Of course, Casino Action is legit. While writing this review it was discovered that its winners receive payment without a problem. So, Casino Action is not a scam but we also found out other things you must know before joining.
Casino Action says having “so much to win and so much to play” it is the online gaming destination you should head to “for an online casino experience you are never going to forget”.
This is to say that Casino Action provides all you’ll want from the ideal online casino – top entertainment, and real chances at having winnings to boost the bankroll. The big question is whether this is just some advert-talk, or whether Casino Action really provides “so much to play and so much to win”.
That is, does it provide a variety of exciting online casino games? Is it generous with the bonuses so that players can get free gaming? Does it provide other top offerings and services that we’ll expect of the ideal online casino (such as fair bonus conditions, a range of convenient banking options, fair betting and banking limits, fast payouts, effective customer service, etc)?
In the first place, is Casino Action legit and safe, or is it just some scam online casino that’ll rip off unsuspecting players?
This review will examine Casino Action in order to provide the answers that will help you answer these questions and more.
Review of Casino Action at a glance
- Website: www.casinoaction.com
- Fully licensed by the Kahnawake Gambling Commission, the UK Gambling Commission, and the Malta Gaming Authority
- Employs 128 bit SSL encryption and is certified by eCOGRA
- Powered by Microgaming which means that it provides high-quality games
- Offers download-based and web-based games, and supports mobile gaming
- Provides over 550 online casino games which include Slots, classic table games, video pokers, scratch cards, and more
- Also provides a Live Casino with live games from Evolution Gaming
- Offers numerous progressive jackpots including industry favourites like Mega Moolah, and Major Millions
- Offers a 5-tier welcome bonus that is up to €1,250
- The bonus wagering requirement is 60X bonus amount for the first deposit bonus and 30X bonus amount for subsequent deposit bonuses
- Supports a variety of options for conveniently making deposits and withdrawals
- Minimum deposit limit is €10
- The minimum withdrawal limit is €50, while the maximum withdrawal limit is €4,000 per week
- 24/ 7 customer support is available via email (email@example.com) and Live Chat
What is Casino Action?
Casino Action was established in 2002. But in about 2008, it was re-launched as part of the Casino Rewards Group. This Group is the biggest operator of online casinos in the iGaming industry; it has to its name top sites like Zodiac Casino, Grand Mondial Casino, Captain Cooks Casino, and some other 25+ online casinos.
Casino Action comes with a theme that screams that it’s an action-packed online casino. The online casino promises sizzling hot gaming action via a variety of online casino games that range from slots to scratch cards, and from classic table games to live table games. These are high-quality games drawn from arguably the best developer of online casino games.
You can visit Casino Action here: www.casinoaction.com. The gaming services of the website is available to persons 18 years and above (or 21 years in certain areas). However, membership is not accepted by persons in certain countries. Unfortunately, this includes the US. To cater to its international users, the Casino Action website is available in many international languages.
Is Casino Action legit?
In online casinos, you’ll have to deposit real money into your account to play games. Scam sites will simply disappear with such deposits leaving players out of pocket. Thus, before entering any online casino, it’s wise to first determine that it is legit. That said; the big question here is whether Casino Action is legit. The short answer to that is “YES”.
Our first check of a legit online casino is legality. This is because casinos that are part of 100% legal companies are less likely to be scams. Thankfully, Casino Action ticks this box. As mentioned, Casino Action is part of the Casino Rewards Group. Not only is the Casino Rewards Group a 100% legal company, but it is also the biggest casino operator in the iGaming world. Suffice it to say that a scam online casino cannot come off the tables of the Casino Rewards Group.
Another check of a legit online casino is the test of time. This is because scam services do not last long. Thankfully, Casino Action ticks this box. As mentioned, Casino Action was originally launched in 2002 and re-launched in 2008. Starting from either date, the casino still has an operating record of over a decade. Suffice it to say that a scam online casino cannot rip people off for over a decade.
Another check of a legit online casino is fairness. This is because scam online casinos are rigged so players can never have winnings, while legit online casinos are fair giving all players a shot at having winnings. Thankfully, Casino Action ticks this important box. You can test the casino’s games for fairness yourself, but that will be unnecessary as Casino Action has been fully tested and passed fair third parties. This includes eCOGRA (eCommerce Online Gaming Regulation and Assurance) which is an internationally renowned casino auditor and certifier. With Casino Action having the eCOGRA seal, you can be sure that it is a fair casino where players can have winnings.
Another check of a legit online casino is reputable gaming license. This is because scam online casinos are usually not under the oversight of reputable casino regulators. Thankfully, Casino Action ticks this box. Not only is the casino fully licensed, but it is also licensed by some of the best casino regulators in the business such as the Malta Gaming Authority (MGA), the UK Gambling Commission (UKGC) and the Kahnawake Gambling Commission (KGC). These casino regulators ensure that the casino continues to operate to high standards, both in terms of offering fair games and in paying winners.
Another check of a legit online casino is payouts. This is because it is only a legit online casino that will have real winners with real evidence of receiving payment. Thankfully, Casino Action also ticks this box. A page in its website (Winners List) shows all the winners of the casino over the past decade. Interestingly, you’ll also find paid winners (with real evidence of payouts) of Casino Action in the independent platforms. Suffice it to say that you won’t find paid winners in the scam online casinos.
That said; with Casino Action part of a 100% legal company like the Casino Rewards Group, with the casino a fair house that is certified by eCOGRA, with it a fully licensed house where payment is guaranteed, and with it has over a decade operating record of providing gaming services, there is no doubt that Casino Action is a legit online casino.
Is Casino Action safe?
Using an online casino entails submitting a truckload of sensitive data like personal data and payment instrument (often credit card) data. You’ll not want such data leaking out to unauthorized third parties, as that will leave you exposed to all the scammers out there. Thus, the ideal online casino must be legit and safe inadequately protecting users’ data.
Casino Action does very well here. It employs 128 bit SSL encryption. This is the industry standard for ensuring the protection of users’ data submitted. SSL (Secure Sockets Layer) technology creates a private channel between the user’s device and the casino’s servers, shielding off unauthorized third parties. Also, the data is encrypted using bank-grade encryption, so even if intercepted, data cannot be read by hackers. That said; it is safe to say that Casino Action is safe.
One of the questions asked at the onset is whether Casino Action provides a variety of exciting online casino games. This gaming review will answer this question, and many others such as game quality, ease of play, etc.
The quality of games in an online casino is directly linked to the software. Thus, for an online casino to provide high-quality games, it has to be powered by high-quality casino software. Casino Action does well in this regards.
You’re guaranteed high-quality online casino gaming action in the house because it is powered by the biggest and arguably the best developer of online casino games – Microgaming. Among online casino game developers, Microgaming has been setting the standard in hot graphics, immersive sound effects, exciting features, etc. Microgaming games boast of all these ingredients that give an unforgettable casino gaming experience, and these are the games you’ll in Casino Action.
Though Casino Action is powered by Microgaming, it also draws some live games from Evolution Gaming, which also is the leader in Live Dealer Games.
That said; you’ll not find Casino Action lacking in terms of high-quality games. However, it lacks the different experiences that a multi-software casino will give. Game developers differentiate their software (using graphics, game-play style etc), so an online casino that draws games from multiple software providers will have a different thing in the house for its players. However, this “variety” is lacking in Casino Action, as it is largely Microgaming-powered.
Online casino games are usually made available via a download-based platform or a web-based platform. The download-based platform requires players to download and install the casino software to play the games; while the web-based platform does not require a download, as players can play games directly online using a web browser.
In Casino Action, players are given both the down-load based platform and the web-based platform. So you’ll have the choice of downloading a casino application or playing online games directly in-browser.
In these modern times, persons no longer need to sit before their desktops to go online. With the portability of mobile devices, persons can be online at any time and anywhere. Thus, the ideal online casino should be compatible with mobile devices.
Thankfully, Casino Action ticks this box. So players can get in on hot online casino gaming action wherever and whenever.
Casinos should be entertaining, and it is the games in its lobby that hold the entertainment. Thus, the ideal online casino should have a variety of entertaining games, and more entertaining games. In this regards, Casino Action does not disappoint.
One of the promises of Casino Action is “so much to play”. Also, its action theme tells you that they’re no shortages of games. What action can it give except steamy hot gaming action; and how else can you get in on the action, except by playing games? Thus, Casino Action offers over 550 online casino games for your gaming pleasure. To cater for all gaming preferences, these games include Slots, Classic Table Games, Video Pokers, etc
Slots games are becoming many people’s favourite online casino games. The reason is not farfetched as these games feature easy game-play, thrilling spinning reels, huge payouts, and more. But for space constraints, brick and mortar casinos will be bursting with slot machines. With online casinos not limited by space, the ideal online casino should be bursting with virtual slot machines.
Thankfully, Casino Action does not disappoint in this regards. It has literally over 400 slot machines for tantalizing spinning action. Slots come in a range of themes, so there’s something for you no matter what you love or love doing. You’ll find fruit-themed slots, animal-themed slots, sport-themed slots, adventure-themed slots, and more. There are even titles culled from blockbusters such Game of Thrones, Tomb Raider, etc.
Slots are available in three categories; there are the classic 3 reel slots, there are 5 reel video slots, and there are AWP arcade-style slots.
Hot releases are added on a regular basis, so there’s something new to try. But for the all-time favourites, you’ll find titles like Immortal Romance, Thunderstruck II, Avalon, Fruit Fiesta, and more.
It’s inconceivable for a real online casino to be without the classic casino games – the table delights. Whether it is games that require strategizing or games that require calling on Lady Luck, the classic table games have been serving hot casino gaming action for as long as casinos. Thankfully, Casino Action provides a range of table games.
You’ll find the Blackjack tables, where you can prove your skills and try to beat the dealer in the classic game of 21. Saying that it wants to be the best at everything it does, Casino Action provides different versions of Blackjack. There is single and multi-hand Blackjack, Atlantic City Blackjack, Vegas Strip, and more; you’ll also find both American and European rules.
You’ll also find Baccarat and Table Pokers. Away from the cards, Casino Action also offers the beautiful traditional table game of Roulette. You’ll find different Roulette versions where after the Roulette wheel is spun, you can enjoy the anticipation of where the ball will stop. These include both American and European Roulette. If you like dice games, Casino Action also provides gaming action in Craps. You’ll also find Sic Bo, Red Dog, and other table games ranging from the popular to the obscure, and everything in between.
Video Pokers expertly combine the thrills of video slots and poker. Add that they have the highest payout amongst casino games, and there is no reason why online casino players will not want to have video poker games available.
Casino Action does well in this regards. Being powered by Microgaming, it provides the suite of Microgaming video pokers, which is the largest collection in the industry. Players can enjoy different variants of all the popular video pokers games including Jacks or Better, Deuces Wild, Double Joker, and more. Also, most of these games are available in single-hand or multi-hand denomination.
For all those that’ll want fast action games; Casino Action also provides hot gaming action with tons of games like Bingo, scratch cards, and Keno. So if you’re not a fan of slots or the classic casino games, you’ll still find joy in Casino Action.
Live Dealer Games
When playing in online casinos, Live Casino games give the closest feeling to being in a real (brick and mortar) casino. This is because the games include the social/ human element. Live Dealer games are hosted by human (dealing the cards and spinning the roulette wheel) stationed in real (brick and mortar) casinos, and video streaming is used to bring players the live-action along with the capacity to join the action.
A real modern online casino promising the best casino gaming experience should also provide Live Dealer games for players who prioritize the social/ human element of gaming. Thankfully, Casino Action also brings players to live-action. Using software from Evolution Gaming, it provides a range of Live Dealer games that includes: Live blackjack, Live Roulette, Live Deal or No Deal, and more.
Progressive Jackpot Games
Every casino player dream of huge wins. Casino games that have consistently allowed players huge wins are progressive jackpot games. A progressive jackpot game has a jackpot that receives a contribution from every bet placed on the game, so the jackpot continually grows until it is won. As a result, the jackpot can reach mind-blowing sums (think: 6, 7, and even 8 figures). Thus, every online casino should offer numerous progressive jackpot games.
In this regards, one of the promises of Casino Action is “so much to win”; and to live up to this, it does offer numerous progressive jackpot games. In Casino Action, there is really so much to win, as a progressive range from conservative 4 figures (such as Cash Splash, Treasure Nile, etc) to life-changing 7 figures (such as Mega Moolah, Major Millions, etc).
Interestingly, you’ll find progressive attached to not only slots but other game such as table games and video pokers. So whatever your game preference you can shoot for huge wins.
Some of the questions asked at the onset include whether Casino Action is generous with the bonuses so that players can get free gaming and whether it is an ideal casino that has fair bonus conditions. This bonuses review will answer these questions.
Bonuses are simply free money with which you can enjoy free gaming (for the chance to win real money). Who does not like the sound of that – free money for free gaming that can bring in more money? With players more likely to lose their money to the house (because the edge is always on the house), it’s a good one to be able to get some free money from the house. Thus, players are drawn to casinos that are generous with the bonuses, especially the fat bonuses that are available on a regular basis.
Casino Action is not to be left out in this regards. Its bonus offerings start with a welcome bonus and culminate with a loyalty program.
This welcome bonus is usually targeted at new members. It is meant to hook you to a particular casino while leaving behind every other casino, so it has to be very attractive. Casino Action does relatively well in this regards. It gets its new players started with what it describes as “an incredible bonus” that is up to €1,250. The welcome bonus is split to cover the first five deposits as follows:
- 1st Deposit: 100% match bonus up to €150
- 2nd Deposit: 50% match bonus up to €200
- 3rd Deposit: 25% match bonus up to €500
- 4th Deposit: 50% match bonus up to €250
- 5th Deposit: 100% match bonus up to €150
There’s no doubt that the welcome bonus (up to €1,250) is relatively huge. Also, we like huge welcome bonuses that are staggered to cover a number of deposits, as that usually makes it more likely for the full value of the bonus to be redeemed.
For example, to redeem all €1,250 of the welcome bonus, you’ll need to make five deposits totalling €3,200.
- With the first deposit bonus being a 100% match up, to get the full €150, you need a deposit of €150
- With the second deposit bonus being a 50% match up, to get the full €200, you need a deposit of €400
- With the third deposit bonus being a 25% match up, to get the full €500, you need a deposit of €2,000
- With the fourth deposit bonus being a 50% match up, to get the full €250, you need a deposit of €500
- With the fifth deposit bonus being a 100% match up, to get the full €150, you need a deposit of €150
While the welcome bonus is worth €1,250, you’ll need a whopping amount of €3,200 in deposits to get the full bonus. Thus, it’s good that the welcome bonus covers five deposits. Players are more likely to make five deposits totalling €3,200 than they are to make a single €3,200 deposit.
However, the sharing of the welcome bonus is loop-sided, as the biggest of the five deposit bonuses have the lowest percentage contribution. With this, the benefit of staggering the welcome bonus is defeated. For example, the third deposit bonus (which is worth €500) is 40% of the total amount of the welcome bonus. However, this huge bonus is a 25% deposit match up, meaning it requires a huge deposit of €2,000 (which is 62.5% of the total deposits required for the whole welcome bonus). Staggering the welcome bonus is defeated because not everyone will be willing and able to make a single deposit of €2,000 to get the €500 third deposit bonus.
The welcome bonus is redeemable one time. You wouldn’t want to be dry after enjoying the welcome bonus. Thus, you’ll want an online casino that has other exciting bonuses that’ll make your stay in the house worthwhile.
Online casinos usually have different bonuses for existing players which include match bonuses, no-deposit bonuses, and cashback offers. The match bonuses can be redeemed as cash bonuses after making a deposit; the no-deposit bonuses are usually available for redemption even without making deposits; while the cash backs are part of losses that are credited back to players’ cash account.
Sadly, when checking Casino Action for this review, we didn’t find any of these bonuses advertised. It doesn’t mean that Casino Action does not run these offers at all; it only means that the casino is not generous with such offers. That said; it’s safe to say that after the signup bonus, you’ll find Casino Action lacking in other bonuses.
However, joining Casino Action will get you automatic membership into the renowned Casino Rewards loyalty program. The program is designed to reward players for being active in any of the member casinos of the Casino Rewards Group. As you play real money games in these casinos, you’ll be rewarded with loyalty points. The loyalty points can be converted to cash bonuses, after accumulating a minimum of 1,000 points (which converts to €10). Also, the loyalty program has 6 membership statuses. Every new player gets started at the lowest level, and climb up the levels as points are earned. Each higher level has better benefits such as faster points accumulation, exclusive games, birthday gifts, and more.
When online casinos give bonuses, they come with conditions. When checking a casino’s bonuses, it’s also important to check the conditions attached to the bonuses. This is because where conditions are unfair; they can make seemingly attractive bonuses anything but attractive.
The bonus conditions often seen include: bonus wagering requirements, games contribution to play-through, betting limits when playing through a bonus, withdrawal caps after playing through a bonus, etc
Bonus Wagering Requirement
After redeeming a bonus, you cannot immediately withdraw it or any winnings from it. You’ll have to wager some amount to convert the bonus funds (and any winnings from it) to withdraw-able cash. That amount that must be wagered (after redeeming a bonus) before funds can be withdrawn is the bonus wagering requirement.
In this regards, Casino Action advertises that its first deposit bonus is subject to 60 times play-through. This is a relatively high bonus wagering requirement. It means that if you max out the first deposit bonus (redeem all €150 of the bonus), before any withdrawal can be made, you’ll need to wager €9,000 (= 60 X €150). Having to wager €9,000 to clear a €150 bonus does not make for good reading. In fact, this wagering requirement is higher than what is considered the industry average which is 40 times bonus amount (or 20 times bonus amount + deposit amount).
Thankfully, though the first deposit bonus of Casino Action (which is 60 times bonus amount) is relatively high, other bonuses after the first deposit bonus are subject to 30 times play-through, which is relatively fair. The 30 times play-through after the first deposit bonus is even better than the industry average wagering requirement. That said, though you’ll spend more to clear the first bonus, after that, it’s relatively quicker to clear bonuses in Casino Action.
Games Contributing Percentages to Play-through
When playing through a bonus, all online casino games do not contribute maximally. However, the lower the contribution of the games to play-through, the more you’ll spend wagering to clear the bonus. For example, spending €9,000 to clear a €150 bonus is only when playing games that have 100% contribution to play-through. When playing games with 50% contribution, clearing a €150 bonus require wagering €18,000; and when playing games with 10% contribution, clearing a €150 bonus require wagering €90,000.
That said; you’ll want an online casino where games have a relatively high contribution to play-through. In this regards, Casino Action advertises that the contributing percentages of its games to play-through are:
|Slots and Parlor games||100%|
|Table Poker, Casino War, and Sic Bo||50%|
|All Blackjacks (except Classic Blackjack), Craps, and Baccarats||10%|
|All Video Pokers (except All Aces Video Poker), Caribbean Draw Poker, Texas Hold ‘em Bonus Poker Gold, Triple Action Hold ‘em Bonus Poker Gold, Classic Blackjack, and All Roulettes||2%|
|Aces Video Poker||0%|
The table above shows that Casino Action is a good place to have exciting gaming action when playing with bonuses. This is because its games have relatively higher contributing percentages to play-through meaning it’ll be easier to clear bonuses. For example, Sic Bo in Casino Action contribute 50% to play-through, but in most other houses, these games do not even contribute to wagering. Also, Baccarats, Craps, and Live Casino games do not contribute to play-through in many other houses; but in Casino Action, Baccarats and Craps contribute 10% to play-through, while the Live Dealer games have different contributions to play-through as follows:
|Deal or No Deal Live, and Lightning Dice||100%|
|Live Baccarat, Top Card, and All Live Blackjack||10%|
|Super Sic Bo, Live Auto Roulette, Live French and American Roulette, Live Caribbean Stud Poker, Live Casino Hold ‘em, Live Three Card Poker, Live Dream Catcher Wheel, 2 Hand Casino Hold ‘em, and Side Bet City||2%|
It’s only Roulettes that have a relatively poorer contribution to play-through. In Casino Action, Roulettes contribute 2%, but in many other houses, you’ll find them contributing about 8%.
Some other bonus conditions that frustrate players include betting limits when playing through a bonus, and withdrawal caps after playing through a bonus.
The lower the betting limits the more hands players will need to play to meet play-through requirement. Thus, the betting limit should be as high as possible. Casino Action does well in this regards. When rolling over a bonus, single bets should not be equal to or more than 25% of the bonus amount.
This betting limit is relatively fine as it considers the bonus (hence deposit) amount. Thus, when high rollers make large deposit, they’ll have relatively large maximum bet limit when rolling over the bonus.
Thankfully, Casino Action does not put withdrawal caps on cleared bonuses. Some casino put such withdrawal caps to ensure that players do not get big winnings from bonus plays. But in Casino Action, you only need to meet play-through, and you can withdraw whatever you have left.
Some of the questions asked at the onset include whether Casino Action provides top services that include a range of convenient banking options, fair banking limits, and fast payouts. This banking review will answer these questions.
To enjoy gaming action you’ll have deposit real money into your casino account. When making deposits, considerations include the deposit methods supported, the applicable deposit limits, and deposit processing speed.
Depositing money into your casino account should be painless. For this, you’ll want to find a range of convenient deposit methods. Casino Action does well in this regards, as it supports credit and debit cards, e-wallets, and bank transfer options. Specifically, methods you can use to load your account include Visa, Mastercard, Diners, Kalibra Card, Maestro, PaysafeCard, Entropay, Visa Electron, Euteller, PayPal, Skrill, Neteller, ecoPayz, Qiwi, Trustly, Postepay, Neosurf, GiroPay, Abaqoos, Nordea, Poli, UKash, Moneta, iDeal, Instant Banking, Sofort, iDebit, Direct Bank Transfer, and eChecks.
Know that this is the full range of deposit options. You’ll not have all methods available to you. However, you shouldn’t have a problem with finding a supported banking option to load your account no matter where you may be resident. However, with the current rise of cryptocurrencies for payments, it will disappoint many that Casino Action does not support Bitcoin and other cryptos.
You’ll want the casino to have a minimum deposit limit that is as low as possible, so that no matter their budget size, players can load their account and join in on the gaming action that Casino Action offers. Thankfully, the casino does well in this regards. Like most of its sister sites in the Casino Rewards Group, its minimum deposit amount is €10. This is a relatively low amount.
After making a deposit, you’ll want the funds to show in your casino account as fast as possible, so you can start enjoying casino gaming action as soon as possible. Casino Action also does relatively well here. Many of the supported deposit methods processes deposits instantly making the funds ready for gaming almost immediately.
A legit online casino is known by withdrawals. When making withdrawals, considerations include withdrawal options supported, applicable withdrawal limits, payout speeds, and withdrawal fees.
Withdrawals should also be painless. For this, you’ll want to find a range of options so that you can choose an option that is convenient. Casino Action also does well in this regards, as it allows withdrawing winnings via credit and debit cards, e-wallet, and bank transfer services. Specifically, the supported withdrawal options you’ll find are Visa, Mastercard, Diners, Kalibra Card, Entropay, Visa electron, Maestro, Paysafecard, Postepay, PayPal, Skrill, Neteller, Qiwi, EcoPays, eChecks, and Direct Bank Transfer. Just as with the deposits, cryptocurrencies are also not supported for withdrawing funds.
However, with the withdrawal options supported, you shouldn’t have a problem with finding a method to withdraw your money no matter your location.
Casinos set minimum and maximum withdrawal limits. The minimum withdrawal limit is set to stay players’ hand from withdrawals, while the maximum withdrawal limit is set so that players cannot make large withdrawals at once.
That said; you’ll want the minimum withdrawal limit to be as low as possible so that you won’t have to wait too long to withdraw, and you’ll want the maximum withdrawal limit to be as high as possible so that you won’t take too long in the casino to withdraw all your winnings.
In Casino Action, the minimum withdrawal limit (cash-out amount) is €50 for every method except Direct Bank Transfers which require a minimum of €300. The €50 minimum cashout is relatively low as it requires the minimum deposit to be rolled over only five times. It’s also the minimum withdrawal you’ll find in many other casinos including the sister sites of Casino Action.
At the other end of the table, the maximum withdrawal limit is €4,000 per week. This is on par with the offer of its sister sites; and if you’ve seen any of our reviews of these other online casinos, you’ll know that the €4,000 maximum deposit offer is relatively low.
If you have a 6 figure win, it’ll take about 25 long weeks to withdraw all the money. To put this €4,000 maximum cashout amount in perspective, many other online casinos allow cashout of €5,000, yet this is considered relatively low maximum cashout amount.
Legit online casinos pay, but you’ll not want this payment to take forever incoming. Thus, the ideal legit online casino must not only pay but also offer fast payouts.
In this regards, Casino Action annoys many gambling enthusiasts by holding withdrawn funds pending for two working days. It explains that this is to allow players to reverse the withdrawal and use the funds for more playing. Holding withdrawn funds pending and encouraging reversal of withdrawal does not come out well. After all, a player making a withdrawal has determined to get the money out and not to continue playing with it. Know that this policy of holding withdrawn funds pending is not peculiar to Casino Action; it’s a policy you’ll find in all online casinos of the Casino Rewards Group.
However, after the 2 working days, Casino Action releases the funds, and the payment is processed and issued. After its issuance, how long it’ll take players to receive is dependent on the selected withdrawal method as follows:
- Credit and Debit cards – 3 working days
- e-Wallets – 1 to 3 working days
- Direct Bank Transfer – 6 to 10 working days
- Electronic Fund Transfer/ eChecks – 2 to 3 working days
We hate fees, don’t we? Thus, players will want a withdrawal to be free; and if fees are applicable, they’ll want these to be as low as possible. In this regards, Casino Action ticks the box. Almost all the withdrawal options are free. Where withdrawal fees apply, they are relatively low.
Customer Support Service
An important consideration when using any online platform is customer support service. This is because, at some points in the journey, you’ll need assistance. For example, players may have questions, have issues, or may simply have to submit the required documentation for getting paid. That said; the ideal online casino should have an effective customer support service.
The first place to getting help (especially with questions) is the FAQ articles on the website of the casino. The FAQ holds articles that answer many of the questions that users may have. These cover subjects like Getting Started, log in and Registration, Banking, Loyalty Program, Casino Games, and Other Questions.
To directly contact a support rep, Casino Action supports an email service and a Live Chat. You can send in your electronic mails using the email address: firstname.lastname@example.org. The Live Chat can be accessed from the “Contact Us” page of the website. Importantly, the support service is available 24/ 7.
Providing channels to contact the Support Service is not enough; you’ll want the Service to give fast and helpful responses. Thankfully, Casino Action ticks this all-important box. The email service responds to submissions within 24 hours (sometimes even with an hour). Also, the Live Chat really furnishes instant responses; you won’t be put in a queue for long periods for agents to be available. Also, feedback is usually largely helpful.
Saying it offers “so much to play and so much to win” Casino Action promises action-packed online casino gaming. Casino Action is part of the Casino Rewards Group, and it comes out as a legit online casino where players can get top-level entertainment and win casino prizes.
Powered by Microgaming, Casino Action provides high-quality games which guarantee excellent gaming experience. With over 550 games ranging from slots to various games, and from classic tables to the live tables; there’s actually “so much to play”, and you’ll find something for your entertainment no matter what you play. Gaming flexibility is on offer, you can play games in-browser, and on the go via mobile devices. Casino Action also provides lots of progressives with jackpots that range from 4 figures to 7 figures, so there’s really “so much to win”.
On the bonus front, when you join Casino Action, you’ll get a €1,250 sign up bonus that you can redeem into your fifth deposit. Also, after the first deposit bonus, all bonuses are subject to a relatively low bonus wagering requirement (which is 30X bonus amount). Also, you’ll have not had an issue with making deposits or withdrawing funds as a variety of banking options are supported.
More importantly, Casino Action is fully licensed and certified by renowned independent casino auditors. So, as you enjoy the hot action of games in Casino Action; you can be sure that you can have winnings, and that you’ll receive your payment when you withdraw winnings.
However, it is not all smooth sailing in Casino Action. There’s “so much to play and so much to win”, but you’ll not be doing the playing or winning with bonuses. This is because, after they signup bonus, you won’t find many other bonuses. Also, the much-advertised signup bonus is subject to a relatively high 60 times bonus wagering requirement. Lastly, when withdrawing funds, you can withdraw more than €4,000 per week; and withdrawn funds help pending for 2 working days before the payment is processed and issued.
You may also read a similar casino review HERE
- Fully licensed by reputable casino regulators such as the Malta Gaming Authority, the UK Gambling Commission, and the Kahnawake Gambling Commission
- It’s a safe online casino, that employs 128 bit SSL encryption and is endorsed by eCOGRA
- Powered by Microgaming ensuring that games are of the highest quality
- Offers over 550 online casino games which includes Slots, table games, video pokers, scratch cards, and more
- Games are available via a download-based platform and web-based platform
- Mobile gaming is supported allowing for players to get gaming action wherever and whenever
- Live Dealer games are provided
- Offers many progressive jackpot games including behemoths like Mega Moolah and Major Millions
- Offers a welcome bonus that is staggered to cover the first five deposits and is up to €1,250
- Deposit bonuses (after the first deposit) are subject to a relatively low bonus wagering requirement which is 30 times the bonus amount
- Offers a range of options for conveniently making deposits and withdrawals
- 24/ 7 customer service is available via email and Live Chat
- Its country restrictions include the US
- Does not have too many other bonuses after the signup bonus
- The first deposit bonus is subject to a relatively high bonus wagering requirement (60X bonus amount)
- The maximum cash out amount is €4,000 which is relatively low