program, Casino Games, and Other Questions. While the topics the FAQ covers are varied; bar the banking section which holds 8 questions, other sections hold at most 4 questions. Thus, in our opinion, the FAQ is not very detailed.

To have direct contact with the customer support, you’ll find that Casino Classic has a multilingual customer support service. The contact support channels available are email and Live Chat. To use the email service, simply send your submissions to the email address: support@crhelpdesk.com. To use the live chat, you’ll find a link in the “Contact us” page of the website.

Availability/ Service Hours

Casino Classic maintains a 24/ 7 Support Centre to handle all email and live chat queries. This means that the service is available 24 hours a day and 7 days a week. So it doesn’t matter what time of the day, or day of the week, you need assistance, you can reach out and get much-needed help.

Response Time

Another important consideration is the response time. If you drop questions or complaints, you’ll want to get feedback as fast as possible. In this regards, Casino Classic does very well. All emails are answered within 24 hours. In fact, many players receive a response to their email submissions in only a few hours. The connection and response time of the Live Chat feature is also impressive. You’ll be connected to an agent in a few minutes; and once the connection is obtained, feedback is instant.

While response time of Casino Classic is impressive, it is still disappointing that telephone service is not supported. Telephone service is more than instant feedback; talking directly has a human touch to it than email or Live Chat can provide.

The helpfulness of the support service is another important consideration, but that is largely subjective. However, it is safe to say that, on the whole, the support service is helpful. This is because many customers’ reviews express satisfaction with the support received.

Conclusion

If you’re an online casino player, you’ll definitely want the internet’s best online casino experience. Casino Classic says it is the go-to destination for “the internet’s best online casino experience”.

It sure ticks many of the right boxes. Operating for over 2 decades, licensed by top regulators, and certified by eCOGRA, there’s no doubt that it is a legit online casino. Using the industry-standard 128 bit SSL encryption, there’s no doubt that it is a safe online casino.

On the gaming front, it uses the excellent Microgaming software which boasts of high-quality graphics and other top-quality effects. It provides every category of online games; thus, it serves everyone, no matter their gaming preference. It is slot centric, but it also provides table games, video pokers, specialty games, and even Live Dealer games. You can also play games however you choose, as it provides Instant Play, Download Casino, and Mobile Casino.

Casino Classic has an attractive welcome package, which consists of 40 + 1 chances of being an instant millionaire and a €200 deposit bonus. There are not many other bonuses, but there is a fine loyalty program operated by the Casino Rewards Group. In terms of bonus conditions; clearing the welcome bonus may not come easy because it is subject to a high 200x play-through, but clearing other bonuses should come easy as they are subject to a relatively low 30x play-through.

Tons of deposit and withdrawal options are supported, so funding your account or receiving payment should be easy-breezy. Limits are also fine, except the maximum withdrawal limit which is €4,000 per week. Thus, withdrawing a large balance may take some while. Withdrawals also do not come very fast, because the casino holds withdrawn funds pending or 2 working days.

On the whole, Casino Classic comes out as a respectable online casino. If you are not particular about finding bonuses every other day, there is little reason not to join the casino.

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